Telesales Specialist (Day Shift) Accqrate

1.0 - 5.0 years

0 Lacs

ahmedabad, gujarat

On-site

Accqrate, a flagship product of Iteron Technologies Pvt Ltd, is a globally trusted SaaS-based ERP and E-Invoicing platform that facilitates digital transformation for enterprises across Europe, Asia, and the Middle East. Our modular ERP suite, powered by GenAI and modern automations, seamlessly integrates with major platforms like SAP, Oracle, and Microsoft Dynamics. This integration enables clients to efficiently manage Sales, Inventory, HR, CRM, and Finance with unparalleled agility and compliance. Headquartered in Basel, Switzerland, our delivery network spans across various countries including USA, UAE, KSA, India, and Australia. As a Telemarketer based in Ahmedabad, you will play a crucial role in engaging with leads, establishing connections, and initiating meaningful conversations. You will be the primary point of contact in our sales process, representing Accqrate and paving the way for productive business discussions. This position offers a unique opportunity to delve into the B2B SaaS and ERP domain, honing your skills in lead qualification, customer interaction, and value communication. Key Responsibilities include making outbound calls to potential customers, delivering exceptional customer service, addressing inquiries, promoting company products, managing customer accounts, and maintaining comprehensive records of interactions. You will be expected to present Accqrate's value proposition effectively, qualify prospects based on their requirements, budget, and interest, schedule product demos, ensure consistent follow-up, update CRM systems, and collaborate closely with the presales and marketing teams for successful campaign outcomes. We are looking for individuals with sales expertise, outbound calling proficiency, strong customer service skills, excellent communication abilities in English, outgoing personalities, adept listening skills, basic knowledge of SaaS, ERP, or digital platforms, familiarity with CRM tools, resilience in facing rejections, and a proven track record in telesales or related fields. Ideal candidates include recent graduates or professionals with 1-3 years of experience in telemarketing, telesales, or outbound calling, particularly those from sales, marketing, commerce, or communication backgrounds seeking a career in tech-enabled B2B sales. The role offers a 5-day work week for work-life balance, day-shift schedules for predictable routines, a hybrid work culture for flexibility and team collaboration, ongoing training in sales enablement and product workshops, opportunities for career acceleration and mentorship from senior leaders across product and sales domains. If you are energetic, driven, and eager to thrive in the realm of tech sales by creating impactful connections, we encourage you to apply and be part of the Voice of Accqrate. Let's make conversations count together.,

Posted 19 hours ago

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Training and Quality Associate RailYatri.in

1.0 - 5.0 years

0 Lacs

kochi, kerala

On-site

You are a detail-oriented Junior Associate - Quality & Training who will be responsible for monitoring customer interactions, evaluating call quality, and supporting continuous improvement efforts to maintain a high level of customer service. Your main duties will include listening to recorded calls, reporting call issues, supporting training of new team members, updating call scripts or guidelines, collaborating with team leads to enhance agent performance, and maintaining records of quality checks and reports. Your focus will be on ensuring that customer interactions meet the desired quality and accuracy standards, contributing to the overall improvement of customer service within the organization.,

Posted 1 week ago

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