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6.0 - 11.0 years
10 - 15 Lacs
chennai, bengaluru
Work from Office
Responsibilities: Lead workforce planning, capacity forecasting, scheduling, and staff optimization Manage real-time operations, shrinkage planning, and SLA adherence Build and maintain forecasting models using historical and predictive analytics Collaborate with operations, HR, and client teams for staffing strategy Track KPIs such as AHT, SLA, occupancy, and utilization Drive automation, reporting improvements, and WFM systems enhancements Lead a team of planners, schedulers, and analysts
Posted 4 hours ago
5.0 - 9.0 years
0 Lacs
guwahati, assam
On-site
In this role, you will lead end-to-end service desk operations across multiple geographies. You will be responsible for driving performance and operational efficiency through robust incident, request, and escalation management. Your key responsibilities will include establishing and monitoring KPIs, SLAs, and CSAT targets to ensure adherence and continuous improvement. It will be essential for you to implement ITIL best practices for service management, including incident, problem, and change management. Additionally, you will be required to govern vendor/partner performance and contractual service delivery in managed service models. Conducting root cause analysis and trend reviews for recur...
Posted 2 weeks ago
7.0 - 9.0 years
0 Lacs
gurgaon, haryana, india
On-site
Job ID: 205076 Required Travel :Minimal Managerial - No Location: India- Gurgaon (Amdocs Site) Referral Bonus Reward Amount* : INR70,000.00 In one sentence Be the lead architect in designing Amdocs's foundation using your deep understanding of the world of software while researching new technologies. All you need is... Required Skills & Qualifications Bachelor's or Master's degree in Telecommunications, Electronics, or related field. 7+ years of experience in LTE/5G RAN optimization, with at least 3 years on Huawei equipment. Strong understanding of Huawei RAN architecture, signaling, and protocols (e.g., eNodeB, gNodeB). Hands-on experience with Huawei tools such as U2020, M2000, PRS, and S...
Posted 1 month ago
0.0 years
0 Lacs
pune, maharashtra, india
On-site
Position Overview Job Title: IT Application Owner, AVP Corporate Title: Assistant Vice President Location: Pune, India Role Description The applicant will act as an IT Application Owner for applications in the IB Domain. The IT Application Owner (ITAO) is accountable for the Application Management of portfolio of applications. The ITAO has to ensure that the application(s) are enhanced and maintained in accordance to the Bank's IT Security Risk and Compliance requirements. The Technology Roadmap within DB and the Business plans. The ITAO should work with relevant stakeholders of the application and ensure that candidate effectively identifies and manages risks, issues, compliance gaps in lin...
Posted 1 month ago
5.0 - 7.0 years
0 Lacs
hyderabad, telangana, india
Remote
About Tide At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to e...
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
As the IT Application Owner (ITAO) at our company, your role involves managing the Application Management of a single or a portfolio of applications in Pune, India. Your primary responsibility is to ensure that the application(s) are enhanced and maintained in alignment with the Banks IT Security Risk and Compliance requirements of the client and other stakeholders as outlined in the application strategy and service levels. You will also be responsible for identifying and managing risks and issues associated with the application(s) and escalating them appropriately. Key Responsibilities: - Managing disaster recovery activities for applications - Remediation of gaps in application lifecycle m...
Posted 2 months ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
The IT Application Owner (ITAO) is responsible for the Application Management of a single or a portfolio of applications in Pune, India. The ITAO must ensure that the application(s) are enhanced and maintained in accordance with the Banks IT Security Risk and Compliance requirements of the client and other stakeholders as included in the application strategy and service levels. Additionally, the ITAO identifies and manages the risks and issues associated with the application(s) and escalates them appropriately. As part of the flexible scheme offered, benefits include a best in class leave policy, gender-neutral parental leaves, 100% reimbursement under childcare assistance benefit, sponsorsh...
Posted 4 months ago
0.0 years
0 Lacs
Kolkata, West Bengal, India
On-site
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Lead Consultant _ Oracle Field Services In this role, should be able to do the gap analysis Drives technical HL...
Posted 4 months ago
6.0 - 10.0 years
20 - 30 Lacs
Bengaluru
Work from Office
Role & responsibilities Job Title: Associate Director - Planning (Line Haul / Network Design) Job Location: Bangalore - Karnataka Region: South Bangalore Department: Network Experience: 5 to 7 years relevant experience Education: MBA from IIMs / Tier 1 B-Schools preferably Short Job Descriptions: 1. Responsible for strategic planning of line haul operations and network design. 2. Key focus areas include estimated transit time and delay reduction, route optimization, vehicle utilization, and capacity forecasting. 3. Drives transpotation management system adoption, vendor performance, on-ground execution, and network scale-up across new pin codes. 4. Leads planning with tech and procurement fo...
Posted 5 months ago
6.0 - 10.0 years
20 - 30 Lacs
Bengaluru
Work from Office
Role & responsibilities Job Title: Associate Director - Planning (Line Haul / Network Design) Job Location: Bangalore - Karnataka Region: South Bangalore Department: Network Experience: 5 to 7 years relevant experience Education: MBA from IIMs / Tier 1 B-Schools preferably Short Job Descriptions: 1. Responsible for strategic planning of line haul operations and network design. 2. Key focus areas include estimated transit time and delay reduction, route optimization, vehicle utilization, and capacity forecasting. 3. Drives transpotation management system adoption, vendor performance, on-ground execution, and network scale-up across new pin codes. 4. Leads planning with tech and procurement fo...
Posted 5 months ago
4.0 - 6.0 years
4 - 6 Lacs
Vadodara, Gujarat, India
On-site
This role is for a Supply Chain Planner with 4-6 years of experience in a planning function. You'll be instrumental in managing the plant's Master Production Schedule, optimizing material flow, and ensuring efficient production to meet customer demands. Roles & Responsibilities Manage the plant's Master Production Schedule, including forecasting workload/capacity and supplier forecasts. Manage the flow of raw materials and sub-assemblies from suppliers to the workshop. Manage the flow of the plant's finished goods from the workshop to customers. Key Responsibilities Plan and schedule for production lines (1 to 3), respecting order milestones, adjusting resources for unforeseen events, and op...
Posted 5 months ago
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