3.0 - 6.0 years

3 - 6 Lacs

Bengaluru, Karnataka, India

On-site

Key Responsibilities Minimum 2+ years of experience working with Genesys dialer systems Perform daily data uploads, downloads, imports, and campaign configurations Create and update dialing campaigns, filters, list strategies, and reporting templates Optimize dialer performance and ensure overall dialer efficiency Conduct real-time monitoring of dialer queues, agent availability, and skill sets Manage day-to-day dialer operations including agent setup, reporting, and issue tracking Collaborate with Operations and WFM teams to align dialer strategy with business goals Escalate and track resolution of dialer-related technical issues with appropriate teams or vendors Set up and manage predictiv...

Posted 2 months ago

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Ad Operations Manager Xpheno

3.0 - 8.0 years

6 - 16 Lacs

Pune

Hybrid

Roles & Responsibilities : Help set up and manage online ad campaigns for teams in the USA, UK, and Canada. Enter and update data in a system called Prisma. Make sure ads are running properly and fix any issues. Coordinate with teams to get the right creative materials (images, videos, links, etc.). Track how the ads are doing (clicks, views, conversions) and make reports. Solve billing or campaign issues quickly. Work with tools like Excel, PowerPoint, CM360, GAM, and others. Join team projects and help improve processes

Posted 2 months ago

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Campaign Specialist-SFMC IBM

2.0 - 4.0 years

2 - 4 Lacs

Pune, Maharashtra, India

On-site

A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat. Curiosity and a constant quest for...

Posted 3 months ago

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