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0.0 - 2.0 years

1 - 3 Lacs

Pimpri-Chinchwad, Pune

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Process- Loan Recovery, Collection Voice Process Experience- fresher/experience Good communication skills in Hindi & Marathi and Basic English Salary: Fresher- Upto 13k in hand + incentives Experience- Upto 16k in hand + incentives. Rounds of interview : HR, Ops. Preferred candidate profile HSC is mandate Job location:- Karishma chowk Kothrud , Pune. To schedule your interview Call or send your CV through WhatsApp HR Dhanashree :- 9765799435

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0.0 - 5.0 years

1 - 3 Lacs

Pimpri-Chinchwad, Pune

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Role & responsibilities: Salary:- 12,200 in hand plus unlimited incentives every month depends on interview Immediate Joining Freshers & experience both can apply Basic communication in Marathi, Hindi & English Job Location: Viman Nagar Pune-411014 Preferred candidate profile: Min qualification - 12th & Immediate Joiners Having basic Knowledge of Computer. Fixed day shift Perks and benefits: PF+ESIC and other benefits How to Apply: To schedule your interview Call or send your CV/Resume through WhatsApp HR Shweta :- 9822946582 Mail Id :- shweta.sangale@credicus.co

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1.0 - 4.0 years

3 - 4 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG wit Min 1 Year International BPO Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 5.0 years

3 - 4 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Gurgaon for Customer Support for a Blended Process Key Highlights: 1: Graduate/UG with min 1 year experience in Customer Support/BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 4.0 years

1 - 4 Lacs

Mumbai, Mumbai Suburban, Mumbai (All Areas)

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SBI General Insurance Process - Inbound - Outbound customer service HSC/GRADUATES 1 year any BPO experience -Salary - 25k inhand -Rotational Day Shift -Rotational Week off. More Details Call HR *HR Vaishnavi :- 7796426971 Required Candidate profile *Job Location- Malad, Virar * Qualification: Min HSC To Any Graduate To schedule your interview Call or send your CV through WhatsApp (number mentioned below) *HR Saumya:- 8263043709* Perks and benefits * Incentives and growth opportunities. *

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0.0 - 5.0 years

2 - 5 Lacs

Pimpri-Chinchwad, Pune

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Urgent Opening for Education Counsellor / Academic Counsellor - Salary: 20,000 To 40,000CTC - Performing counselling for interested candidates by making outbound calls. - For more information Apply Now... Required Candidate profile Qualification: Any Graduate Job Location: Baner & Aalandi To schedule your interview send your CV through WhatsApp (number mentioned below) * HR Saumya :- 8263043709 * Perks and benefits Performance Bonus and growth opportunities.

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0.0 - 3.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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* Hiring For IDFC PL * - Average Hindi candidate with good selling skills - Sales Process - Salary: 12500 To 17,000 In hand (Incentives on sales ) - Minimum HSC Pass to Any graduate - shift timing - 9:30am-6:30pm - work from office Required Candidate profile Candidate should be willing to work from office. How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Mangesh:- 7798214006 Perks and benefits competitive salary with unlimited Incentives

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0.0 - 3.0 years

1 - 2 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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HIRING FOR SKINSI Process Customer Service Salary IN HAND - 15000/- FRESHERS ARE WELCOME Need Immediate Joiners Required Candidate profile Candidate should be willing to work from office. How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Mangesh:- 7798214006 Perks and benefits Immediate Joining & Supportive Environment

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0.0 - 5.0 years

1 - 3 Lacs

Mumbai, Thane, Mumbai (All Areas)

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Location:- Kapurbavadi junction, Majiwada Thane (w)- 400607 Process:- Kotak Bank Voice Process Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Salary:- 10,000 To 23,000 CTC Freshers and experience both can apply Good communication Marathi And Hindi Perks and benefits:- High Incentives and growth opportunities. How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Mangesh :- 7798214006

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0.0 - 5.0 years

1 - 3 Lacs

Pune

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Process: BFL Customer Services Golden Opportunity for candidates to start their career HSC/ Graduate Freshers Good Communication Salary: Upto 14000/- CTC Required Candidate profile • Work Location: Pune How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Saumya:- 8263043709(Call and What's app)

