111 Capgemini Jobs - Page 2

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur. Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > 10,000 Relocation Bonus > 14 Days Free Hotel Stay > Freshers Can Apply > Grads Fresher/Exp > Salary Range (CTC) : 28K to 40K Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

BPO for US Voice process & Semi voice. Excellent communication required US Shift timing 2 days rotational off Graduation not mandatory Sal 15k to 4 lpa take home + Incentives Voice Process / Non voice / Call center / BPO Pls call kishore 9176149292 Please refer your friends Thanks, kishore 9176149292

Hi We are hiring for a Leading ITES Company for RTR - Bank Reconciliation Role . Job description Minimum 5 years experience in RTR - Bank Reconciliation Reconciliations for multiple accounts by comparing bank statements with the general ledger to ensure accuracy. Investigate and resolve variances between the bank statement and the general ledger. Collaborate with internal departments, including finance payments and collections updating teams to resolve reconciliation discrepancies. Maintain organized and up-to-date documentation of reconciliation processes. Prepare and present regular reports on reconciliation status and financial discrepancies. Identify opportunities for process improvements in the reconciliation workflow. Implement best practices to enhance efficiency and accuracy in bank reconciliation processes. Ensuring compliance to the internal and regulatory requirements. Skills Required: Strong understanding RTR - Bank Reconciliation of Indian GAAP Comfortable managing several competing task and issues in a fast-paced environment. The ability to work independently as well as in team environment. Excellent analytical and problem-solving skills. Proficiency in using accounting software and Microsoft Excel. Strong communication and interpersonal skills. Attention to detail and ability to meet tight deadlines.

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur. Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > 10,000 Relocation Bonus > 14 Days Free Hotel Stay > Freshers Can Apply > Grads Fresher/Exp > Salary Range (CTC) : 28K to 40K Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

Hiring for Leading ITES Company In Bangalore for Customer Support - Blended Process Interview Mode : Virtual Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hi, We are hiring for the Leading ITES Company for HRM Lead Profile. Overview The HRM Lead manages and leads the HRM process and the overall utilization of HRM Processors and analysts. Additionally, this role is fully responsible for the service delivery and all related aspects for client. In addition to this he/ she will also be responsible for leading innovations within HRM stream Manager helps specialists resolve all issues evolving during execution of employee HRM services and takes all managerial decisions in consultation with client leadership. Key Skills: Minimum 2 Yrsexperience in Leading end to end employee life cycle. Minimum 1 year experience in the area of HRM/ HRSS. Good knowledge of leading HRM Tools like SAP, Workday Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Kolkata ) Type : Job Code # 558 Formal Education & Certification Bachelor / masters degree in any discipline Advance computer knowledge required (MS- Office Applications) Proven ability to adapt to new tools by applying logical approach Working Experience in the area of HRM/ HRSS 3- 6 years for US Preferred. Desired Education & Certification (Either one or multiple) MBA in HR HRM expertise in multiple geographies / industries Knowledge & Experience Excellent understanding of core process steps and impact thereof Good knowledge of leading HRM Tools like SAP, Workday or any other in-house / legacy tools. Leading end to end employee onboarding / terminations, employee life cycle management. Proven ability to refine processing procedures based on big picture understanding Experiential knowledge of key challenges in the area and learning agility for the latest trends. Good understanding of various Systems/ applications being used in space. Ability to understand:- the client administrative environment The current systems being used and the improvement opportunities. Workflow Management Ability to prioritize and provide recommendations in required business scenarios. Proven ability of influencing business decision basis self- domain expertise. Behavioral Attributes Excellent communication skills Excellent negotiation skills Leadership skills Analytical skills Social Media Knowledge Training Skills Good analytical, problem-solving and decision-making skills. Proven ability of managing large teams by motivating team members to achieve common business objectives. Core Role Responsibilities Manage core business of end-to-end HRM process for the client. Ensures timely resolution to each request received. Manage and exceed the Service levels as agreed with the client. Proactive recommendations on improving service levels by anticipating any upcoming changes. Designs, develops and maintains the HRM process in the organization. Explores the market best practices in the HRM space and implement appropriate best practices in the organization Brings to the table awareness of dynamic regulatory environment and is mentor to DRs and resources. Manages and develops the team of HRM resources. Acts as a single point of contact for managers regarding HRM topics. Assertive communication basis logical recommendations suitable to business needs. Keeps his team engaged and challenges self and team for continuous improvement.

