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0.0 - 4.0 years

1 - 3 Lacs

Pimpri-Chinchwad, Pune

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Position:- Inbound And Outbound Voice Process Location:- Viman Nagar Pune- 411014 Department:- Customer Service, Inbound, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary:- 12,200 plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Gaurav: 7796427055

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0.0 - 5.0 years

2 - 3 Lacs

Kolkata

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SUMMARY Opening for experience AR Caller / Denial Management experience candidates in Kolkata, Salary upto 3.60 lpa Job Title:** AR Caller / Denial Management Executive Location:** Salt Lake, Kolkata (Work from Office) Working Days:** 5 Days a Week Weekly Off:** 2 Rotational Offs Shift Timings:** Rotational Shifts Joining:** Immediate Joiners to Candidates with Max 15 Days’ Notice JOB DESCRIPTION: We are hiring for the position of **AR Caller / Denial Management Executive** for a reputed US healthcare BPO in **Salt Lake, Kolkata**. This is a **full-time, outbound calling process**, requiring follow-up with US-based insurance companies to resolve pending or denied claims. Requirements Good command of **spoken and written English**. Prior experience in **AR Calling** or **Denial Management** is preferred. Basic knowledge of US healthcare revenue cycle, CPT/ICD codes is an added advantage. Open to work in **rotational shifts**. Must be ready to **work from office** (Salt Lake, Kolkata). Only **immediate joiners or up to 15 days’ notice** candidates will be considered. Benefits Salary:** Up to 3.60 lpa annual CTC Drop Cab Facility** (as per shift timing and company policy) Work from Office (No WFH) Stable weekday schedule with 2 rotational offs

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1.0 - 6.0 years

1 - 3 Lacs

Bengaluru

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Inside Sales/ Care Buddies Job Description:- Key Requirements: 6months -6 years of Inside Sales / Tele Sales or Customer support ( Outbound ) experience. Education Qualification - Any Graduation Good communication skills and proficiency in English and Hindi. Good interpersonal skills. Highly motivated and target driven with a proven track record in sales. An Excellent Team player. Excellent selling and negotiation skills Relationship management skills and openness to feedback Knowledge of MS office. Key Responsibilities: Counseling around 100 customers over the phone every day who have downloaded MediBuddy. Following up with them and converting them into leads. Influencing consumer choice and preference of service by following a prepared script to give relevant specialty information. Maintaining procedures, processes, and quality on all the calls. Expedite the resolution of customer problems and complaints to maximize satisfaction. Achieve sales targets. Achieve talk time target.

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0.0 - 5.0 years

1 - 2 Lacs

Noida

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Job Opportunity: Regional Customer Service Executive (Voice Process) | Day Shift | WORK FROM OFFICE Location: iEnergizer, A-37, Sector 60, Noida Salary: 21,700 CTC + PAID Training Provided Languages Required: Kannada, Tamil, Telugu, or Malayalam (with Hindi or English as a second language) Who Can Apply? Freshers and Experienced candidates welcome Graduates & Undergraduates eligible Job Requirements: Basic English or Hindi communication skills 6-day working schedule Immediate joiners preferred Why Join Us? Get started with a stable career in customer service we offer paid training to help you succeed from day one! How to Apply? WhatsApp your CV to HR SONAL at 9870375041 Mention your preferred language below your CV For any queries, feel free to connect via WhatsApp. Refer a friend whos looking for a job and help them land this opportunity too! Hurry! Limited openings available. Best Regards, HR Sonal 9870375041 iEnergizer A Leading BPO in Noida

