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2 Job openings at CallTawk Solutions
Telesales Executive

Greater Kolkata Area

0 years

None Not disclosed

Remote

Full Time

Company Description Founded in 2019 and headquartered in Delaware, Calltawk is a trusted partner for smarter outsourcing solutions with global expertise. With offices in the USA, Canada, UK, UAE, and India, we specialize in Virtual Assistants, Call Handling, and BPO & KPO Solutions. Our cloud-based services allow clients to manage their data, scripts, and tasks independently from anywhere. Our mission is to make outsourcing simple, efficient, and accessible, helping businesses boost productivity, enhance customer experiences, and achieve their goals. Role Description This is a full-time remote role for a Telesales Executive. The Telesales Executive will be responsible for generating leads, handling customer calls, providing customer service, and supporting sales initiatives. The role involves engaging with potential clients, understanding their needs, and offering suitable solutions. The Telesales Executive will also be tasked with maintaining records of customer interactions and following up on leads to close sales. Qualifications Strong Communication and Customer Service skills Experience in Customer Support and Sales Proficiency in Lead Generation Ability to work independently and remotely Excellent problem-solving and organizational skills Previous experience in telesales or a related role is a plus Bachelor's degree in Business, Marketing, or related field

Telesales Executive

Greater Kolkata Area

2 years

None Not disclosed

On-site

Full Time

Job Title: Telesales Executive Company: Calltawk Solutions LLC-FZ Location: Salt Lake Sector 5, Kolkata, West Bengal Salary: ₹15,000 – ₹25,000 per month (Based on experience) Job Type: Full-time Job Description: Calltawk Solutions LLC-FZ is hiring experienced Telesales Executive for our Kolkata office. We are looking for energetic and skilled professionals with a proven background in handling international clients through voice support. Key Responsibilities: Handle inbound and outbound calls for international clients professionally. Resolve customer queries and provide accurate information promptly. Maintain high levels of customer satisfaction through effective communication and problem-solving. Document call details and customer interactions in the CRM system. Meet individual and team targets related to call quality, resolution time, and client satisfaction. Candidate Requirements: Minimum 1–2 years of experience in an international voice process role. Strong command over English (spoken and written) is mandatory. Prior experience in international customer handling is required. Ability to handle pressure and meet performance metrics. Good interpersonal skills and a customer-focused attitude. Must be based in Kolkata or willing to work from our Salt Lake Sector 5 office. What We Offer: Competitive salary ranging from ₹15,000 to ₹25,000 (based on experience). Opportunity to work with global clients in a professional environment. Performance-based incentives and career advancement. Supportive team and training programs to enhance skills.

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