Greetings from KVC CONSULTANTS LTD!! Job description: We Are Hiring For International Service Desk Role With Leading IT MNC Company. (Immediate Joining ) Job Locations : 1) Bangalore --- Electronic City 2) PUNE ---HINJEWADI PHASE - 2 SALARY STRUCTURE : Upto Rs 4 LPA -- FOR 1+ Years of Experience Rs 2.77 LPA FOR FRESHERS Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests *Roles and Responsibilities of Service Desk in an International BPO* Incident Management: Handle and resolve technical issues, service interruptions, or customer complaints promptly to minimize downtime and disruptions for clients. Ticketing System Management: Create, manage, and track service requests or incidents in the ticketing system, ensuring timely responses and resolutions. Customer Support: Provide first-line support for clients or end-users through multiple channels (phone, email, chat), ensuring accurate solutions and professional service. Problem Diagnosis: Identify the root cause of issues reported by customers and provide effective solutions or escalate to higher-level support teams when necessary. Service Level Agreement (SLA) Compliance: Ensure all service requests are handled within agreed-upon SLAs, maintaining response and resolution times. Knowledge Management: Maintain and update knowledge base articles, troubleshooting guides, and FAQs to assist both customers and agents in resolving common issues. Escalation Management: Escalate unresolved or complex issues to the appropriate tier of support or specialized teams, ensuring efficient issue resolution. Monitoring and Reporting: Monitor system performance, incident trends, and ticket progress, and generate reports for continuous service improvement. Customer Satisfaction Focus: Ensure positive customer experiences by resolving queries efficiently and providing quality service at all stages of the support process. Service Continuity: Actively participate in activities ensuring consistent service availability and quick recovery from service disruptions or outages. Mandatory Language Skill: Prior SD experience and good English speaking skills " Note:- This is a WFO Profile and Candidate should be comfortable working for Bangalore or Pune because this profile is available for these two locations. DM / WA / CALL ---Schedule your interview kindly call or drop your resume on the given numbers AND write - PUNE SD OR BANGLORE SD WITH YOUR RESUME . Fareeha 8528371817 Laiba 9654201996 Areesha 9628373763 Divya 9821182650 Vanshika 9628373762 Siya 7565006262 KVC CONSULTANTS LTD NO PLACEMENT CHARGES

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur. Please go through the JD and Apply. We shall call back the relevant profiles. A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur Please go through the JD and Apply. We shall call back the relevant profiles. A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

Hi We are looking forward to hire a Lead-HRO Transformation for our client. Please go through the JD and apply. Roles : Minimum 10 years of experience in HRO Outsourcing industry of which at least 3+ years in managing large Transformation initiatives Lead the customer engagement, design and change process with customers that meet and exceed their business requirements and enable the successful build and implementation of Digital solutions Experience of working in large organizations have matrixed structure Demonstrates a breadth and depth understanding of operational service delivery management expertise, preferably in an international environment, and domain knowledge. End-to-End conceptualization and delivery of all HRO Transformation solutions for clients encompassing formulation and deployment of Digital Assets and Analytics solutions and Creating / proposing a transformation road map for existing clients /processes Digital Initiatives across following primary impact areas; Infusion of Digital Technologies within Multiple domains to differentiate processing capabilities (Customer Experience) from Contact to Contract to Renewal - delivering business outcomes Bring Business and Industry Insights, evaluate partnerships to continuously evolve our offerings, co-innovate, and lead the transformation agenda with clients. Be a thought leader and have HR domain expertise and a trusted advisor to our clients. Develop measures of success to track progress towards Transformation goals. Identify potential issues and risks and develop mitigation strategies. Recommend enhancements to the current projects to delivery greater value Build and own governance around HRO transformation projects delivery and realization Establish a strong transformation measurement framework along with ways of working Experience in Client Relationship Management key client stakeholders, understanding their requirements and Outsourcers ability to meet them Should have led large strategic project end to end including conceptualization, implementation, and realization Addon Requirements : Demonstrated proactive, positive conflict resolution skills. Excellent analytical and problem-solving skills Excellent communicator at all levels Intellectual curiosity, appetite to do things better and proactive nature. Operating model design, Value chain mapping and business process reengineering, end-customer experiences, new technologies, intelligent automation and robotics, data and analytics, platform business models, straight through operations processes, AI and ML, and other traditional and digitally related transformation activities which deliver significant improvements to business efficiency and effectiveness. Good-to-Have: 1. MBA HR qualification/Relevant HR Qualification 2. Understanding of Technology and various ERPs being used in the HR world 3. PMP Certifications/ Certifications in RPA/AI/ML DOMAIN 4. Lean Six Sigma Certification 5. Agile methodology Key Skills: a) Minimum 8 years in managing large HR Transformation initiatives. b) Lean Six Sigma Certification c) Experience in Workday, SuccessFactors To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Bangalore )Type : Job Code # 340 b) To Apply for above Job Role ( Mumbai )Type : Job Code # 476 b) To Apply for above Job Role ( Chennai )Type : Job Code # 557