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1.0 - 4.0 years

7 - 9 Lacs

Navi Mumbai

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Overview GEP delivers transformative supply chain solutions that help global enterprises become more agile and resilient, operate more efficiently and effectively, gain competitive advantage, boost profitability and increase shareholder value. Fresh thinking, innovative products, unrivaled domain expertise , smart, passionate people — this is how GEP SOFTWARE, GEP STRATEGY , and GEP MANAGED SERVICES work together. D eliver supply chain solutions of unprecedented scale, power , and effectiveness. Our customers are the world’s best companies, including hundreds of Fortune 500 and Global 2000 industry leaders who rely on GEP to meet ambitious strategic, financial , and operational goals. A leader in multiple Gartner Magic Quadrants, GEP’s cloud-native software and digital business platforms consistently win awards and recognition from industry analysts, research firms , and media outlets, including Gartner, Forrester, IDC , and Spend Matters. GEP is also regularly ranked a top supply chain consulting and strategy firm, and a leading managed services provider by ALM, Everest Group, NelsonHall , IDC, ISG , and HFS, among others. Headquartered in Clark, New Jersey, GEP has offices and operations centers across Europe, Asia, Africa , and the Americas. To learn more, visit www.gep.com . Are you one of us? GEP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, protected veteran status, disability status, or any other characteristics protected by federal, state or local law. We are committed to hiring and valuing a global diverse work team. GEP is proud to be an EEO/AA employer M/F/D/V. For more information please visit us on GEP.com or check us out on LinkedIn.com. Responsibilities Sales Development (Associate) - US / EU Fulltime. Location: Mumbai GEP Worldwide is a global market leader in unified Procurement & Supply Chain solutions. With 25 years of experience, we serve 550+ global customers in 110 countries with 6000+ employees in 27 offices across Europe, Asia, Africa, and the Americas. Overview: We intend to accelerate our growth by recruiting a top-notch Sales Development Representative who will be an integral part of a fast-growing sales environment. As a GEP SDR, you will participate in the introduction of sales in your assigned region to decision-makers in their targeted accounts. How we will work together : Explain the value of GEP to potential customers Collaborate with sales and marketing teams to create strategies for finding new prospects and developing sales plans Provide helpful information to potential customers to cultivate early-stage opportunities Work hard to achieve weekly, monthly, and quarterly sales goals Make a convincing argument for GEP to relevant decision-makers Continuously learn about GEP and its competitors Maintain a professional LinkedIn profile to connect with potential customers Keep track of lead activity and notes in company systems We are here for you: Having the opportunity to work with a diverse and global team made up of outstanding professionals who are experts in their fields is a rewarding experience Excellent opportunities for career development and training Our employees are known for their service excellence, positive attitude, enthusiasm, teamwork, continuous learning, and accountability The possibilities are endless when you work at GEP Worldwide. You are now sitting in a position where you are welcoming ideas and the possibility of growth, being recognized for your unique contributions, developing a strong sense of purpose, and being complemented with a fun, flexible, and inclusive working environment - apply now if this sounds like a company you belong to. Qualifications Skills & Experience: Must have at least 1-5 years of experience in Business development or inside sales in a high-tech B2B /cloud/SaaS/IT services environment Should be proficient in identifying and reaching out to potential customers using multiple methods such as outbound calling, email, direct mail, and LinkedIn Must be adaptable to a dynamic work environment with a constant focus on growth and change Must have a proven track record of exceeding sales goals and quotas Should be able to communicate the value proposition in a clear, concise, and convincing manner Must be able to handle objections and educate prospects in a consultative manner Bachelor’s degree or MBA or equivalent experience required Should be fluent in English. Nice to have: Experience in selling ERP/Sourcing/Spend Management/Supply Chain/Procurement/Financial software solutions is desirable. The X- Factor: A mindset of being an entrepreneur Recognizes the importance of promptly assisting sales team Driven by oneself and capable of organizing and handling multiple tasks in a rapidly changing environment.

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2.0 - 4.0 years

4 - 7 Lacs

Pune

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Job Summary: The Customer Success Associate will play a crucial role in supporting our Customer Success Managers (CSMs) by preparing presentations, maintaining requirements sheets, and ensuring seamless coordination between the team and clients. This role requires excellent communication skills, proficiency in presentation tools, and a keen eye for detail. Key Responsibilities: Presentation Creation: - Develop and design engaging and professional presentations for internal and external stakeholders. - Collaborate with CSMs to gather necessary content and ensure presentations align with client needs and company standards. - Update and refine presentations regularly to keep them current and relevant. Requirements Management: - Maintain accurate and up-to-date requirements sheets, tracking client needs, project progress, and deliverables. - Work closely with CSMs to understand client requirements and document them effectively. - Ensure all documentation is organized, accessible, and adheres to company protocols. Coordination and Communication: - Act as a liaison between CSMs, clients, and internal teams to ensure clear communication and effective collaboration. - Schedule and coordinate meetings, calls, and follow-ups with clients and internal teams. - Assist in preparing agendas, meeting notes, and action items to facilitate smooth project execution. Support CSMs: - Provide administrative and operational support to CSMs, enabling them to focus on strategic client management. - Help track and report on key performance indicators (KPIs) and client success metrics. - Assist in the onboarding process for new clients, ensuring a seamless transition and positive experience. Qualifications: - Bachelor's degree in Business, Marketing, Communications, or a related field. - Proven experience in a customer success, coordination, or administrative role. - Proficiency in Microsoft Office Suite (especially PowerPoint and Excel) and other presentation tools. - Strong organizational and multitasking skills, with the ability to manage multiple priorities. - Excellent written and verbal communication skills. - Attention to detail and a commitment to delivering high-quality work. - Ability to work independently and collaboratively in a fast-paced environment