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1.0 - 6.0 years

3 - 5 Lacs

Mumbai, Mumbai Suburban, Mumbai (All Areas)

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Must have 1+ Year of experience working in Australia BPO or other Australian industries. Fluent communication skills in Aussie English is a must. We are seeking a skilled, reliable, and efficient Assistant to support our Loan Agency business who can assist with administrative duties and provide excellent customer service and also assist with some warm sales . The ideal candidate should be detail-oriented, organized, and communicate well. The tasks may include outbound calling, data entry, scheduling appointments, managing email correspondence, conducting market research, and assisting with client inquiries. The assistant should have contact center experience in home loans or real estate or a similar field for Australian-based clients and proficiency in Microsoft Office Suite and CRM software is preferred. Skills required: - Administrative support - Customer service - Outbound calling - Data entry - Email management - Market research - Social media management - Strong communication skills - Social media management - Strong communication skills

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0.0 - 2.0 years

0 - 2 Lacs

Chennai

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Hiring Freshers for AR Calling ( International Voice Process ) Eligibility: Any Graduation(including backlogs)/Diploma, with excellent communication skills can apply. Experience: Fresher Location: Chennai (Work from office) Shift: Complete Night Shift Job Description: -Analyse patient accounts. -Decide on the action to be taken in the account. -Complete the action and suggest further action. -Responsible for calling Insurance companies (in US) on behalf of doctors/physicians and follow up on outstanding Accounts Receivable. -To prioritize the pending claims for calling from the aging basket. -To check the appropriateness of the insurance information given by the patient if it is inadequate or unclear. -Escalate difficult collection situations to management in a timely manner. Skill Sets: -Excellent verbal and written communication skills in English -High energy and positive attitude -Ability to work well in a team environment -Flexible to work in Night Shifts I f you are interested walk-in with your updated resume on below mentioned date, time & venue. Coronis Ajuba Tidel Park, 12 th Floor, Taramani (Opposite to Thiruvanmiyur Railway Station), Chennai -600113 Date: Scheduled Interview on 27-May-2025 & 28-May-2025 Timing: 10.00AM to 5.00PM Register your Tidel Entry Pass in the below link https://aathini.tidelpark.com/Pass/Visitor TIDEL - Visitor Pass Regards, Coronis Ajuba HR Team

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0.0 - 3.0 years

1 - 3 Lacs

Gurugram

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Roles and Responsibilities : Handling Inbound and outbound calls Handle outbound calls to generate leads for insurance sales, credit card sales, and BFSI products Meet daily targets set by the company for sales performance metrics such as conversion rates, call volume, etc. Desired Candidate Profile : 0-1 year of experience in BPO, call center (fresher's can also apply). Strong problem-solving skills to handle multiple queries simultaneously. Excellent communication skills All Graduate, Undergraduate, Fresher's, Experience, Everyone can Apply. Salary: 12K - 26K CTC ( Plus Incentives) depend on interview Job Location: Sector 22A, Sector 18,Gurugram, Haryana 122005 Time: 11 AM to 4 PM Interested candidates can call or Mail : HR Sonal : 7703812770 (Sonal@globiva.com )

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1.0 - 3.0 years

2 - 3 Lacs

Gandhinagar, Ahmedabad

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Hiring for Record Retrieval Specialist #Shift-Us Shift Timing #Location: Ahmedabad, Gujarat # Minimum 6 Month Experience Required in International Voice process #Fluent English Required Meal Facility also available one month extra Bonus