Minimum 3 years of relevant experience in Record to Report. Preparation & Posting of Journal Entries (Standard & Adhoc) Working knowledge of allocations, accruals, GL adjustments, etc. Prepare and book various monthly close entries. Perform Bank reconciliations. Reconcile balance sheet accounts, monthly to ensure transactions are accurately recorded. Prepare accounting entries for a recently acquired business. Collaborate with team in understanding variance and effectively communicating with Business teams to mitigate any issues prior to Books close. Require explanation for plans to mitigate variances. Prepare all accounting schedules as requested by the business. Key skills Excellent skills in MS Office, especially MS Excel. Strong accounting knowledge MS Visio (Process Maps). SAP ( Mandatory ), Black line and HFM Reporting. Exceptionally good communication- verbal and written. Excellent domain knowledge of RTR (General accounting & intercompany), Fixed Assets. Eye for detail and problem solving. Should be able to communicate with controllers /her deep process knowledge & expertise.

Need Minimum 1 year in OTC - Billing (Accounts Receivable) Processing of Billing, ERP exposure, Sales, Credit Card, Chargeback and refunds processing Account Reconciliations Passing of JVs in Client System Day to day query resolution and timely process escalations Month Closing and Meeting SLA Handling Client Calls Handling Escalation process Measuring KPIs Quality Initiatives Provided comprehensive cataloguing expertise to ensure pro-ducts were correctly listed and represented across platforms Successfully completed projects ahead of deadline, earning recognition from managers. Responsibilities included: managing cataloguing projects; ensuring accuracy of product data; resolving customer enquiries; researching product information; creating product descriptions; streamlining processes for improved efficiency; and generating reports for management. Excellent communication Domain knowledge / Excellent skills in MS Office, especially MS Excel MS Visio (Process Maps) Customer Centricity / Effective delegation / Time management Commitment for excellence /Team handling. Key Skills: a) Minimum 1 year in OTC (Accounts Receivable) b) Hands on experience of Billing and Refunds Processing c) Any Graduate

Job Description : Responsible for driving Celonis led implementation projects independently to ensure timebound delivery as per project Schedule and with high quality Responsible for deploying the Internal Control Framework for various functions Contribute to RFP/ RFQs Work closely with stakeholders to identify scope and create detailed plans for end-to-end implementation Manage resource plans across projects and optimize allocations to meet the demands Proactively clear impediments, identify risks, issues, dependencies and work with relevant teams to address them Plan, monitor and track project budget and financial metrics Key requirements: (CA/ CPA/ MBA equivalent) Masters degree preferably in SCM and Finance & Accounting Strong domain knowledge in key areas of SCM Plan, Buy, Make, Deliver & Enable with significant depth of knowledge in at least one area as well as knowledge of AP, AR and RTR processes will be preferred. Domain Certifications (Inventory Management, Warehouse management, credit management, order management etc) Experienced in process transformation. Exposure to a leading FinTech solution and the latest applications of technology in the world of financial services Program management experience in either of combination of SCM/F&A Transition/RPA and various other types of Business Improvement programs contributing to business Value Experience in Corporate Internal Controls in various functions like AP, AR and General accounting is preferred Cross-industry and cross-functional experience preferred Basic knowledge of SQL along with Digital Analytical Tools knowledge (Celonis, Power BI, Tableau) is desirable Experience in SAP/ Oracle ERP is preferred. Ability to understand customer requirements and translate into solution design conforming with system architecture for delivery by implementation team Experience Required: Experience Minimum 12+ years within Supply Chain, across Sourcing, Procurement, Planning & Scheduling, Order Management, Logistics Warehousing & Delivery etc and in AP, AR RTR domain along with program/project management skills Skills : a) Minimum 12+ years within Supply Chain Management Domain b) Strong domain knowledge in key areas of SCM Plan, Buy, Make, Deliver c) Experienced in process transformation. d) Experience in Process Mining & Visualization tools Celonis, Power BI, Tableau e) Cross-industry and cross-functional experience preferred f) Any Graduate

