481 Calls Jobs - Page 6

Greetings from Invensis Technologies We are Looking for below Position Job description : • AP,AR & Bank recon • outstanding payments follow-up, • client updates • Quality checks • Vendor reconciliations • Payment reviews • Maintaining the SLA and monitoring the productivity • Should be able to manage pressure in month ends • Simplification of the process is an added advantage. • Good at excel • Basic and in-depth knowledge of accounting • training for new joiners Responsible for areas in the month-end, quarter-end, and year-end financial closing process and reporting. Reconcile various balance sheet accounts and prepare adjusting journal entries. Prepare fluctuations analysis for balance sheet accounts and income statements. Review general ledger details for proper classification, cut-off, and completeness. Consolidate financial statements including eliminating intercompany transactions. Perform other duties as assigned. Note : Male Candidates : own Travel Female : one way Cab Avaliable while Logout Instructions : for Female should relocate Near By locations near JP nagar 5 KM Radius due to Cab can drop with in Radiius Relavant Candidates Can share resumes to : recruitment@invensis.net with Notice Period Details and Salary Details Regards Invensis Technologies HR Team Bangalore

Providing complete information about the product to the customer. Solving all product or service related issues of the customers. Preparing the Customer Service Guideline salary upto 25000 Keeping a Record of the Customers Call @ 9651923395 Alveena

Description - External At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role ? Put enterprise thinking first, connect the roles agenda to enterprise priorities and balance the needs of customers & shareholders. Lead with an external perspective, challenge status quo and bring continuous innovation to our existing processes. Demonstrate learning agility, make decisions quickly and with the highest level of integrity. Should possess strong analytical and problem solving skills and a tremendous will to win Strong relationship building, management and influencing skills Exceptional verbal, written, and interpersonal communication skills Minimum Qualifications: Graduates/Under graduates with 1-10 years of International BPO calling experience Excellent Communication Skill Comfortable working in 24/7 work environment Ensure maximum recovery on Card Members accounts through Inbound/Outbound calls Analyze risk on customer accounts, making sound decisions to ensure recovery while maintaining high customer satisfaction levels Meet and endeavor to exceed metrics on transactional quality, compliance regulations and productivity as per goals Preferred Qualifications: Prior Sales/Customer Service/Collection experience is an add-on.

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English language (written & spoken). Ability to work rotational shifts including night shifts (UK shift). Strong problem-solving skills with ability to handle multiple tasks simultaneously. Basic computer knowledge with proficiency in Microsoft Office applications. Greetings From Ignites Human Capital Services Freshers Experienced Freshers 25k Experienced 7.5lks Two way transport call ruth@7848820046 call aditi@7795311459 call pooja@9886112704

Hi Job Professionals, Exciting Career Opportunity with a Leading Multinational BPO Gurgaon Customer service is the support provided to customers before, during, and after they purchase or use a product or service. The goal is to ensure customer satisfaction by answering queries, resolving issues, and providing assistance through phone, chat, or email. Position: International Voice Process Location: Gurgaon CTC: Up to 3.5 LPA ( With other allowances / Benefits) Working Days: 5 Days a Week Perks: Both Side Cab Facility Roles & Responsibilities: Handle inbound and outbound calls from international customers Resolve customer queries, complaints, and issues professionally Provide accurate information about products or services Maintain high-quality service standards and ensure customer satisfaction Follow communication scripts and company policies Document customer interactions and escalate unresolved issues if needed Eligibility Criteria: Excellent English speaking skills fluency is a must Undergraduates & freshers are eligible to apply Candidates must be comfortable with voice-based customer service Immediate joiners will be given preference Note- Candidates who are average with their communication skills, can also apply, salary slab is up to 2.5- 3LPA. Also, we are hiring for BPO sectors in Noida location, Interested candidates can connect over call - 9569902470 (Fauzia) / Tamanna - 7355013912 #bpo #cfbr #customerservice #jobs #opportunityatnoida #csa #inbound #internationalbpo #fresherhiring #hiringnow

|||Mega Job Opportunity: Customer Care Executive (Voice Process)||| Greetings from Shining Stars ITPL! Were expanding our team and looking for dynamic individuals to join us as Customer Care Executives for our Voice Process in Lucknow . Job Details: Designation: Customer Care Executive ( Voice Process) Work Mode: In-Office Location: Lucknow Experience Required: 0 to 3 Years Salary Offered: Up to 24,000 CTC + Performance Linked Incentives Eligibility Criteria: Education: Undergraduate / Graduate Experience: Freshers & Experienced candidates welcome Language: Must have excellent communication skills in English Key Responsibilities: Handle inbound calls and resolve international customer queries Deliver accurate information regarding company products and services Provide timely and effective solutions to customer issues Assist with order placements, returns, and related processes Maintain up-to-date knowledge of products and standard procedures How to Apply: WhatsApp your updated resume to: 6393136499 Contact Person: Aleesha Rahman (HR Executive) Phone: 6393136499 Join a growing team and kickstart your career in international customer service with us! Warm Regards, Aleesha Rahman 6393136499 HR Executive Shining Stars ITPL #Customercare #bpo #inbound #fresher #call #telecalling #outbound #lko #jobsinlko #jobhijob #calling #job #englishcommunication #icse #cbse #jobinlucknow #fresherjob #lucknow #cce #cse #cca #csr #cco

