499 Call Quality Jobs - Page 7

As a Call Centre Executive in the International Process based in Ahmedabad, you will be responsible for handling international inbound and outbound calls. Your main duties will include providing timely and accurate customer support, meeting call quality and productivity targets, as well as maintaining customer data and call logs. We offer a competitive salary ranging from 30,000 to 35,000 along with shift and performance allowances. You can expect to work in a professional work culture that values growth and promotion opportunities. Our office location in Ahmedabad provides convenience for our employees. This is a full-time, permanent position that includes benefits such as food provided, life insurance, and provident fund. The work location is in person, and we are looking for candidates with a minimum of 1 year of experience in international calling. If you are looking to join a dynamic team and work in a supportive environment, this role could be the perfect fit for you.,

Job Title: Training and Quality Specialist Department: Sales B2C Location: Noida and Gurgaon Reports To: Training Manager Job Type: Full-Time Position Summary: We are looking for a detail-oriented and proactive Training and Quality Specialist to support our Sales B2C department. This role is responsible for conducting quality audits of sales interactions and assisting with the delivery of training programs to improve overall sales effectiveness and customer experience. Key Responsibilities Quality Assurance & Audits Conduct regular audits of sales calls, emails, and other customer interactions to ensure compliance with company standards, sales processes, and customer service expectations. Evaluate communication quality, product knowledge, and policy adherence using established QA scorecards. Provide actionable feedback to sales agents and work with supervisors to address performance gaps. Maintain accurate QA records and generate regular reports on findings and trends. Training Support Assist in the delivery of onboarding and ongoing training for new and existing sales staff. Support the development of training materials, including presentations, guides, and e-learning content. Facilitate refreshers, and coaching sessions in collaboration with senior trainers or managers. Gather feedback from trainees and contribute to training improvement efforts. Cross-functional Collaboration Work closely with team leads, supervisors, and QA analysts to ensure training and quality initiatives are aligned with business goals. Escalate recurring issues and recommend process improvements to training or QA leadership. Qualifications & Skills Bachelors degree preferred or equivalent work experience. 1-3 years of experience in sales quality assurance or training, ideally in a B2C environment. Strong communication and coaching skills. Attention to detail and ability to analyze performance data. Proficiency with CRM systems (ZOHO) and QA tools. Comfortable presenting in group settings and working independently. Experience with AI based audit is a plus.

IEnergizer is Hiring for an AM Quality for a Domestic Campaign. BPO EXPERIENCE IS MANDATORY. This opening is for Noida LOCATION. NO CABS, NO MEALS. WORK FROM OFFICE. Job Location Noida Sector 60: Immediate joiners Preferred. Should be a Graduate Should have 8+ years of experience in BPO industry handling a Domestic BPO. Proficiency with precision measuring tools Excellent analytical and problem-solving skills certification. Audit and Compliance. Presentations MBR/QBR Additional Information The role if Work from Office. No Hybrid. The candidate must have prior experience of managing Quality function, in domestic BPO space. The role would require direct and frequent interaction with the clients. Experience of handling Ecommerce process would be ab added advantage. The opening is for an Ecommerce Domestic process. Job Profile: Prior experience in managing Transactional Quality role. Should be an AM Quality on Papers. KRAs are as below: Planning, organizing, and overseeing projects to ensure successful completion. Identifying potential risks and developing strategies to mitigate them. Ensuring compliance with relevant regulations and policies. Identifying opportunities to streamline processes and enhance efficiency. Translating high-level strategies into actionable plans for the team. Leading, motivating, and guiding team members to achieve their goals. Identifying training needs and facilitating professional development Analyzing data and relevant information to support decision-making. Collaborating with other teams or departments to achieve shared objectives. Providing regular updates and reports to higher management. Monitoring individual and team performance. Conducting performance evaluations and providing feedback. Requirement Gujrati language is a must. Bachelors degree in related field Should have 8 + years of experience in BPO industry with Proficiency with precision measuring tools EMAIL ME THE RESUME IF HAVING RELEVANT BPO QUALITY MANAGER EXPERIENCE AT tanya.tandon@ienergizer.com. Please mention the Sub Line as Assistant Quality - Domestic Campaign Interview Rounds. 1. Virtual 2. If shortlisted then a F2F Meeting is mandatory between Monday to Friday.

