132 Calling Process Jobs - Page 4

BPO voice process Greetings From Sutherland!!! Hiring for International Voice Process !!! Roles and Responsibilities : Listening to customers concerns and handling the customer complaints and returns through call, email and chat. Giving detailed explanations of services or products. Required Skills Candidate should be excellent in verbal communication skills Should have good verbal communication skills Looking for typing speed of 35WPM 90% Accuracy Good to have customer handling skills Should have good knowledge on customer support Graduates & Undergraduates can also apply Should be flexible to work from office and night shifts Rounds of Interviews:- *HR/Screening Round *Assessment Round *Ops/SD Round of Interview Everyone has to complete the Registration before coming for walk in Interview. PFB Registration link: https://www.jobs.sutherlandglobal.com/India-Sourcing-Page Mention HR Nandini on top of your Resume before coming for walk-in Interview. For more details Contact Nandini- Mobile No: 7569452008 (11:00AM-05:00PM) NOTE : Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to “TAHelpdesk@Sutherlandglobal.com” Regards, Nandini

Responsibilities: Manage team performance Lead and manage teams across Customer Support, New Customer Onboarding, and D2C Collections, ensuring departmental KPIs are consistently met Ensure customer satisfaction through effective handling

Hiring Customer Service Executives for a voice process dealing with premium household products. The role involves providing voice-based support to customers across the globe, addressing queries related to product usage, warranty. HR@9942180221 Required Candidate profile Excellent verbal communication skills in English Strong problem-solving abilities and customer-centric approach Willingness to work in night shifts and rotational offs Perks and benefits Both side cab Incentives OT Mediclaim for family

Role & responsibilities AJ Global Trade is seeking dynamic and customer-focused individuals to join our International Voice Process team. As an International Voice Process Executive, you will be responsible for handling inbound and outbound calls to international clients, providing exceptional customer service, and contributing to the growth and success of our business operations. Preferred candidate profile

Job Summary: We are looking for a motivated and experienced Subject Matter Expert (SME) to support and lead a high-performing calling team. The SME will act as a knowledge resource for both process and product, mentor team members, drive operational excellence, and ensure quality service delivery. The ideal candidate will have hands-on calling experience, strong communication skills, and proven ability to manage performance and coach team members effectively. Key Responsibilities: Serve as a process expert and first point of contact for escalations and complex queries within the team. Mentor and guide a team of calling agents to ensure performance targets are consistently met. Conduct regular training sessions and refreshers on process updates, product knowledge, compliance, and soft skills. Monitor team performance through quality audits, feedback, and KPIs (e.g., call quality, AHT, conversion rates). Analyze call trends and team metrics to identify areas for improvement and provide actionable insights. Collaborate with team leaders and managers to plan and implement process improvements. Conduct floor support and real-time assistance during peak hours. Prepare reports on team performance, quality scores, and escalations for management review. Ensure adherence to compliance standards, process documentation, and SOPs. Act as a bridge between operations and training/quality departments. Qualifications: Bachelors degree in any discipline. 2–4 years of experience in a calling profile (inbound/outbound), preferably in [BPO/Insurance/Banking/Telecom/Healthcare]. Prior experience in a mentoring, coaching, or SME role is required. Strong understanding of KPIs, call metrics, and quality standards. Excellent communication, presentation, and interpersonal skills. Ability to work under pressure and manage multiple priorities. Preferred Skills: Exposure to team management or supervisory responsibilities. Knowledge of compliance and quality assurance processes. Familiarity with industry-specific terminology and client interaction protocols. What We Offer: Competitive salary and performance bonuses. Opportunities for career growth and leadership development. Supportive and collaborative team culture. Comprehensive training programs.

Hiring International Telecom Process (Voice Customer Support) Gurgaon Role: Customer Support International Telecom Location: Gurgaon (Both-side Cabs Provided) Salary: 31K–38K in-hand + Attractive Incentives Shift: Rotational Shift Selection Process: 1. HR Round 2. Proctored Versant Round in office(Pass score 58 and above) 3. Ops Round Requirements: 1. Should have only international voice experience of minimum 1 year. 2. Excellent Communication skills. 3. Comfortable for 10 hours shift and fixed night shift plus travelling hours. 4. Cabs will be provided for pick and drop within hiring zone of 40 kms. 5. No leaves for initial 6 months 6. Fixed CTC: 4.15-5LPA + Variable (No JB)- hike on last drawn no commitment on flat 5LPA Eligibility : Undergraduate/Graduate Mandatory Docs: 1. Candidates must have previous companies reliving/experience letter. 2. Current Company Offer letter and pay slips. 3. Highest education PDC/Degree Thanks Vaishali HR 9599804626 Call / Whatsapp

Roles and Responsibilities Make outbound calls to potential customers to generate leads and convert them into paying clients. Identify customer needs through effective communication and provide solutions using our company's products/services. Meet daily/weekly targets set by management while maintaining a high level of quality in sales performance. Collaborate with internal teams (e.g., marketing, operations) to achieve sales goals. Maintain accurate records of all interactions with customers using CRM software. Desired Candidate Profile 0-2 years of experience in telemarketing, telesales, or related field. Strong communication skills with ability to build rapport with customers over phone calls. Basic knowledge of computer applications such as MS Office Suite (Word, Excel).

