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- 4 years
1 - 3 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
Qualification: HSC or Any graduate / Under graduate Work From Office -LIDFC X Sell (versant3/4) -Sales process PL CC and CaSa -HSC or graduate freshers -Fixed day shift 9: 30 to 6:30 -Sunday fix off -Salary upto 23 ctc on experience Required Candidate profile * HSC is mandate * To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person :- HR Priyanka Mob No:- 7875990932
Posted 3 months ago
- 5 years
1 - 2 Lacs
Noida
Work from Office
Job Role: Regional Customer Service Executive (Voice Process) Location: iEnergizer, A-37, Sector 60, Noida Salary: 21,700 CTC ) Languages Required: Kannada, Tamil, Telugu, or Malayalam (with Hindi or English as an additional language) Freshers & Experienced candidates' welcome Graduates & Undergraduates eligible Job Requirements: Decent communication skills (Basic English or Hindi required) 6 days working schedule Immediate joiners preferred How to Apply? Interested? WhatsApp your CV to HR SONAL at 9870375041. For queries, connect on WhatsApp. Know someone looking for a job? Refer them & help them secure this opportunity! Hurry! Limited openings available! Best Regards, HR SONAL 9870375041 iEnergizer A Leading BPO in Noida
Posted 3 months ago
- 5 years
1 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
*Great opportunity for start your career *We have vacancy for - Banking outbound and inbound voice process *Work From Office* *HSC Fresher apply *Good Communication *Salary : 13.5k To 19.5k + Incentive Required Candidate profile HSC or Any graduate / Under graduate Contact Person : HR Sakshi Call OR WhatsApp me : 8830612625 Perks and benefits High Incentives and growth opportunities.
Posted 3 months ago
- 5 years
1 - 3 Lacs
Pimpri-Chinchwad, Pune
Work from Office
HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 12,000 in-hand to 17,000 in-hand plus incentives. Shift time - 10 to 7 Sunday fix off Required Candidate profile Minimum HSC required. Perks and benefits Incentives & growth opportunities
Posted 3 months ago
1 - 4 years
3 - 4 Lacs
Delhi NCR, Noida
Work from Office
Role & Responsibilities Business Solution is a dedicated business-to-business sales channel serving customers in the Business space. Inbound/Web, LPOS and Revenue Assurance for Sales, Order Entry and Loyalty and Retention. Performing outbound calling to new and existing customers offering telecommunications products and services. Building customer relationships by uncovering their stories, getting to know their needs and recommending product selections they feel good about. Solution based selling approach overcoming customer objections by listening, understanding, probing, and recommending. Simultaneously navigating through multiple systems and tools while interacting with customers. Processing customers orders and ensuring its accuracy and completion. Participating in continuous training sessions and sharing best practices. Required Candidate Profile:- Qualification : UG, Graduate, Post Graduates can apply Minimum 1 yr of experience is required in Inside sales/B2B Sales/Outbound Sales(B2C). Excellent communication in English. Should be comfortable in night shifts and rotational week offs. Perks and Benefits:- Salary: Upto 4.75 LPA(36k inhand) Medicare Facility(free online consultation with Doc) Free pick up and drop facility will be provided within 35 Kms range
Posted 3 months ago
- 3 years
1 - 2 Lacs
Kolkata, Delhi / NCR
Work from Office
Job Title: We are seeking a proactive and empathetic Customer Relationship Executive (HR) to act as the primary point of contact for all HR-related inquiries and concerns within a designated zone. This role involves managing employee relations, addressing grievances, handling emergency situations, and ensuring effective communication between employees and management. The ideal candidate will possess strong interpersonal skills, a deep understanding of HR policies, and the ability to navigate complex situations with discretion and professionalism. Key Responsibilities: Employee Relations & Engagement: Serve as the first point of contact for employees regarding HR-related queries and concerns. Foster positive relationships between employees and management to promote a collaborative work environment. Conduct regular check-ins with employees to gauge satisfaction and address potential issues proactively. Grievance Handling & Conflict Resolution: Receive and document employee grievances, ensuring confidentiality and impartiality. Investigate complaints thoroughly and in a timely manner, collaborating with relevant departments as needed. Mediate conflicts between employees and management, facilitating constructive discussions to reach amicable resolutions. Emergency Response & Escalation Management: Develop and implement protocols for handling emergency situations affecting employees. Coordinate with emergency services and internal departments during critical incidents. Ensure timely communication with affected employees and their families, providing support as necessary. Act as an escalation point for complex or high-priority HR issues, providing expert advice and solutions. Reporting & Documentation: Maintain accurate records of all employee interactions, grievances, and resolutions. Prepare regular reports on HR metrics, including grievance trends and emergency incidents. Present findings and recommendations to senior management for continuous improvement. Qualifications: Bachelors degree in Human Resources, Business Administration, or related field. Proven experience in HR or customer relationship management roles. Strong understanding of labor laws and HR best practices. Excellent communication, interpersonal, and conflict resolution skills. Ability to handle sensitive situations with discretion and professionalism. Proficiency in HR software and Microsoft Office Suite.bp global+1Manatal+1 Desirable Skills: Experience in crisis management and emergency response. Familiarity with grievance management systems. Multilingual abilities to communicate with a diverse workforce. Working Conditions: Full-time position with occasional after-hours availability for emergency situations. Office-based with potential for remote work depending on company policy.
Posted 3 months ago
0 - 2 years
3 - 5 Lacs
Mumbai
Work from Office
Job Title : Customer Service Associate Location : Mumbai Job Type : Full-time Department : Customer Support About the Role: We are looking for a highly motivated and customer-oriented individual to join our team as a Customer Service Representative (Blended Support). In this role, you will handle a combination of calls, emails, and live chat interactions to assist customers with inquiries, concerns, and product or service-related issues. You will play a key role in ensuring a seamless and positive experience across all communication channels. Key Responsibilities: •Manage incoming customer queries across phone, email, and chat platforms. •Deliver prompt, courteous, and accurate responses to customer inquiries. •Resolve product or service issues by clarifying the customers concern, determining the cause, and selecting the best solution. •Maintain detailed and accurate records of customer interactions and transactions using CRM tools. •Coordinate with internal teams to ensure customer issues are resolved effectively. •Meet performance metrics such as response time, resolution rate, and customer satisfaction scores. Qualifications: •High school diploma or equivalent; bachelors degree preferred. •Minimum [6 months 1 year] of experience in a blended customer service role (calls, emails, and chats). •Excellent verbal and written communication skills. •Ability to multitask and switch between communication channels efficiently. •Strong problem-solving skills and a customer-centric mindset.
Posted 3 months ago
1 - 5 years
2 - 6 Lacs
Bengaluru
Work from Office
Desired Candidate Profile 18 months of experience is Mandatory(international voice process) Graduates only Shift:Day shift Language:ENGLISH,Hindi work location: whitefield Bangalore Call Hr pooja@9886112703 call hr Nihala@7795311104 call mayur@9343402211 call hr muthamma@9886112583
Posted 3 months ago
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