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1 - 5 years

3 - 7 Lacs

Noida, Gurugram

Work from Office

Hi, We are hiring for the Leading ITES Company for Service Desk Profile. Job Description: Any Graduate (Full Time) can apply Technical Troubleshooting Knowledge: Basic desktop issues, printer installations, Active Directory, Exchange, Hardware issues, Wireless issues. Requires exceptional verbal and written communication skills as well as strong customer service and interpersonal skills Willingness to work in any shifts including night shifts and weekends Accountable to answer customer requests and assisting customer either by over the phone, email, chat or Web Should be flexible for voice support Must be a strong cross-team collaborator Requires ability to thrive in a demanding, fast paced Basic knowledge about Systems, backup and Network Ability to drive higher Customer Satisfaction and maintain the defined SLA's and KPI's ITIL Knowledge and Certification is added advantage Key Skills: a) Any Graduate b) Minimum 1 Year work Experience in Service Desk Role c) Knowledge of Active Directory To Apply Follow the Steps Below: a) For Position in Noida Search : Copy and Paste the below link https://outpace.in/job/service-desk/ b) For Position in Gurgaon Search : Copy and Paste the below link https://outpace.in/job/service-desk-2/

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- 4 years

2 - 4 Lacs

Chennai

Work from Office

We Are Hiring For Customer Support Role With Leading ITES Company. ( Immediate Joining) Language : Proficient in English (Read + Write + Speak ) Roles and Responsibilities Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner. Provide accurate information about products/services to customers through various communication channels (phone, email, chat). Identify customer needs and escalate complex issues to senior team members when necessary. Maintain records of all interactions with customers using CRM software. Meet performance targets set by the company for quality metrics such as first call resolution rate, handle time, abandon rate etc. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Sr Associate Position in Chennai Search : Customer Support Chennai (Job Code # 60) b) For Associate Position in Chennai Search : Customer Support Chennai (Job Code # 59)

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6 - 10 years

10 - 15 Lacs

Bengaluru, Bangalore Rural

Work from Office

Hi We are hiring for the ITES Company for the HRO Project Manager Role. Job Description Need minimum 6 year experience of End to End HRO Project Management Experience End to end project management execution across standard PM knowledge areas utilizing appropriate implementation methodology. Has effective control, leadership, and responsibility for the delivery of the project - including scope, schedule, budget, quality, and business value. Works closely with project sponsor, cross-functional teams, and assigned workstream leads to plan and develop scope, deliverables, required resources, schedule, budget for assigned project(s). Create and maintain PMLC (project management life cycle) deliverables & documentation (i.e., project charter, project schedule, RAID log, lessons learned, project closure report, etc.). Manages and facilitates the escalation and resolution/ closure of risks, issues, and decisions impacting the project. Provides timely and accurate status reporting for the project to the Steering Committee, Project Sponsor, and core project team. Ensures compliance to governance processes (i.e., change control, document management) and gating requirements for the project. Participates in the continuous improvement and maturation of PMO/PM practice and standards within the CPE organization. Project management experience (i.e., program & projects portfolio) in large and global organizations, utilizing various Project Management and Delivery Methodologies (Waterfall, Iterative, Agile, etc.). Experience in implementing IT/ systems-related projects, preferably in the HR space or Workday-related. Experience in being part of large-scale, multi-year transformation programs, managing a project or workstream within the program. Use of one or more PPM (Portfolio Project Management) tools or software. Strong analytical & problem-solving skills; and detail oriented. Solid communication and collaboration skills. Key Skills: a) Need PMP (Project Management Professional) Certificate b) Need Experience of utilizing various Project Management and Delivery Methodologies like Waterfall, Iterative, Agile, etc. c) Any Graduate. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 2

