Responsibilities: Maintain professionalism, adhere to school policies & curriculum guidelines Collaborate with colleagues, attend meetings & training sessions Plan lessons, assess student progress, provide feedback
" Job Title: ATM Department / Business Unit: K12 - Education Location: Mumbai Reports to (job title): AM We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation, and a proud part of the University of Cambridge. We are focused on meeting the needs of our learners, authors, and customers by bringing research, teaching, learning and assessment together. Job Purpose As Assistant Territory Manager, individual will establish and nurture strong connections with significant clients namely schools & distributors, to generate the revenue for the vertical. Plan & implement events, activities to reach yearly target. -Revenue generation and cost of sales for the education vertical in India - Creation and Tracking of Sales and Collections: Budget & Achievement (variance if any to be tracked) - Execution of Sales Plan in alignment with the CUP&A India (Including promotions and reach agenda) Dimensions Financial: To achieve 15 million/ 1.5Cr INR with team for all the domestic/overall GM 1 of 70% Staff: NA Other: 10 - Channel partners, 150 education bodies and educational institutions Principal Accountabilities Responsible for new account acquisitions and farming long term customers by comprehending their requirements in the area assigned. Timely promotion of CUP&A Products & Services across the target segment. Develop trust relationships with portfolio of major clients to ensure they do not turn to competition Establish relationship with the distributors to channelise orders from schools. Expand the relationships with existing customers by continuously proposing solutions that meet their objectives Serve as the link of communication between customers and internal departments to facilitate client need fulfilment. Ensure customer success through post-sales support, managing concerns and issues faced by customers. Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics. To interpret data and sales figures to develop business and marketing strategy. Have in-depth product knowledge across K 12 and Cross sales products. Driving business through sales/business analytic, effectively leveraging the CRM data. Propose Cambridge suite of products to the target customers, evaluate the best fits and pitch relevant product offerings. Assisting regional teams with product presentations & ideate regional strategies for each product category from implementation to delivery. GTM Strategy for current products and Internal stakeholder management. Identifying new post covid19 trends, and suggest products based on the same lines . Knowledge & Experience Must have a minimum of 4 years of experience in Education Publishing or Digital products business on the sales side . Experience in sales and providing solutions based on customer needs. Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels. Natural relationship builder with integrity, reliability, and maturity. Capability to manage and influence senior stakeholders. Excellent listening, problem solving, negotiation, and presentation skills. Excellent time and project management skills. Expert at Microsoft Office Suite, Google Apps, Salesforce and help desk support software. Demonstrated consultative selling skills and focus on Account profitability. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where its safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, and sexual identity), cultural, or social class/background. We believe that diversity of thought, background, and approach create better outcomes. More importantly, fostering an inclusive culture is the right thing to do, and its part of how we achieve our purpose: to contribute to society through the pursuit of education, learning and research at the highest international levels of excellence. Ensuring that anyone, no matter who they are, feels they belong here is an essential part of who we are and the contribution we make to society, and to our planet. To enable an environment which our people can thrive in, our customers benefit from, and where work complements life, we empower everyone to manage their time and capacity, and to prioritise their wellbeing. Thats why from day one everyone at Cambridge University Press & Assessment can discuss flexible working options to find the best solution for them and their role. ***** ","
" Key Account Manager Higher Education and Skills (HE) - English Region: West India Department: Higher Education and Skills (HE) English Reports to: Lead Key Account Management, South Asia Location: Mumbai Contract Type: Permanent Purpose of the Role To manage and grow strategic relationships with high-value Higher Education and Skills (HE) networks across India and South Asia, driving adoption of English language Learning and Assessment products and services, enhancing customer satisfaction, and contributing to revenue and impact targets for the Higher Education and Skills (HE) English portfolio. Key Responsibilities Key Account Management Manage a portfolio of high-value customers and HE groups, acting as the primary relationship manager. Develop and execute Account Plans to retain and grow business from key accounts. Build long-term, trust-based relationships with Higher Education and Skills (HE) decision-makers and influencers. Fulfil the account management tasks for accounts identified as Platinum, Gold, Silver and Bronze and monitor progress. Customer Engagement & Delivery Ensure effective onboarding of new partner Higher Education and Skills (HE) and smooth delivery of English exams and learning services. Coordinate with Exams Operation, Propositions, and Customer Services teams to resolve operational issues. Lead regular check-ins, review meetings, and feedback loops with Higher Education and Skills (HE). Sales & Business Development Identify opportunities for upselling and cross-selling within managed accounts. Meet/exceed KPIs on revenue, customer retention, and