Conduct quality audits of underwritten mortgage files to ensure adherence to US mortgage guidelines and client-specific policies. Work closely with underwriters and operations teams to provide feedback, drive accuracy, and improve process quality.

Total 6 Yrs exp out of this 2 yrs exp as a Assistant Manager Quality Call Callibration CSAT Manage Team of QA Count of Audit Quality Score Call or Whatspp cv Neha 82872 67407 Required Candidate profile WFO-Lucknow not Delhi/NCR or kol Apply those who can relocate in Lucknow

Experience: Minimum 1 year on paper experience required as Quality Manager International BPO - Voice process experience is mandatory Experience in a sales process will be added advantage.

SUMMARY Job Title: Telecaller (Female) Location: Kolkata Job Summary: We are seeking motivated and confident Female Telecallers to join our team in Kolkata. The ideal candidate should possess excellent communication skills in English, have a persuasive tone, and be comfortable handling outbound and inbound calls. Key Responsibilities: Make outbound calls to prospective customers to promote products/services Handle inbound customer queries with professionalism Maintain and update customer databases Follow up on leads and convert them into appointments or sales Achieve daily/weekly call targets and maintain call quality standards Maintain call records and share daily reports with the supervisor Requirements Requirements: Minimum 6 months of telecalling or customer service experience Fluency in English is mandatory Strong communication and interpersonal skills Ability to handle rejections and remain confident Basic computer knowledge (MS Excel, CRM tools preferred) Must be a quick learner and adaptable Preferred Attributes: Self - motivated and result-driven Friendly and courteous attitude over the phone Ability to work independently as well as in a team

Hiring for Quality Analyst/Sr. Quality Analyst Location: MBP, Navi Mumbai Role : The role is focused on auditing calls and mails, recording feedback, and facilitating necessary changes to improve the call center's core processes. The aim is to reduce errors through Audits, Root Cause Analysis (RCA), and Failure Mode and Effects Analysis (FMEA) while setting control measures in place. The role also involves delivering productivity improvements through continuous growth and technical development of the team, ensuring that all areas are efficiently managed and optimized. Job Responsibilities : Conduct thorough audits of calls and emails to ensure compliance with company standards and identify areas for improvement. Record detailed feedback based on audit findings and share it with relevant stakeholders to facilitate process enhancements. Implement necessary changes to the call center processes based on audit feedback, aiming to enhance efficiency and effectiveness. Develop and maintain updated documentation of core processes, ensuring all team members are informed of the latest procedures. Utilize Root Cause Analysis (RCA) and Failure Mode and Effects Analysis (FMEA) techniques to identify and address process errors. Set and enforce effective control measures within the processes to minimize errors and enhance quality assurance. Collaborate with the technical development team to deliver continuous growth and improvements in productivity. Provide training and support to team members to ensure understanding and adherence to updated processes and standards. Job Responsibilities : Experience in quality assurance within a call center environment is highly preferred. Familiarity with process improvement methodologies and tools, such as Lean or Six Sigma, is an advantage. Criteria : Bachelor's degree in a relevant field. Minimum of 2 years of experience in a similar role. Strong analytical skills with the ability to perform detailed audits and analyses. Excellent communication skills for effective feedback and process improvement discussions. Criteria : Experience with Phonepe processes or similar financial services. Proven track record of implementing successful process improvements. Shifts timings: 24/7 Rotational Shifts Week Off : 1 rotational week off Interested candidate can share their resume "matildad@hexaware.com" or WhatsApp on 9082299130

