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0.0 - 2.0 years

1 - 4 Lacs

Mohali, Chandigarh, Panchkula

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Roles and Responsibilities Excellent Communication Skills Required No. 100 Candidates Excellent Communication Skills Must shifts Work in 24/7 @ Day shift both Grad/12th Both Desired Candidate Profile International Domestic Call Centre Email/Chat/Voice Domestic and International call Center WhatsApp number 9781021114 No Fees Call 9988350971 01725000971 7508062612 9988353971 Age Limit 18 to 32 12th or Graduate any degree or diploma can apply Perks and Benefits Salary 15000 to 35000 and incentive 1 lakh

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0.0 - 2.0 years

1 - 1 Lacs

Kolkata

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Building and Maintaining Relationships: Relationship Managers focus on fostering long-term, mutually beneficial partnerships with clients. Identifying Business Opportunities: They actively seek ways to expand business with existing clients .

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1.0 - 6.0 years

3 - 5 Lacs

Pune, Bengaluru

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International Voice Process Any graduate with 1 year exp in voice process CTC- Upto 5.75 LPA + Variables WFO-5 Days Working 24*7 Shifts Both side cab Notice-0 to 30 days

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1.0 - 3.0 years

0 - 0 Lacs

Noida

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1: ( ) : -62, a - 9999338207!

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0.0 - 2.0 years

1 - 3 Lacs

Mohali, Chandigarh, Panchkula

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Hiring ! Inform customers about product & services Handle inbound & outbound calls Freshers and experienced both can apply.. Candidate should be flexible for rotational shifts Min Qualification should be 12th or graduation NOTE- Immediate joiners are required. Relevant candidates can contact @8264812719 for more details.

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1.0 - 4.0 years

1 - 2 Lacs

Ahmedabad

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Job Title: Telecaller-Sales Support (Industrial Equipment) Experience: 6 Months to 3 Years Salary: Max. Up to 19,000 per month + Benefits (depends on expertise) Job Location: Sanand Chaukdi, Ahmedabad, Gujarat Job Type: Full-time (Work from Office only) Job Description: We are looking for a dedicated and result-oriented Telecaller to join our sales support team. The candidate will be responsible for handling sales enquiries and follow-ups through calls, emails, and WhatsApp, primarily focused on industrial equipment such as JCBs, Voltas forklifts , and similar machines. Key Responsibilities: Reach out to existing and potential customers as per company data. Conduct follow-ups via phone, email, and WhatsApp. Handle enquiries for industrial machinery sales. Achieve a target of 50 machine sales per year. Maintain and update customer data in Excel and company systems. Assist with back-office and sales support-related tasks. Candidate Requirements: 6 months to 3 years of experience in telecalling, inside sales, or customer support. Good communication skills in Hindi, Gujarati, and basic English. Comfortable with Excel and basic computer operations. Prior experience in industrial or machinery-related telecalling is a plus. Must be comfortable working from our office in Sanand Chaukdi, Ahmedabad (No Work from Home option). Perks & Benefits: Salary up to 19,000 per month (based on experience) Additional benefits as per company policy Supportive team and career growth opportunities Interested Candidates should be ready for this work location & they can apply directly Please share your updated resume at recruiter.ahd@deccandiesels.com Or contact us at 9714501022

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10.0 - 14.0 years

30 - 32 Lacs

Chandigarh

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We are looking for a dedicated and experienced Assistant Manager US Customer Support to lead and support our customer service operations focused on our US clientele. The ideal candidate should have a background in handling international customers, strong problem-solving skills, and experience in leading a team to deliver an exceptional customer experience. Key Responsibilities: Supervise day-to-day operations of the US customer support team. Ensure timely and effective resolution of customer inquiries via email, chat, and phone. Act as the point of escalation for critical or complex customer issues. Monitor team performance through KPIs and service metrics (AHT, CSAT, FCR, etc.). Coordinate with cross-functional teams (product, tech, QA, sales) to resolve customer queries and enhance satisfaction. Conduct regular team training, quality audits, and performance reviews. Ensure documentation, SOPs, and helpdesk resources are up to date. Provide daily/weekly/monthly reports on team performance and customer feedback. Collaborate with US-based stakeholders and internal leadership for strategic initiatives. Required Skills & Qualifications: Bachelors degree in any discipline (preferred: Business Administration, IT, or related field). 4-6 years of total experience, with at least 1-2 years in a supervisory/lead role in international (US) customer support. Excellent written and verbal English communication skills. Strong problem-solving ability and customer-first mindset. Hands-on experience with CRM/helpdesk tools (e.g., Zendesk, Freshdesk, Jira, Salesforce). Ability to manage and mentor a team effectively. Comfortable working night shifts aligned with US time zones. Nice to Have: Experience in FinTech, SaaS, or enterprise software domain. Knowledge of escalation management, SLAs, and workflow automation. Exposure to tools like Confluence, Google Suite, MS Office.