We are hiring for Travel voice process Location- Noida Contact Person- Gurpreet Kaur 9821574248 Need candidate with only international voice process experience with excellent communication skills in English*** Salary- Up to 4.8 LPA (Hick on last drawn) Cabs- Both Side 5 days working Attendance allowance - 4400 Night shift allowance 4400 Incentives - up to 15K US Rotational shifts Rotational off's Best Appraisal in the industry Amazing work environment Free flights for national travel (your + 2 Family members) Insurance (Medical & accidental) Loan accessibility (only for consumer based products) International Trip's if you perform well (response by company ) Job Security as it is a captive unit

Hiring Freshers for AR Calling ( International Voice Process ) Eligibility: Any Graduation(including backlogs)/Diploma, with excellent communication skills can apply. Experience: Fresher Location: Chennai (Work from office) Shift: Complete Night Shift Job Description: -Analyse patient accounts. -Decide on the action to be taken in the account. -Complete the action and suggest further action. -Responsible for calling Insurance companies (in US) on behalf of doctors/physicians and follow up on outstanding Accounts Receivable. -To prioritize the pending claims for calling from the aging basket. -To check the appropriateness of the insurance information given by the patient if it is inadequate or unclear. -Escalate difficult collection situations to management in a timely manner. Skill Sets: -Excellent verbal and written communication skills in English -High energy and positive attitude -Ability to work well in a team environment -Flexible to work in Night Shifts I f you are interested walk-in with your updated resume on below mentioned date, time & venue. Coronis Ajuba Tidel Park, 12 th Floor, Taramani (Opposite to Thiruvanmiyur Railway Station), Chennai -600113 Date: Scheduled Interview on 13-Jun-2025 to 20-Jun-2025 except Saturday and Sunday. Timing: 10.00AM to 3.00PM Register your Tidel Entry Pass in the below link https://aathini.tidelpark.com/Pass/Visitor TIDEL - Visitor Pass Regards, Vishal Gopinath Coronis Ajuba HR Team

Job description Job Title : Pre Sales/Sales Support Executive Nos. of Opening: 06 (Six) Department : Sales/Customer Relations Location : Greater Noida West/Indirapuram Key Responsibilities Welcome and assist walk-in clients and visitors in a professional manner. Maintain a cordial relationship with clients, addressing their queries and concerns effectively. Assist the sales team by providing necessary client information and feedback. Brief potential clients about property projects, offerings, and features. Schedule property site visits and ensure a smooth experience for clients during these visits. Maintain client records and update CRM systems. Coordinate with the sales and marketing teams for event planning, open houses, and promotional activities. Handle complaints and escalate issues when necessary, ensuring client satisfaction. Support in organizing customer engagement activities and events. Skills : Strong interpersonal and communication skills. Excellent problem-solving abilities. A customer/client/guest-centric approach and a keen eye for detail. Preferred Attributes Fluency in English and Hindi (knowledge of additional regional languages is a plus) with pleasing personality (Preference given to Male & female Both candidates) Ability to work under pressure and adapt to dynamic situations. Qualification : Graduation Immediate Joiners Preferred Real Estate Background Preferred Minimum 03-06 Years of Experience Location: Greater Noida West /Indirapuram Send your CV to: Hr@sayahomes.in Contact No : 9899080388/9811249263 Be a part of a leading real estate brand and take your career to the next level!

Job Role: - 1. Ticket booking. cancelation, Flight delays over voice. 2. Solving queries related to Refund and baggage’s. 3. Informing customers related to the flights. 4. Ready to work in Inbound voice process . HR connect - Ms Riya - 63980 09438 Required Candidate profile Qualification: - 12th Pass 1. CTC: INR 15,605 In-hand: INR 13,100 2. Incentives up to INR 5,000 3. 6 Days working 24*7 Rotational Shifts 4. 1 Rotational Week Off. 5. Pick-up or Drop facility

Responsibilities: * Meet sales targets through effective calls * Adhere to company policies & procedures at all times * Maintain professional demeanor during calls * Follow calling process with accuracy Maternity policy Sales incentives Leave encashment Provident fund Maternity leaves Paternity leaves Job/soft skill training