Job Description : Responsible for driving Celonis led implementation projects independently to ensure timebound delivery as per project Schedule and with high quality Responsible for deploying the Internal Control Framework for various functions Contribute to RFP/ RFQs Work closely with stakeholders to identify scope and create detailed plans for end-to-end implementation Manage resource plans across projects and optimize allocations to meet the demands Proactively clear impediments, identify risks, issues, dependencies and work with relevant teams to address them Plan, monitor and track project budget and financial metrics Key requirements: (CA/ CPA/ MBA equivalent) Masters degree preferably in SCM and Finance & Accounting Strong domain knowledge in key areas of SCM Plan, Buy, Make, Deliver & Enable with significant depth of knowledge in at least one area as well as knowledge of AP, AR and RTR processes will be preferred. Domain Certifications (Inventory Management, Warehouse management, credit management, order management etc) Experienced in process transformation. Exposure to a leading FinTech solution and the latest applications of technology in the world of financial services Program management experience in either of combination of SCM/F&A Transition/RPA and various other types of Business Improvement programs contributing to business Value Experience in Corporate Internal Controls in various functions like AP, AR and General accounting is preferred Cross-industry and cross-functional experience preferred Basic knowledge of SQL along with Digital Analytical Tools knowledge (Celonis, Power BI, Tableau) is desirable Experience in SAP/ Oracle ERP is preferred. Ability to understand customer requirements and translate into solution design conforming with system architecture for delivery by implementation team Experience Required: Experience Minimum 12+ years within Supply Chain, across Sourcing, Procurement, Planning & Scheduling, Order Management, Logistics Warehousing & Delivery etc and in AP, AR RTR domain along with program/project management skills Skills : a) Minimum 12+ years within Supply Chain Management Domain b) Strong domain knowledge in key areas of SCM Plan, Buy, Make, Deliver c) Experienced in process transformation. d) Experience in Process Mining & Visualization tools Celonis, Power BI, Tableau e) Cross-industry and cross-functional experience preferred f) Any Graduate

Job description: Minimum 3-5 years of experience in taxation *Tax Compliance*: Prepare and lodge individual and corporate tax returns, fringe benefits tax returns, and goods and services tax returns. *Tax Planning*: Provide tax planning advice to clients, including advice on tax-effective structures and strategies. *Tax Advisory*: Provide technical tax guidance and support to clients on various tax matters, including income tax, capital gains tax, and stamp duty. *Client Management*: Develop and maintain strong relationships with clients, identifying opportunities to provide additional services and grow revenue. *Team Collaboration*: Work closely with other team members to deliver taxation services and contribute to the growth and development of the team. Requirements *Qualifications*: Bachelor's degree in Commerce, Accounting, or related field; CA or CPA. *Technical Skills*: Strong knowledge of Australian taxation laws and regulations; proficiency in tax softwares *Soft Skills*: Excellent communication, analytical, and problem-solving skills; ability to work effectively in a team environment.