Job Summary: We are looking for a motivated and customer-focused Customer Service Agent to join our team. The role involves handling customer inquiries across multiple channels (phone, email, chat, etc.), resolving issues efficiently, and providing an outstanding customer experience. You will be the first point of contact for our customers and play a vital role in representing our brand Key Responsibilities: 1. Operational Management: • Supervise daily operations of the customer service team, ensuring adherence to policies, procedures, and performance standards. • Respond to customer inquiries in a timely, professional, and courteous manner via phone, email, chat, or social media. • Resolve product or service problems by clarifying the customers issue, determining the cause, and providing the best solution. • Accurately document all customer interactions using CRM or ticketing systems. • Escalate unresolved issues to the appropriate departments or supervisors. • Follow up with customers to ensure full resolution of issues and satisfaction. • Maintain up-to-date knowledge of company products, services, policies, and procedures. • Meet individual and team performance targets including quality, speed, and customer satisfaction. • Work collaboratively with other team members to achieve team goals and support a positive work environment. • Adhere to all company policies and compliance standards. 2. Process Improvement: • Analyze and optimize operational processes to identify areas for improvement and implement best practices. • Coordinate with other departments, to ensure a seamless process flow. • Implement and oversee automation tools and technology solutions to streamline operations. 3. Compliance and Risk Management: • Ensure all operations comply with industry regulations, corporate policies, and legal standards. • Monitor and address any potential risks or operational issues, escalating as necessary to senior management. • Maintain and update insurance-related documentation, including policy and claims records. 4. Qualifications and Skills: • Bachelor’s degree in any field. • 2+ years of experience in a customer service or contact center environment • Strong knowledge of contact center technologies (e.g., CRM, IVR, ACD, WFM). • Strong analytical and problem-solving abilities. • Excellent communication skills, both written and verbal. • Proficiency in insurance management software and MS Office Suite. 5. Personal Attributes: • Detail-oriented with a focus on accuracy and efficiency. • Strong organizational and multitasking abilities. • Ability to work well under pressure and meet deadlines. • Adaptability and openness to continuous learning and improvement. 6. Working Hours • The candidate should be flexible to work in any shift 24/7.

Greetings from Capita We are hiring for Executive Customer Support. Criteria: Undergraduate/Graduate with minimum 6 months of Retention & Upselling experience. Shifts: UK rotational with 2 rotational offs (comfortable with night shifts) Handle customer inquiries via phone calls to resolve their concerns and provide excellent customer service. Provide accurate information on products/services offered by the company to meet customers' needs. Maintain a high level of professionalism while handling difficult situations with empathy and patience. Contact: shruti.sakharkar@capita.com - 9833078560 Job location - CAPITA - B-1. SEZ bldg, Behind Tower no. 8, Magarpatta, Pune, India

Act as the first point of contact for customers via phone, email, and chat Handle bookings, delivery status updates, and post-delivery feedback Resolve issues related to shipment delays, truck availability, invoicing, etc. Coordinate with internal teams (Operations, Dispatch, Accounts) to provide real-time updates Maintain accurate records of interactions in the CRM Monitor customer satisfaction and escalate unresolved issues to the relevant departments Follow up on service-related issues to ensure timely closure Support key accounts and ensure SLAs are met

Qualification : HSC or Any graduate / Under graduate Work From Office Location - Viman Nagar, Pune Shifts Timing: - Day Shift Preferred candidate profile HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / english Salary up to Fresher:- 12,000 to 14,000 + unlimited incenive Salary up to Experience :- 14,000 +16000 + unlimet incentive Regional Language Up To :- 18,000 + unlimited incentive Rounds of Interviews: HR round Operations round Interested candidates can reach out to HR Shital :- 9822963480

1–2 yrs in customer success/support (tech) Strong problem-solving, communication Customer-focused, adaptable CRM/ticketing tools Explain tech to non-tech users Basic APIs, troubleshooting Data-driven mindset Send your resume: mohanrajk@desicrew.in Required Candidate profile Good communicarion skill wich imcluding writter and oral Good knowlege on Infiormationtechmologu ( software troubleshooting and instralation)

Qualification: HSC or Any graduate / Under graduate Work From Office Location - MBC Park Kasarvadavali Thane- 400615 Shifts Timing: - Day Shift Salary:- 17,000 in-hand to 25,000 in-hand plus incentives. Required Candidate profile HSC is mandate To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person :- HR Ashwini Mob No:- 9923656681 Perks and benefits competitive Salary with unlimited Incentives

Handle customer queries via calls, emails, and chats in timely and professional manner. Resolve issues related to orders, returns, product usage, & technical support Coordinate with internal teams to ensure prompt resolution and customer satisfaction