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5 - 10 years

7 - 17 Lacs

Chennai

Work from Office

Hi, We are hiring for the Leading ITES Company for Lead and Manager in Inventory Accounting Profile. Job Description: Minimum 5 to 10 Years experience in accounts payable, Accounts receivable Process, review, and work the daily Inventory costing reports and processes Balance weekly the inventory system report to the general ledger Assist with resolving inventory transfer differences between warehouses including preparing manual JEs as needed and account reconciliation Review open payable balance in prompt for warehouse transfers to ensure all receipts are reconciled timely Support/provide inputs for internal/external audit Ensuring delivery of the transitioned process as per SLA Account Analysis- balance sheet and P& L accounts Calculating Inventory Valuation Reserves Track and manage the companies inventory. This includes maintaining inventory records, conducting physical inventory counts, and reconciling inventory records to physical counts. Ensure that inventory levels are accurate. This includes identifying and correcting inventory errors, and recommending inventory levels based on sales forecasts and demand. Properly account for inventory. This includes ensuring that inventory is properly classified and valued and that inventory transactions are recorded in accordance with generally accepted accounting principles (GAAP). Minimize inventory costs. This includes identifying and implementing cost-saving measures, such as vendor consolidation and inventory optimization. KRA- Detailed knowledge of GL process and Accounting Experience Experience of working in Oracle, SAP Working knowledge in MS Office, especially MS Excel / Process Maps Balance Sheet Bank Reconciliation Accounts Receivable Accounts Payable Tally ERP Critical Skills Required: Graduation in Commerce / MBA (Finance) Strong understanding of inventory accounting principles and procedures. Excellent analytical and problem-solving skills. Spreadsheet skills to manipulate large quantities of data; knowledge of PivotTables and VLOOKUP functions. Ensure Global internal controls are completed daily and internal controls are adhered to. Maintain service level with customer base Measure progress against SLA and consistently satisfy customers in a metrics-focused organization Assist Specialist with maintaining and exceeding Operation Excellence, ensuring full compliance with internal and external audit reviews. Provide reporting to management on issues, projects, and processing statistics Carry out tasks to develop and attain team objectives. Participate in daily team huddles and Monthly team meetings Experience in Oracle is required Knowledge of quality initiatives required To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Chennai Search : Inventory Accounting Chennai (Job Code # 219) a) For Position in Chennai Search : Inventory Accounting Chennai (Job Code # 220)

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1 - 5 years

2 - 3 Lacs

Kolkata

Work from Office

Hi , We are hiring for the Leading ITES Company for Procure To Pay Role. Job Description: Minimum 1 yrs. experience in relevant Accounts Payable is mandatory Review and process the PO invoices/Debit Memo/Credit Memo/Validate Kofax data. Review GRIR / Perform three -way match. Handle Exceptions/ mismatch Invoices/Resolve issues. Follow up on exception Invoice Approvals for closure. Supporting transaction review/Quality check SME/ Train the new joiners Client(Vendor/Buyer) Handling via Email/Chats Document Creation(SOP) Coordinate with vendor and buyers in call (Inbound/Outbound) for resolving issues with the vendor payments/invoice status. Maintain professional communication to ensure timely resolution of concerns via email/call. Must work on Voice support applications. To have team co-ordination and create rapport with customers. Skills Required: Bachelor Degree in Accounts Excellent communication / Basic understanding of Accounts Payable / Excellent skills in MS Office, especially MS Excel / Customer Centricity, Inbound/Outbound call handling (Account Payable). ERP: KOFAX, Vendor Portal, Lawson & Oracle, Macola. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Kolkata Search : Procure to Pay Kolkata (Job Code # 191)

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3 - 8 years

7 - 12 Lacs

Nagpur, Chennai

Work from Office

Hi, We are Hiring For ITES Company For Order Management Role. Job Description: Candidate should be from Retail industry only. Should have experience buyer experience. Daily Report Retrieval (Hot Report, Short Report and others) via QMF (query management framework) SQL editor. Loading SKU External Forecasts and Conducting Plan Analysis in JDA Generating Supplementary Orders for FIRM Orders and OTB Reviewing Bouncers and Addressing Discrepancies Make recommendations for investment buy options. Monitoring performance using Key Performance Indicators (KPIs). Regular discussions and collaboration with stakeholders Skill Set: Experience in Report consolidation and Summary Generation Proficiency in Excel and Macro Creation (SQL & VB Scripts) Good Analytical Skill Experience in JDA Good Communication and Presentation Skills To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Chennai Search : Order Management Chennai (Job Code # 142) b) For Position in Nagpur Search : Order Management Nagpur (Job Code # 143)

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1 - 3 years

3 - 3 Lacs

Chennai

Work from Office

Hi, We are hiring for the Leading ITES Company for OTC Billing Role. Job Description: Need Minimum 1 year in OTC - Billing (Accounts Receivable) Processing of Billing, ERP exposure, Sales, Credit Card, Chargeback and refunds processing Account Reconciliations Passing of JVs in Client System Day to day query resolution and timely process escalations Month Closing and Meeting SLA Handling Client Calls Handling Escalation process Measuring KPIs Quality Initiatives Provided comprehensive cataloguing expertise to ensure pro-ducts were correctly listed and represented across platforms Successfully completed projects ahead of deadline, earning recognition from managers. Responsibilities included: managing cataloguing projects; ensuring accuracy of product data; resolving customer enquiries; researching product information; creating product descriptions; streamlining processes for improved efficiency; and generating reports for management. Excellent communication Domain knowledge / Excellent skills in MS Office, especially MS Excel MS Visio (Process Maps) Customer Centricity / Effective delegation / Time management Commitment for excellence /Team handling. Key Skills: a) Minimum 1 year in OTC - Billing (Accounts Receivable) b) Hands on experience of Billing and Refunds Processing c) Any Graduate To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Chennai Search : Job Code # 407