BPO for US Voice process & Semi voice. Excellent communication required US Shift timing 2 days rotational off Graduation not mandatory Sal 15k to 4 lpa take home + Incentives Voice Process / Non voice / Call center / BPO Pls call vishnu priya 9962064796 for more info Please refer your friends Thanks, vishnu priya 9962064796

BPO for US Voice process & Semi voice. Excellent communication required US Shift timing 2 days rotational off Graduation not mandatory Sal 15k to 4 lpa take home + Incentives Voice Process / Non voice / Call center / BPO Pls call vishnu priya 9962064796 for more info Please refer your friends Thanks, vishnu priya 9962064796

Hi We are hiring for the ITES Company for Transformation Project Manager (Contact Center) Role. Overview The Transformation Project Manager leads cross-functional initiatives aimed at driving process improvements and operational efficiency across sourcing, procurement, and supply chain domains. This role involves end-to-end project management. It includes the implementation of Conversational AI, automation, and client-partnered CCaaS or hyperscaler solutions. With transition management experience, the role ensures on-time project execution, proactive risk management, and high client satisfaction. It involves driving cross-functional collaboration, engaging with senior global stakeholders (including CXOs), managing diverse project teams, and delivering committed business outcomes. Key Skills : a) More than 15+ years of overall experience and at least 7 years of managerial experience b) Good to have : Black Belt, Agile, Risk management certifications, IT skills c) Must have lead a team size of 20-30 people d) Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a)To Apply for above Job Role ( Mumbai) Type : Job Code # 144 Role objective Strong contact center techno functional resource or transition manager with 15 plus years of experience To program manage Contact center transformation projects with ontime project delivery, proactive risk management, timely communication and high client satisfaction. The scope of contact center transformation projects would involve implementation of Conversational AI and other Automation solutions, supporting and advising on enriching implementation of client partnered CCaaS or Hyperscaler solutions, etc. Will be responsible for delivery of on time committed transformation solutions to the client. Will orchestrate, schedule and facilitate sessions to ensure active collaboration between client and partner organizations for implementation of the committed solutions. Own and ensure delivery of the transformation business case and schedule committed to the clients. Effective project status and stakeholders communications Overseeing and managing the project transformation teams delivery and performance which would include functional and technology experts. Skills and experience requirements Expectations Deep understanding of contact center operations and metrics is preferred. Good interpersonal, presentation, and communication skills. Good PowerPoint skills and project management skills is a must. Should be able to communicate with the CXO level stakeholders. Global client management experience at the senior stakeholder level is a must. Should have handled or managed multiple contact center transformation projects implementation Well versed with project management techniques and reporting PMP or Prince certification preferred. Expertise in Agile methodology would be preferred Lean Six Sigma expertise would be an advantage Contact Center Technology & Know-how of industry renowned cognitive solution platforms is preferred. Should be able to orchestrate recommend technology solutions implementation and work with partners to get the technology solutions delivered. Experience of managing diverse teams with domain and techno functional skills. Experience in governance of solution delivery with various solution teams on quality, timelines, scope, expected outcomes Desired Qualifications And certifications An engineering Graduate and or an MBA PMP or Prince certification Certification across next gen platforms such as Gen AI, Chat bots, AI/ML, Cloud or blockchain, etc. Lean Six Sigma Black belt certification Design Thinking, Safe agile certification, PMP or Prince 2 will be an advantage

We are Hiring For ITES Company For Order Management Role. Overview The Order Management Specialist plays a critical role in managing purchase order (PO) creation and order processing within the retail industry. With experience in retail PO creation this role involves retrieving and analyzing reports using QMF SQL tools, managing SKU forecasts, conducting plan analysis in JDA, generating firm and OTB orders, and addressing order discrepancies. The role requires strong analytical and reporting skills, proficiency in Excel (including macros, SQL, and VB scripting), and effective communication for stakeholder collaboration. Additional responsibilities include performance monitoring via KPIs and contributing to inventory investment decisions. Preferred Skills: a) Minimum 2 Years of Experience in Retail Industry b) Buyer Role Experience c) PO creation Experience d) Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a)To Apply for above Job Role ( Chennai) Type : Job Code # 381 b)To Apply for above Job Role ( Nagpur) Type : Job Code # 382 Job Description: Overall 8+ years of Experience in Order Management with minimum 2 years in PO Creation in Retails Industry Daily Report Retrieval (Hot Report, Short Report and others) via QMF (query management framework) SQL editor Loading SKU External Forecasts and Conducting Plan Analysis in JDA Generating Supplementary Orders for FIRM Orders and OTB Reviewing Bouncers and Addressing Discrepancies Make recommendations for investment buy options. Monitoring performance using Key Performance Indicators (KPIs). Regular discussions and collaboration with stakeholders Skill Set: 1) Experience in Report consolidation and Summary Generation 2) Proficiency in Excel and Macro Creation (SQL & VB Scripts) 3) Good Analytical Skill 4) Experience in JDA 5) Good Communication and Presentation Skills