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1.0 - 6.0 years

3 - 4 Lacs

Noida

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Min 6 months Exp in CUSTOMER SUPPORT / TELESALES Need Excellent Communication skills Immediate Joiner ONE DAY INTERVIEW ONLY ON SPOT OFFER Required Candidate profile Exp: Min 6 mths of customer service 1- Noida (Sector- 50)- Night Rotational Shift Salary: UPTO 35 K - 40 K 2- Noida- (Sector-16)- Day SHIFT- Female only with 1 yr exp in Telesales- Salary upto 35 K

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1.0 - 6.0 years

3 - 5 Lacs

Hyderabad, Chennai, Bengaluru

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Age: 22- 38 years Education: Graduation in any stream Minimum Sales Experience: 1 Year to 6 years BFSI sector candidates will be preferred more Interested candidates can call HR Varun- 9310054306 only between 10:00am-7:00pm/ Whatsapp- Resume

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0.0 - 1.0 years

1 - 2 Lacs

Kolkata

Remote

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Job Description Company: Sea GameX, Singapore Established: Aug 2024 Work Mode: Remote Process: Blended Process Shift: Day Shift Working: 6 Days Job Title: Tele Sales Associate Objectives of this role: Meet daily/weekly/monthly sales targets by converting the call into real time deposit in the game(150-200 calls/day). Gain a deep understanding of the companys services and find gaps in the customers lives wherein the companys services fit Foster strong relationships with existing and potential customers by honing the telesales skills such as listening, empathy and problem-solving Responsibilities Convert leads for the company through telephonic conversations Maintain and monitor the records of all the conversations, be it customer feedback, purchase orders or queries Stick to the sales script and strategy, but also improvise it when needed, within the scope of the telesales executive job role Update customers about new launches and record customer reactions to new products Be aware of the latest industry trends as a telesales associate Liaise with the concerned department regarding customer queries and complaints Required skills and qualifications Prior experience working as a telesales executive or in a similar role (6 Months to 1 Year) Fluency in English Adept knowledge of working with MS Office Great communication skills, both verbal and written Preferred qualifications: Bachelors degree or a similar discipline

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0.0 - 5.0 years

3 - 4 Lacs

Hyderabad

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Hi Jobseekers, Greetings fromShiningStarsITPL We are hiring passionate and customer-centric individuals for a premium international voice process. You can go through the job description and get back to us - Job Title: Customer Support Associate Voice Process Location: Hyderabad Job Type: Full-Time Process Type: Voice Process International (English Only) Key Responsibilities: Handle customer queries and issues via voice calls professionally and efficiently. Deliver exceptional customer experience by addressing and resolving customer concerns accurately. Follow communication procedures, guidelines, and policies. Maintain customer records by updating account information accurately. Work in rotational shifts and adhere to rostered schedules and rotational week-offs. Required Skills & Qualifications: Excellent verbal communication skills in English (V6 and above) . Ability to handle international customers with confidence and professionalism. Strong problem-solving and analytical abilities. Willingness to work in rotational shifts with rotational week-offs . Both graduates and undergraduates are eligible to apply. Freshers and candidates with 1 year of experience in international customer support are encouraged to apply. Compensation: Freshers: 3 LPA + Incentives Experienced (1+ year in international customer service): Up to 4.5 LPA (Up to 20% hike on last drawn salary) + Incentives 5 days working with both sides under 25 Km Interview Rounds: HR Screening SHL Assessment Operations Round We are also hiring for Work from home for International Sales Process for only Hyderabad based candidates. How to Apply: For further queries or to schedule your interview, please contact Pooja Mishra at 9580746603 . If unavailable, you can connect with Ishwari Sonkar 7355126736 . Kindly allow some time for us to respond.

