235 Calling Process Jobs - Page 2

Immediate hiring for an international voice and sales process for a digital marketing client. Mega walk-in drive held on 4th September 2025 (Friday) , 11:00am - 5:00pm at Regalix India Pvt ltd - opposite to Ikea - hitech city We are looking out for: - Smart GRADUATED freshers with excellent communication skills - experienced folks with atleast 1yr of experience in international voice process - should be flexible to work in any shift - 5days WFO (Sat and Sun is a fixed week off) - Freshers are applicable only for apprentice program Mention the name: Mehnaz HR on your resume before the interview. Please send your resumes on +91 9154784810 on whatsapp for more interview details. HR available from 12:00pm - 6:00pm, Monday to Friday!

Position Description: Client: Confidential ITES Organization Location: Leela Palace, Indiranagar, Bangalore Position: Customer Support Executive International Voice Process Experience: Minimum 6 months in International Voice Process Qualification: Graduate (Minimum) Key Responsibilities: Handle inbound/outbound international customer queries via voice Resolve telecom-related concerns efficiently and professionally Deliver excellent customer service with high levels of accuracy Meet process metrics and KPIs Maintain confidentiality and process compliance Skills Required: Excellent English communication skills (verbal & written) Minimum 6 months international voice experience mandatory Willingness to work in rotational shifts and rotational weekly offs Strong interpersonal skills and ability to work under pressure Salary & Benefits: Salary: Up to 5 LPA Shifts: Rotational shifts with rotational offs Cab Facility: 2-way cab provided Working Days: 5 days working with 2 days off Selection Process: HR Round Versant Operations Round To Apply: Walk in or contact us at: White Horse Manpower Consultancy Pvt. Ltd. #12, Office 156, 3rd Floor, Jumma Masjid Golden Complex, Jumma Masjid Road, Bangalore 560051 Contact: 8151030036 / 9342431049 / 9739002621 / 9986660200

* Bulk hiring *Role:* Customer Support Agent *Responsibilities:* • Handling customer queries • Resolving issues • Delivering excellent customer service *Requirements:* 1 Minimum Graduation 2 Willing to work in rotational shifts 3 Salary: 17-19k in hand 4Hindi and English Must *Location:* Aroli, Navi Mumbai Interview mode -virtual *Note:* Carry your *Aadhaar card* *Contact Person: Hr Prachi *Phone:* 76498 93484

Designation/ Role: Trainee Department: Accounts Receivable Work Timing: Night Shift Qualifications: Minimum HSC/10+2 Equivalent (Any Graduate Preferred) Skills: Good verbal and written communication Skills. Able to build rapport over the phone. Strong analytical and problem-solving skills. Be a team player with positive approach. Good keyboard skills and well versed with MS-Office. Able to work under pressure and deliver expected daily productivity targets. Ability to work with speed and accuracy. Medical billing AR or Claims adjudication experience will be an added advantage. Experience: 01-year experience US calling process will be an added advantage. Job Description: The job involves an analysis of receivables due from healthcare insurance companies and initiation of necessary follow-up actions to get reimbursed. This will include a combination of voice and non-voice follow-up along with undertaking appropriate denial and appeal management protocol. Job Responsibilities: 1) Analyses outstanding claims and initiates collection efforts as per aging report. So that claims get reimbursed. 2) Undertakes denial follow-up and appeals work wherever required. 3) Documents and takes appropriate action of all claims which has been analyzed and followed-up in the clients software. 4) Build good rapport with the insurance carrier representative. 5) Focuses on improving the collection percentage.

Customer Service Related To Appointment Settings Medical (Medical Billing) Voice Process

1. Customer Service Related To Appointment Settings Medical (Medical Billing) Voice Process 2. Customer Success Associate- Excellent comms in both English and Hindi

Act as the first point of contact for customers via phone, email, and chat Handle bookings, delivery status updates, and post-delivery feedback Resolve issues related to shipment delays, truck availability, invoicing, etc. Coordinate with internal teams (Operations, Dispatch, Accounts) to provide real-time updates Maintain accurate records of interactions in the CRM Monitor customer satisfaction and escalate unresolved issues to the relevant departments Follow up on service-related issues to ensure timely closure Support key accounts and ensure SLAs are met

