Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Dialer Engineer Oriserve

3.0 - 7.0 years

0 Lacs

noida, uttar pradesh

On-site

We are seeking an experienced Dialer Engineer with 3-5 years of expertise in VoIP & Dialer System, focusing on constructing, customizing, and enhancing dialer platforms for large-scale contact center solutions. The perfect candidate will possess profound knowledge in Vicidial, Asterisk, FreeSWITCH, OpenSIPS, and Kamailio, coupled with practical experience in integrating CPaaS and Telephony APIs. Your responsibilities will include installing, configuring, and tailoring Vicidial / GoAutoDial / other dialer systems, managing and optimizing Asterisk / FreeSWITCH / OpenSIPS / Kamailio for call routing and SIP services, implementing and refining Predictive Dialer, Auto Dialer, IVR, and Call Routing, integrating VoIP APIs (Plivo, Twilio, Telnyx, Exotel, Ozonetel, etc.) into dialer solutions, managing SIP Trunks, DID Management, Call Queues, Failover & High Availability, optimizing dialer performance for concurrent calls, scalability, and QoS, troubleshooting and resolving VoIP/Dialer-related issues in production environments, and ensuring security, fraud prevention, and SIP firewalling in VoIP infrastructure. The ideal candidate will possess strong proficiency in Vicidial / Asterisk / FreeSWITCH, familiarity with OpenSIPS / Kamailio (SIP Proxy & Load Balancer), knowledge in SIP, RTP, WebRTC, IVR, Call Recording, Conferencing, integration experience with Plivo, Twilio, Telnyx, Exotel, Ozonetel, experience in VoIP QoS, Load Balancing, and Failover mechanisms. Additionally, experience with Call Center Analytics & Reporting, familiarity with CRM integrations for dialer systems, and exposure to Call Recording, Compliance (DNC, GDPR), and Security best practices would be advantageous. At ORI, you can expect a workplace infused with passion and happiness, an open culture with tremendous growth opportunities, fostering leadership, opportunities to work on cutting-edge technology, and the freedom to innovate with multiple technologies. If you possess a strong expertise in dialer technologies and a drive for crafting innovative contact center solutions, this role is perfect for you.,

Posted 2 weeks ago

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Information Systems Engineer Autodesk

3.0 - 5.0 years

0 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

Job Requisition ID # 25WD88321 Position Overview We are looking for a Information Systems Engineer focused on operations to support the daily health and reliability of Microsoft 365 services. The role is hands-on and service-oriented, with an emphasis on monitoring, incident response, and support for Microsoft Teams Voice and related M365 workloads. Responsibilities Monitor operational health of Exchange Online, SharePoint Online, and Teams Voice services Perform checks on voice routing, call queues, number assignments, and call quality dashboards Handle incident tickets and support requests related to telephony and collaboration platforms Track service advisories and support escalations in collaboration with Level 3 and engineering teams Maintain accurate documentation of issues, procedures, and known errors Contribute to process improvement and platform health reporting Minimum Qualifications 3+ years of experience supporting Microsoft 365 in an operations or service delivery capacity Working knowledge of Teams Voice (auto attendants, call queues, basic routing) Familiarity with Microsoft 365 service health dashboards and admin portals Basic understanding of Exchange and SharePoint from a support standpoint Strong troubleshooting skills, attention to detail, and ability to follow escalation protocols Clear written and verbal communication skills with an emphasis on operational clarity #LI-MR2 Learn More About Autodesk Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made. We take great pride in our culture here at Autodesk - our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers. When you're an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future Join us! Salary transparency Salary is one part of Autodesk's competitive compensation package. Offers are based on the candidate's experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package. Diversity & Belonging We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: Are you an existing contractor or consultant with Autodesk Please search for open jobs and apply internally (not on this external site).

Posted 3 months ago

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