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2.0 - 5.0 years

1 - 3 Lacs

Mumbai Suburban

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Responsibilities: Front Desk Operations 1. Welcome visitors, clients, and employees 2. Manage visitor access and security 3. Monitor and control parking (if applicable) 4. Handle package delivery and courier services Communication 1. Answer and direct phone calls 2. Take messages and relay information 3. Respond to emails and faxes 4. Provide information to clients and visitors Administrative Tasks 1. Manage calendars and schedules 2. Book appointments and meetings 3. Prepare meeting rooms and materials 4. Maintain office supplies and inventory 5. Assist with data entry and record-keeping Customer Service 1. Provide exceptional customer service 2. Resolve client complaints and concerns 3. Offer information and assistance 4. Foster positive relationships with clients Office Organization 1. Maintain a tidy and organized reception area 2. Ensure office equipment is functioning properly 3. Coordinate maintenance and repairs 4. Manage office keys and access Other Responsibilities 1. Handle mail and postal services 2. Assist with event planning and coordination 3. Prepare reports and documents 4. Provide support to other departments 5. Maintain confidentiality and discretion Skills and Qualities: 1. Excellent communication and interpersonal skills 2. Organizational and time management skills 3. Ability to multitask and prioritize 4. Friendly and approachable demeanor 5. Basic computer skills (MS Office, email) 6. Attention to detail and accuracy 7. Discretion and confidentiality

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0.0 - 5.0 years

3 - 4 Lacs

Navi Mumbai, Kalyan/ Dombivli, Mumbai (All Areas)

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Payroll-Mutual Fund Co Process-Inbound Voice Des-Customer Relationship Manager Shift-Day Rotational Work From Office Salary-Net-14500 Fresher exp 24500 Work Location-Belapur / Airoli Call-8080126356 Ekta Email-hyflyhr9@gmail.com www.hyfly.in Required Candidate profile Familiarity with standard capital market concepts, procedures, and regulatory framework Good knowledge of Ms Office, especially Excel. Graduates / HSC Fresher can also apply Age should be 20-32 yrs

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2.0 - 7.0 years

6 - 7 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Payroll-Bank Des-Team Leader Process-Outbound/Inbound Salary-8.5 Lakh 2 year of experience as Team Leader in a contact center on papers, Banking Process (Loan, Credit Card Location-Thane/Malad Call 8080702016 Kanchan Required Candidate profile Motivate the team to achieve their targets. To manage and Lead the team of 20 Have to maintain attrition and Shrinkage rate of the Team. Excellent English communication Graduation mandatory

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2.0 - 4.0 years

2 - 3 Lacs

Mumbai Suburban, Mumbai (All Areas)

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Roles and Responsibilities Handle inbound calls from customers, resolve their queries, and provide excellent customer service. Collect data on call quality, customer interactions, and performance metrics using MIS tools. Make outbound calls to customers for sales promotion, product updates, and feedback collection. Perform fuel tracking and ambulance services scheduling as required by the company. Work on rotational shifts with flexibility to adapt to changing business needs. Male candidates preferred Benefits In-house call center of Company On Company's payroll No targets Very close from Prabhadevi / Parel Station

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0.0 - 5.0 years

1 - 2 Lacs

Ludhiana

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Making calls to potential customers Explaining company services and products Maintaining daily call records Submitting daily progress reports

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1.0 - 5.0 years

1 - 4 Lacs

Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)

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Job Opening Voice Inbound @ Unity Small Finance Location: Turbhe, Navi Mumbai Experience: Min. 1 year in Customer Service (Banking/BPO) Education: Graduation required Skills: Versant Level 5 communication Salary: Up to 32,000 CTC Shifts: Rotational Interview Rounds: HR Round Operations (Face-to-Face) Aptitude Test Client Interview (Face-to-Face) To schedule your interview Call or send your CV through WhatsApp (mentioned below) Contact Person:- HR Dhanashri Mob NO:- 7796426785

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0.0 - 4.0 years

1 - 4 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Process - Yes Bank SALES - Salary up to 17,000 + incentives - For freshers the salary would be 16,000 - Fresher/Exp - Need average to good communication skills - Shif Timing - 9am - 6pm /10am - 7pm - Age criteria : 18-32 Required Candidate profile Min Qualification HSC To schedule your interview Call or send your CV through WhatsApp (number mentioned below)- HR sayali:- 9158043197 Perks and benefits High Incentives and growth opportunities.