Profile: Voice/Chat Process Location: Mohali & Chandigarh Salary: Up to 32,000 CTC per month Qualification: Minimum 12th Pass or above Shifts: Rotational Working Days: 5 Days/Week Cab Facility: Available Required Candidate profile Drop Your Resume At: WhatsApp: 9056095267 Email: hr03skywaysolution@gmail.com HR-Riya

Hiring: Customer Support Associate -International Process Location : Mohali, Chandigarh Salary : 23kctc to 33,000 CTC Shift : Rotational shifts (as per process) Qualification : UG/Graduate Experience : FRESHERS are welcome Requirements: Excellent English communication skills Willingness to work in rotational shifts Immediate joining is a must Apply Now Contact: Jyoti 8264812719 Immediate joiners only Referrals are highly appreciated

1–3 years of experience in Female customer support /CRM operations/call handling. Ready for Walk-In Interviews Strong communication skills (English,&Hindi) Familiar with CRM/tools (e.g., Zoho, Freshdesk) Female Candidates only Add- sec- 68 Faridabad

Responsibilities: * Manage back office operations with email writing & calling process * Ensure timely data entry and record keeping * Coordinate with teams on administrative tasks * Maintain accurate records and reports

About FloBiz: Built by the same team that set up Koinex (Indias first & largest crypto exchange) in 2017, FloBiz is a neobank for SMBs designed to accelerate their growth and aims to offer a suite of digital products, utility tools and curated services to the rapidly growing & evolving small business sector in India. FloBiz is backed by Peak XV Partners (formerly Sequoia Capital), Elevation Capital (formerly SAIF Partners), Greenoaks Capital, Beenext, Think Investments and a set of marquee angels. About myBillBook: myBillBook is Indias leading GST billing & accounting software available for both mobile & desktop platforms. It offers full capabilities of a miniature accounting system comprising invoicing, inventory maintenance, AR/AP management and business reporting, along with a horde of value add features like CRM, Staff Attendance & Payroll Management, SMS & WhatsApp Marketing etc. myBillBook has been designed from the business owner’s point of view and supports usage across multiple companies, users, devices and platforms with stateof-the-art data security & synchronization technologies for business onthe-go.Job Summary: We are looking for a proactive and customer-focused Inbound Process Executive to handle Voice-based callback requests. In this role, you will be responsible for reaching out to users who have raised queries via call and requested a callback. Your goal is to assist them effectively over the phone, resolve their concerns, and ensure a smooth and satisfying. Job Summary: We are looking for a proactive and empathetic Customer Support Associate (L1) to manage live chat interactions with our customers. You will be the first point of contact for users, helping to resolve issues, answer product-related questions, and provide an exceptional support experience. This is a semi-voice role, where you are required to make or receive customer calls in addition to handling chat-based support. Key Responsibilities: Respond promptly and professionally to customer inquiries via live chat. Handle inbound/outbound voice calls as part of semi-voice support. Understand and resolve customer issues within defined SLAs. Document interactions and resolutions accurately in the CRM/system. Escalate complex issues to L2 or relevant internal teams. Follow standard operating procedures (SOPs) and maintain process compliance. Provide product and service-related information clearly and concisely. Identify and report common customer feedback or recurring issues. Maintain a high level of customer satisfaction (CSAT) and quality scores. Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved Gather customer feedback and share with our Product, Sales and Marketing teams Requirements : 0–2 years of experience in customer support or a similar role. Excellent written communication skills in English and Hindi. Able to write in Hinglish. Spoken communication skills for handling voice calls (semi-voice support). Language Preferred: English, Hindi, Malayalam, Telugu Ability to multitask and stay organized in a fast-paced environment. Good problem-solving skills and attention to detail. Comfortable working with support tools, CRMs, and chat platforms. Willingness to work in shifts, including holidays. Patience when handling tough cases Typing speed of 38 to 40 WPM with 90% and above accuracy Should be a graduate Location : Bommanahalli, HSR Layout

Note:- Customer service, customer support, and customer experience skills. Excellent verbal and written communication skills. Strong problem solving and multitasking abilities. Ability to work effectively in a team environment. Language Requirement : Excellent in English and comfortable in Hindi. Comfortable with 24/7 shift. Male, Female both can apply. Work From Office Location Mohali Interested Candidates can WhatsApp their resume on : 9056288584 Extra Benefits Health insurance Provident fund Cab facility also available

