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15.0 - 20.0 years
15 - 20 Lacs
hyderabad
Work from Office
Profile Summary Creative and results-driven Learning & Development professional with strong expertise in designing and developing a wide range of learning content to support effective face-to-face, blended, and digital learning experiences. Proven ability to deliver high-impact learning solutions within fast-paced, professional environments. Extensive experience in eLearning design using industry-standard authoring tools such as Articulate Storyline, Adobe Captivate, Camtasia, and others. Strong knowledge of learning technologies including Learning Management Systems (LMS), mobile learning platforms, SharePoint, and virtual conferencing tools (e.g., MS Teams, Zoom). Proficient in SCORM-compliant eLearning content development and deployment across LMS and SharePoint portals. Adept at applying modern learning methodologies , including the 70/20/10 learning model and social learning techniques. Demonstrated ability to create engaging content from minimal briefs, applying strong visual design , storytelling, and instructional design principles. Experienced in collaborative content co-design , working closely with SMEs, stakeholders, and cross-functional teams to align training with business goals. Excellent facilitation, presentation, and communication skills , with a customer-focused mindset. Highly organized and detail-oriented self-starter with a proactive approach and a flair for innovation and creativity in learning design. Proven success in building relationships across all organizational levels, delivering learning programs that drive performance and engagement
Posted 2 weeks ago
9.0 - 14.0 years
9 - 17 Lacs
noida
Work from Office
Role & responsibilities Talent Acquisition(Sales and Marketing) for applicable functions within defined targets of time, cost and fitment and ensure adherence to manpower adequacy ratio. Ensure smooth communication and implementation of talent management processes such as Executive development Programme, Management development Programme & leadership development, HiPo identification and development initiatives, performance, and career management for target employee group. Assessment of functional training needs of employees keeping in mind the future business requirements Facilitate the PMP process to achieve the divisional objectives through systematic objective Setting exercise, periodic review, objective feedback in a continual cycle. Handle entire activities related to employee life cycle viz. joining, onboarding, induction, confirmation, HR services, separation and F&F settlement within defined norms. Executing various initiatives as per engagement action plan and touchpoint events to foster Employee Engagement. Facilitate various HR initiatives at corporate and business level viz. communication meetings, indoor and outdoor team building activities Champion specific HR projects in line with HR strategies / objectives and ensure Operations HR deliverables are as per CSF/ MP CP target. Documentation, updation and presentation of various MIS and employee records for reviews and audits. Key Requirements: Master degree in Human Resources, Business Administration, or a related field. 9 to 14 years of progressive HR experience, with at least 5 years in a HRBP role. Strong knowledge of HR best practices Ability to work collaboratively and influence at all levels of the organization.
Posted 2 weeks ago
4.0 - 8.0 years
0 Lacs
bareilly, uttar pradesh
On-site
You are a talented professional with a blend of technical skills, business excellence, team management, training, customer service, and coordination abilities. In this managerial role for a specified territory, you will be responsible for managing channels (dealers/authorized service points) and customers (farmers) from product installation to post-warranty issues. Your key responsibilities include: - Ensuring a customer-centric approach - Quality product installation - Timely and quality tractor service - Resolving customer grievances through various channels - Handling product complaints and providing feedback to the plant headquarters - Retaining customers under warranty and post-warranty - Conducting field service activities - Maintaining high Customer Satisfaction Index (CSI) - Managing warranty control, audits, and disputes - Minimizing vehicle downtime and improving work quality - Ensuring dealership profitability and sustainability - Meeting organizational service business targets - Building the technical skills and processes of dealer manpower - Ensuring customer satisfaction among sales and dealers - Including channels to drive business at the dealership and organizational levels Preferred industries for this role are automobile and tractor. The ideal candidate should have a Diploma or Bachelor's degree in Engineering (Mechanical, Automobile, or Agriculture) and 4-7 years of experience. Core skills required include: - Communication skills - Customer sensitivity - Consumer focus - Customer relationship management - Customer support - Manpower management - Dealer relationship management - Negotiation - Training and development - Revenue generation - SAP knowledge - Service planning - Service readiness assessment - Team building - Territory coverage optimization - Warranty management - Designing customer experience - Service orientation - Capability building - Service quality management If you possess the mentioned qualifications and skills, this role offers you the opportunity to excel in a challenging and rewarding environment.,
Posted 2 weeks ago
6.0 - 10.0 years
0 Lacs
pune, maharashtra, india
Remote
ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you'll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS. Strategy & Operations Senior Consultant The S&O Senior Consultant will support either a large client account team, practice area, or industry vertical (collectively referred to as spaces). In this role, you will be a critical member of the space. You will be a thought partner to the lead Principal(s), prioritize and drive key space initiatives, and create the structure and processes that enable the space to achieve its vision, strategy, and key milestones. S&O professionals are key connectors with broad visibility across the space, building collaborative relationships within the space and across ZS to enhance efficiency. This involves providing strategic and operational support across 8 dimensions: 1) Space Management & Operations, 2) Strategic Planning & Enablement, 3) Investment Budget Planning & Optimization, 4) ZS-Client Working Model Strategy and Management, 5) External Engagement & Thought Leadership, 6) People Development & Engagement, 7) Business Development/ Pipeline Strategy & Management, 8) Capability Building & Dissemination. As an S&O Senior Consultant you will have the unique opportunity to work at the intersection of strategy, leadership, and innovation, collaborating with senior executives and cross-functional teams to drive significant impact. You will help shape the future of the space you support, identifying and implementing solutions that streamline operations, foster growth, and maximize space success. This role offers exposure to a wide range of business functions and allows you to build and expand your expertise while contributing to the continued success of the organization. Through your work, you will foster a culture of collaboration, accountability, and continuous improvement, ensuring that each space operates at its highest potential while delivering measurable results to both clients and ZS. This role requires a high degree of emotional intelligence (EQ) to manage relationships and navigate complex team dynamics, along with a passion for continuous learning and improvement. What You Will Do Space Management & Operations Optimize space operations to minimize leadership's time spent on operational tasks Ensure leadership time on space operations is used to make decisions and drive influence Ensure timely and accurate responses to firm requests from ZS governing bodies and leadership Strategic Planning & Enablement Manage strategic planning process (annual and ongoing) Drive business performance by guiding space-level strategy (or intersecting spaces), and facilitate change enablement and pull-through of strategy Develop impact measurement and impact communication strategies Support the development and maintenance of key client relationships by leveraging client power maps to create and execute engagement plans Investment Budget Planning and Optimization Increase value/ROI of