Business UAT Lead -Campaign Testing Alumni Career Site

2.0 - 8.0 years

0 Lacs

maharashtra

On-site

Are you prepared to advance your career in the dynamic realm of Card Marketing Join our team to utilize your leadership abilities and spearhead innovation in campaign validation, contributing to significant projects and professional development. As a Business UAT Lead within Card Services, your primary responsibility will be to oversee a team of Card Marketing Campaign Validation Analysts. Your duties will include analyzing various credit card marketing campaign assets (online or offline), such as direct mail, online ads, emails, and microsites, to ensure the quality of individual assets and overall campaign quality before they are delivered to Chase Card customers. You will collaborate with teams such as Card Marketing, Marketing Channel Execution, and Card Legal, Compliance, and Controls to provide accurate, compliant, and functional marketing materials to customers and prospects. It will be your task to establish streamlined processes for marketers, enhance resource efficiency, uphold customer commitments, and adhere to regulatory standards. Your leadership will be instrumental in promoting excellence in campaign quality and execution efficiency. In this role, you will: - Manage a team of Card Marketing Campaign Validation Analysts. - Collaborate with various teams including Card Marketing, Marketing Channel Execution, and Card Legal, Compliance, and Controls. - Deliver accurate, compliant, and functional marketing materials to customers and prospects. - Ensure streamlined processes for marketers, optimizing resource efficiency. - Uphold customer commitments and maintain regulatory compliance. - Drive excellence by maintaining the highest standards of quality and execution efficiency. - Cultivate a culture of quality-as-a-service by preventing errors and continuously improving validation processes. - Develop expertise within the team in analyzing marketing creatives and legal disclosure language. - Enhance end-to-end processes, creating efficiencies and standards for the team and partners. - Demonstrate customer-centricity by understanding and enhancing the customer experience. Required Qualifications, Capabilities, and Skills: - 8+ years of experience in driving campaign quality, including content, functionality, and fulfillment testing, campaign management, marketing, advertising, media, and agency work. - 2+ years of leadership experience with strong collaboration, project management, and communication skills across multiple stakeholders. - Experience in managing various campaign stages, from requirement collection to completion. - Ability to operate in a process-oriented, fast-paced environment while adhering to risk/control, procedure, and process expectations. - End-to-end ownership and management of marketing delivery workflow using various tools. - Enthusiasm and willingness to learn are essential. - Bachelor's or Master's Degree in marketing required. Preferred Qualifications, Capabilities, and Skills: - Manage end-to-end delivery of accurate, compliant, and functional marketing assets while adhering to organizational guidelines. - Drive excellence through the highest standards of quality and execution efficiency. - Develop talent with subject matter expertise in analyzing marketing creatives and legal disclosure language. - Improve and strengthen end-to-end processes, creating efficiencies and standards for the team and partners. - Results-oriented with strong attention to detail and problem-solving skills. - Preferably from Financial Services.,

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