Hi, We are hiring for ITES Company for Associate/Sr Associate - Quality Analyst/Reporting Role. Overview Quality Analyst / Reporting is a professional responsible for ensuring that products, services, or software meet defined quality standards, regulatory requirements, and customer expectations. Key responsibilities include conducting quality checks, managing the feedback loop, preparing daily/weekly reports, performing cross-calibration with clients, leading team huddles, and handling customer complaints. The role also involves applying Lean & Six Sigma methodologies to improve processes, tracking customer-based quality parameters, and ensuring customer data privacy. A deep understanding of utilities and a focus on overall customer experience are crucial Key Skills: a) Min 1 Year Experience in MIS Reporting b) Any Graduate c) Knowledge of Dashboards To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a)To Apply for above Job Role ( Kolkata) Type : Job Code # 232 Job description: Any Graduate with 1 year of relevant experience in reporting or MIS role is preferred. Respond to queries, handle level 1 escalations, and provide solutions for closure of open points Timely escalation of issues to the operation manager Preparation of MIS as per customer requirement Ensure the team is compliant with all quality requirements Monitoring daily dashboard and bringing in necessary preventive measures through detailed error analysis Involvement in project management reviews to understand the health of the unit and adopt necessary controls Ensure preparation of training and development plan for all the team members Should perform regular reviews with team members Undertake appraisal activity for associates, and provide necessary feedback and support in terms of career progression Manage absenteeism and attrition in a team effectively Engage and interact with customers to understand requirements and provide solutions

Hi , We are hiring for Leading ITES Company for IT & DA Estimation Profile . Overview The IT&DA Estimation role involves leveraging cost accounting and financial analysis expertise to support manufacturing, data analysis, and prediction activities. The position requires experience in finance-related functions such as cost management, financial operations, estimating, and financial planning. The role supports financial estimation and analysis for various Boeing divisions, including Information Technology, Indirect Supply Chain, Commercial Airplanes, Defense Systems, and Global Systems. It involves collaboration with global sourcing organizations and leadership presentation of financial insights to aid decision-making. Key skills- Cost accountant/Chartered accountant with 5+ years of experience in Manufacturing / Data analysis //Prediction / Leadership presentation To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a)To Apply for above Job Role ( Bangalore) Type : Job Code # 16 or Job Code # 269 b)To Apply for above Job Role ( Mumbai) Type : Job Code # 17 Job Description: Minimum 5 years of experience in Manufacturing / Data analysis / Prediction / Leadership presentation Cost accountant/Chartered accountant. Experience in a finance related position such as Financial Operations, Cost Management, Accounting, Estimating, Financial Planning, Contracts or Procurement Financial Analysis (PFA). Financial Analysis, Information Technology Indirect Supply Chain (ISC) as well as Boeing Commercial Airplanes (BCA), Boeing Defense Systems (BDS) and Boeing Global Systems (BGS) Estimating and Fin Ops along with their Global Sourcing Organizations)