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0.0 - 4.0 years

1 - 2 Lacs

Pimpri-Chinchwad, Pune

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-Marathi /Hindi & Basic English Communication. -Providing service to the customers. -Salary :- 12,200/- -Shift: 9.30 to 6.30 -Rotational off -Freshers/Experienced both can apply. -Handling Inbound And Outbound calls Required Candidate profile Job Location: Viman Nagar,Pune, 411041 To schedule your interview send your CV through WhatsApp Or Call(number mentioned below) HR Gaurav:- 7796427055 Perks and benefits Decent work culture and lucrative incentives

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0.0 - 5.0 years

1 - 5 Lacs

Bengaluru

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Hiring For International Voice ,Tech Support & Non Voice 5 days working 2 days off Puc Mandate Freshers Salary 19 to 20 k Exp 28 to 30k unlimited inc Free food 2 way cab Night Shift & Day Shift loc ITPL & Marathahalli Contact Antony 9791699480

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1.0 - 6.0 years

1 - 3 Lacs

Noida

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Graduate with Excellent GOOD skills required in ENGLISH. Join the Group for more Updates https://chat.whatsapp.com/GLV91cNxpMP0Mm1C3LO4Gq WORK FROM OFFICE Job Responsibilities: - 1. Resolve customer complaints via Call. 2. Responding promptly to customer inquiries. 3. Ensure customer satisfaction and provide professional support. 4. Proper resolution to customer Queries. Job Requirements: Flexibility to work in 24/7 environment Excellent Communications skills required in ENGLISH FRESHER OR 1 Year experience in BPO Graduation Mandatory Salary: 18K-25K CTC 5/6 Days Working Shift - 9 Hour Rotational AND Afternoon Shifts, For Male 24*7 (Last shift 5 pm to 2 am) for Females DAY SHIFTS ONLY 6 am to 8 pm (Any 9 Hours window) Location : Noida Interested candidates can WhatsApp to Schedule their interview on the Below mentioned number HR Vanshika Aggarwal Interview Details: Contact Person: HR Vanshika Aggarwal Contact Number : 9211529334 Timing : Monday to Saturday From 10:00 AM to 3 PM. Address : iEnergizer, A-37, GATE NO. 2, Sec- 60, Noida.Near Sector 59 metro station Feel free to refer your friends and share the contact number 9211529334

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0.0 - 5.0 years

2 - 5 Lacs

Mumbai, Navi Mumbai, Mumbai (All Areas)

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1. Manage large amounts of incoming phone calls 2. Identify and assess customers’ needs to achieve satisfaction 3. interactive communication 4. Provide accurate, valid and complete information 5. Maintain confidentiality 6. Open for inbound process Required Candidate profile Minimum Requirements: - 1. Graduate Mandatory (No Pursuing) 2. Good Communication in English & Hindi 3. Age Bar: 20-30 Years 4. Immediate Joiners 5. Banking or insurance calling experience preferred

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0.0 - 5.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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- Process: Zee5 - Email, Chat and Voice - Min HSC or Graduate candidates can apply - Candidate should be able to read, write and Speak Good/excellent English - Salary up to 20k - Only male candidate is preffred - 1 Rotational Week off Required Candidate profile Qualification: HSC pass Location: Malad West, Mumbai 400064 To schedule your interview Call or send your CV through WhatsApp (number mentioned below) *HR Rohan:- 8177871758* Perks and benefits Compititive salary with Lucrative Incentives