satisfaction. Work with the Lead and regional colleagues to engage large Higher Education and Skills (HE) chains with multi-city presence. Reporting & Data Management Maintain accurate account records and pipeline updates using CRM tools. Monitor account performance and provide regular updates to the Lead and other stakeholders. Use customer insights to inform product and service development discussions. Collaboration Coordinate with Marketing to tailor campaigns for account-specific needs. Work closely with colleagues across South Asia, including those in Nepal, Maldives, Sri Lanka, and Bangladesh, to align on best practices and Higher Education and Skills (HE) engagement strategies. Participate in regional forums and team learning initiatives. Work closely with Academic team of CUP for portfolio account management. Qualifications & Experience Essential: Bachelors degree in Business, Education, or related field. 5+ years of experience in account management, business development, or B2B client relationship roles. Experience in the education or services sector, especially working with Higher Education and Skills (HE) or institutional clients. Strong communication and presentation skills, both verbal and written. Ability to manage multiple stakeholders and projects in a dynamic environment. C1 Level of English in CEFR Desirable: Familiarity with the English language education ecosystem in India. Understanding of international Higher Education and Skills (HE) curricula (e.g., Cambridge, IB, etc.). Experience with CRM tools (e.g., Salesforce, Dynamics). Exposure to working with multi-location or pan-India accounts. Skills & Competencies Relationship Management Customer-Centric Approach Strategic Sales Thinking Strong Organizational & Time Management Skills Problem Solving & Resilience Proficiency in Digital Tools & CRM Collaboration & Teamwork Travel Requirements Frequent travel within India to meet and support key Higher Education and Skills (HE) accounts (as per business needs and travel policy). ","
" Job Title: Regional Manager Acquisition South India (Schools English) Region: South Asia Department: Schools English Reports to: Head Schools English, South Asia Location: Bengaluru Contract Type: [Insert Full-time, Permanent/Fixed-term] Role Type: Individual Contributor Purpose of the Role To lead new business development efforts for the Schools English portfolio in South Asia, with a focus on identifying, acquiring, and establishing Authorised Centres, Cambridge English Education Partners and Preparation Centres in partnership with new schools and school groups. This role will play a key part in expanding market presence and accelerating growth in priority geographies. Key Responsibilities New Business Development Identify and prioritise high-potential schools, school groups, and educational networks for business development opportunities. Develop and execute tailored outreach strategies to engage prospective partners and promote Schools English products and services. Deliver compelling presentations and proposals that align with customer needs and strategic objectives. Deliver on KPIs for new Authorised Centres, CEEPs and Preparation centres and manage the first delivery cycle before handing it to Key Accounts team. Deliver on the GTM strategy for ILA and A&A solutions. Pipeline Generation & Conversion Build and maintain a strong and well-qualified sales pipeline through direct outreach, referrals, events, and marketing campaigns. Lead the end-to-end conversion process from lead qualification to agreement finalisation ensuring a smooth handover to account management teams post-completion of the first cycle. Collaborate with internal teams to ensure timely and high-quality responses to queries, and school requirements. Market Engagement Act as the primary representative of Schools English for new business conversations with school leaders, education boards, and other influencers. Attend and speak at education forums, exhibitions, and networking events to raise awareness and visibility of Schools English offerings. Stakeholder Collaboration Work closely with Marketing to co-develop lead generation campaigns and targeted promotional material. Liaise with Exams, Academic, and Operations teams to align on product delivery, timelines, and support structures for new schools. Partner with other regional teams to coordinate outreach and share market intelligence. Work closely with the K12 and CIE teams on ILA and A&A lead conversions and GTM Data, Reporting & Insights Maintain accurate and up-to-date records of outreach, pipeline, and conversion data in the CRM system. Provide regular updates and performance reports to the Head of Schools English, including market insights and recommendations. Use data analytics to evaluate the effectiveness of outreach efforts and inform future strategy. Qualifications & Experience Essential: Bachelors degree in Business, Education, Marketing, or a related field. Minimum 7 years of experience in business development or sales, preferably in the education or B2B services sector. Demonstrated success in acquiring new clients or partners, especially in complex or high-value contexts. Strong understanding of the school education ecosystem in India, and ideally across South Asia. Excellent communication, presentation, and negotiation skills. Desirable: Experience working with schools offering international curricula (e.g., Cambridge, IB). Knowledge of the English language learning and exams landscape. Familiarity with the Maldives, Nepal, Sri Lanka, and Bangladesh education markets. Proficiency in CRM tools like Salesforce or Dynamics. MBA or advanced degree is a plus. Skills & Competencies Strategic Sales & Prospecting Relationship Building & Influence Customer Engagement & Insight Proposal Development & Pitching Self-Management & Initiative Strong Presentation & Communication Collaboration & Cross-functional Alignment Commercial & Market Awareness Travel Requirements Regular travel across India and priority markets ","
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