Process: Outbound Telecaller - HSBC Banking Process Job Type: Full-Time Salary: 18,000 CTC / 14,000 In-hand Freshers and Experienced candidates are welcome Gender: Male and Female candidates Shift & Week Off: As per process requirements Required Candidate profile Qualification: Minimum HSC Location: Thane To Apply , Call Or WhatsApp HR Aditya:-8308125422

Were Hiring: Call Representative / Sales Executive (US Shift) Location: Ahmedabad (Work from Office) Shift: 8:00 PM 5:00 AM (Monday to Friday, US Shift) About Us We are serving US-based clients in bookkeeping, payroll, dispatch management, taxation, and MIS reporting. We help businesses reduce costs and improve efficiency with reliable offshore services. Role Overview We are looking for a dynamic Call Representative / Sales Executive to join our growing team. You will be responsible for calling, emailing, and following up with US prospects, introducing our services, and generating qualified leads. Key Responsibilities Make outbound calls to US-based small businesses, CPAs, and service companies. Introduce services and explain cost-saving benefits. Handle objections professionally and maintain strong follow-up discipline. Record all interactions in CRM (HubSpot/Zoho). Schedule appointments/demos for senior management. Achieve weekly/monthly sales targets. Required Skills & Qualifications Excellent spoken and written English (neutral or US accent preferred). Strong communication & persuasion skills. Prior experience in BPO / KPO / Sales / Customer Support (International) preferred. Ability to work night shifts (US hours) consistently. Basic understanding of accounting/bookkeeping terminology is a plus. Familiarity with CRM tools (HubSpot, Zoho, Salesforce) desirable. Result-oriented, self-motivated, and disciplined with follow-ups. What We Offer Competitive salary + performance incentives. Professional training on US market & accounting services. Growth opportunities in international sales & client management.

Role & responsibilities: Coordination with Management task update calling schedule meetings Preferred candidate profile: Has worked in same profile can join immediately can speak and write good english'

Customer Experience Agent Talent Framework To apply, Call/WhatsApp HR Palak at 9289050069 What were looking for: The core of a CX star Exceptional communication mastery Our agents are brand ambassadors of FedEx. They must be articulate, persuasive, and preciseconveying clarity, empathy, and confidence with every word. Key capabilities: Active listening and fast comprehension Fluent and professional English (verbal & written) Strong structuring of responses Grammar, vocabulary, and tone tailored to diverse customer personas. Empathy, patience & emotional intelligence Beyond resolution, we seek resonance. Agents should engage with heartmaking customers feel heard, valued, and supported, even in tough situations. Solution-oriented thinking Agents must be equipped to analyze, simplify, and solveefficiently and independently. They should demonstrate a bias for action and ownership. Attention to detail Every interaction matters. Accuracy in customer data handling, process adherence, and knowledge application is critical for compliance, trust, and cx consistency. Adaptability in a fast-moving world Whether its a tech update, a policy change, or a new customer expectationour agents flex, adapt, and thrive in ambiguity. Enthusiasm & ownership We love high-energy professionals who radiate positivity, take pride in their work, and contribute proactively to team culture and success. Minimum criteria & professional baseline Education - Bachelors degree preferred, but exceptional communicators from diverse academic backgrounds will be considered. Experience - prior experience in customer service, support, sales, or communication-intensive roles is strongly preferred. CX mindset > just process familiarity. Tech savviness - comfort with CRM tools, ticketing platforms, chat/email systems, and general computer skills is necessary. Learning orientation - growth mindset is key openness to feedback, eagerness to improve, and drive to upskill are core to this role. Culture & values alignment - candidates must demonstrate alignment to our core values: Integrity and respect in every interaction Accountability and ownership of outcomes Commitment to customer delight and continuous learning Bonus traits that will set the candidate apart Schedule flexibility: availability for rotating shifts, weekends, and holiday coverage is valued, with fair rotation and employee wellness in mind. Multilingual proficiency: fluency in global languages e.g., Arabic is a game-changer in enhancing international support coverage. Digital dexterity: Prior exposure to ai-powered tools, chatbots, knowledge bases, or experience in hybrid cx environments is a plus. CX certifications or courses: any relevant training in soft skills, customer experience, or complaint handling is appreciated.