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0.0 - 3.0 years

1 - 2 Lacs

Gurgaon/Gurugram

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South Indian Language knowledge Strong communication and interpersonal skills Good organizational and multitasking abilities Proficiency in MS Office (Word, Excel, PowerPoint) Problem-solving mind-set Required Candidate profile capitalplacement02@gmail.com P- 9891750342 | WhatsApp- 7895263093

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0.0 - 3.0 years

3 - 4 Lacs

Mumbai, Malad

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Key Responsibilities: Sales Strategy Development: Develop and implement effective sales strategies to meet or exceed company targets and objectives. Lead Generation and Prospecting: Identify and qualify new leads through various channels, including cold calling, networking, digital marketing, and social media. Customer Relationship Management: Build and maintain relationships with existing and potential clients, ensuring high levels of customer satisfaction and loyalty. Sales Presentations and Negotiations: Prepare and deliver compelling sales presentations, negotiate deals, and close sales with both new and existing clients. Market Research and Analysis: Conduct market research to identify new opportunities, trends, and competitors. Analyze customer needs and preferences to inform marketing strategies. Campaign Development and Execution: Collaborate with the marketing team to create and execute promotional campaigns, advertisements, and content across various channels, including social media, email, and traditional media. Content Creation and Management: Assist with the creation of marketing materials, including brochures, product descriptions, website content, and social media posts. Sales Reporting and Metrics Tracking: Track and report on sales performance, marketing campaign effectiveness, and key performance indicators (KPIs). Provide regular updates to management. Brand Development and Promotion: Support brand positioning and ensure consistent messaging across all marketing efforts. Contribute to improving the brand's public image and recognition. Collaboration with Cross-functional Teams: Work closely with the product development, customer service, and sales teams to ensure alignment and smooth execution of sales and marketing initiatives. Salary/Compensation: Competitive salary, with performance-based incentives and commissions (depending on sales achievements). This role is ideal for someone who enjoys a fast-paced, dynamic environment and has a passion for driving growth through both strategic marketing and sales initiatives.

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0.0 - 3.0 years

1 - 2 Lacs

Chennai

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Handle outbound customer calls in professional manner Interact with customers over a call with strong communication Engaging with potential and existing customers via phone Keep record of every customer interaction. Required Candidate profile Qualification: 12th to Graduate Languages: Tamil, Telugu, Hindi, Malayalam, Kannada Experience: 0 to 3 Location: Chennai Male & Female Immediate joiners preferred Contact HR : Sadhana 6379312487

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1.0 - 6.0 years

1 - 3 Lacs

Noida

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Graduate with Excellent Communication skills required in ENGLISH. WORK FROM OFFICE Job Responsibilities: - 1. Resolve customer complaints via Call. 2. Responding promptly to customer inquiries. 3. Ensure customer satisfaction and provide professional support. 4. Proper resolution to customer Queries. Job Requirements: Flexibility to work in 24/7 environment Excellent Communications skills required in ENGLISH 6 Months of experience in BPO Graduation Mandatory Salary: 40K CTC 6 Days Working Shift - 9 Hour Rotational AND Afternoon Shifts, For Male (Last shift till 12am) for Females DAY SHIFTS ONLY 6 am to 8 pm (Any 9 Hours window) Location : Noida Interested candidates can WhatsApp to Schedule their interview on the Below mentioned number HR GAMAN Interview Details: Contact Person: HR GAMAN Contact Number : 9870297797 Timing : Monday to Saturday From 10:00 AM to 3 PM. Address : iEnergizer, A-37, GATE NO. 2, Sec- 60, Noida.Near Sector 59 metro station Feel free to refer your friends and share the contact number "9870297797"

