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3.0 - 5.0 years

8 - 18 Lacs

hyderabad, chennai, bengaluru

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Role: Service desk keywords: Service desk, Desired Experience Range: 3 - 5 years Location of Requirement: Chennai, Bangalore, hyderbad,Mumbai,Indore Responsibility Expectations from the role 1. Technical and system expertise (Windows OS, networking, active directory, DNS) 2. Customer support using telephone and computer skills 3. Excellent analytical skills and communication 4. Problem-solving and troubleshooting abilities 5. Time management 6. Teamwork and collaboration 7. Identify and diagnose issues and problems 8. Categorize and record reported queries and provide solutions 9. Support problem identification 10. Advise users on appropriate course of action

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0.0 - 5.0 years

2 - 5 Lacs

mumbai suburban, navi mumbai, mumbai (all areas)

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Customer Support Executive International Voice Process Location: Malad West, Mumbai Job Type: Full-Time Working Days: 5 Days(2 Rotational Week Off) Shift: Rotational shifts Freshers are welcome Education: Graduate or Undergraduate (with relevant experience) Job Responsibilities: Handle inbound and outbound calls from international customers. Provide support for queries related to products, services, or accounts. Maintain high levels of customer satisfaction through effective communication. Document customer interactions and escalate issues when necessary. Meet daily performance targets including call quality and resolution time. Requirements : Excellent spoken English and communication skill...

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0.0 - 3.0 years

0 - 3 Lacs

noida, new delhi, gurugram

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Location: Gurugram, Haryana Job Type: Full-time Experience: Fresher Shift: Rotational Shifts (5 Days Working, 2 Rotational Week Offs) Job Description: We are hiring enthusiastic freshers for an International Chat and Voice Process in Gurugram. If you have excellent communication skills and want to start your career with a reputed organization in the BPO sector, this is the right opportunity for you! Eligibility Criteria: Qualification: 12th pass / Graduate (any stream) Experience: Freshers and Experienced both can apply Skills Required: Good verbal and written communication skills in English Good typing speed (for Chat process) Willingness to work in rotational shifts Salary & Benefits: Chat...

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1.0 - 6.0 years

0 - 0 Lacs

gurugram

On-site

Dear Candidates, We are hiring Customer Support Executive to join our CS team. The ideal candidate will be responsible for handling feedback calls, managing existing passenger (pax) calls, resolving their queries efficiently, coordinating data updates with the Changes Team, and managing chargeback documentation and tracking. Salary 35k - 45k + Travel Allowance Key Responsibilities: Conduct feedback calls with passengers to gather insights and ensure satisfaction. Handle existing pax calls, addressing concerns and providing timely resolutions. Resolve customer queries through phone or email in a professional and courteous manner. Coordinate with the Changes Team to manage and update customer ...

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1.0 - 5.0 years

1 - 4 Lacs

pune

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Hiring for International BPO for Voice process UG / GRAD with 1 year International Voice Exp Excellent communication skills 24*7 shift TWO offs Package- upto 33K + Travel Allowance Kalyani Nagar, Pune CALL - 9226639337 / 8983678989

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1.0 - 5.0 years

2 - 4 Lacs

greater noida

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Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide exceptional customer service through various channels. Work effectively in a team to achieve common goals. Utilize problem-solving skills to address complex issues. Maintain accurate records of customer interactions. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Excellent communication and interpersonal skills. Ability to work in a blended or voice process environment. Strong problem-solving and analytical skills. Proficient in using technology and software applications. Ability to adapt to changing situations and priorities. Strong attention to det...

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1.0 - 5.0 years

2 - 4 Lacs

noida

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Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide exceptional customer service through various channels. Work effectively in a team to achieve common goals. Utilize problem-solving skills to address complex issues. Maintain accurate records of customer interactions. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Excellent communication and interpersonal skills. Ability to work in a blended or voice process environment. Strong problem-solving and analytical skills. Proficient in using technology and software applications. Ability to adapt to changing situations and priorities. Strong attention to det...

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1.0 - 5.0 years

2 - 4 Lacs

ghaziabad

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Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide exceptional customer service through various channels. Work effectively in a team to achieve common goals. Utilize problem-solving skills to address complex issues. Maintain accurate records of customer interactions. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Excellent communication and interpersonal skills. Ability to work in a blended or voice process environment. Strong problem-solving and analytical skills. Proficient in using technology and software applications. Ability to adapt to changing situations and priorities. Strong attention to det...