investment spend by working with leadership to make strategic investment decisions and develop effective allocation / release processes Optimize space management / flex spend to ensure appropriate balance of space management vs. commissioned investments Optimize business development / account management spend for Client Teams to enable insights-driven decision-making (e.g., maximizing ROI) and focused BD efforts Manage total annual spend to come in at or below budget (in partnership with Finance team) ZS-Client Working Model Strategy and Management Improve business performance by fostering relationships with relevant client procurement stakeholders Enhance ZS working model and compliance with client requirements through strong client partnerships Maintain compliance with client legal requirements (including initiation of agreements, data storage/management, etc.) (in partnership with Legal team) External Engagement and Thought Leadership Enhance ZS or space awareness, credibility, or reputation through supporting the creation or synthesis of thought leadership materials, preparing executive-level presentations and talks, etc. Bring external/industry perspectives into the space by coordinating and managing external advisor relationships Drive lead generation, conference strategy, and execution (in partnership with Marketing team) People Development and Engagement Drive space-level people strategy by keeping a pulse of team and providing ongoing insight to leadership Execute HealthCheck-related initiatives to improve space engagement (in partnership with HR teams) Improve skillsets of space members by identifying opportunities to develop coaching, mentorship, onboarding, or training programs Drive business impact and engagement through planning and running effective workshops, events, summits, client visits, etc. (virtual and in-person) Raise team performance by identifying performance themes and intervention approaches (in partnership with HR teams) Business Development/ Pipeline Strategy and Management Improve BD win rates by: managing account/practice-level BD strategy, supporting large RFP response efforts, creating/synthesizing capability/sales collateral to be used in BD pursuits, collecting feedback from won/lost opportunities, proactively tracking and managing the pipeline(in partnership with Learning team), etc. Ensure opportunities are tagged, tracked, and actioned on appropriately through proactive pipeline management Capability Building and Dissemination Develop new programs, processes, or ways of working for the space that can be leveraged across teams (including BD and delivery excellence processes to improve performance) Identify opportunities to drive organization-wide impact by scaling capabilities and offerings across the firm Collaborate with adjacent/intersecting spaces to achieve business objectives What You Will Bring BS required, MBA or other advanced degree preferred 6-10+ years in professional services firm, consulting or strategy/operations experience preferred Strong consultative skills and comfort with unstructured problems-solving Experience collaborating effectively with multiple stakeholders across multiple projects Familiarity with consulting environment Ability to quickly internalize a large volume of information, prioritize, and make timely decisions Strong business and financial acumen Effective oral and written communication skills that enable personal impact with senior-level decision makers Experience creating or administering organizational policy, measures, and metrics Strongunderstanding of systems and processes - both overall purpose and landscape, as well as how to navigate and affect change Masteryof productivity and collaboration tools, including MS Office (PowerPoint, Outlook, Excel, Teams) High motivation, good work ethic, maturity and personal initiative Perks & Benefits: ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member. We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections. Travel: Travel is a requirement at ZS for client facing ZSers business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures. Considering applying At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems-the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive. If you're eager to grow, contribute, and bring your unique self to our work, we encourage you to apply. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law. To complete your application: Candidates must possess or be able to obtain work authorization for their intended country of employment.An on-line application, including a full set of transcripts (official or unofficial), is required to be considered. NO AGENCY CALLS, PLEASE. Find Out More At:
Posted 2 weeks ago
14.0 - 20.0 years
0 Lacs
chennai, tamil nadu
On-site
As an Associate General Manager-L&D with 14-20 years of experience, you will play a crucial role in encouraging and developing the capabilities of individuals to transform them into top talent who can effectively meet the business needs of the organization. Your primary focus will be on building the capabilities of all white-collar employees by enhancing their Functional/Technical, Behavioral, and Leadership competencies. You will be responsible for designing and implementing long-term leadership development programs that align with the vision of Daimler India Commercial Vehicles. This includes delivering leadership development programs, maximizing talent within the leadership pool, and managing various digital learning platforms such as webinars, virtual programs, e-learning, and mobile learning. Collaboration will be a key aspect of your role as you work closely with Business Leaders, HRBPs, and consultants to develop learning solutions that address business challenges across different functions. Additionally, you will oversee the Daimler India Academy of Learning (DIAL) and ensure the effectiveness of learning initiatives at multiple levels. In terms of key responsibilities, you will be tasked with designing and implementing a comprehensive learning strategy through the DIAL, leading and managing the L&D team, and providing guidance to foster a culture of continuous improvement. You will also be responsible for managing the L&D budget, integrating innovative training technologies, and designing leadership development programs to nurture leadership skills within the organization. Overall, your role will focus on enhancing employee capabilities, driving capability-building initiatives, implementing long-term leadership development programs, promoting DIAL, managing digital learning landscapes, collaborating with stakeholders, and measuring the effectiveness of L&D initiatives to ensure impactful learning outcomes.,
Posted 2 weeks ago
7.0 - 12.0 years
0 Lacs
maharashtra
On-site
You are sought after by an MNC Manufacturing company based in Mumbai to join as an HR Professional at the global level. Your responsibilities will include strong HRBP operations, capability building, organizational effectiveness, and L&D. You should have a proven track record of implementing high-end HR projects and be considered a subject matter expert in high-end HR operations. To be considered for this role, you must have a Full-Time MBA from a Premier Institute. Additionally, prior experience working in an MNC Manufacturing environment is a must. The ideal candidate should have 7 to 12 years of relevant experience in the field.,
Posted 2 weeks ago
6.0 - 9.0 years
9 - 13 Lacs
hyderabad
Work from Office
The Sales Capability Development Manager is the owner of the complete sales capability building cycle and is responsible for leading and coaching sales activity across the region in line with the State & Region Strategies. Proactive identification and development needs for Salesforce. Create and articulate a capability roadmap for the sales organization, in line with the Organization& strategic priorities. Work with the Sales Head towards creation and execution of the Sales Capability Blueprint towards building a future-ready sales organization. Develop the insights and plans that will step up our sales capability, improving both Effectiveness and efficiency through the implementation of best practices, while ensuring consistency in the approach across categories. Identifying Functional Sales Capability competencies for the field force across levels (Branch Managers to Sales Representatives) & Channels (General Trade, Modern Trade, Parlors, HDC, E-Commerce). Requirements In depth understanding of Sales & Distribution ecosystem Market understanding & development Motivate team & build capability Basic budget management skills.
