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Customer Support Representative Pert Infoconsulting

0.0 - 1.0 years

2 - 5 Lacs

Hyderabad

Work from Office

Job Summary: We are looking for a Technical Service Engineer / Customer Support Representative with excellent communication skills in Hindi and English. The ideal candidate will be responsible for addressing customer queries, troubleshooting electronic products, and providing effective solutions over calls. Key Responsibilities: Receive and respond to customer inquiries regarding product issues and troubleshooting. Provide step-by-step solutions to resolve technical problems over the phone. Document customer complaints and escalate unresolved issues to the technical team. Maintain customer satisfaction by ensuring quick and accurate resolutions. Guide customers in product installation, confi...

Posted 6 months ago

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