15 Call Planning Jobs

As a Portfolio Manager, your role involves allocating portfolios to vendors based on past performance trends and Field Officer availability. You will need to ensure adequate manpower capacity for the portfolio. Reviewing cases with Field Officers/Team Leaders and assigning work based on disposition codes is a key responsibility. Coordinate with agency resources to plan calls for better resolution, providing necessary support to the agency on challenging cases. Your responsibilities also include allocating receipt books & Repo kits and conducting periodic audits. It is essential to close agency billing within 60 days of completing the work month. Obtain prior approvals in repo cases and assis...

Ready to build the future with AI At Genpact, we don&rsquot just keep up with technology&mdashwe set the pace. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what&rsquos possible, this is...

You will be responsible for allocating portfolios to vendors based on past performance trends and Field Officers (FOS) availability, while ensuring adequate manpower capacity for the portfolio. Collaborate with FOS and Team Leaders to review cases and assign work based on disposition codes. Coordinate with agency resources for call planning to improve resolution rates and provide necessary support on challenging cases. You will oversee the allocation and periodic auditing of receipt books and Repo kits. Ensure timely closure of agency billing within 60 days of completing the work month. Obtain prior approvals for repo cases and assist agencies in managing repo-related issues. Address collect...

As a Manager - Field Effectiveness at Novartis, you will be responsible for providing analytics support to internal customers such as CPOs and Regional marketing and sales teams. You will play a crucial role in facilitating data-driven decision-making by delivering qualitative and quantitative analytics reports. Your primary focus will be on project management, ensuring the efficient and high-quality delivery of multiple projects. Your responsibilities will include owning the delivery of various projects, from requirement gathering to deployment stages, to ensure successful dashboard delivery. You will also be expected to independently run ad hoc analytics, lead support for building analytic...

As an individual responsible for portfolio management in this role, your key tasks will include allocating portfolios to vendors based on past performance trends and Field Officer availability. It will be crucial for you to create sufficient manpower capacity for the assigned portfolio. You will be expected to review cases with Field Officers and Team Leaders, assigning work based on disposition codes. Coordinating with agency resources and planning calls effectively for better case resolution will be a critical aspect of your responsibilities. Providing the necessary support to agencies on challenging cases is also part of your role. You will be accountable for the periodic allocation and a...

You will be responsible for allocating portfolios to vendors based on past performance trends and Field Officer availability, as well as ensuring sufficient manpower capacity for the assigned portfolio. You will review cases with Field Officers/Team Leaders and assign work based on disposition codes. Coordinating with agency resources, you will plan calls for better resolution and provide necessary support to the agency on challenging cases. Additionally, you will allocate receipt books and Repo kits, conducting periodic audits. It will be your duty to ensure timely closure of agency billing within 60 days of completing the work for the month. You will also assist agencies in obtaining prior...

You will be responsible for allocating portfolios to vendors based on past performance trends and Field Officers (FOS) availability, ensuring adequate manpower capacity for the portfolio. You will review cases with FOS/Team Leaders and assign work based on disposition codes. Additionally, you will coordinate with agency resources for call planning to improve resolution rates and provide necessary support on challenging cases. Your duties will include allocating receipt books and Repo kits, conducting periodic audits, and ensuring timely closure of agency billing within 60 days of completing the work month. You will also be required to obtain prior approvals for repo cases, assist agencies in...

You will be responsible for allocating portfolios to vendors based on past performance trends and Field Officers (FOs) availability, ensuring adequate manpower capacity for the portfolio. You will need to review cases with FOs/Team Leaders (TLs) and assign work based on the disposition code. Coordinating with agency resources, you will plan calls for better resolution and provide necessary support to the agency on challenging cases. Your duties will include allocating receipt books and Repo kits, and conducting periodic audits. It is crucial to ensure agency billing closure within 60 days of completing the work month. You will also be required to obtain prior approvals in repo cases and assi...

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, our most valuable asset is our people. Here youll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning; bold ideas; courage and passion to drive life-changing imp...

You will be responsible for allocating portfolios to vendors based on past performance trends and Field Officers (FOs) availability. It will be your duty to ensure adequate manpower capacity for the portfolio. You will need to review cases with FOs / Team Leaders (TLs) and assign work based on the disposition code. Coordinating with agency resources for call planning to improve resolution rates and providing necessary support to agencies on challenging cases will also be part of your role. You will be required to allocate receipt books and Repo kits and conduct periodic audits. Ensuring closure of agency billing within 60 days of completing the work in a month is crucial. You must obtain pri...

Role: Senior Data Analyst Description: You will be responsible for: • Experienced analytics professional with prior Pharma commercial analytics experience in the below practice areas - Customer segmentation - Sales Force Effectiveness / Operations – Sizing, Alignment, Call Planning • Candidate should be able to leverage various technology platforms Advanced Excel/VBA, Python/R & SQL. Statistical/data science packages expertise will be considered as an added advantage. • Deliver various types of analytics projects, like Customer Segmentation, Alignment Design, Sizing, etc. for delivering complex business operations projects, depending on the needs of the client. • Proactively communicate, int...

Roles and Responsibilities :- Allocation of portfolio to vendor basis the past performance trend and FOS availability, creating adequate manpower capacity for the portfolio. Review cases with FOS / TL and work assignment basis the disposition code. Coordinating with agency resources and doing the call planning for better resolution, ensuring appropriate support to the agency on difficult cases. Receipt book & Repo kits allocation and auditing periodically Agency billing closure within 60 days of the work completed month. Ensuring prior approvals in repo cases & helping the agency manage repo related issues. Handling collection/repo related customer service issues/escalations. Coordinating wi...

Role & responsibilities SME on multiple functional areas related to Sales Force Effectiveness. Lead multiple projects for US & IBU geographies and ensuring quality and timely delivery of the projects Project management on multiple workstreams through effective delegation & planning Excellent Communication skills with stakeholders of various geographies Mentor and coach team members to support talent development of the team Monitor customer and marketplace to identify opportunities to optimize sales operations strategy Lead the creation of models such as the customer behaviour profile to support the Sales teams by tracking performance of the field force Partner with affiliates to determine th...

We are seeking a dynamic and results-driven Sales and Development Manager to lead our sales efforts and spearhead business development initiatives.

DECISION ANALYTICS ASSOCIATE CONSULTANT Decision Analytics Associate Consultants (DAACs) design and execute analyses to address business problems for our clients and project teams. DAACs leverage their analytic skills to find data-driven insights that help our clients solve their most important business problems, and engage with clients to help them understand the implications and make plans to act on them. Responsibilities: Develop and apply advanced statistical models that help clients understand dynamic business issues Manage and develop a team of 2-3 Associates, ensuring data quality, analytical rigor, and impactful delivery Leverage R, Python, Excel, and BI tools to support decision-mak...