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1.0 - 6.0 years

1 - 3 Lacs

Noida

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Graduate with Excellent Communication skills required in ENGLISH. WORK FROM OFFICE Job Responsibilities: - 1. Resolve customer complaints via Call. 2. Responding promptly to customer inquiries. 3. Ensure customer satisfaction and provide professional support. 4. Proper resolution to customer Queries. Job Requirements: Flexibility to work in 24/7 environment Excellent Communications skills required in ENGLISH 6 Months of experience in BPO Graduation Mandatory Salary: 40K CTC 6 Days Working Shift - 9 Hour Rotational AND Afternoon Shifts, For Male (Last shift till 12am) for Females DAY SHIFTS ONLY 6 am to 8 pm (Any 9 Hours window) Location : Noida Interested candidates can WhatsApp to Schedule their interview on the Below mentioned number HR SONALI Interview Details: Contact Person: HR SONALI Contact Number : 8130240758 Timing : Monday to Saturday From 10:00 AM to 3 PM. Join the WhatsApp group for further hiring updates: "https://chat.whatsapp.com/FULXA0APOxvGSsyEfjK4pj" Address : iEnergizer, A-37, GATE NO. 2, Sec- 60, Noida.Near Sector 59 metro station Feel free to refer your friends and share the contact number "8130240758"

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1.0 - 6.0 years

1 - 3 Lacs

Noida

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Graduate with Excellent GOOD skills required in ENGLISH. Join the Group for more Updates https://chat.whatsapp.com/FULXA0APOxvGSsyEfjK4pj WORK FROM OFFICE Job Responsibilities: - 1. Resolve customer complaints via Call. 2. Responding promptly to customer inquiries. 3. Ensure customer satisfaction and provide professional support. 4. Proper resolution to customer Queries. Job Requirements: Flexibility to work in 24/7 environment Excellent Communications skills required in ENGLISH FRESHER OR 1 Year experience in BPO Graduation Mandatory Salary: 18K-25K CTC 5/6 Days Working Shift - 9 Hour Rotational AND Afternoon Shifts, For Male 24*7 (Last shift 5 pm to 2 am) for Females DAY SHIFTS ONLY 6 am to 8 pm (Any 9 Hours window) Location : Noida Interested candidates can WhatsApp to Schedule their interview on the Below mentioned number HR SONALI Interview Details: Contact Person: HR SONALI Contact Number : 8130240758 Timing : Monday to Saturday From 10:00 AM to 3 PM. Join the WhatsApp group for further hiring updates: "https://chat.whatsapp.com/FULXA0APOxvGSsyEfjK4pj" Address : iEnergizer, A-37, GATE NO. 2, Sec- 60, Noida.Near Sector 59 metro station Feel free to refer your friends and share the contact number 8130240758

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0.0 - 4.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Inbound Customer service Fresher or experience Salary upto 18k Qualification: Min HSC Perks & Benefits: Good Salary Huge Incentives Shifts: 6 Days working Rotational week-off Rounds of Interviews: HR round Operations round Client round Required Candidate profile Qualification :- Hsc Pass To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Omkar:- 9822644197 (Call and What's app) Perks and benefits Good salary with unlimited Incentives

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0.0 - 4.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Process Airtel Retension (Retension Process) -Experience - Fresher / min 6months any experience -Salary - 14750/- inhand -Week off - Rotational off -Timing - Day Rotational Shift -Job location - Ghansoli Mahape -Rounds of Interview: HR / OPS Required Candidate profile Need - Fresher or Exp / Average to Good Eng comms Min HSC Pass To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Omkar:- 9822644197 (Call and What's app) Perks and benefits Good Salary & Huge Incentives

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0.0 - 3.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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-Inbound Customer service -Fresher or experience -Salary upto 18k -Qualification: Min HSC Perks & Benefits: Good Salary Huge Incentives Shifts: 6 Days working Rotational week-off Rounds of Interviews:- HR round Operations round Client round Contact Details:- More Detail Contact HR Omkar :-9822644197 ( WhatsApp/Call)

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0.0 - 5.0 years

2 - 4 Lacs

Thane, Navi Mumbai

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Walk-in interviews Hiring for fresher & experienced International process 5 days rotaional shifts 2 rotational offs Excellent communication mandatory Contact drop cv on 8826770027 - Shivam/ 7428370506 - Ritu

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0.0 - 5.0 years

2 - 4 Lacs

Thane, Navi Mumbai

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Walk-in interviews Hiring for fresher & experienced International process 5 days rotaional shifts 2 rotational offs Excellent communication mandatory Contact drop cv on 8826770027 - Shivam/ 7428370506 - Ritu

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0.0 - 3.0 years

2 - 4 Lacs

Hyderabad

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Role: International Non Voice & Voice Process ( Only candidates in Hyd ) Client: MNC Location: Across Hyd. Qualification: Ug or Above Salary: 2 to 4 Lakhs Days: 5 Days Interview: HR and Ops Skills: good Comms Thanks HR Perks and benefits Cab & Medical