: Urgent Hiring: Team Leader International Voice Process (US Shift) | Bangalore Location: Bangalore Working Hours: 9 hours/day | 5 days/week Shift: Night Shifts Join Date: Immediate joiners preferred Job Title: Team Leader – International Voice Process Key Responsibilities: Team Management Lead, mentor, and motivate a team of customer service representatives. Conduct regular team meetings, 1:1s, and performance reviews. Address team concerns and foster continuous improvement. Performance Monitoring Track team metrics: AHT, CSAT, Quality Scores, etc. Set and drive KPIs to meet/exceed targets. Implement action plans to boost team performance. Quality Assurance Ensure adherence to call quality standards and protocols. Conduct call audits and provide constructive feedback. Support continuous improvement through coaching and training. Operational Management Oversee daily operations and resource allocation. Handle escalations and coordinate cross-functionally for resolution. Reporting Prepare and present performance reports to management. Analyze trends and suggest operational enhancements. Training & Development Identify training needs and conduct sessions accordingly. Encourage a culture of learning and professional growth. Compliance Ensure full compliance with company policies and regulatory requirements. Stay updated on industry best practices. Requirements: Education: Bachelor’s Degree (Mandatory) Experience: Minimum 5 years in an international voice process (US preferred) At least 1 year as a Team Leader or Team Coach in an inbound voice process Skills: Excellent communication skills – verbal and written (English) Strong leadership, coaching, and team handling capabilities In-depth knowledge of quality monitoring, contact center KPIs (AHT, CSAT, NPS, FCR) Proficient with CRM systems, QA tools, and reporting dashboards High attention to detail, problem-solving ability, and analytical mindset Capable of thriving under pressure and in rotational night shifts How to Apply: Interested candidates, please send your updated CV to: Rani: Rani.ramchandani@sagilityhealth.com Regards, Rani

Responsibilities: * Conduct call audits & pitch development * Ensure quality control through process improvement & management * Oversee call center training & support * Manage call monitoring & quality assurance processes Provident fund

Role - Quality Analyst | Service Desk Exp - Min 2 yrs Skill - Technical support | IT Helpdesk | Call audit | QC Tools | Quality Assurance Notice - Immediate to 30 days Loc - Pune / Hyderabad 9116324602 | teena.ghrs@gmail.com WFO | 5 days working

Quality Analyst || Bangalore || Gujarati fluency || Call @Bhumika 9717218586 Role & responsibilities Monitor and evaluate voice interactions for quality assurance. identify process gaps and provide actionable feedback to agents. Maintain audit records and prepare quality reports. Collaborate with training and operations teams to improve service quality. Ensure adherence to company standards and compliance guidelines. Conduct calibration sessions to align with quality parameters. Preferred candidate profile Minimum 1 year of experience as a quality analyst on papers. Strong command on Gujarati. Bengali Proficient in MS Office. Excellent analytical and listening skills.

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Role Overview We are seeking a detail-oriented and proactive Quality Analyst to join our Collections team. The ideal candidate will be responsible for monitoring and auditing collection calls, conducting regular calibrations, and providing insights to improve overall customer experience and compliance. Proficiency in both English and Hindi is essential for this role. Key Responsibilities Audit outbound collection calls to ensure compliance with company policies and regulatory guidelines Evaluate call quality and provide constructive feedback to collection agents Identify process gaps and recommend actionable solutions to enhance performance Conduct periodic calibration sessions with team leads and stakeholders to ensure alignment in quality standards Prepare detailed reports on quality trends, agent performance, and improvement areas Collaborate with training teams to design refresher modules based on audit findings Ensure adherence to quality metrics and participate in internal reviews and quality checks Support any investigations or escalations with relevant call records and findings Key Requirements Minimum 1-2 years of experience as a Quality Analyst/ Call audit in a collections or customer service process (preferably BFSI sector/Collection) Excellent command over spoken and written English, Hindi, Tamil & Telegu (mandatory). Strong analytical and listening skills Good knowledge of quality monitoring tools and MS Office (Excel, PPT) Familiarity with CRM systems, call recording tools, and QA scorecards Ability to work independently and manage multiple priorities in a fast-paced environment Strong interpersonal skills with a solution-oriented approach Compensation If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants- and we are committed to it. Indias largest digital lending story is brewing here. Its your opportunity to be a part of the story!