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2.0 - 5.0 years

2 - 4 Lacs

Noida

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Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Process Developer, Customer Care! Responsibilities • Should be able to work in blended environment catering both Inbound & Outbound Calls. • Should be able to effectively communicate while providing quality customer service as well as actively pursue knowledge of skills and tools to be used in all services. • Ensure that the account becomes current & provide solution to keep it current for long term. • Willing to take additional training as suggested by management. • Excellent customer service, negotiation, and communication skills with the ability to recognize and support the specific needs of the most vulnerable Qualifications we seek in you! Minimum Qualifications • At legal age by the time of application • High School / Senior High School graduates are accepted, College graduates are preferred • Ability to perform in a fast-paced and high volume service center • Ability to multi-task alongside compliance to the process • Shall pose no challenges in adhering to work schedules • Excellent data entry skills • Detail oriented Preferred Qualifications • Proficient computer skills and attention to detail • Collection experience preferably in banking • Displays excellent English oral and written communication skills - using accurate grammar with smooth flow • Displays excellent problem solving and decision-making skills • Significant months of experience in the phone customer service field is desired • Negotiation and analytical skills • High level of integrity Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, colour, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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2.0 - 3.0 years

1 - 1 Lacs

Mathura

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Responsibilities: * Meet sales targets through effective calling techniques * Close home loan deals over phone calls * Maintain customer relationships via regular communication Maintain Daily calling target in positive minimum 50 lead generation Travel allowance Health insurance Annual bonus Sales incentives Performance bonus Joining bonus Referral bonus Leave encashment Provident fund

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0.0 - 3.0 years

2 - 3 Lacs

Gurugram

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Job Profile:- Customer Care Executive Location:- Gurugram Salary:- 15,000/- to 22,000/- Qualification:- Graduation Rotational Shift Rotational Week offs 6 Days Working Required Candidate profile Fresher and Experience both can apply Good Communication Skills required Interested Candidate drop your cv on @9988706447 hr07skywaysolution@gmail.com HR-Diksha

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1.0 - 4.0 years

1 - 2 Lacs

Noida

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Job Details Post - Tele caller Qualification - Graduate Shift - Day shift Hindi English Both Language required Work - telesales Experience Work From Office Fix Salary Salary 15k to 26 k in hand Fresher / EXP. Both candidate apply DM . 9205849689 Required Candidate profile Graduation required , should be confidence LOCATIION Noida Sector 15 NO CHARGE APPLY

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0.0 - 1.0 years

0 - 1 Lacs

Chennai

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Company name : Insight customer call solutions (ICCS) ICCS ( Inbound customer care) WE ARE HIRING FOR TAMIL VOICE PROCESS Walk-in timing -9AM to 5PM Qualification: Any degree/diploma/ Any 3 year diploma Experience - 0 to 1 years Shift - Rotational Shift WeeK Off - Rotational week off Salary up to - 11k to 14k Benefits -(OT allowance+ attendance allowance) Walk-In LOCATION:Tangedco Corporate office building,minnagam building 1st floor anna Salai , mount road,opp geetham hotel, Near mount road Lic stop Chennai-600004 Walk-In LOCATION: Goverment data center 1st floor kotturpuram Near Anna library Chennai 600020. Walk-In LOCATION: Rathha Tek Meadows Campus, Tower C, 3rd Floor, No.51, Rajiv Gandhi Salai, (OMR), Sholinganallur, Chennai-600 119 Interested candidate share your resume:7339258515 Contact person: Yogeswari HR Apply CV to : yogeswari@iccsbpo.co.in

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0.0 - 2.0 years

1 - 2 Lacs

Hyderabad, Bengaluru

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Roles and Responsibilities Meet daily/weekly targets set by management for sales performance. Collaborate with team members to achieve overall business objectives. Make outbound calls to students, parents, and educational institutions to promote our education counseling services. Maintain accurate records of all interactions with customers using CRM software. Identify potential clients' needs and provide solutions through effective communication.