Posted 2 weeks ago
12.0 - 15.0 years
55 - 60 Lacs
mumbai
Work from Office
Were looking for a dynamic AVP Talent Management with strong expertise in talent development, employee engagement, and performance management. This role will report to the VP Talent and work closely with business leaders to build organizational capability. Qualification: Full-time MBA in HR from Tier 1 or Tier 2 institute (mandatory) Role Highlights: Lead strategic talent development and succession planning initiatives Drive employee engagement frameworks tailored for scale Manage PMS cycles, capability mapping, and HiPo programs Collaborate with senior leadership to shape long-term people strategy Leverage data to improve talent outcomes across the employee lifecycle Ideal Candidate: 1215 years of total HR experience, with minimum 5 years in Talent Management Strong exposure to engagement, PMS, capability building, and L&D Worked in insurance, BFSI, or large-scale service sectors (preferred) Excellent stakeholder management and business partnering skills MBA in HR from Tier 1/2 institute is a must (e.g., IIMs, XLRI, TISS, SIBM, SCMHRD, MDI, NMIMS, etc.)
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
indore, madhya pradesh
On-site
As a Financial Manager, you will be responsible for achieving the financial targets of the area by ensuring smooth operations for all lines of business including warranty and post-warranty services in AMC Sales, Service Delivery, Revamp Sales, Revamp Execution, NSP, Spares & value-added service products. Your role will also involve strategic planning to establish and implement growth initiatives in compliance with the regional business strategy, focusing on financial growth, people development, productivity, customer satisfaction, and service infrastructure. In terms of area operations management, you will control and coordinate branch service operations to optimize resources and enhance team productivity. You will prepare monthly sales forecasts, monitor revenue targets, review performance with team members, explore new business opportunities, and ensure timely completion of operational activities. Stakeholder management is a key aspect of the role, involving the development and maintenance of external channel infrastructure, managing relations with channel partners, and maintaining relationships with key customer accounts. Internally, you will collaborate with various departments such as EMPG, CAD, Procurement, Logistics, Commercial, Taxation, and EHS teams. Compliance management is another crucial responsibility, including implementing SOPs related to compliance, statutory obligations, defective returns, and safety. You will ensure high adherence to compliance and safety policies across all works and sites. Capability building is essential for you and your team, involving staying updated with the latest technology and product developments, identifying development needs, and coordinating skill-building training with central training teams. Key financial responsibilities include achieving revenue targets, monthly collection targets, healthy enquiry generation, and funnel management. Non-financial responsibilities include meeting maintenance and response time targets, customer satisfaction index, service delivery index, on-time project completion, warranty conversion, AMC retention ratio, EHS compliance, parts planning, and training for channel development. In summary, as a Financial Manager, you will play a critical role in driving financial performance, strategic growth, operations management, stakeholder relations, compliance, capability building, and achieving both financial and non-financial targets to ensure the overall success of the area.,
Posted 3 weeks ago
3.0 - 8.0 years
10 - 20 Lacs
bengaluru
Remote
Hiring for USA based big Multinational Company (MNC) The Learning and Development Manager is responsible for designing, implementing, and overseeing training and development programs that enhance employee skills, improve performance, and support organizational goals. This role plays a critical part in fostering a culture of continuous learning and professional development. Develop and execute a company-wide learning and development strategy aligned with business objectives. Conduct training needs assessments across departments to identify skills or knowledge gaps. Design and develop learning programs (e.g., workshops, e-learning, coaching, mentoring) that support professional growth. Oversee the delivery of training programs, internally and through third-party providers. Facilitate in-house training sessions as needed. Evaluate program effectiveness through feedback, assessments, and performance metrics. Design and implement leadership development and succession planning programs. Support career development initiatives for employees at all levels. Manage and optimize Learning Management System (LMS) platforms. Leverage digital tools and platforms to deliver blended and scalable learning solutions. Collaborate with department heads to align L&D initiatives with team goals. Act as a strategic partner to senior leadership on talent development issues. Manage the L&D budget, ensuring cost-effective training investments. Provide regular reports and insights on training ROI and participation metrics.
Posted 3 weeks ago
10.0 - 15.0 years
1 - 1 Lacs
ranchi
Work from Office
The roles of a CEO (Chief Executive Officer) in sales typically revolve around strategic leadership and high-level decision-making. Required Candidate profile All types of knowledge
Posted 3 weeks ago
15.0 - 23.0 years
35 - 55 Lacs
hyderabad
Work from Office
Job Summary: We are seeking a seasoned Learning Architect with 15+ years of experience to lead the design, development, and execution of enterprise-wide learning strategies. This role demands a visionary leader who can build and scale Technology and Domain Academies , drive end-to-end program management , and ensure measurable impact through training effectiveness and ROI analysis . Key Responsibilities: Strategic Imperative : This role is critical to DESs shift to build a future-ready, agile learning ecosystem aligned to the business vision, goals, and growth. Talent management will drive the design and scale our full stack technology and domain academies, embedding continuous learning and operational excellence across the organization. External Vendor Training : Manages the end-to-end lifecycle of external vendor trainingfrom Training Needs Identification (TNI) to ROI impact analysisto enhance workforce capabilities and deliver measurable business outcomes Knowledge Enablement : Drive democratization, capture, and reuse of knowledge while streamlining content and curriculum to accelerate innovation. Oversee LMS platforms including Udemy, Coursera, Percipio, and SAP SuccessFactors. Enterprise Alignment : This role will unify and accelerate enterprise-wide learning initiativesincluding Coursera, Udemy, and Percipio—under a cohesive, AI-enabled knowledge management strategy. Capability Acceleration : By leading the creation of full-stack academies aligned to evolving business needs, this role ensures DES remains competitive and talent-ready. Governance & Impact : The role will establish structured governance, ensure cross-functional alignment, and deliver measurable outcomes across all learning programs. Required Qualifications: 15+ years of progressive experience in Learning & Development, with at least 5 years in a strategic or architectural role. Proven track record of building and scaling academies or capability development frameworks. Strong program management skills with experience handling large-scale, cross-functional initiatives. Expertise in learning analytics, ROI measurement, and performance consulting. Familiarity with digital learning tools, platforms, and emerging L&D technologies. Excellent communication, stakeholder management, and leadership skills. Preferred Qualifications: Certifications in Instructional Design, Program Management and Learning Analytics) Experience in a global or matrixed organization. Exposure to Agile learning methodologies and change management practices.