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Role Overview We are seeking a detail-oriented and proactive Quality Analyst to join our Collections team. The ideal candidate will be responsible for monitoring and auditing collection calls, conducting regular calibrations, and providing insights to improve overall customer experience and compliance. Proficiency in both English and Hindi is essential for this role. Key Responsibilities Audit outbound collection calls to ensure compliance with company policies and regulatory guidelines Evaluate call quality and provide constructive feedback to collection agents Identify process gaps and recommend actionable solutions to enhance performance Conduct periodic calibration sessions with team leads and stakeholders to ensure alignment in quality standards Prepare detailed reports on quality trends, agent performance, and improvement areas Collaborate with training teams to design refresher modules based on audit findings Ensure adherence to quality metrics and participate in internal reviews and quality checks Support any investigations or escalations with relevant call records and findings Key Requirements Minimum 1-2 years of experience as a Quality Analyst in a collections or customer service process (preferably BFSI sector/Collection) Excellent command over spoken and written English & Hindi Strong analytical and listening skills Good knowledge of quality monitoring tools and MS Office (Excel, PPT) Familiarity with CRM systems, call recording tools, and QA scorecards Ability to work independently and manage multiple priorities in a fast-paced environment Strong interpersonal skills with a solution-oriented approach Compensation If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants- and we are committed to it. Indias largest digital lending story is brewing here. Its your opportunity to be a part of the story!

Job Description Primary Responsibility: Quality Analyst-Banking Responsible for reviewing and auditing telephone interactions along with reviewing and investigating customer Transaction Monitoring (as per defined SOPs) Provide constructive feedback to teams on the call audit observations, providing recommendations to improve their performance Provides structured and timely recommendations to Quality Manager, Leadership, operations, analysts and MIS teams Performs mock calls with new hires post-training to determine readiness for moving into support Develops and conducts targeted group coaching sessions for analysts that address deficiencies and/or improvement opportunities. Partner with key stakeholders to ensure alignment with quality objectives, and calibration of evaluative scoring of calls Uses relevant quality tools to gather data and analyze trends or patterns affecting quality Collaborates with call quality team members to identify and streamline processes and implement process standards that enhance service delivery and the customer experience. Maintains high delivery standards in performing his duties, ensuring accuracy and on time deliver Stays updated on all required skills for the job, especially domain knowledge, competition benchmarking and latest news on the financial sector.

As a Quality Analyst at iEnergizer, a renowned leader in the Business Process Outsourcing sector, you will be responsible for maintaining high-quality standards in call and back-office services. Your role will involve monitoring live and recorded calls, chats, or emails to evaluate agent performance, providing detailed feedback on quality scores, and identifying areas of improvement. Additionally, you will be expected to maintain and analyze QA reports, conduct quality audits, and collaborate with team leaders to drive performance enhancements. Key responsibilities include sharing regular MIS and dashboards with management, assisting in the development of quality standards and processes, providing refresher sessions to agents based on error trends, and participating in client calibration sessions and internal reviews. The ideal candidate for this full-time position should possess 1 to 3 years of experience in quality analysis, with a background in the BPO industry. A Bachelor's degree in any discipline is required, along with proficiency in Hindi and English, strong listening, analytical, and communication skills, and proficiency in MS Excel, Word, and call auditing tools. This junior-level position offers a salary of up to 32,000 INR CTC per month and is based in New Delhi, Noida, Ghaziabad, or Faridabad. If you have a detail-oriented mindset, the ability to work independently and as part of a team, and strong documentation and reporting skills, we encourage you to apply. Exposure to quality improvement techniques is considered a plus, making this an excellent opportunity for individuals looking to grow their career in quality analysis within the BPO industry. Join us at iEnergizer and be part of our commitment to exceptional customer management solutions.,

Position Name: Portuguese Quality Analyst Job Location: Hyderabad Experience: 2+ years Salary: Up to 30% Hike Notice Period: Immediate to 15 Days Work Type: Work from Office and ready to work in rotational shifts.