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3 - 7 years

3 - 7 Lacs

Bengaluru, Bangalore Rural

Work from Office

Hi, We are hiring for Leading ITES Company for Service Desk - Command Center Profile. Location- Bangalore Please go through the JD and we will get back to the relevant profiles. Roles and Responsibilities Opens, logs, prioritizes, assigns, and closes calls logged in the IT SD Asks the Customer End User for all relevant information concerning the call made or issue reported by the Customer End User Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call Resolution Routes the enquiries to Resolver Groups as appropriate Re-routes misdirected calls Escalates tickets which have not been resolved by SD, in accordance with Customer escalation procedures Provides status and updates on tickets to authorized users Reopens Ticket / Creates new ticket to follow up if the user indicates that the inquiry was not resolved to their satisfaction Makes recommendations for updates to the KB database Adherence to policies and procedures, closure of open calls after resolution. Requirements: Able to handle Calls, Emails, Chats & Web tickets and should be willing to work in 24*7 shift environment Basic understanding of inter-relationship of software, hardware and communications Hardware trouble shooting skills Printer and Network issues Experience in PC Hardware configuration Experience supporting LANs, PC operating systems and desktop software Experience using a variety of PC software including Microsoft Office Suite, Knowledge and understanding of end user requirements Strong customer service orientation Self-Starter Good listening skills & Ability to analyze and solve technical problems Strong problem analysis, resolution, and writing skills Good interpersonal and communication skills Analytical skills excellent spoken and written communication skills Mandatory Language Skill : Prior SD experience and excellent English speaking skills. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 29

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4 - 7 years

4 - 9 Lacs

Bengaluru, Bangalore Rural

Work from Office

Hi, We are hiring for the ITES Company for US Tax Team Lead Role. Job Description Minimum 4 years of overall experience with minimum 1 year as Team Lead. Manage end to end delivery of all Tax related processes Identify day-to-day issues and resolve in consultation with the customer SLA monitoring and improvements in processes Arrange for periodic trainings to the staff to be aware of the changes in the policies and procedures as well as customer specific changes Periodic calls and meetings with customer to discuss SLA compliance. Co-ordinate with various other functions such as technology, Quality etc Desired Competencies (Technical/Behavioral Competency) Commerce Graduate with Masters degree an added advantage Basic knowledge of tools and systems ( JDE, MS Office) Basic understanding of US Tax regulations Conversant of various online tools and systems Good analytical and communication skills High energy, self-motivation with a high degree of accountability Oral and written communications skills in English Capability to work under time pressure in a dynamic business environment, Computer literate in various tools To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 258

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2 - 5 years

3 - 6 Lacs

Bengaluru

Work from Office

Hi, We are hiring for the ITES Company for US Tax Sr. Associate Role. Job Description Minimum 1 years of experience in US Tax as an Analyst. Manage end to end delivery of all Tax related processes Identify day-to-day issues and resolve in consultation with the customer SLA monitoring and improvements in processes Arrange for periodic trainings to the staff to be aware of the changes in the policies and procedures as well as customer specific changes Periodic calls and meetings with customer to discuss SLA compliance. Co-ordinate with various other functions such as technology, Quality etc Desired Competencies (Technical/Behavioral Competency) Commerce Graduate with Masters degree an added advantage Basic knowledge of tools and systems ( JDE, MS Office) Basic understanding of US Tax regulations Conversant of various online tools and systems Good analytical and communication skills High energy, self-motivation with a high degree of accountability Oral and written communications skills in English Capability to work under time pressure in a dynamic business environment, Computer literate in various tools To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 257

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- 2 years

2 - 3 Lacs

Kolkata, Gurugram

Work from Office

Hi, We are hiring for the ITES Company for Associate - Order to Cash Role. Job Description B.com/M.Com Freshers can Apply. Collecting payments and Securing revenue Applying fair credit practices and Posting receipts on time Managing an Accounts Receivable ledger and Accounts Receivable files Calculating, recording, inputting, or processing financial data. Preparing customer invoices based on accounting procedures Researching and investigating discrepancies in invoices to determine the accuracy of charges. Handling customer inquiries regarding billing issues Submitting daily reports to management on accounts receivable operations Processing credit memos and refunds Raising and sending invoices to customers Posting payments to customer accounts Tracking overdue invoices and following up on them Maintaining customer accounts Working with a billing system generating invoices Key Skills a) Graduate Fresher b) Knowledge of Indian GAAP WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Kolkata Search : Job Code # 305 b) For Position in Gurgaon Search : Copy and Paste the link below https://outpace.in/job/associate-order-to-cash-2/

Posted 3 months ago

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