Posted 3 weeks ago
2.0 - 3.0 years
3 - 7 Lacs
pune
Work from Office
Plan & deliver training & engagement initiatives | Assess needs, design solutions, & track outcomes | Collaborate with managers on career growth and skills | Organize e-learning, workshops, and team-building | Maintain training & engagement records.
Posted 3 weeks ago
8.0 - 13.0 years
30 - 40 Lacs
pune, mumbai (all areas)
Work from Office
Role & responsibilities - Field Immersion & Intelligence Gathering: - Travel extensively across regions and dealership locations to directly observe sales interactions, shadow consultants, and gather firsthand insights on customer pitches, responses, and selling challenges. - Identify what communication methods and sales pitches resonate with customers in different regions. - Stay informed about global and regional trends in EVs, customer preferences, and competitor strategies to ensure training remains relevant. - Consultant Assessment & Support: - Evaluate the quality, motivation, and selling skills of sales consultants and identify specific areas where they struggle. - Develop regionally adapted coaching interventions with a focus on both soft skills and technical aspects. - Content & Communication Feedback Loop: - Be the critical link between the marketing teams content/communication and actual sales outcomes in the field. - Continuously monitor and test the effectiveness of training content, digital creatives, sales enablement tools, and new marketing ideas with smaller groups on the ground. - Provide structured feedback to the marketing and training teams on what is working and what needs change. - Pilot New Ways: - Conceive, test, and refine new training interventions, formats, or enablement ideas with small, diverse cohorts across markets. - Use practical feedback and sales results to decide which ideas can be scaled. - Regional Adaptation : - Understand the nuances of different geographieslanguage, local buying behavior, cultural contextto ensure training delivery is relevant and easily grasped at the local level. - Adapt communication styles and content language as needed to fit local environments. - Capability & Outcome Ownership: - Track the progress and impact of every training/capability initiative by using sales data, consultant feedback, customer outcomes, and region-specific field metrics. - Take full ownership for improving field readiness and closing the gap between HQ expectations and what truly works on the ground. Preferred candidate profile Experience : 8+ years in sales capability, field force enablement, or consulting—preferably involving automotive, consumer durables, or high-touch retail. - Travel : Willingness and desire to spend majority time in the field (50%+ travel). - Mindset : Hands-on, ownership-driven, not a “content postman”—eager to challenge assumptions, adapt rapidly, and create lasting capability change. - Skills : - Outstanding interpersonal skills with deep empathy for frontline sales teams. - Strong analytical and diagnostic skills—ability to translate field observations into actionable improvements. - Demonstrated ability to pilot, iterate, and refine new capability ideas. - Experience working closely with marketing, content agencies preferred. - Competence in regional languages and understanding cultural context is a major plus. Interested candidates can directly reach us out at bharti@symbiosisindia.net
Posted 3 weeks ago
20.0 - 27.0 years
100 - 200 Lacs
ahmedabad
Work from Office
This is a senior leadership role responsible for leading all commercial and strategic activities across the Asia-Pacific region.
Posted 3 weeks ago
6.0 - 11.0 years
10 - 15 Lacs
bengaluru
Work from Office
Dear Aspirants! We are hiring for Manager Training for Global Business learning... Job Description summary : The Business Capability Trainer would develop, support, and drive strategic objectives of the Organizational Development & Performance Management on behalf of multiple business units and in alignment with enterprise goals. Develop, implement, and facilitate training programs (Behavioral and Leadership) for target audience. Drive leadership and talent development in Shared Services across organization through effective governance and resource management. Works effectively within a team-based environment and maintains good internal and external client relationships. Education: Any Graduate Experience: 6+ Years of Overall experience with 4+ Years experience in Behavioral / Leadership Training. Roles & Responsibilities: Proven success as an internal/external trainer in behavioral/ managerial training and development practitioner with experience in coaching, mentoring, and delivering talent development projects to fulfil business needs. Develop, implement, and facilitate training programs (Behavioral and Leadership) for target audience. Excellent facilitation, coaching (both in the virtual and F2F environment) and organizational development skills targeted towards employees across levels. Proven ability to analyse client needs and agree on client specifications for learning content/materials Knowledge of LMS, learning tools and virtual collaboration tools essential Ability to handle and deliver many and diverse projects and tasks including partnering with external entities (as required). Excellent listening, oral, and written communication skills. Independently interact with leaders across functions to design and deliver solution Understanding of training processes and practices for adult learners. Help improve and build the OD culture and vision in all processes within the Business and deploy strategic people development plans Design learning strategies to fill needs as identified through analysis and in partnership with Operations and the Process Leadership Team through training, coaching and OD projects. Drive leadership and talent development in Shared Services across organization through effective governance and resource management. Prepare, implement, track, and do gap analysis & CAPA of all training related metrics including budgets. Help team members to set SMART Goals/KPIs, provide weekly performance feedback, mentor & coach team members for enhanced performance, support them with needed developmental inputs. Identify skill and knowledge requirements for Processes through TNIs. Mandatory Skills : Excellent analytical skill and knowledge of related tools will be preferred. Team Management Abilities. Preferred Skills : Deep knowledge of Adult Learning principles, techniques to engage participants in the virtual and F2F environment, coaching and project management. Good understanding of business & its functionalities in general and service industry. In-depth Knowledge of Leadership Development & Behavioral Concepts. Deep Instructional design knowledge to design and develop content using Articulate and other content development tools. Knowledge of LMS, learning tools and virtual collaboration tools essential. We provide Two-way cab Candidate should be flexible with shifts Preferably immediate joiners only Interested candidates can share their updated profile to seema.madhavi@sagility.com Thanks and Regards, TA Team Sagility
Posted 3 weeks ago
3.0 - 8.0 years
6 - 10 Lacs
pune, mumbai (all areas)
Work from Office
Talent Management Associate Experience: 4+ years Location: Pune / Mumbai We are looking for a Talent Management Associate to partner with the Talent Development team in driving critical initiatives around learning enablement , leadership development programs & career frameworks . This role will provide strong programmatic and analytical support to ensure effective execution of talent strategies. Key Responsibilities Succession & Talent Reviews Support the preparation and execution of talent review and succession planning processes . Maintain and update critical role mapping frameworks and successor pipelines. Generate insights and dashboards on bench strength, readiness, and risks . Learning & Capability Development Implement and manage LMS programs , ensuring smooth rollout, adoption, and tracking. Coordinate with vendors and stakeholders for training design, scheduling, and reporting. Track and report learning outcomes and participation. Career Development & Mobility Support design and maintenance of career pathways and development frameworks . Track employee development actions from talent reviews (coaching, job rotations, projects). Analytics & Reporting Develop dashboards and reports for talent health, HiPo pipeline, and learning metrics . Provide data-driven insights to enable decision-making by HR and business leaders. Skills & Qualifications 46 years of experience in Talent Management, Learning & Development, or HRBP roles . Familiarity with succession planning, HiPo frameworks, and career development concepts . Strong knowledge of LMS systems and program implementation. Excellent data analysis, reporting, and stakeholder engagement skills. Masters degree in HR, Organizational Development, or related field.
