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IVR Engineer IDESLABS

3.0 - 5.0 years

3 - 5 Lacs

hyderabad, telangana, india

On-site

IVR and Speech Recognition Experience 3+ years of IVR / Speech Recognition experience. Callflow Design The ability to design callflows from requirements documentation and workshops. IVR Development Environments Expert knowledge of 1 or more IVR development environments, such as Genesys Composer, Avaya AOD, Voice Objects / CXP, etc. IVR Environments and Operating Systems A working knowledge of IVR environments and operating systems, including administration of UNIX and Linux. Telephony Technologies A working knowledge of telephony technologies including call routing, SMS, VOIP. State Machine Experience State Machine Experience Knowledge. Scripting Skills Unix/shell scripting (Bash, PowerShell, or any other shell). Application Support Experience Application support experience.

Posted 18 hours ago

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IDESLABS logo
IVR Engineer IDESLABS

3.0 - 5.0 years

3 - 5 Lacs

delhi, india

On-site

IVR and Speech Recognition Experience 3+ years of IVR / Speech Recognition experience. Callflow Design The ability to design callflows from requirements documentation and workshops. IVR Development Environments Expert knowledge of 1 or more IVR development environments, such as Genesys Composer, Avaya AOD, Voice Objects / CXP, etc. IVR Environments and Operating Systems A working knowledge of IVR environments and operating systems, including administration of UNIX and Linux. Telephony Technologies A working knowledge of telephony technologies including call routing, SMS, VOIP. State Machine Experience State Machine Experience Knowledge. Scripting Skills Unix/shell scripting (Bash, PowerShell, or any other shell). Application Support Experience Application support experience.

Posted 18 hours ago

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