Role: Quality Analyst Location; Bangalore ( Marathahalli) 6 days working package upto 5 LPA Experience needed in 7 QC tools For more info kanak khandelwal 8287348253

Skill required: Record To Report - Account Reconciliations Designation: Delivery Lead Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits.A type of general ledger account which contains a summary of sub-ledger accounts. Because the reconciliation account only provides a summary, no transactions are directly posted to the account. What are we looking for In this role you are required to identify and assess complex problems for area of responsibility You will need to create solutions in situations which requires an in-depth analysis/evaluation of variable factors This will require alignment to strategic direction set by senior management when establishing near-term goals Your primary interaction will be with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making is involved, you will act independently to determine methods and procedures on new assignments You will need to flag risks to clients and Accenture stakeholders and propose action plans where needed You will need to have an innovative mindset to identify improvement opportunities to optimize processes, decrease costs and increase client value Decisions that you make in this role will have a major day to day impact on area of responsibility You will be managing medium - large sized teams and/or work efforts at a client or within Accenture You would require transformation mindset and eye for identifying automation/process improvement opportunities. Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Key Responsibilities: Performance Coaching & Training Listen to recorded and live pre-sales calls to assess pitch effectiveness, communication quality, and conversion potential. Conduct regular 1:1 feedback sessions with pre-sales executives. Lead pitch refinement workshops and project refresher sessions for teams. Train teams on product knowledge, objection handling, and customer engagement techniques. Maintain a repository of best calls, FAQs, pitch scripts, and roleplay formats. Quality Control & Compliance Audit pre-sales communication, including brochures, follow-up emails, and post-call collaterals, for alignment with brand and project guidelines. Ensure all touchpoints meet internal service standards and customer expectations. Reporting & Analysis Generate daily/weekly reports on QC scores, coaching outcomes, and rep-level progress. Identify trends and areas for improvement across the team. Cross-functional Coordination & Process Improvement Collaborate with teams to streamline workflows. Recommend tools, templates, and process enhancements to improve call quality and pitch consistency. Support generalist functions within pre-sales as needed. What Were Looking For: 3–5 years of experience in sales coaching, quality audit, or team performance roles — preferably in real estate, BPOs, or customer-centric industries. Strong communication and listening skills, with the ability to coach constructively. Proficiency in Excel, CRM systems, and quality monitoring tools. High attention to detail with an analytical mindset. A dynamic, self-driven individual who enjoys working with teams. Female candidates are preferred for this role to enhance team diversity. Why Join Us? Be part of India’s most admired real estate brand. Get involved in team building, talent development, and operational excellence. Work in a dynamic, fast-paced environment with high-growth opportunities.

Total 6 Yrs exp out of this 1.5 yrs exp as a Assistant Manager Quality Call Callibration CSAT Manage Team of QA Count of Audit Quality Score Work from Office-Kolkata only not for Delhi/NCR neither Bangalore...Apply those who can relocate in Kolkata Required Candidate profile Work from Office-Kolkata only not for Delhi/NCR neither Bangalore...Apply those who can relocate in Kolkata Call or Whatspp cv Sri 8851792136 Neha 8287267407

