Captain( F&B Service)

4 years

2 Lacs

Posted:2 weeks ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

  • Supervise and coordinate the activities of waitstaff, hosts, and bussers in the dining area.
  • Ensure smooth service during breakfast, lunch, and dinner shifts.
  • Welcome guests, take orders (when needed), and ensure timely service.
  • Check table settings, cleanliness, and the overall ambiance of the restaurant.
  • Assign duties to service staff and monitor their performance.
  • Handle guest complaints or feedback professionally and escalate major issues to the manager.
  • Ensure adherence to hygiene, health, and safety regulations.
  • Coordinate with kitchen and bar staff to ensure food and beverages are served as ordered.
  • Assist in training new service staff on hotel standards, etiquette, and service procedures.
  • Maintain proper inventory of service equipment, linens, menus, and condiments.
  • Upsell food and beverage items by suggesting specials and pairings.
  • Conduct pre-shift briefings and daily service reports.
  • Support the manager in scheduling staff and managing daily operations.

Job Type: Full-time

Pay: ₹18,000.00 - ₹21,000.00 per month

Benefits:

  • Food provided
  • Health insurance
  • Provident Fund

Experience:

  • Restaurant: 4 years (Preferred)

Work Location: In person

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