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1.0 - 5.0 years

2 - 4 Lacs

greater noida

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Roles and Responsibility Handle customer inquiries and resolve issues via chat in a timely and professional manner. Provide accurate information and solutions to customers using strong problem-solving skills. Collaborate with internal teams to ensure seamless communication and issue resolution. Maintain high levels of productivity and efficiency while meeting performance metrics. Develop and maintain a thorough understanding of products and services for effective support. Consistently meet or exceed quality standards and adhere to company policies. Job Requirements Strong communication and interpersonal skills are essential for building rapport with customers. Ability to work in a fast-paced...

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1.0 - 5.0 years

2 - 4 Lacs

noida

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Roles and Responsibility Handle customer inquiries and resolve issues via chat in a timely and professional manner. Provide accurate information and solutions to customers using strong problem-solving skills. Collaborate with internal teams to ensure seamless communication and issue resolution. Maintain high levels of productivity and efficiency while meeting performance metrics. Develop and maintain a thorough understanding of products and services for effective support. Consistently meet or exceed quality standards and adhere to company policies. Job Requirements Strong communication and interpersonal skills are essential for building rapport with customers. Ability to work in a fast-paced...

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1.0 - 5.0 years

2 - 4 Lacs

ghaziabad

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Roles and Responsibility Handle customer inquiries and resolve issues via chat in a timely and professional manner. Provide accurate information and solutions to customers using strong problem-solving skills. Collaborate with internal teams to ensure seamless communication and issue resolution. Maintain high levels of productivity and efficiency while meeting performance metrics. Develop and maintain a thorough understanding of products and services for effective support. Consistently meet or exceed quality standards and adhere to company policies. Job Requirements Strong communication and interpersonal skills are essential for building rapport with customers. Ability to work in a fast-paced...

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0.0 - 2.0 years

1 - 3 Lacs

hyderabad

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Role: Associate Exp: 6months - 3Years CTC: Max 3.5 LPA Qualification: Any Graduate/PG Shift: UK Shifts Transport: Point pick Up & point Drop Interested candidates - Call/WhatsApp HR Bhargavi @ 8096317698

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1.0 - 6.0 years

0 - 1 Lacs

kanpur

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Responsibilities: * Meet daily/weekly targets * Maintain customer database * Make outbound calls to promote products/services * Close sales through persuasive communication * track leads and ensuring the procedure till closure Annual bonus Sales incentives Referral bonus

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0.0 - 5.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

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SBI Dhruva Process (Collection – X Bucket) Location: Rabale, Navi Mumbai Shift: 9-hour shift between 8 AM – 8 PM Working Days: 6 days/week (1 rotational weekly off) Salary: 16,500 In-Hand + CTC Need: Marathi & Gujarati & Punjabi Candidate Required Candidate profile Qualification: Graduate (Any stream) Experience: Minimum 6 months in Collections Contact For more details HR Kshitij - 9763458943 Perks and benefits Career Growth Opportunity !

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0.0 - 3.0 years

1 - 4 Lacs

rohtak

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We are looking for enthusiastic professionals for blended process who possess flawless communication and expertise in customer centric skills. If you have excellent customer handling skills, are tech-savvy, love learning and implementing new technology, with the passion to guide to customers, we would love to talk to you. You bring knowledge & expertise Required Experience & Skills: Fresher Low complexity clerical processing Basic process knowledge Basic technical skills proficiency Ability to meet agreed quality standards within tight deadlines. Non/very low client engagement Ability to follow instructions scripts process-flows. Excellent understanding of Insurance Industry for experienced ...

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0.0 - 3.0 years

1 - 4 Lacs

greater noida

Work from Office

We are looking for enthusiastic professionals for blended process who possess flawless communication and expertise in customer centric skills. If you have excellent customer handling skills, are tech-savvy, love learning and implementing new technology, with the passion to guide to customers, we would love to talk to you. You bring knowledge & expertise Required Experience & Skills: Fresher Low complexity clerical processing Basic process knowledge Basic technical skills proficiency Ability to meet agreed quality standards within tight deadlines. Non/very low client engagement Ability to follow instructions scripts process-flows. Excellent understanding of Insurance Industry for experienced ...

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0.0 - 3.0 years

1 - 4 Lacs

noida

Work from Office

We are looking for enthusiastic professionals for blended process who possess flawless communication and expertise in customer centric skills. If you have excellent customer handling skills, are tech-savvy, love learning and implementing new technology, with the passion to guide to customers, we would love to talk to you. You bring knowledge & expertise Required Experience & Skills: Fresher Low complexity clerical processing Basic process knowledge Basic technical skills proficiency Ability to meet agreed quality standards within tight deadlines. Non/very low client engagement Ability to follow instructions scripts process-flows. Excellent understanding of Insurance Industry for experienced ...