Qualification: HSC or Any graduate / Under graduate Work From Office Location - MBC Park Kasarvadavali Thane- 400615 Shifts Timing: - Day Shift Salary:- 17,000 in-hand to 25,000 in-hand plus incentives. Required Candidate profile HSC is mandate To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person :- HR Priyanka Mob No:- 7875990932 Perks and benefits competitive Salary with unlimited Incentives

*12th/10*diploma/any degree {arrears accepted} *min 6 months into international voice process *Night shift *sal fresher-18 take home *exp-28 take home *2 way cab *5 days/2 days off *immediate joinee only *chennai jeevitha-9940812026/8925733223

Making a high volume of outbound calls to customers with overdue payments. Negotiating payment plans arrangements with customers to facilitate timely repayment. Job Location - Chennai, Royapettah Required Candidate profile Qualification - Degree ( Arts Group Only) (2021, 2022, 2023, 2024, 2025) Mode Of Work - Work From Office Male and Female Preferred Immediate Joiners Preferable Perks and benefits Incentive Upto 10k

Handle outbound customer calls in professional manner Interact with customers over a call with strong communication Engaging with potential and existing customers via phone Keep record of every customer interaction. Required Candidate profile Qualification: 12th to Graduate Languages: Telugu, Hindi, Malayalam, Experience: Fresher Male & Female Chennai, Coimbatore Work From Office Contact : RajeshKumar HR- 9345794523

Graduates with Min1 Year in International Voice Support Qualification: Graduates CTC: Up to 5.75 LPA Location: Pune/Bangalore Immediate Joiners Shifts: 24/7 Rotational (US Shifts) 5 Days Working Contact -8905115503(Divyanshi) Perks and benefits 2 Ways CAB Night Allownces Incentives

Process: Qualification: HSC or Any graduate / Under graduate Work From Office Location -Thane Kasarvadavali Shifts Timing: - Day Shift Salary:- 15000 in-hand plus incentives. Required Candidate profile HSC is mandate Job Interview Invitation – Apply Now! We are currently hiring and looking for talented individuals to join our team! Contact Details: HR Ashwini : 9822643371 Perks and benefits Good salary with unlimited Incentives

Responsibilities: * Make outbound calls to clients * Maintain customer database * Obtain retails regarding business * Company daily tasks Work from home

||MEGA HIRING ALERT: CUSTOMER CARE EXECUTIVE GURUGRAM|| Join the Team at Shining Stars ITPL! We're expanding and looking for enthusiastic, English-fluent individuals to join our Customer Support Team in Gurugram. Whether you're a fresher or have up to 4 years of experience , this is your chance to launch or level up your career in a vibrant, growth-driven environment. Job Role: Customer Care Executive Work Mode: In-Office Location: Gurugram Job Type: Full-Time Experience: 0 to 3 Years Gender: Open to all Language Requirement: Fluency in English Salary Package: Freshers: 16,000 CTC Experienced: Up to 25,500 CTC Eligibility Criteria: Qualification: Undergraduate / Graduate Experience: Freshers & Experienced candidates welcome Key Responsibilities: Handle customer queries through calls, chat, or email Deliver accurate information about products and services Resolve issues with patience and professionalism Support in order processing, returns, and complaints Maintain updated knowledge of company offerings How to Apply: Send your updated resume via WhatsApp to 6393136499 For queries, contact: Aleesha Rahman (HR Executive) 6393136499

Process: Qualification: HSC or Any graduate / Under graduate Work From Office Location - MBC Park Kasarvadavali Thane- 400615 Shifts Timing: - Day Shift Salary:- 15000 in-hand plus incentives. Required Candidate profile HSC is mandate Job Interview Invitation – Apply Now! We are currently hiring and looking for talented individuals to join our team! Contact Details: HR Prathmesh:-+919607404867 (Available on WhatsApp) Perks and benefits Good salary with unlimited Incentives

Qualification : HSC or Any graduate / Under graduate Work From Office Location - Viman Nagar, Pune Shifts Timing: - Day Shift Preferred candidate profile HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / english Salary Up To Fresher:- 12,000 in-hand to 14,000 in-hand plus incentives Salary Up To Experience:- 14,000 in-hand to 16,000 in-hand plus incentives Rounds of Interviews: HR round Operations round Ready to Apply? Here's How: To schedule your interview, please call or WhatsApp your resume to: HR Contact: Shital P Phone / WhatsApp: 9822963480 When sending your message, include: Your Full Name The Role youre applying for Your Location Years of Experience (if any) Your Resume (PDF/Word format preferred)

Desired Candidate Profile 18 months of experience is Mandatory(international voice process) Graduates only Shift:UK,US shift Language:ENGLISH, work location: whitefield Bangalore call hr pooja@9886112704 call hr Anusha@7815982900 call suman@7848820047

Hiring for a TOP MNC Need: For Mumbai - 3yrs International customer service - upto 8LPA (Fixed) For Gurgaon - 3yrs International Sales/ Collections/ Upselling - upto 8LPA (gross) Undergrads can apply WFO/ Cabs contact: 9717279212 (Harleen) Required Candidate profile . Should have excellent spoken skills Should have all experience with Intenational VOICE roles Immediate - 30 days notice acceptable Should be comfortable with Rotational/ Night shifts .