About the Role As a Customer Experience Manager, you would be the owner of driving best in class customer experience, in the most efficient manner. This would mean driving continuous improvements in grievance handling, Net Promoter Score (NPS) insights, reviews and ratings and quality assurance (both operational as well as quality metrics) to ensure quality resolutions with fast turnaround times. You will play a critical role in converting voice-of-customer data whether through complaints, NPS responses, or reviewsinto process, product, or communication improvements . Youll manage a high-performing support team, ensure quality call interactions through audits and coaching, and collaborate with cross-functional teams to enhance the overall customer journey. Responsibilities: Grievance Handling & Resolution: Own end-to-end grievance management with targets on TAT, CSAT, FCR, reopen and escalation rates. Ensure fast, empathetic resolutions via call center and ticketing platforms. Proactive training and handling of new products & processes for grievance associates and call centre agents- including continuous creation & updation SOPs, FCR scripts, best practices, campaign dispositions/fields, CRM fields etc NPS Ownership: Drive NPS survey design, data collection, and analysis. Generate actionable insights from promoters, passives, and detractors to improve products, services, and customer journeys. Customer Insight & Analytics: Analyze top complaint categories/sub-categories and initiate process or product improvements. Share regular dashboards and insight reports with stakeholders. Call Quality & Agent Performance: Lead call quality audits and scoring to enhance agent effectiveness, FCR, and customer satisfaction. Drive ongoing training and coaching based on quality insights. Reviews & Ratings: Monitor and influence online reviews across platforms. Implement initiatives to increase positive ratings and reduce negative feedback through timely intervention and resolution. Vendor Management: Manage vendor relationships to ensure compliance and performance against targets Operational Excellence: Improve inbound metrics like AHT, FCR, abandon rate, and callback SLAs. Implement automation and best practices to boost overall service efficiency. Requirements : Overall work-experience of 3+ years with 2+ years of experience in grievance handling/ Call centre inbound operations/ NPS improvement / project management Detail oriented Strong verbal and written communication skills Preferred experience in start-up environment Vendor Management experience, especially with call centres Experience of working with CRM tools like Zendesk Proficient in Excel What do we offer? Competitive remuneration as per current industry standards. Benefits as per regional norms. A culture that gives you freedom to showcase your ideas and helps you explore avenues of upskilling yourself. An opportunity to work alongside some of the best minds in the industry.

? Team Management: - Lead and motivate a team of lending call center representatives to achieve individual and team sales goals of loan approval and disbursement - Conduct regular performance reviews, provide coaching and feedback to team members to improve their sales skills and techniques for lead origination and maturity - Monitor call metrics (call volume, conversion rates, average call duration) to identify areas for improvement and implement necessary adjustments. - Assign leads and manage call queues to optimize team efficiency ? Sales Performance: - Develop and execute sales strategies to maximize lead generation and loan conversions - Set clear sales targets and track progress towards achieving them Identify and implement sales initiatives to boost conversion rates and address market trends - Conduct regular sales huddles to discuss strategies, share best practices and address challenges. ? Compliance and Quality Assurance: - Ensure adherence to all lending regulations, company policies, and ethical sales practices. - Conduct quality monitoring of calls to assess sales techniques, compliance, and customer service standards. ? Customer Relationship Management: - Foster positive customer relationships by providing excellent customer service throughout the loan application process. - Build rapport with potential customers to understand their needs and present suitable loan products. Educational Qualifications: Any graduation Candidate Attributes: Required Skills and Qualifications: ? Strong Sales Acumen: Proven track record of success in a sales environment, preferably within the lending industry for minimum 5 years ? Leadership Skills: Ability to motivate, coach, and mentor a team to achieve high performance. ? Communication Skills: Excellent verbal and written communication skills to effectively interact with customers and team members. ? Technical Proficiency: Familiarity with CRM systems, dialers, lead management, loan origination software, and call center technology. ? Compliance Knowledge: Thorough understanding of lending regulations and compliance requirements. ? Analytical Skills: Ability to analyze sales data, identify trends, and make data-driven decisions. Key Qualifications: ? 75% or above in 10th and 12th standard & ? Full time Bachelors Degree ? Full time Masters Degree will be a Plus

Candidate should be working as a Process Trainer for a minimum of 3 years in an International BPO. Shift - Rotational Shifts Two-way Cab Work Location - Gurgaon Required Candidate profile Immediate Joiners OR Max 1 month notice period candidates can apply Call HR Sadiq @ 8904378561 for more details

Call Quality analyst Call Monitoring International BPO Rotational Shifts 5 days working