Posted 3 weeks ago
5.0 - 8.0 years
12 - 16 Lacs
hyderabad
Work from Office
Role Purpose The purpose of this role is to develop minimum viable product (MVP) and comprehensive AI solutions that meet and exceed clients expectations and add value to business. Do Manage the product/ solution development using the desired AI techniques Lead development and implementation of custom solutions through thoughtful use of modern AI technology Review and evaluate the use cases and decide whether a product can be developed to add business value Create the overall product development strategy and integrating with the larger interfaces Create AI models and framework and implement them to cater to a business problem Draft the desired user Interface and create AI models as per business problem Analyze technology environment and client requirements to define product solutions using AI framework/ architecture Implement the necessary security features as per products requirements Review the used case and see the latest AI that can be used in products development Identify problem areas and perform root cause analysis and provide relevant solutions to the problem Tracks industry and application trends and relates these to planning current and future AI needs Create and delegate work plans to the programming team for product development Interact with Holmes advisory board for knowledge sharing and best practices Responsible for developing and maintaining client relationships with the key strategic partners and decision makers Drive discussions and provide consultation around product design as per customer needs Participate in client interactions and gather insights regarding product development Interact with vertical delivery and business teams and provide and correct responses to RFP/ client requirements Assist in products demonstration and receive feedback from the client Design presentations for seminars, meetings and enclave primarily focused over product Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: AI Cognitive. Experience: 5-8 Years.
Posted 3 weeks ago
5.0 - 9.0 years
5 - 10 Lacs
lucknow
Work from Office
1. POSITION VACANT: Theme Leader - Gender and Financial Literacy, Small Industries Development Bank of India (SIDBI), New Delhi/ Lucknow Corrigendum The last date for submission of applications stands extended up to February 14, 2025. All other terms and conditions for the recruitment of Theme Leader - Gender and Financial Literacy , as specified below, remain unchanged. Eligible candidates interested in the position can apply using the link https://sams.co.in/jobs/job-description/associate-manager-financial-inclusion/152 by or before February 14, 2025. 2. ORGANIZATION BACKGROUND: Small Industries Development Bank of India (SIDBI) set up on 2nd April 1990 under an Act of Indian Parliament, acts as the Principal Financial Institution for Promotion, Financing and Development of the Micro, Small and Medium Enterprise (MSME) sector as well as for coordination of functions of institutions engaged in similar activities. Aligned to the vision of SIDBI , its Programmes for Development and Impact (PDI) vertical focuses on promotion of MSMEs and creation of livelihood through integrated, innovative, and inclusive approaches and plays a proactive role in impacting the lives of people across various strata of society be it traditional domestic industry, small, bottom of the pyramid entrepreneurs, medium enterprises to high end knowledge based industries and export promotions. The focus of PDI is to spread entrepreneurship culture and enterprise promotion. Swavalamban Resource Facility (SRF) under PDI was set-up in the year 2020 as part of the Poorest States Inclusive Growth (PSIG) Programme Legacy Plan . SRF is a special cell established with support from FCDO, UK which works towards strengthening the microenterprise ecosystem in the country with special focus for bringing inclusion and innovation in promoting entrepreneurship for low-income pockets of India. The Bank believes that its people, process and technology are the key drivers for delivering customer service. The Bank firmly believes that its Human Resources are its most valuable asset. SIDBI is an equal opportunity employer and provide equal employment opportunities, without any discrimination on the grounds of age, color, disability, marital status, nationality, race, religion, sex etc. For more information about SIDBI , please visit https://www.sidbi.in/ 3. Job Description/ Responsibilities: SIDBI is looking for an outstanding development professional, to join the team as Theme Leader-Gender and Financial Literacy under Swavalamban Resource Facility, Programs for Development and Impact Vertical . S/he shall be responsible for the following: (1) Provide strategic oversight on Gender-related program design and delivery to ensure it meets Gender equality goals; (2) Take leadership and support decision-making for promoting gender equality; (3) Identify gender equality gaps in program plan, design & implementation and take appropriate steps to redress the gaps; (4) Support and capacitate SIDBI on integrating/incorporating gender equality goals in its initiatives/deliverables; (5) Represent SIDBI in various fora/events and prepare brief of the takeaways; (6) Provide advisory to foster gender parity through policies, operations and implementation; (7) Contract appropriate agency/individual, oversee design, assure quality and undertake mainstreaming initiative; (8) Manage and integration the programs on women empowerment and financial literacy; (9) Initiate discussions on Gender & Financial Inclusion and disseminate learning within and outside the Bank; (10) Lead and generate/initiate high-calibre proposals to produce exemplary programme models; (11) Build/maintain strong working relationships with all concerned stakeholders; (12) Manage individual projects, monitor their progress, facilitate compliances with processing & settlement of related bills of the concerned agencies; (13) Preparation of reports to showcase the impact of various SIDBI supported initiatives; (14) Any other work as assigned by SIDBI ; (15) SIDBI reserves the right to relocate the Officials/Consultants to any other place at its discretion. 