Job Title: We are seeking a proactive and empathetic Customer Relationship Executive (HR) to act as the primary point of contact for all HR-related inquiries and concerns within a designated zone. This role involves managing employee relations, addressing grievances, handling emergency situations, and ensuring effective communication between employees and management. The ideal candidate will possess strong interpersonal skills, a deep understanding of HR policies, and the ability to navigate complex situations with discretion and professionalism. Key Responsibilities: Employee Relations & Engagement: Serve as the first point of contact for employees regarding HR-related queries and concerns. Foster positive relationships between employees and management to promote a collaborative work environment. Conduct regular check-ins with employees to gauge satisfaction and address potential issues proactively. Grievance Handling & Conflict Resolution: Receive and document employee grievances, ensuring confidentiality and impartiality. Investigate complaints thoroughly and in a timely manner, collaborating with relevant departments as needed. Mediate conflicts between employees and management, facilitating constructive discussions to reach amicable resolutions. Emergency Response & Escalation Management: Develop and implement protocols for handling emergency situations affecting employees. Coordinate with emergency services and internal departments during critical incidents. Ensure timely communication with affected employees and their families, providing support as necessary. Act as an escalation point for complex or high-priority HR issues, providing expert advice and solutions. Reporting & Documentation: Maintain accurate records of all employee interactions, grievances, and resolutions. Prepare regular reports on HR metrics, including grievance trends and emergency incidents. Present findings and recommendations to senior management for continuous improvement. Qualifications: Bachelors degree in Human Resources, Business Administration, or related field. Proven experience in HR or customer relationship management roles. Strong understanding of labor laws and HR best practices. Excellent communication, interpersonal, and conflict resolution skills. Ability to handle sensitive situations with discretion and professionalism. Proficiency in HR software and Microsoft Office Suite.bp global+1Manatal+1 Desirable Skills: Experience in crisis management and emergency response. Familiarity with grievance management systems. Multilingual abilities to communicate with a diverse workforce. Working Conditions: Full-time position with occasional after-hours availability for emergency situations. Office-based with potential for remote work depending on company policy.

Job Title : Customer Service Associate Location : Mumbai Job Type : Full-time Department : Customer Support About the Role: We are looking for a highly motivated and customer-oriented individual to join our team as a Customer Service Representative (Blended Support). In this role, you will handle a combination of calls, emails, and live chat interactions to assist customers with inquiries, concerns, and product or service-related issues. You will play a key role in ensuring a seamless and positive experience across all communication channels. Key Responsibilities: •Manage incoming customer queries across phone, email, and chat platforms. •Deliver prompt, courteous, and accurate responses to customer inquiries. •Resolve product or service issues by clarifying the customers concern, determining the cause, and selecting the best solution. •Maintain detailed and accurate records of customer interactions and transactions using CRM tools. •Coordinate with internal teams to ensure customer issues are resolved effectively. •Meet performance metrics such as response time, resolution rate, and customer satisfaction scores. Qualifications: •High school diploma or equivalent; bachelors degree preferred. •Minimum [6 months 1 year] of experience in a blended customer service role (calls, emails, and chats). •Excellent verbal and written communication skills. •Ability to multitask and switch between communication channels efficiently. •Strong problem-solving skills and a customer-centric mindset.

Desired Candidate Profile 18 months of experience is Mandatory(international voice process) Graduates only Shift:Day shift Language:ENGLISH,Hindi work location: whitefield Bangalore Call Hr pooja@9886112703 call hr Nihala@7795311104 call mayur@9343402211 call hr muthamma@9886112583

Greetings from Ignites Human Capital Services Freshers Experienced Freshers 35k Experienced:50k indu@7848820046 kavya@7849020010 ruth@9590520040

Provide information to job seekers on WhatsApp. Pass lead to recruitment team for qualified leads - in a professional and timely manner. Work From Home Required Candidate profile Immediate Joiner Work From Home Candidate should be from Hyderabad, New Delhi, Mumbai, Pune, Bangalore,