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2.0 - 7.0 years

2 - 3 Lacs

Hyderabad

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What drives us? A single tap on your phone unlocks a world that transforms your entire car ownership journey, covering every milestone - from finding your perfect match to keeping it running smoothly, to selling it later. Thats the future we're building at CARS24. Our mission is to ensure car ownership is stress-free. We want our customers to focus on the open road, not roadside worries. We're building a one-stop shop, a Super App for all their car needs, powered by technology, data science, and deep customer insights. We are already one of the largest Auto-tech companies in the world, but we are not stopping here. We aim to grow 10x in the next five years. What will you drive? As a Retail Associate (RA), your daily goal is to reach a set number of leads and engage prospects with charm and persuasion. We'll track your calling minutes to ensure every moment counts toward our success. This role isn't just about showing up; it's about delivering results! You'll have monthly targets that push your competitive spirit and test your negotiation skills. And there's more! You'll receive comprehensive training over 7 to 15 days, both in the classroom and on the job. Our top-notch program prepares you to handle any challenge because at CARS24, we're committed to setting you up for success. Get ready for incentives that revolve around hitting targets, scoring big on conversions, and turning every challenge into a victory lap. It's not just about meeting goals; it's about surpassing them and reaping the rewards. Who are we looking for? Cruise into a full-time gig with 6 action-packed work days a week. Don't worry; we've got your back with a weekday off to recharge those engines. A disciplined enthusiast with strong negotiation skills with customers and regular follow up to win back leads. Zoom in at 9:30 AM and coast through to 6:30 PM—because at CARS24, we're all about revving up during office hours. Park yourself at our office by 10 AM sharp (maximum), with a dash of Punctuality and flexibility for those occasional extra laps around the track. Gear up and join our winning and exciting team at CARS24, where every day is a drive towards success!

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0.0 - 2.0 years

2 - 4 Lacs

Chandigarh

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1.Making appointments to see existing and potential clients. 2.After sale services to Clint. 3.Provide detail for company products, prescription drugs to a variety of customers. 4.Provide Regular information related to new product launch, Offers/Schemes, dispatch & delivery details etc. 5.Achieving monthly, quarterly and annual sales goals. 6.Explore new market. 7.Maintaining proper customer call and administrative records. 8.Attending seminars, Pharma expo, Webinar. Skills:- Must have knowledge about the Sales & Marketing, Calling and documentation. Proficient at Advance MS Excel and other MS Office application. Excellent written & verbal communication. Ability to understand the requirements and work accordingly. Must have strong decision-making and problem-solving skills. Education & Experience:- Graduate/Post-graduate in Pharma/Management, business or similar. Experience working in Pharma Sales & Marketing. Experience in Data Management and Analysis. Working knowledge of MS Excel.

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1.0 - 6.0 years

3 - 6 Lacs

Pune

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Position: Associate & Senior Associate-International Voice BPO Location: Kharadi, Pune Salary: Up to 6 LPA (Depending on Experience) Graduate Min 1 years of exp. required in International BPO Voice Process. Excellent communication skills. Required Candidate profile 5 Days Working Rotational Shift. No Cab Facility. If interested contact @7696495267 hr.skyway603@gmail.com HR- Bhumika

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1.0 - 4.0 years

2 - 3 Lacs

Nagar

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Leap of Faith Technologies Pvt. Ltd. is looking for Cold Calling Executive to join our dynamic team and embark on a rewarding career journey Contacting potential or existing customers through calls and explaining the products or services offered by the company. Gathering customer information and updating the company's database accordingly. Resolving customer complaints or inquiries in a professional manner. Achieving daily or weekly call targets. Recording call logs, customer interactions, and other relevant information. Following up with customers after the initial call to ensure customer satisfaction and resolve any remaining issues. Maintaining a professional and courteous manner while dealing with customers. Staying updated on the latest product and industry knowledge. Collaborating with other departments to resolve customer issues and improve customer experience. Excellent communication Skills, CRM-Savvy