4. Qualification, Experience and Competencies: (1) Applicants must have a Post Graduate Degree in Social Work/ Commerce/ Economics/ Business Management/ Rural Management and/or any other relevant areas from recognized university / institutions; (2) Any additional qualification/ PhD, in related field would be given preference; (3) At least 5 years of work experience with reputed development agencies/ NGOs/ consultancies/ Government Department/Bodies/ MFIs; (4) Excellent command over English and Hindi language; ability to write effectively for various audiences under pressure, with tight deadlines in a rapidly changing organizational environment with attention to detail; (5) Strong project management and organizational skills. Capacity to follow-up systematically and efficiently on a broad set of initiatives and decisions. Self-starter with a strong drive for results with the ability to work independently and diligently, while prioritizing and meeting deadlines; (6) Analytical skills in gender issues and ability to provide well-grounded, quality analytical inputs with pragmatism and a focus on results; (7) Ability to learn quickly, synthesize technical material and distil in a user-friendly manner for multiple audiences. Creativity, with the ability to visualize and distil data; (8) Ability to develop effective working relationships with counterparts both inside and outside the SIDBI, including from Governments, civil society organizations, academia and the private sector; (9) Ability to collaborate effectively with other team members, contribute productively to the teams work and output and demonstrate respect for different points of view; (10) Strong personal commitment to gender equality. 5. Compensation Offered: The compensation offered on a CTC basis shall be commensurate with industry standards. Higher compensation may be considered for highly competent and experienced candidates based on their suitability/ experience. 6. Place of posting: New Delhi/ Lucknow. However, the bank reserves the right to post the incumbent at other centres as the bank may decide from time to time. 7. Age limit: Applicants should not be more than 40 years as on December 31, 2024. 8. Type of Post: Contractual on Full time basis 9. Period of Contract: The terms of contract of Theme Leader - Gender and Financial Literacy would initially be for a period of 2 years. However, need-based renewal/extension of the contract may be considered by SIDBI subject to periodic review of performance. 10. Reservation: (1) Reservations/ Relaxations/ Concessions would be given to SC/ ST/ OBC/ EWS/ PwBD candidates, wherever applicable as per guidelines issued by the Government of India from time to time; (2) The eligible candidate should produce a certificate issued by a competent authority as per the Government of India Guidelines. Vacancy for Person with Disability (PwBD) is horizontal within the overall vacancies for the post; (3) Candidates belonging to the reserved category for whom no reservation has been mentioned, are free to apply for vacancies announced for unreserved category provided, they fulfil all the eligibility criteria applicable to unreserved category; (4) It is clarified that it may not be possible to employ candidates with disability in all offices/ departments of the Bank and they will have to work in the post/centers as decided by the bank in this regard. 11. Selection Process: (1) Selection shall be by way of shortlisting and personal Interview to be held physically or online on a suitable date (to be informed in due course) before the Selection Committee. SIDBI will undertake a preliminary screening of the applications for preparing, if necessary, a shortlist of eligible candidates to be called for interview. Thus, merely fulfilling the requirements laid down in the advertisement would not automatically entitle any candidate to be called for interview. The decision of SIDBI to call candidates for interview shall be final. No correspondence shall be entertained in this regard; (2) Merit List: Merit list for selection shall be prepared in descending order of scores awarded by the Selection Committee in interview only. In case more than one candidate obtains the cut-off marks (common marks at cut-off point), such candidates shall be ranked according to their age seniority in the descending order of merit; (3) Wait List: SIDBI reserves the right to generate wait lists of eligible candidates found suitable for appointment by the Selection Committee and to consider such wait listed candidate(s) for appointment in case the preferred candidate does not join and/or in the event of attrition. 12. General Information: (1) The candidate must be a citizen of India; (2) Candidates are advised that they should not furnish any particulars or information that is false, tampered/ fabricated and/ or suppress any material information while applying for the post; (3) In case it is detected at any stage that a candidate does not fulfil any of the eligibility criteria for the post applied for and/or that s/he has furnished incorrect information and/or has suppressed any material fact(s), and/or has resorted to Impersonating or procuring impersonation by any person; her/his candidature will stand cancelled forthwith. If any of these shortcomings is/are detected even after the appointment, her/his services will be liable to be terminated forthwith; (4) The applicant shall be liable for civil/ criminal consequences in case the information submitted in her/ his application are found to be false at a later stage; (5) Decisions of SIDBI in all matters regarding eligibility, shortlisting, conduct of interviews, selection, calling for joining etc., shall be final and binding on the applicants. Canvassing in any form shall lead to disqualification of candidature. 13. CONTACT INFORMATION: Team SAMS Strategic Alliance Management Services P Ltd. 1/1B, Choudhary Hetram House, Bharat Nagar New Friends Colony, New Delhi 110 025 Phone Nos.: 011- 4081 9900; 4165 3612 14. Application Process: Eligible candidates interested in the position can apply using the link https://sams.co.in/jobs/job-description/theme-leader-gender-and-financial-literacy/151 by or before February 14, 2025.