Female Telecaller | Subhash Chowk | Sonipat | Academy Exp.- 0-2+ yrs Salary -10-20k+ depend on skills Candidate- mus be graduate Interested candidates contact- 8222822052

JOB DESCRIPTION Designation/ Role: Trainee Department : Accounts Receivable Work Timing: Night Shift Qualifications: Minimum HSC/10+2 Equivalent (Any Graduate Preferred) Skills: Good verbal and written communication Skills. Able to build rapport over the phone. Strong analytical and problem-solving skills. Be a team player with positive approach. Good keyboard skills and well versed with MS-Office. Able to work under pressure and deliver expected daily productivity targets. Ability to work with speed and accuracy. Medical billing AR or Claims adjudication experience will be an added advantage. Experience 01-year experience US calling process will be an added advantage. Job Description The job involves an analysis of receivables due from healthcare insurance companies and initiation of necessary follow-up actions to get reimbursed. This will include a combination of voice and non-voice follow-up along with undertaking appropriate denial and appeal management protocol. Job Responsibilities Analyses outstanding claims and initiates collection efforts as per aging report. So that claims get reimbursed. Undertakes denial follow-up and appeals work wherever required. Documents and takes appropriate action of all claims which has been analyzed and followed-up in the clients software. Build good rapport with the insurance carrier representative. Focuses on improving the collection percentage.

Note:- Customer service, customer support, and customer experience skills. Excellent verbal and written communication skills. Strong problem solving and multitasking abilities. Ability to work effectively in a team environment. Language Requirement : Excellent in English and comfortable in Hindi. Comfortable with 24/7 shift. Male, Female both can apply. Work From Office Location Mohali Interested Candidates can WhatsApp their resume on : 9056288584 Extra Benefits Health insurance Provident fund Cab facility also available

Key Responsibilities: Make outbound calls to potential customers to promote products or services. Handle inbound calls, addressing customer inquiries, and resolving issues. Build rapport with customers to understand their needs and suggest appropriate solutions. Maintain accurate records of customer interactions in the CRM system. Meet or exceed daily, weekly, and monthly targets for sales, lead generation, or customer interactions. Collaborate with the sales and marketing teams to align strategies and improve campaign effectiveness Qualifications: High school diploma or equivalent. Proven experience in a telesales or Sales Executive role. Excellent verbal communication and interpersonal skills. Ability to handle rejection and stress in soliciting customers. Proficiency in using teleselling software and CRM tools. Fluency in English and/or regional languages. Basic computer knowledge and data entry skills.

Job Highlights Kotak Outbound Sales Officer Location: Thane Company: Kotak Mahindra Bank (Direct payroll) Role Type: Full-time, office-based outbound sales (Calling) Shift: Fixed 9:30 AM 6:30 PM Week Offs: 8 per month (Saturdays & Sundays) Eligibility Criteria Gender: Open to Male & Female candidates Education: Graduate (any stream) Age Range: 18 to 32 years Experience: Minimum 6 months in sales (no freshers) Candidates with 3+ years of experience and basic English can earn higher CTC Communication: Average English (able to read and give a self-introduction) Employment Gaps: No gaps over 6 months To schedule your interview, please call or send your CV via WhatsApp to: HR Dhanashri: 7796426785

Note:- Customer service, customer support, and customer experience skills. Excellent verbal and written communication skills. Strong problem solving and multitasking abilities. Ability to work effectively in a team environment. Language Requirement : Excellent in English and comfortable in Hindi. Comfortable with 24/7 shift. Male, Female both can apply. Work From Office Location Mohali Interested Candidates can WhatsApp their resume on : 9056288584 Extra Benefits Health insurance Provident fund Cab facility also available

Role & responsibilities: Responsible for generating sales through calling customers and developing opportunities for the sales team through given sales leads. Briefing the customers on project USPs thoroughly. Scheduling and conducting meetings with the customers- Understanding the need of customers and offering solutions accordingly. Auditing the leads and expanding the customer base through referral generations. Compiling and analysing sales figures Collecting customer feedback, market research and keeping up to date with new products launches Preferred candidate profile Excellent communication skills Good at customer follow-up Should keep the record of feedback-mails/phones Real Estate background preferred

Role & responsibilities Managing customer through Phone calls/ Chats/ Email etc Should have knowledge of Home loan product Raising Service request as per the customer requirement Good Communication skill- English- Read/Write