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1.0 - 3.0 years

1 - 4 Lacs

Hyderabad

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Role: International Non Voice & Voice Process ( Only candidates in Hyd ) Client: MNC Location: Across Hyd. Qualification: Ug or Above Salary: 3 to 4 Lakhs Days: 5 Days Interview: HR and Ops Skills: good Comms Thanks HR Perks and benefits Cab & Medical

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1.0 - 5.0 years

1 - 2 Lacs

Coimbatore

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Key Responsibilities: Make outbound calls to prospective students and follow up on inquiries. Explain admission procedures, eligibility, courses offered, and fee structure. Maintain accurate records of calls, follow-ups, and conversions. Respond to incoming calls and resolve queries courteously and efficiently. Coordinate with internal teams to facilitate campus visits and document collection. Preferred candidate profile: Graduate in any discipline. Excellent verbal communication skills in English and Tamil (Hindi is a plus). Prior experience in telecalling or customer support preferred, especially in education. Goal-oriented with a customer-centric attitude.

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Exploring Calling Jobs in India

Calling jobs in India are in high demand across various industries such as customer service, sales, and marketing. These roles typically involve making outbound calls to customers, clients, or prospects to provide information, sell products or services, or conduct surveys. With the rise of remote work options, calling jobs have become even more accessible to job seekers in India.

Top Hiring Locations in India

  1. Mumbai
  2. Delhi
  3. Bangalore
  4. Pune
  5. Hyderabad

These cities have a high concentration of companies in industries like BPO, IT, and e-commerce that actively hire for calling roles.

Average Salary Range

The average salary range for calling professionals in India varies based on experience and the industry they work in. Entry-level calling roles may offer a salary of ₹2-4 lakhs per annum, while experienced professionals can earn upwards of ₹6-10 lakhs per annum.

Career Path

In the calling job market, a typical career path may progress as follows: - Call Center Agent - Senior Customer Service Representative - Team Leader - Call Center Manager

Advancing in this field often involves gaining experience, developing strong communication skills, and taking on leadership roles.

Related Skills

In addition to strong communication skills, calling professionals may benefit from having skills such as: - Customer relationship management - Sales techniques - Problem-solving abilities - Basic knowledge of CRM software

Interview Questions

  • What motivates you to work in a calling job? (basic)
  • How do you handle rejection during a call? (medium)
  • Can you share a time when you successfully upsold a product? (advanced)
  • How do you prioritize your calls when you have a long list of leads to contact? (medium)
  • What strategies do you use to build rapport with customers over the phone? (medium)
  • Describe a situation where you had to deal with an irate customer. How did you handle it? (advanced)
  • How do you stay motivated during long calling hours? (basic)
  • What do you think are the key qualities of a successful calling professional? (basic)
  • Have you ever had to meet strict targets in a calling role? How did you achieve them? (medium)
  • How do you ensure that you are following all compliance regulations during calls? (advanced)
  • Can you walk us through your approach to cold calling? (medium)
  • How do you handle objections from potential customers? (medium)
  • Tell us about a time when you had to collaborate with other team members for a calling campaign. (medium)
  • What tools or software are you familiar with for managing calling campaigns? (basic)
  • How do you handle sensitive customer information during calls? (advanced)
  • Describe a successful cross-selling experience you had in a calling role. (medium)
  • How do you ensure that you are providing accurate information to customers on calls? (medium)
  • Have you ever had to de-escalate a tense situation with a customer over the phone? How did you handle it? (advanced)
  • What strategies do you use to keep track of your calling metrics and performance? (medium)
  • How do you handle follow-up calls with customers after an initial interaction? (medium)
  • Can you give an example of a time when you went above and beyond to provide exceptional customer service on a call? (advanced)
  • How do you prioritize tasks when you have multiple calling campaigns to manage? (medium)
  • What do you think sets you apart from other candidates applying for this calling role? (basic)
  • How do you handle stress and pressure in a fast-paced calling environment? (medium)

Closing Remark

As you explore calling jobs in India, remember to showcase your communication skills, resilience, and ability to handle challenging situations during interviews. With preparation and confidence, you can excel in the competitive calling job market. Good luck!

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