Posted 3 weeks ago
4.0 - 8.0 years
0 Lacs
karnataka
On-site
As Manager - Center Operations, your primary responsibility is to establish clarity, consistency, and operational excellence throughout the gym network by empowering the city and cluster teams. Your focus will be on driving visibility, accountability, and process adoption through the implementation of systems, toolkits, reporting mechanisms, and structured governance. This role does not involve sales activities but rather emphasizes process rigor, systemization, and providing support to the network. It is well-suited for individuals who possess a deep understanding of frontline fitness operations but are inclined towards building and facilitating operational delivery. Key Responsibilities: Operational Governance & Process Clarity: - Define and implement Standard Operating Procedures (SOPs) across all gym functions including front desk operations, Personal Training (PT), trials, hygiene protocols, etc. - Conduct regular audits (both physical and virtual) to ensure adherence to established processes. - Develop operational playbooks for field teams to streamline operations. Center & Cluster Visibility: - Establish and manage dashboards, scorecards, and exception trackers to offer insights into operational performance metrics such as attendance, trial conversions, PT utilization rates, hygiene audits, and escalations. - Collaborate with Tech/Product teams to enhance and deploy operational dashboards or tools. Rhythm of Business & Reviews: - Coordinate the operations calendar which includes reviews, audits, closures, and feedback loops. - Support city and cluster leads in executing effective governance rituals. - Monitor and ensure the implementation of agreed-upon actions, serving as the operations conscience of the organization. Field Support & Capability Building: - Assist in the onboarding process of new Cluster Managers and Center Managers. - Act as a resource for troubleshooting processes and handling operational escalations. - Encourage the sharing of best practices across the network. Projects & Enablers: - Lead time-bound improvement projects such as reducing Turnaround Time (TAT), revamping hygiene standards, and optimizing trial conversion funnels. - Collaborate with departments like HR, Tech, Facilities, and Customer Experience to address systemic gaps. Ideal Candidate Profile: - Possess more than 4 years of experience in business operations, central ops, or field enablement roles. - Background in fitness, retail, Food & Beverage (F&B), or hospitality chains is preferable. - Proficient in Google Sheets, Excel, dashboard creation, and reporting tools. - Strong analytical skills, structured approach, and ability to navigate through ambiguity. - Experience in managing governance processes involving multiple stakeholders. - Effective communicator who can influence outcomes through collaboration rather than authority.,
Posted 1 month ago
12.0 - 16.0 years
0 Lacs
ahmedabad, gujarat
On-site
You have an exciting opportunity to join Volcur Electrix Pvt. Ltd. as the Lead of the Project Management Office (PMO). In this role, you will be responsible for establishing, leading, and managing the PMO to ensure standardization, control, and execution excellence across all EPC, substation, and transmission line projects. Your primary objective will be to drive project governance, performance monitoring, and cross-functional coordination aligned with organizational objectives. Your key responsibilities will include strategic PMO leadership, where you will design and implement PMO frameworks, tools, and best practices in alignment with ISO, safety, and client requirements. You will define project KPIs, success metrics, and ensure adherence across the project portfolio, as well as establish governance structures for decision-making, escalation, and reporting. Additionally, you will oversee the project lifecycle from initiation through planning, execution, monitoring, and closure. It will be your responsibility to ensure detailed project schedules, resource allocations, and budgets are prepared and maintained, while also tracking project performance to ensure timely completion, cost control, and quality standards. Stakeholder management will be a crucial aspect of your role, as you interface with internal teams such as engineering, procurement, finance, and HR, as well as external clients and vendors. You will provide timely and accurate reporting to top management and key stakeholders, driving risk management, change management, and stakeholder communication plans. Furthermore, you will be tasked with ensuring compliance with statutory regulations, client specifications, and internal SOPs. Leading audits, reviews, and continuous improvement initiatives in line with Quality Management Systems (QMS) and ISO standards will also fall under your purview. As a leader, you will mentor and manage the PMO team, fostering a culture of performance, collaboration, and process excellence. Regular training and workshops on project management practices will be conducted to build team capabilities and drive success. To qualify for this role, you should hold a Bachelor's degree in Engineering (Electrical) and possess PMP/PRINCE2 certification, which is a plus. A minimum of 12 years of project management experience in EPC, infrastructure, or the power sector is required, along with proven expertise in leading multi-site, multi-disciplinary projects and sound knowledge of project management tools such as MS Project, Primavera, and ERP systems. This is a full-time, permanent position with benefits including cell phone reimbursement, health insurance, leave encashment, paid sick time, and Provident Fund. The work location is in person, providing you with the opportunity to make a significant impact within Volcur Electrix Pvt. Ltd.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
maharashtra
On-site
About Praxis Global Alliance Praxis Global Alliance is a next-generation management consulting firm that partners with clients to solve their most critical business challenges through a unique blend of domain expertise, AI-led research, and digital solutions. Our work spans across four key areas: GrowRevenue: We support organizations in unlocking growth through micro-market expansion, product-channel growth, brand transformation, and go-to-market strategies. GrowPerformance: Our focus is to help organizations become more productive, lean, and efficient. GrowValue: We specialize in supporting financial sponsors, strategic acquirers, and businesses in creating value. Our services include strategy for organic growth, pre-deal support, commercial due diligence, operational due diligence, and post-acquisition value creation for inorganic expansion. GrowSustainably: We enable organizations to grow sustainably by aligning their business objectives with sustainability goals. We offer comprehensive assessment frameworks and toolkits to support organizations in meeting their ESG objectives from start to finish. We differentiate ourselves through practitioner-led business advisory and consulting services, leveraging PraxDigital to deliver data engineering, analytics, AI, OpenData, and visualization solutions across practices. Our Digital and Data teams provide unique solutions in integrity due diligence, ESG assessments, impact assessments, and more. Our business growth is driven by Practices (industry verticals) where Partners build the business within their respective verticals. With a presence in 5 locations in India and UAE/Saudi Arabia, we have served clients in over 40 countries across various sectors. Our collaborative teams of approximately 100 consultants and data scientists work closely with CXOs, founders, and investors to create lasting impact and value. About the Role We are currently looking for a high-performing Manager to join our Financial Services (Insurance and investments) practice in Mumbai. As a Manager, you will be responsible for managing the analytical process and project delivery, supporting clients in solving critical business problems through deep domain knowledge and strategic insight. Your role involves running projects end-to-end, taking ownership of deliverables, and ensuring client satisfaction while providing leadership to the team. Managers at Praxis Global Alliance engage with Founders and CXOs, influencing senior-level thinking by providing answers, strategic insights, and analyses that drive important business decisions. In addition to developing client relationships and contributing to business development, you will shape problem-solving approaches tailored to the client context. Your role also involves fostering a culture of inspiration among colleagues, helping them grow and develop skills for personal advancement. Success within your team will also reflect positively on your own results and contribute to your path as a thought leader in