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6.0 - 8.0 years

15 - 25 Lacs

Bengaluru

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Job Summary We are seeking a highly motivated and experienced Team Lead- Ops with 4 to 5 years of experience in Standard Order to Cash. The ideal candidate will have a strong background in Provider Calling Order Entry (DME Supplies) Eligibility & Benefit Verification and Provider domains. This hybrid role requires excellent organizational and communication skills to ensure seamless operations and drive team success. Responsibilities Lead the team in managing the Standard Order to Cash process to ensure timely and accurate order fulfillment. Oversee the daily operations of the team ensuring adherence to company policies and procedures. Provide guidance and support to team members in Provider Calling Order Entry (DME Supplies) and Eligibility & Benefit Verification. Monitor team performance and implement strategies to improve efficiency and productivity. Collaborate with cross-functional teams to resolve any issues related to order processing and customer service. Ensure compliance with industry regulations and company standards in all operational activities. Conduct regular team meetings to discuss progress address concerns and share best practices. Develop and maintain strong relationships with providers and other stakeholders to facilitate smooth operations. Analyze data and generate reports to track team performance and identify areas for improvement. Implement process improvements to enhance the overall efficiency of the Order to Cash cycle. Provide training and development opportunities for team members to enhance their skills and knowledge. Ensure accurate and timely documentation of all operational activities and transactions. Support the team in achieving their individual and collective goals contributing to the overall success of the company. Qualifications Must have experience in Standard Order to Cash processes. Should have domain knowledge in Provider Calling Order Entry (DME Supplies) and Eligibility & Benefit Verification. Must possess strong organizational and communication skills. Should have the ability to lead and motivate a team effectively. Must be proficient in data analysis and report generation. Should have a keen eye for detail and a commitment to accuracy. Must be adaptable to a hybrid work model and comfortable with day shifts. Should have a proactive approach to problem-solving and process improvement. Must be able to collaborate effectively with cross-functional teams. Should have a strong understanding of industry regulations and compliance requirements. Must be committed to continuous learning and professional development. Should have excellent interpersonal skills to build and maintain relationships with stakeholders. Must be able to work independently and as part of a team to achieve common goals.

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0.0 - 1.0 years

4 - 5 Lacs

New Delhi, Gurugram, Delhi / NCR

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*Responsible to connect with clients over the call for order updates *Educate customers about product features, services, and promotions to enhance their understanding and utilization, thereby fostering long-term engagement. *Resolve the queries and process the order of interested customer ,product delivery confirmation and return update *Document customer feedback and insights to identify trends, common issues, and areas for improvement in products or services. candidates from Gurgaon and Delhi only.

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1.0 - 5.0 years

3 - 5 Lacs

Bengaluru

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Respond to customer queries via phone, email, and chat in a timely and professional manner Resolve delivery, booking, and payment-related issues by coordinating with internal teams Ensure high customer satisfaction by providing accurate information and efficient solutions Maintain records of customer interactions and update CRM tools

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1.0 - 4.0 years

2 - 5 Lacs

Lucknow

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National Academy of Digital Marketing is looking for Tele - Caller to join our dynamic team and embark on a rewarding career journey. A telecaller is a customer ervice representative who contacts customers over the telephone A typical job description for a telecaller includes the following responsibilities:1 Make outbound calls to customers to promote products and services, or follow up on recent purchases Respond to customer inquiries and provide information about products and services Resolve customer complaints and provide appropriate solutions Keep records of all customer interactions and transactions, updating customer information in a database as necessary Meet and exceed sales and customer satisfaction targets Continuously improve product and service knowledge to provide accurate information to customers Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings Follow all company policies and procedures, including those related to confidentiality and data security Participate in training and development opportunities to improve skills and knowledge Adhere to schedules and work efficiently under pressure to meet deadlines

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1.0 - 2.0 years

0 - 1 Lacs

Dhanbad

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Role & responsibilities Job Title: Telecaller Location: Dhanbad Work Timing: 9:00 AM 6:00 PM Weekly Off: 1 day Joining: Immediate joiners preferred Job Summary: We are looking for a motivated and confident Telecaller to join our team in Dhanbad. The role involves calling potential students, explaining our educational services, and generating leads. Candidates with prior telecalling or marketing experience in the education sector will be given preference. Key Responsibilities: Make outbound calls to prospective students and parents Provide detailed information about courses and services Follow up on leads and maintain a call log Achieve daily and monthly call targets Coordinate with the marketing and admissions team Requirements: Prior experience in telecalling, preferably in education Good communication and interpersonal skills Basic computer knowledge Positive attitude and target-oriented

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0.0 - 5.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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-Process:- Inbound And Outbound Process -Fresher/ experience both can apply -HSC pass can apply -freshers Salary-13k To 18k + incentives -Shift timing:- 9:30am-6:30pm -Average communication required Required Candidate profile Min Qualification HSC To schedule your interview Call or send your CV through WhatsApp/ mail (number mentioned below)- HR Pratiksha:-8698488197 Mail id :- pratiksha.shirtode@credicus.co Perks and benefits High Incentives and growth opportunities.