Urgently required for the post of Telephone Operator Experience : 3+ years Salary Package : as per company norms Notice Period: Immediate joiner Location: Mumbai Key Responsibilities: Answer incoming calls and direct them to the appropriate department or personnel. Take accurate messages and relay them promptly to the intended recipients. Assist callers with general inquiries, providing information about services or procedures as needed. Maintain the phone system by ensuring it operates smoothly and troubleshooting any issues. Monitor and manage call volumes to minimize wait times and ensure a positive experience for callers. Maintain a polite, professional, and positive demeanor while interacting with customers or colleagues. Maintain an up-to-date directory of contact numbers for departments, key personnel, and services. Perform other administrative tasks as required (e.g., filing, data entry, scheduling). Ensure confidentiality of all conversations and sensitive information shared over the phone. Provide support to other departments when necessary and assist with customer service requests. Interested candidates, please provide me with your updated CV on hr.mumho@gmail.com or WhatsApp on 7796655148

Hiring for TOP international VOICE process CAPTIVE BPO - Work from office 24*7 shift TWO offs Any fresher or experience Apply Excellent communication only Package up-to 50 + INCENTIVES + Allowances + Quarterly Bonus of 30K 9049078453 / 9226639337 Required Candidate profile Rs. 150 per night shift allowance 4K travel allowance Work from office ONLY at Viman Nagar

International process- VOICE/ CHAT !! # Handle customer complaints, queries. # Provide appropriate solutions and alternatives. CAB facilities with 5 days working Call/WhatsApp HR Priyanka @ 7037375529 . Required Candidate profile Excellent English Communication Location- Mohali/ Chandigarh UG/Grad/PG Fresher/Exp. Rotational Shifts WORK FROM OFFICE Immediate joiners Candidate should be comfortable for face to face interview. Perks and benefits 5 Day working Cabs Unlimited Incentives Epf

Customer Service Executive 1. Telesales Executive International BPO 6 Month Sales Exp. Mandatory Salary 24k CTC 2. Customer Service Voice Fresher & Experienced both Salary 18k for Fresher 20k For Exp. Both are Day Shift Required Candidate profile Good Communication Skills Ok with the Location - Srijan Tech Park , Bidhannagar Kolkata Call HR Roobi - 9761940802

Customer Service Executive 1. Telesales Executive International BPO 6 Month Sales Exp. Mandatory Salary 24k CTC 2. Customer Service Voice Fresher & Experienced both Salary 18k for Fresher 20k For Exp. Both are Day Shift Required Candidate profile Good Communication Skills Ok with the Location - Srijan Tech Park , Bidhannagar Kolkata Call HR Roobi - 9761940802

Desired Candidate Profile 18 months of experience is Mandatory(international voice process) Graduates only Shift:UK,US shift Language:ENGLISH, work location: whitefield Bangalore call hr pooja@9886112704 call hr Anusha@7815982900 call hr monica@7848820049

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English language (written & spoken). Ability to work rotational shifts including night shifts (UK shift). Strong problem-solving skills with ability to handle multiple tasks simultaneously. Basic computer knowledge with proficiency in Microsoft Office applications. Greetings From Ignites Human Capital Services Freshers Experienced Freshers 25k Experienced 35k to 50k Two way transport call hr@7795311459 call pooja@9886112704

Desired Candidate Profile 1year of experience is Mandatory(international voice process) Graduates only Shift:UK,US shift Language:ENGLISH, work location: whitefield Bangalore call hr pooja@9886112704 call hr Anusha@7815982900 call hr monica@7848820049 call hr suman@7848820047 call hr navya@7848820042

We are hiring Collection Tele caller Qualification - Graduate must.(12th pass with tele calling experience and have experienced documents can apply). Basic knowledge of computer. Candidate should be smart and presentable. Language - Bengali & Hindi must(Speaking).English (Average). Candidate should be smart and presentable. Salary - NTH -10200+PF+ESIC+Others incentives. Timing - 10:00a.m-7:00p.m (Monday - Sunday) Week off - One day (In between Monday - Thursday) Male & female both can apply. Job roll - Follow up with customer to pay the EMI. Reminder call for pending EMI. Job location - Dalhousie (RN Mukherjee Road) Payroll - HDB Finance Ltd. For more details call Hr Sarmistha @7980952184

