Sr Customer Support Specialist Dreamtime Learning

4.0 - 8.0 years

0 Lacs

hyderabad, telangana

On-site

Dreamtime Learning Hiring: Sr. Customer Success/Parent Support (IC & Team Handling Role) Remote* *Work Location*: Remote / Hyderabad *Working Days*: Monday to Saturday (9:45 AM - 6:45 PM) *Positions*: 1 *Immediate Joiners Required* Laptop is Mandatory ( BYOD) ### *Requirements:* Minimum 4 years of experience (Education industry preferred) *Calling experience is mandatory* Experience managing a customer support team (International experience is a plus) Proficiency in Zoho Desk is an added advantage ### *Key Responsibilities:* - Onboarding students & parents (India & abroad) - Collaborating with academic, sales, operations & tech teams - Using Zoho & automation tools for seamless onboarding - Training parents & students on processes - Coordinating student kit deliveries in India & abroad - Handling parent queries via calls & virtual meetings - Preparing reports & documentation ### *Skills & Attributes:* Strong communication & interpersonal skills Customer-centric mindset & problem-solving abilities Team management & collaboration skills Analytical skills & tech proficiency *Interested candidates can send their CV to: **talent@dreamtimelearning.com* *Contact*: +91 9966099521,

Posted 1 week ago

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Tele Caller cum Operations Executive Bhavaspandana Productions

1.0 - 6.0 years

1 - 3 Lacs

Bengaluru

Work from Office

Responsibilities: * Maintain customer database * customer queries and provide accurate information * Make outbound calls to clients * Schedule appointments * Follow up on leads

Posted 1 month ago

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