Responsibilities: * Need 1 year of US/UK calling Exp * Salary Upto 43k + Incentives + Both side Cabs * 5 days working * Provide exceptional voice support services * Execute international processes efficiently * Handle international customer queries Office cab/shuttle Food allowance Health insurance Annual bonus Provident fund

Mode:-Online digital sales Product:-Ulip plans Some basic eligibility criteria are given below Financial products knowledge is must Good communication skills Minimum 2-3 years of experience in Life Insurance Salary negotiable depends on last drawn

Responsibilities: 1.calling 2.Make Outbound calls to prospective customers to promote products and services 3.Maintain customer records 4.Client relation

Role & responsibilities Role:- Customer Support Executive Experience:- Fresher Qualifications: 12th /Graduation Locations: All Hyderabad areas and Telangana & Andhra Pradesh locations Customer Support Executive responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. Handling inbound and outbound calls Maintain a positive attitude and calmly respond to customers' complaints

Hiring Freshers for AR Calling ( International Voice Process ) Eligibility: Any Graduation(including backlogs)/Diploma, with excellent communication skills can apply. Experience: Fresher Location: Chennai (Work from office) Shift: Complete Night Shift Job Description: -Analyse patient accounts. -Decide on the action to be taken in the account. -Complete the action and suggest further action. -Responsible for calling Insurance companies (in US) on behalf of doctors/physicians and follow up on outstanding Accounts Receivable. -To prioritize the pending claims for calling from the aging basket. -To check the appropriateness of the insurance information given by the patient if it is inadequate or unclear. -Escalate difficult collection situations to management in a timely manner. Skill Sets: -Excellent verbal and written communication skills in English -High energy and positive attitude -Ability to work well in a team environment -Flexible to work in Night Shifts I f you are interested walk-in with your updated resume on below mentioned date, time & venue. Coronis Ajuba Tidel Park, 12 th Floor, Taramani (Opposite to Thiruvanmiyur Railway Station), Chennai -600113 Date: Scheduled Interview on 9-Jun-2025 to 13-Jun-2025 Timing: 10.00AM to 3.00PM Register your Tidel Entry Pass in the below link https://aathini.tidelpark.com/Pass/Visitor TIDEL - Visitor Pass Regards, Vishal Gopinath Coronis Ajuba HR Team

AMBAK is hiring for TELESALES Executive for HOME LOAN department. Exciting opportunity for growth and learning. For instant reply share your resume @ 9220578867 or at sonu.rawat@ambak.com Role & responsibilities Sales Generation: Primary role is to sell products or services over the phone to potential or existing customers. Customer Engagement: Build rapport with customers, understand their needs, and recommend suitable solutions. Lead Conversion: Follow up on leads, convert inquiries into sales, and maintain a pipeline of potential customers. CRM Management: Update and manage customer information in the CRM system accurately and regularly. Target Achievement: Work towards meeting or exceeding sales targets and KPIs set by the organization. Key Responsibilities: Make outbound calls to prospects and follow up on leads. Handle inbound calls from interested customers. Explain product features, benefits, and pricing clearly. Address customer objections and close sales. Maintain a positive and professional tone on calls. Record call details, customer interactions, and transactions. Provide feedback to the team on customer trends or issues. Stay updated on product knowledge and industry developments. For instant reply share your resume @ 9220578867 or at sonu.rawat@ambak.com Thanks & Regards Sonu Rawat HR TEAM || AMBAK 9220578867

INTERESTED CANDIDATES CAN CALL AND SHARE THEIR RESUMES AND CALL ON 7569452008 FOR TELEPHONIC ROUND OF INTERVIEW AND FURTHER INQUIRY .Job Description!!!!!!!!!!! - HR Nandini - 7569452008 Greetings from Sutherland! Currently we are hiring for International Semi voice process for Freshers and experienced both!!! Role & responsibilities An Voice Job is a job where the executives are assigned to handle the voice process from clients in different countries, particularly the U.S., Dubai etc. These jobs include product and service support or technical support in which the customer is calling to solve an issue. Preferred candidate profile: *Must be fluent in English *Excellent Communication can Apply *Candidates should reside under the radius of 25 kms are eligible . * Experienced can apply. *Both Undergraduate and Graduate can apply. *24/7 shifts and rotational week offs (5 days working a week) *ROI - JAM, Assessment & Operations Round *Two-way cab facility only in night shift within 25Kms only from office premises *Candidate who is comfortable working from office can apply ,Needed Immediate Joiners only. *No virtual Interview is available *Out of station candidates are Strictly not eligible *Pursuing education candidates are strictly not eligible NOTE- NO WORK FROM HOME Perks and benefits You'll develop your emotional intelligence. You'll learn your product or service, inside and out you'll build transferable Skills. you can educate customers without selling. you can develop a side project. you'll learn how to effectively solve problems. ONLY FOR THE CANDIDATES WHO ARE GOOD AT ENGLISH COMMUNICATIONS CAN APPLY FOR THE OPPORTUNITY. * Interview Rounds 1. HR 2. Assessment 3. Operations Note: 1 ) No Virtual interview & ONLY FOR Immediate joiners. 2) Minimum Experienced of at least 8 months into international voice process are eligible. Address: Sutherland, 7th floor, Divya Sree building, Lanco Hills Technology Park, Lanco Hills Private Rd, Hyderabad, Telangana 500089. Interested Candidates can come down for Walk-in for Interview and Mention My name Nandini HR on top of your resume Call me prior before coming for a walk In Interview to schedule the Interview. Carry your two copies of Resume, Aadhar card xerox. Nandini 7569452008

