Customer support Executive - International Voice Process - Chennai Golden Opportunities

1.0 - 6.0 years

1 - 4 Lacs

chennai

Work from Office

Key Responsibilities: Handle inbound and outbound calls with international clients (Canada process). Address customer inquiries, complaints, and service requests professionally. Provide accurate information about products, services, and policies. Identify customer needs and offer effective solutions. Escalate unresolved issues to the appropriate departments when necessary. Maintain a calm, empathetic, and professional tone during interactions. Meet/exceed KPIs such as call handling time, first-call resolution, and CSAT. Participate in training and feedback sessions for continuous improvement. Ensure service quality and professionalism at all times. Required Skills & Qualifications: Education...

Posted 2 weeks ago

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USA and Canada Outbound Lead Generation Sharda Consultancy Services

1.0 - 5.0 years

0 - 0 Lacs

delhi

On-site

Required: Lead generation / US / Canada outbound call Experience : Min 1 Years Salary : 20k - 40k Plus Unlimited Incentives 5 Days Working Shift Time - 8Pm to 6AM No Cab Location : Janakpur, Delhi Sharda Consultancy Services Hr Alka Contact Me 7991129288

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