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0.0 - 3.0 years

1 - 4 Lacs

ghaziabad

Work from Office

We are looking for enthusiastic professionals for blended process who possess flawless communication and expertise in customer centric skills. If you have excellent customer handling skills, are tech-savvy, love learning and implementing new technology, with the passion to guide to customers, we would love to talk to you. You bring knowledge & expertise Required Experience & Skills: Fresher Low complexity clerical processing Basic process knowledge Basic technical skills proficiency Ability to meet agreed quality standards within tight deadlines. Non/very low client engagement Ability to follow instructions scripts process-flows. Excellent understanding of Insurance Industry for experienced ...

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0.0 - 3.0 years

1 - 4 Lacs

faridabad

Work from Office

We are looking for enthusiastic professionals for blended process who possess flawless communication and expertise in customer centric skills. If you have excellent customer handling skills, are tech-savvy, love learning and implementing new technology, with the passion to guide to customers, we would love to talk to you. You bring knowledge & expertise Required Experience & Skills: Fresher Low complexity clerical processing Basic process knowledge Basic technical skills proficiency Ability to meet agreed quality standards within tight deadlines. Non/very low client engagement Ability to follow instructions scripts process-flows. Excellent understanding of Insurance Industry for experienced ...

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0.0 - 3.0 years

1 - 4 Lacs

gurugram

Work from Office

We are looking for enthusiastic professionals for blended process who possess flawless communication and expertise in customer centric skills. If you have excellent customer handling skills, are tech-savvy, love learning and implementing new technology, with the passion to guide to customers, we would love to talk to you. You bring knowledge & expertise Required Experience & Skills: Fresher Low complexity clerical processing Basic process knowledge Basic technical skills proficiency Ability to meet agreed quality standards within tight deadlines. Non/very low client engagement Ability to follow instructions scripts process-flows. Excellent understanding of Insurance Industry for experienced ...

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0.0 - 3.0 years

1 - 4 Lacs

gurugram

Work from Office

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide exceptional customer service through various channels. Collaborate with team members to achieve common goals. Maintain accurate records of customer interactions. Identify and escalate complex issues to senior team members. Develop and implement process improvements to enhance efficiency. Job Requirements Excellent communication and problem-solving skills. Ability to work in a team environment and adapt to changes. Strong analytical and critical thinking skills. Proficient in using computer systems and software applications. Ability to handle multiple tasks simultaneously and meet deadlines. Strong a...

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0.0 - 5.0 years

2 - 6 Lacs

gurugram

Work from Office

Roles and Responsibility Handle customer inquiries and resolve issues via chat and voice. Provide excellent customer service and ensure satisfaction. Work effectively in a team to achieve common goals. Utilize problem-solving skills to address complex issues. Maintain accurate records of customer interactions. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Minimum 1 year of experience in a related field, preferably in BPO or BPM. Excellent communication and interpersonal skills. Ability to work in a dynamic and changing environment. Strong problem-solving and analytical skills. Proficient in using technology and software applications. Ability...

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0.0 - 5.0 years

2 - 6 Lacs

noida

Work from Office

Roles and Responsibility Handle customer inquiries and resolve issues via chat and voice. Provide excellent customer service and ensure satisfaction. Work effectively in a team to achieve common goals. Utilize problem-solving skills to address complex issues. Maintain accurate records of customer interactions. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Minimum 1 year of experience in a related field, preferably in BPO or BPM. Excellent communication and interpersonal skills. Ability to work in a dynamic and changing environment. Strong problem-solving and analytical skills. Proficient in using technology and software applications. Ability...

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0.0 - 3.0 years

1 - 4 Lacs

kolkata, hyderabad, bengaluru

Work from Office

We are looking for customer support executive for voice and non voice process.

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0.0 - 4.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

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Process- One Assist - Voice Process (Sales) Experience- Fresher/Experience Salary : 15,000 in hand + Unlimited Iincentives Shift Timing: 10am - 7pm SUNDAY FIX OFF Hindi Communication Rounds of interview : HR, Ops, Client. Required Candidate profile HSC is mandate location - Kanjurmarg (W), Mumbai More Detail Contact HR Omkar - 8698879613 (WhatsApp/Call)

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