Role & responsibilities - As a Patient Support & Onboarding Specialist , youll be on the front lines of our patient experience. Your primary focus will be welcoming patients into our program, guiding them through setup, resolving technical issues, and helping them feel confident using the tools provided. Youll also serve as a friendly and informed point of contact for any questions about their care journey, supporting patients with empathy and clarity at every step. You will also collaborate with healthcare provider teams to ensure smooth onboarding and high satisfaction for both patients and clinical partners. Key Responsibilities 1. Patient Support & Onboarding Guide new patients through onboarding, including app setup, device pairing (e.g., blood pressure cuffs, CGMs), and initial orientation. Deliver clear and compassionate explanations of how the program works and what to expect. Serve as a go-to resource for answering patient questions and easing concerns. 2. Troubleshooting & Technical Assistance Assist patients with resolving issues related to devices and mobile app connectivity. Use available tools and step-by-step support to troubleshoot and resolve common issues. Collaborate with internal technical teams to escalate and resolve more complex issues. Contact No- 6385880811 , 7719859148

Job Opportunity: Regional Customer Service Executive (Voice Process) | Day Shift | WORK FROM OFFICE Location: iEnergizer, A-37, Sector 60, Noida Salary: 21,700 CTC + PAID Training Provided Languages Required: Kannada, Tamil, Telugu, or Malayalam (with Hindi or English as a second language) Who Can Apply? Freshers and Experienced candidates welcome Graduates & Undergraduates eligible Job Requirements: Basic English or Hindi communication skills 6-day working schedule Immediate joiners preferred Why Join Us? Get started with a stable career in customer service we offer paid training to help you succeed from day one! How to Apply? WhatsApp your CV to HR SONAL at 9870375041 Mention your preferred language below your CV For any queries, feel free to connect via WhatsApp. Refer a friend whos looking for a job and help them land this opportunity too! Hurry! Limited openings available. Best Regards, HR Sonal 9870375041 iEnergizer A Leading BPO in Noida

For Freshers & Experienced Both Apply. About HEAPS : HEAPS is a health tech platform and Software as a Service (SAAS) provider which leverages advanced data analytics, artificial intelligence and machine learning to revolutionize healthcare delivery and payments model by building a Healthcare Network and a Value Based Care model. Responsibilities: Provide patients with the psychosocial support needed to cope with chronic, acute or terminal illnesses Communicate with patients suffering from various ailments post discharge to understand the status of their health and counsel them.

Role & responsibilities Basic Knowledge about Foreclosure process Strong communication skills and Good interpersonal skills with an ability to understand the customers problem and solving them Obtaining all the required Pre-Foreclosure notices and verifying the validity of the documents. Researching the title search documents obtained from county office records provided by searcher (Title Abstracter) to ensure that the property and the title does not have any issues in order to proceed with the foreclosure. Reviewing the borrower details in order to determine whether the borrower is falling under any state regulated protections which in turn will have an effect on the Foreclosure. Ensuring regular compliance testing or auditing on internal mortgage processes

Job Title: Telecaller / Telemarketing Executive (Female) Company Name: Shri Siddhi Vinayak Group of institutions Location: Bareilly, Uttar Pradesh Job Type: Full-time Experience: 02 years Salary: As Per Norms Education: 12th Pass / Graduate Curriculum Language: Hindi/English Timings- 9 AM 5 PM Schedule: Day shift Role Category: Voice Employment Type: Permanent Benefits: As per Institute Norms Job Summary: We are looking for energetic and self-motivated Telecallers to join our growing team. You will be responsible for calling potential customers, explaining our products/services, and generating leads or sales. How to Apply: Interested candidates may send their resume or call us. Contact Number: 7599471144 Email: ssvubareilly@gmail.com

We are hiring for tele sales executive for LIVE KEEPING PROCESS