Role & responsibilities We are Looking for the candidate who is willing to work for Service Desk engineer role with the exp of 3 to 6 Months exp in any domain. Location: Chennai/Bangalore/Kolkata/Coimbatore Exp: 3 PM to 6 M Mode of Interview: Virtual

No Sales No sales Target Qualification - Graduate must. (12th pass with experience , back in graduation not eligible) Basic knowledge of computer. Candidate should be smart and presentable. Language - Bengali & Hindi must(Speaking). Candidate should be smart and presentable. Salary - NTH -10200+PF+ESIC+Others incentives. Timing - 10:00a.m-7:00p.m (Monday - Sunday) Week off - One day (In between Monday - Thursday) Male & female both can apply. Job roll - Follow up with customer to pay the EMI. Reminder call for pending EMI. Help the customer how to pay online transaction. Collection over the phone. Job location - Dalhousie & Kalindi Payroll - HDB Finance Ltd. It is inhouse job(Work from office). Interview date - 7.04.2025 (Monday) Interview location - Chandni Chowk For more details call Hr Sarmistha (7980952184)

Desired Candidate Profile 1 year of experience is Mandatory(international voice process) Graduates only Shift:Day shift Language:ENGLISH, work location: whitefield Bangalore call hr pooja@9886112704 call hr Anusha@7815982900 call hr monica@7848820049 call hr suman@7848820047 call hr navya@7848820042

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English language (written & spoken). Ability to work rotational shifts including night shifts (UK shift). Strong problem-solving skills with ability to handle multiple tasks simultaneously. Basic computer knowledge with proficiency in Microsoft Office applications. Greetings From Ignites Human Capital Services Freshers Experienced Freshers 25k Experienced 35k to 42k Two way transport call Hr chaitra@7848820045 call hr soniya @7848820042 call hr Suman@7848820047 call hr ashika@7829423175

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English language (written & spoken). Ability to work rotational shifts including night shifts (UK shift). Strong problem-solving skills with ability to handle multiple tasks simultaneously. Basic computer knowledge with proficiency in Microsoft Office applications. Greetings From Ignites Human Capital Services Freshers Experienced Freshers 25k Experienced 35k to 50k Two way transport call Hr @7795311459 call hr Nihala@7795311104

Call Handling, Messaging: Answer inbound calls from job seekers, listen to their needs, and qualify them. Provide information on WhatsApp. Pass lead to recruitment team for qualified leads - in a professional and timely manner. Work From Home Required Candidate profile Immediate Joiner Work From Home Candidate should be from Hyderabad, New Delhi, Mumbai, Pune, Bangalore,

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English language (written & spoken). Ability to work rotational shifts including night shifts (UK shift). Strong problem-solving skills with ability to handle multiple tasks simultaneously. Basic computer knowledge with proficiency in Microsoft Office applications. Greetings From Ignites Human Capital Services Freshers Experienced Freshers 20k Experienced 35k to 42k Two way transport call hr soniya @7848820042 call hr Suman@7848820047 call hr ashika@7829423175

Customer support representatives responsible for assisting clients through phone, email, and chat. Role involves handling inquiries, resolving issues, and ensuring a positive experience. Contact @ HR Srishti 8864812637 Required Candidate profile - Open to both graduates and undergraduates - Immediate joiners will be given preference - Fixed and rotational shifts available - Opportunity to work with a leading MNC Perks and benefits - Incentives - Relocation bonus - PF

Desired Candidate Profile 18 months of experience is Mandatory(international voice process) Graduates only Shift:UK,US shift Language:ENGLISH, work location: whitefield Bangalore call hr pooja@9886112704 call hr Anusha@7815982900 call hr monica@7848820049 call hr suman@7848820047 call hr navya@7848820042

Roles and Responsibilities Handle customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues that require escalation. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Freshers And Any experience is FINE call hr aditi@7795311459 call ruth@9590520040 call hr indu@7848820046 call hr Ashika@7829423175

Handling Client Leads Fixing Meeting with the Clients Aggressive about working in sales profile. Continuous follow up with the customers and building good client relationships through regular follow up with clients for their requirements. Required Candidate profile Work Location Sector - 107 Noida Candidates should have Excellent communication skills Good communication, presentation and negotiation skills. Dynamic, aggressive, result oriented and self-starter. Perks and benefits Lucrative Incentives