Hi, We are hiring for the ITES Company for the Lead Sales Incentive Compensations Role. Overview The Lead Sales Incentive Compensations is responsible for overseeing and validating commission payments, ensuring accuracy, policy compliance, and SOX adherence. The role involves managing revenue and earnings adjustments, resolving compensation-related queries, and maintaining detailed SOPs and process documentation across go-to-market (GTM) units. This position also supports audit controls, identifies process inefficiencies, and handles ad hoc reporting using SQL and advanced Excel. Strong collaboration with teams like Payroll, Finance, HR, and AP is essential, as is effective communication with senior stakeholders. Experience with ERP systems, order management tools, and data visualization platforms like Power BI or Tableau is a plus Key Skills: a) Minimum 4 years experience in Commissions / Sales Compensation / Payroll b) Good knowledge of SQL (Used in the last 3 years) and Advanced Excel c) Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a)To Apply for above Job Role ( Bangalore) Type : Job Code # 36 Job Description Perform due diligence on Commissions Payments made to Payrolls and Accounts Payable Validate, Review and Signoff commissions payments Process Revenue and Earning adjustments for Manual programs. Lead interface for Commission payments related queries. Investigate compensation related issues thoroughly and drive resolutions by adhering to compensation policies and procedures. Develop and update applicable SOPs and process flows associated with incentive plan administration, including resolving gaps or conflicts. Develop and maintain Commissions procedural documents and integrate process manuals for various GTM units. Activity Validations & Error Reporting Ensure SOX compliance guidelines are strictly adhered to. Identify process inhibitors, consider upstream and downstream business partner impacts, and resolve ICM/Process issues. Perform ad hoc reporting upon request, strategizing data retrieval, prioritizing needs and executing for on time delivery. The role is also responsible for supporting the inclusion of authorization, validation and audit control within all commission processes. Required : Minimum 4 to 10 years experience in Commissions / Sales Compensation / Payroll Has word in a collaborative environment with other teams like Payroll, Finance, AP, HR Technically sound and logical reasoning. Technical skills: Good knowledge of SQL (Used in the last 3 years) and Advanced Excel. The role will need to be fluent in English, communication with senior stakeholders. Good To Have: Data visualization tools like Power BI, Tableau. Should have worked on IT systems ERP, Order management tools etc.

Hi , We are hiring for the ITES Company for Procurement Analyst Role. Overview A Procurement Analyst is a professional who supports an organizations purchasing and supply chain functions by analyzing data, evaluating supplier performance, and helping to improve procurement strategies. Their goal is to ensure that the company gets the best value for its money when buying goods and services. Required Skills : Organizational Experience of 2 years minimum in Supply chain and Procurement operations, Procurement Business Reporting & Analytics Ideally Software Skills in MS Office, Excel, ERP Systems - SAP, E-Matrix Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Chennai ) Type : Job Code # 154 ***Minimum 2 years experience in Procurement Analyst is mandatory.*** Job Description: Manages portfolio of agreements and new requests, enabling efficient and effective purchase of goods and services (from purchase to pay) with a focus on business value, on-time delivery, and cycle time. Negotiates contract pricing and terms & conditions directly with suppliers while working with internal stakeholders, seeking the lowest total system costs and appropriate mitigation of supply and legal risk. Ensures contract compliance and utilization - monitors supplier performance, troubleshoots issues. Track Purchasing activity and measurements against the project schedule. Identifies business value and other opportunities within the portfolio. Develops and maintains internal and external relationships to meet business line expectations. Provide data sheets, drawings, and specifications to the site and subcontractors in a timely manner to ensure correct support and services are available for installation. Issue equipment to installers complete with installation data sheets, drawings and specifications. Provides fit-for-risk process improvements. Influences development and implements Category strategic and commercial guidance People leadership- May lead and be responsible for direct reports. Leads development, recommendation/presentation, and implementation leadership of category sourcing strategies and ensures alignment, compliance and delivery of business requirements/needs. Collaborates with Supplier Relationship Managers to support their needs from a strategic sourcing perspective. Bachelor's Degree with a minimum one year experience in Purchasing, Accounting, or general Administrative experience. A successful candidate with a minimum of 2 years of Procurement experience. Ideally Software Skills in MS Office, Excel, ERP Systems - SAP, E-Matrix.

