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4.0 - 6.0 years

0 Lacs

bengaluru, karnataka, india

On-site

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion it's a place where you can grow, belong and thrive. Your day at NTT DATA The Team Lead, Managed Services Operations operates within a Services Division and is accountable for service delivery at the highest level thereby ensuring client satisfaction and the successful continuance of business operations within NTT. This role ensures managed service is provided to all clients, thereby ensuring that their collaboration systems rem...

Posted 3 weeks ago

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3.0 - 7.0 years

0 Lacs

noida, uttar pradesh

On-site

We are seeking an experienced Dialer Engineer with 3-5 years of expertise in VoIP & Dialer System, focusing on constructing, customizing, and enhancing dialer platforms for large-scale contact center solutions. The perfect candidate will possess profound knowledge in Vicidial, Asterisk, FreeSWITCH, OpenSIPS, and Kamailio, coupled with practical experience in integrating CPaaS and Telephony APIs. Your responsibilities will include installing, configuring, and tailoring Vicidial / GoAutoDial / other dialer systems, managing and optimizing Asterisk / FreeSWITCH / OpenSIPS / Kamailio for call routing and SIP services, implementing and refining Predictive Dialer, Auto Dialer, IVR, and Call Routin...

Posted 2 months ago

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3.0 - 5.0 years

0 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

Job Requisition ID # 25WD88321 Position Overview We are looking for a Information Systems Engineer focused on operations to support the daily health and reliability of Microsoft 365 services. The role is hands-on and service-oriented, with an emphasis on monitoring, incident response, and support for Microsoft Teams Voice and related M365 workloads. Responsibilities Monitor operational health of Exchange Online, SharePoint Online, and Teams Voice services Perform checks on voice routing, call queues, number assignments, and call quality dashboards Handle incident tickets and support requests related to telephony and collaboration platforms Track service advisories and support escalations in ...

Posted 5 months ago

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