the industry. Key Responsibilities - Lead consulting engagements in the financial services (Insurance and investments) sector independently, managing the project lifecycle from scoping to delivery - Frame complex client problems, develop compelling solutions, oversee execution, and ensure high-quality delivery - Support leadership in achieving positive client impact, project success, team development, and training - Maintain a strong focus on outcomes, adapt to dynamic environments, and lead high-performance teams - Build trusted client relationships, deliver impactful presentations to CXO-level stakeholders, and draw on data and research for high-quality deliverables - Contribute to proposal development and business development efforts within the consumer and internet practice - Collaborate with Praxis practitioner partners to integrate industry expertise and support talent acquisition and capability building within the firm What we are looking for - 5+ years of consulting experience, preferably at a reputed consulting firm, with a focus on growth strategy, sales, productivity improvement, digital transformation, and deals in the FS (Financial Services Insurance and investments) sector - Proven track record of owning and delivering complex projects with measurable impact - Strong analytical and problem-solving skills, effective communication, leadership, coaching, and team management capabilities - Entrepreneurial mindset, high energy, and ability to thrive in a fast-paced, agile environment - Thorough understanding of the consulting toolkit Qualifications - Undergraduate degree from a top-tier institution with a strong academic background - MBA from a top-tier institution preferred but not mandatory (e.g., IIM A/B/C/L/I, ISB, XLRI, or equivalent global B-school) - High energy, self-starter attitude, and a passion for consulting and client success Join us at Praxis Global Alliance and be part of a dynamic team that is revolutionizing the consulting landscape. Grow with us and make a lasting impact on businesses worldwide.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
madhya pradesh
On-site
You will be independently responsible for the operational management of the training Centre in your respective region. This includes conducting pre & post recruitment orientation programs for fresher, Loan Officers, Branch Managers, and Area Managers. You will also be in charge of organizing monthly induction and refresher programs on Product, Process, Policies, and behavioral training in the region. Your responsibilities will include identifying training needs, conducting training assessments, building capabilities, and focusing on the qualitative aspects of business, processes, compliance, audit, CRM, and Sales pitch. It will be essential to identify the target audience for effective training sessions. You will be required to provide process training on Loan Disbursement Process, Documentation, and delinquency. Additionally, conducting IT Systems & application training along with Different APIs will be part of your role. Collaborating with regional stakeholders and sharing learning journeys amongst the region will be crucial. You will need to measure learning effectiveness through periodic interventions and assessments. Classroom training through LMS, maintaining and capturing all training details in LMS, and reporting to HO and stakeholders will be essential. Publishing the monthly training dashboard and visiting branches for location-based training are also part of the duties. Recognizing and rewarding achievements will be your responsibility as well. A minimum of 3 years of experience as a Regional Trainer is required for this role. You must be well-versed in the MFI/Microfinance industry and have a good understanding of business models, processes, policies, and products within this sector. Key Skills: - Comprehensive understanding of the Microfinance Industry - Strong acumen in technology and automation Education: - Post Graduate/ Graduate in any discipline,
Posted 1 month ago
7.0 - 11.0 years
0 Lacs
haryana
On-site
You will be working as a Data & Process Excellence Manager in the Procurement department located in Gurgaon, under the Supply Chain Management (SCM) Functional Excellence team. Your primary responsibilities will include: - Designing and implementing concepts to support Business Units, Workstreams, or Functions within Procurement. - Driving process harmonization and innovation within the Procurement function. - Developing and deploying standardized methods, tools, and processes on a global scale. - Conducting data analyses using advanced techniques in Data Mining, Modeling, Machine Learning, and Visualization to support procurement decisions. - Designing and delivering dashboards and reports for data-driven decision-making. - Identifying future trends, tools, and piloting new concepts in Procurement. - Sharing internal and external information with stakeholders. - Conducting training sessions and collaborating with project teams for capability building and stakeholder engagement. Desirable Added Competency: You will have the potential to lead the Center of Excellence (CoE) and drive the strategic roadmap for procurement innovation and digital transformation. This includes defining best-in-class procurement standards and KPIs, leading capability-building and knowledge-sharing initiatives, and acting as a thought leader on procurement process and data excellence topics. Qualifications & Experience: To be successful in this role, you should have a Bachelor's or Master's degree in Business, Supply Chain, Engineering, Data Science, or a related field. You should also possess at least 7 years of relevant experience in Procurement, Data Analytics, or Process Management. Familiarity with tools like Power BI, Tableau, Alteryx, Python, or SAP Analytics Cloud is preferred. Additionally, you should have knowledge of procurement processes (S2C, P2P, R2R) and ERP systems, along with strong communication, stakeholder management, and leadership skills.,
Posted 1 month ago
8.0 - 12.0 years
0 Lacs
kolkata, west bengal
On-site
As a Channel Network Manager, your primary responsibility will be to establish a robust channel network for sales, service, and spares in the assigned zone. You will be tasked with ensuring that the network meets customer expectations in terms of reach, technical assistance, and operator training. Working closely with the Zonal/Area Team, you will oversee the implementation of sales and service delivery processes for new dealerships in the zone. Additionally, you will be responsible for implementing dealer operating standards and ensuring compliance with sales and service infrastructure requirements. Your role will also involve deploying centralized Dealer Management Systems (DMS) and other IT platforms to streamline operations. It will be crucial for you to coordinate with the Zonal team to provide process and systems training, as well as ensure the successful implementation of sales and service policies. Moreover, you will play a key role in supporting the Zonal team and channel partners in resolving dealer concerns to enhance dealer satisfaction. Identifying the competency needs of departmental heads within dealerships and guiding them in business planning and target achievement will be essential aspects of your job. You will also be involved in developing product and sales training modules for dealer teams and overseeing their effective rollout in collaboration with professional agencies. Furthermore, you will be responsible for monitoring dealership infrastructure development, strengthening the dealer appointment process, and ensuring smooth dealer operations in areas such as working capital management, financier tie-ups, and marketing support. Planning dealer communications, implementing performance audits, and rewarding programs will also fall within your purview. Your role will require you to deploy CRM initiatives effectively, including the implementation of CRM systems at dealerships to manage complaints and feedback efficiently. Creating CRM schemes tailored to different customer segments will be crucial for enhancing customer satisfaction. To qualify for this position, you should hold an MBA, Bachelors of Technology, or Bachelor of Engineering degree, along with a minimum of 8-12 years of relevant experience in the domain. Your expertise in change management, channel strategy, consumer focus, manpower management, dealer relationship management, statutory compliance, financial management, market acumen, sales support, territory coverage optimization, and capability building will be instrumental in driving success in this role. If you are ready to take on this challenging yet rewarding role, apply now and be part of a dynamic team dedicated to achieving excellence in channel network management.,
Posted 1 month ago
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