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1.0 - 6.0 years

4 - 6 Lacs

Pune

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Handle inbound and outbound calls. Understand customer requirements and provide relevant project details. Qualify leads and schedule site visits or meetings with sales representatives. Maintain accurate records of customer interactions using CRM software. Follow up and provide additional information. Coordinate with the sales and marketing teams to align lead generation efforts. Preferred candidate profile Excellent verbal and written communication skills. Strong interpersonal and customer service skills. Ability to understand customer needs and explain real estate products clearly. Proactive, target-driven, and detail-oriented approach. Fluent in English, Hindi, and Marathi.

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Exploring Calling Jobs in India

Calling jobs in India are in high demand across various industries such as customer service, sales, and marketing. These roles typically involve making outbound calls to customers, clients, or prospects to provide information, sell products or services, or conduct surveys. With the rise of remote work options, calling jobs have become even more accessible to job seekers in India.

Top Hiring Locations in India

  1. Mumbai
  2. Delhi
  3. Bangalore
  4. Pune
  5. Hyderabad

These cities have a high concentration of companies in industries like BPO, IT, and e-commerce that actively hire for calling roles.

Average Salary Range

The average salary range for calling professionals in India varies based on experience and the industry they work in. Entry-level calling roles may offer a salary of ₹2-4 lakhs per annum, while experienced professionals can earn upwards of ₹6-10 lakhs per annum.

Career Path

In the calling job market, a typical career path may progress as follows: - Call Center Agent - Senior Customer Service Representative - Team Leader - Call Center Manager

Advancing in this field often involves gaining experience, developing strong communication skills, and taking on leadership roles.

Related Skills

In addition to strong communication skills, calling professionals may benefit from having skills such as: - Customer relationship management - Sales techniques - Problem-solving abilities - Basic knowledge of CRM software

Interview Questions

  • What motivates you to work in a calling job? (basic)
  • How do you handle rejection during a call? (medium)
  • Can you share a time when you successfully upsold a product? (advanced)
  • How do you prioritize your calls when you have a long list of leads to contact? (medium)
  • What strategies do you use to build rapport with customers over the phone? (medium)
  • Describe a situation where you had to deal with an irate customer. How did you handle it? (advanced)
  • How do you stay motivated during long calling hours? (basic)
  • What do you think are the key qualities of a successful calling professional? (basic)
  • Have you ever had to meet strict targets in a calling role? How did you achieve them? (medium)
  • How do you ensure that you are following all compliance regulations during calls? (advanced)
  • Can you walk us through your approach to cold calling? (medium)
  • How do you handle objections from potential customers? (medium)
  • Tell us about a time when you had to collaborate with other team members for a calling campaign. (medium)
  • What tools or software are you familiar with for managing calling campaigns? (basic)
  • How do you handle sensitive customer information during calls? (advanced)
  • Describe a successful cross-selling experience you had in a calling role. (medium)
  • How do you ensure that you are providing accurate information to customers on calls? (medium)
  • Have you ever had to de-escalate a tense situation with a customer over the phone? How did you handle it? (advanced)
  • What strategies do you use to keep track of your calling metrics and performance? (medium)
  • How do you handle follow-up calls with customers after an initial interaction? (medium)
  • Can you give an example of a time when you went above and beyond to provide exceptional customer service on a call? (advanced)
  • How do you prioritize tasks when you have multiple calling campaigns to manage? (medium)
  • What do you think sets you apart from other candidates applying for this calling role? (basic)
  • How do you handle stress and pressure in a fast-paced calling environment? (medium)

Closing Remark

As you explore calling jobs in India, remember to showcase your communication skills, resilience, and ability to handle challenging situations during interviews. With preparation and confidence, you can excel in the competitive calling job market. Good luck!

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