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0.0 - 2.0 years

3 - 3 Lacs

Noida, Greater Noida

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In this role, you will be responsible for managing all aspects of stakeholder management and operations. This position requires the ability to dive deep for root cause analysis, manage the funnel and develop action plans in support of driving process improvements. Your work time would be equally divided between calling & connecting with stakeholders, and analysing data and improving processes for productivity. What You'll do: Engaging with Internal stakeholders - conduct recon and get our asks moved from internal stakeholders. Identify opportunities too. Engaging with Sellers - on capturing intent and helping them complete the journey. Manage their expectations and handle queries Partner engagement - manage partners and help run the program successfully. This includes calling and relationship management Proactive Auditing - of buyer feedback and seller behaviour to identify and disable mischievous sellers Process improvement - identification of areas of improvement, and data-driven interventions to improve overall quality and efficiency Candidate Attributes: Proficient Hindi & English Speaker (Mandatory) Proficient in Excel, Google Docs, and Sheets, to manage multiple data points and analyse them for usage Should be Ok with Calling Good to have knowledge of SQL, able to interpret algorithms, run simple DB queries to generate a report Ability to multitask & good logical reasoning ability Should have their own working laptop and Wi-Fi (Mandatory) Education Qualifications Qualification: > 75% in 10th and 12th standard & Full-time Bachelors in any stream A full-time MBA will be an added advantage

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Exploring Calling Jobs in India

Calling jobs in India are in high demand across various industries such as customer service, sales, and marketing. These roles typically involve making outbound calls to customers, clients, or prospects to provide information, sell products or services, or conduct surveys. With the rise of remote work options, calling jobs have become even more accessible to job seekers in India.

Top Hiring Locations in India

  1. Mumbai
  2. Delhi
  3. Bangalore
  4. Pune
  5. Hyderabad

These cities have a high concentration of companies in industries like BPO, IT, and e-commerce that actively hire for calling roles.

Average Salary Range

The average salary range for calling professionals in India varies based on experience and the industry they work in. Entry-level calling roles may offer a salary of ₹2-4 lakhs per annum, while experienced professionals can earn upwards of ₹6-10 lakhs per annum.

Career Path

In the calling job market, a typical career path may progress as follows: - Call Center Agent - Senior Customer Service Representative - Team Leader - Call Center Manager

Advancing in this field often involves gaining experience, developing strong communication skills, and taking on leadership roles.

Related Skills

In addition to strong communication skills, calling professionals may benefit from having skills such as: - Customer relationship management - Sales techniques - Problem-solving abilities - Basic knowledge of CRM software

Interview Questions

  • What motivates you to work in a calling job? (basic)
  • How do you handle rejection during a call? (medium)
  • Can you share a time when you successfully upsold a product? (advanced)
  • How do you prioritize your calls when you have a long list of leads to contact? (medium)
  • What strategies do you use to build rapport with customers over the phone? (medium)
  • Describe a situation where you had to deal with an irate customer. How did you handle it? (advanced)
  • How do you stay motivated during long calling hours? (basic)
  • What do you think are the key qualities of a successful calling professional? (basic)
  • Have you ever had to meet strict targets in a calling role? How did you achieve them? (medium)
  • How do you ensure that you are following all compliance regulations during calls? (advanced)
  • Can you walk us through your approach to cold calling? (medium)
  • How do you handle objections from potential customers? (medium)
  • Tell us about a time when you had to collaborate with other team members for a calling campaign. (medium)
  • What tools or software are you familiar with for managing calling campaigns? (basic)
  • How do you handle sensitive customer information during calls? (advanced)
  • Describe a successful cross-selling experience you had in a calling role. (medium)
  • How do you ensure that you are providing accurate information to customers on calls? (medium)
  • Have you ever had to de-escalate a tense situation with a customer over the phone? How did you handle it? (advanced)
  • What strategies do you use to keep track of your calling metrics and performance? (medium)
  • How do you handle follow-up calls with customers after an initial interaction? (medium)
  • Can you give an example of a time when you went above and beyond to provide exceptional customer service on a call? (advanced)
  • How do you prioritize tasks when you have multiple calling campaigns to manage? (medium)
  • What do you think sets you apart from other candidates applying for this calling role? (basic)
  • How do you handle stress and pressure in a fast-paced calling environment? (medium)

Closing Remark

As you explore calling jobs in India, remember to showcase your communication skills, resilience, and ability to handle challenging situations during interviews. With preparation and confidence, you can excel in the competitive calling job market. Good luck!

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