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Service Manager Greaves Cotton

12.0 - 20.0 years

5 - 12 Lacs

Ahmedabad, Vadodara

Work from Office

Service Dealer management for the daily complaint progress and closure with in SLA, and maintain MTTR Technical assistance to filed team in case of critical complaints, Customer handling Training to filed team at state level or on site training, and training to Key customers Failure analysis of warranty, Zero hrs. failures and other critical complaints and input to Quality team AMC/CAMC Service execution through dealers in time, and monthly invoicing to customer, provisioning for expenses, Payment collection from customer for direct service/Supplies. Offer preparation for new AMCs/Services/Supplies, and converting them into business Spares business through dealer by increasing the consumptio...

Posted 5 months ago

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