Hi, We are hiring for the Leading ITES Company for Lead/Manager in Vendor Fund Accounting Profile. Overview The Lead/Manager in Vendor Fund Accounting is responsible for overseeing and executing end-to-end fund accounting operations, including vendor rebates, chargebacks, store billings, and AP transactions. This role ensures accurate general ledger maintenance, account reconciliations, accruals, and financial reporting in compliance with SOX and audit requirements. It involves analyzing financial data, resolving discrepancies, and coordinating with internal stakeholders, auditors, and vendors. The manager also plays a key role in supporting internal/external audits, leading process improvements, ensuring adherence to SLAs. Proficiency in Oracle EBS, MS Excel, and communication tools is essential. Leadership responsibilities include monitoring workflows, mentoring staff, and driving operational excellence. Key Skills : Graduation in Commerce / MBA (Finance) Minimum 5 to 10 Years experience in General Ledger and Vendor Fund Accounting Detailed knowledge of GL process and Accounting Experience Knowledge of fund accounting, financial instruments, and expenses in particular Experience of Oracle EBS To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a)To Apply for above Job Role ( Team Lead - Chennai) Type : Job Code # 222 b)To Apply for above Job Role ( Manager - Chennai) Type : Job Code # 223 Job Description: Minimum 5 to 10 Years experience in General Ledger and Vendor Fund Accounting Process rebate transactions, pull purchase/sales information from EDW, process chargebacks, store billings (AR edits), monitor AP transactions and manual check requests Perform balance sheet account reconciliations, including monitoring of balances and accrual balances for appropriateness. Prepare staffs balance sheet account reconciliations. Responsible for researching, tracking, and resolving accounting problems and discrepancies. Prepare rebate schedules for accruals and SOX requirements. Prepare corporate accounting analysis schedules. Prepare and pull information for internal audit and KPMG Investigating and resolving day- to-day escalated inquiries & service issues Supporting the fund and corporate accounting, financial reporting, and operations Preparation of the monthly, quarterly, and annual financial statements Analyze deal documentation and support the investment team on any accounting or financial reporting-related activities Ability to handle Customer Queries Support/provide inputs for internal/external audit Ensuring delivery of the transitioned process as per SLA Daily cash management and accounts payable Efficient and effective communication with auditors, SOX compliance consultants, and the investment team Provide campus support to faculty and staff in the processing and management of various funds, gifts, grants, and endowments, in the Oracle system Monitors department workflow and accounting system processes to ensure they are effective and efficient in meeting deadlines Assists the management in analyzing and researching proper accounting valuation and reporting issues KRA - Detailed knowledge of GL process and Accounting Experience Experience of Oracle EBS Excellent skills in MS Office, especially MS Excel / Process Maps Good Voice skills - for interaction with US / Canada clients/stores as part of chargebacks / handling discrepancy Communicating and maintaining relationships with third-party vendors Critical Skills Required: Graduation in Commerce / MBA (Finance) Ready for EST shift timings Excellent verbal and written communication skills. Voice Skills - Good voice skills and hands-on experience in using softphones (Avaya/Cisco) for calling US / Canada / customers / Vendors Knowledge of fund accounting, financial instruments, and expenses in particular Spreadsheet skills to manipulate large quantities of data; knowledge of PivotTables and VLOOKUP functions. Ensure Global internal controls are completed daily and internal controls are adhered to. Maintain service level with customer base Measure progress against SLA and consistently satisfy customers in a metrics-focused organization Assist Specialist with maintaining and exceeding Operation Excellence, ensuring full compliance with internal and external audit reviews. Provide reporting to management on issues, projects, and processing statistics Carry out tasks to develop and attain team objectives. Participate in daily team huddles and Monthly team meetings Experience with Oracle is required Knowledge of quality initiatives required

Hi, We are hiring for Leading ITES Company for Customer Support Role . Overview A Customer Support Specialist , also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Highlights: 1: Graduate with min 1 year experience in customer service 2: Proficiency in Kannada / Malayalam / Telugu / Hindi Languages 3: Day Shifts 4: 6 Days Working 5: Immediate Joiners Preferred To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Kannada ) Type : Job Code # 66 b) To Apply for above Job Role ( Malayalam ) Type : Job Code # 67 c) To Apply for above Job Role ( Telugu ) Type : Job Code # 68 d) To Apply for above Job Role ( Hindi ) Type : Job Code # 69 Requirement Any Graduates (Full Time) is Mandate Must Read and Speak Kannada Language Sal: 3 LPA 20k in Hand Good Communication 6 Days Work Rotational 1 day off Day Shifts Job Location - Chennai Required Candidate: > Candidate Should Have Descent Communication Skills > Candidate Should Have Basic Computer Knowledge > Candidate Should Have Inclination Towards Customer Service > Candidate Should Have Customer Centric Approach Perks and Benefits: PF : Cabs (As Per Company Policy and Process): Other Benefits