Customer Relationship Executive (CRE) Royal Enfield

0.0 - 3.0 years

0 Lacs

kerala

On-site

As a Customer Relationship Executive (CRE) at Royal Enfield Dealership in Kayamkulam, your role involves ensuring high levels of customer satisfaction by effectively managing customer feedback, complaints, and lost cases. Your responsibilities will include: - Collecting customer feedback and collaborating with CRM/Sales Manager to plan corrective actions. - Serving as the primary contact for customer complaints, noting down all concerns in detail, ensuring resolution, tracking complaints, and obtaining feedback after closure. - Analyzing lost cases by contacting customers with open enquiries from the past 3 months, understanding reasons for closure, and developing action plans with the Sales...

Posted 18 hours ago

AI Match Score

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.