54 Call Manager Jobs - Page 2

Role: L4 UC Engineer Exp: 10+ Years Location: Remote JD: UC Architecture & Design: Deep understanding of Unified Communications Products like CUCM, CUC, IM & Presence, and Expressways. Deep knowledge of designing and troubleshooting clusters, inter-cluster trunks, and high availability configurations. PSTN Trunking & Interoperability: Designing and troubleshooting SIP trunks, PRIs with carriers, including codec negotiation, SIP headers, PRIs, and call routing logic. CUBE & Voice Gateway Configurations: Advanced IOS gateway setup (MGCP, H.323, SIP), dial peers, DSP resources, and survivability strategies. Analog Devices: Understanding of Analog Devices such as Analog Gateways, Analog Phones, ...

We are seeking a skilled and experienced Voice L2 Support Engineer to join our IT infrastructure team. The ideal candidate will have in-depth knowledge of voice technologies, including VoIP, SIP, CUCM (Cisco Unified Communications Manager), and call routing/troubleshooting . As an L2 engineer, you will provide advanced support, handle escalations from L1, and ensure smooth operation of our voice infrastructure. Preferred candidate profile :MALE

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Unified Communication and Collaboration Operations Good to have skills : Network Infrastructures Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary Key Responsibilities:-Responsible for handling end user queries and issues related to voice and telephony setup. Configuring, maintaining & managing various telephony related equipment's. Diagnose enterprise voice incidents that are caused by syst...

Please find the JD below for Licence projects. Experience juniorlevels up to 4 yrs: We are seeking energetic and self-motivated individuals to perform the role of : License Support Specialist. A License Support Specialist handles technical issues and provides more in-depth support. They often have extensive company experience and specialised training in troubleshooting and resolution. This role involves working with more complex problems and potentially requiring further investigation or escalation. The role of a License Support person t is about handling customer / partner questions regarding the use and application of licenses within the Mitel License tool providing top-tier customer servi...

Troubleshooting VOIP Network issues. in-Depth Knowledge of IP Protocols.SIP,MGCP,H.323 etc. Troubleshooting skills in UC devices like CUCM, UCCX,CUC. Should be having knowledge of Third-party recording application and servers. Excellent troubleshooting skills on Cisco Unified Call manager and IP Phones. Good Knowledge of PRIs, Cisco Voice Gateways, IP Telephony. Familiarity with WAN and LAN systems. Experience with E1, FXS SRST and SCCP. Hands on experience on Network and Cisco Voice devices. Work experience on IP Phone , Gateway and CUCM configuration.

Responsibilities: * Meet daily/weekly call targets * Maintain customer database accuracy * Close sales through persuasive communication * Make outbound calls using calling software * Report results to supervisor regularly Annual bonus

We are seeking VoIP engineer, who can manage VoIP Switches and VoIP PBX Systems. Candidate should have a deep knowledge in the Contact Center System and Business Communication System. and capable of handling business customers as well.

Responsible for reactivation of dormant clients. Ensure growth in clientele by converting leads Conduct meeting with clients as part of client servicing and cross selling other financial product Understand the market updates for the day to provide accurate information to the client Profile customers based on their investment trends and past record available with us Attend calls and execute the orders on behalf of clients by doing Pre trade and post trade confirmation. Develop and maintain a long-term relationship with customers to maintain a high level of retention of the existing customer and also focus on generating new business. Pitch clients for other investment products offered by the c...

JD: UC Architecture & Design: Deep understanding of Unified Communications Products like CUCM, CUC, IM & Presence, and Expressways. Deep knowledge of designing and troubleshooting clusters, inter-cluster trunks, and high availability configurations. PSTN Trunking & Interoperability: Designing and troubleshooting SIP trunks, PRIs with carriers, including codec negotiation, SIP headers, PRIs, and call routing logic. CUBE & Voice Gateway Configurations: Advanced IOS gateway setup (MGCP, H.323, SIP), dial peers, DSP resources, and survivability strategies. Analog Devices: Understanding of Analog Devices such as Analog Gateways, Analog Phones, Fax Devices, DTMF & Dial-tone behavior, FXS/FXO Ports...

Job Description: Call Manager Administration: Managing Cisco Unified Communications Manager (CUCM), including provisioning users, phones, and extensions. Voice Troubleshooting: Diagnosing issues with call quality, registration failures, codec mismatches, and SIP/H.323 signaling. Unity Connection & Voicemail: Configuring voicemail profiles, templates, and auto attendants. Dial Plan Management: Handling route patterns, translation rules, and digit manipulation. Extension Mobility & CTI: Supporting features like Extension Mobility, CTI integrations, and softphone setups. Phone Templates & Firmware: Managing phone button templates, soft key layouts, and firmware upgrades etc. Operational & Suppo...

Responsibilities: * Manage customer relationships through telephone support. * Generate leads, close deals, meet targets. * Collaborate with engineering team on solution design. * Present product demos and proposals.

Troubleshooting VOIP Network issues. in-Depth Knowledge of IP Protocols.SIP,MGCP,H.323 etc. Troubleshooting skills in UC devices like CUCM, UCCX,CUC. Should be having knowledge of Third-party recording application and servers. Excellent troubleshooting skills on Cisco Unified Call manager and IP Phones. Good Knowledge of PRIs, Cisco Voice Gateways, IP Telephony. Familiarity with WAN and LAN systems. Experience with E1, FXS SRST and SCCP. Hands on experience on Network and Cisco Voice devices. Work experience on IP Phone , Gateway and CUCM configuration.

Technical Knowledge Good technical expertise in Cisco UCCE and related products Excellent hands on experience in Cisco CUCM and suite of related products Unity Voicemail, Expressways Upgrade/installation of UCCE , hands on Creation of ICM script and Monitoring Understanding of how scripts relate to Wallboard, CUIC requirements Ability to debug UCCE logs either via dump logs or Diagnostic Frame Portico Understand UCCE SQL tables and use of queries Ability to understand the agent log on procedure through to call answering , with view to debug all actions CUIC experience use of Default reports and customized reports Creation and deployment of UCCE Scripts -understand Call Types, Dial numbers, R...

Front Desk Executive/Receptionist :- 1. Greeting Visitors: Warmly welcoming clients, visitors, and employees as they arrive at the office. 2. Managing Calls: Answering and directing incoming phone calls, taking messages, or providing information as required. 3. Visitor Management: Maintaining visitor logs, issuing visitor passes, and notifying employees about their guests. 4. Scheduling Appointments: Managing meeting room bookings and coordinating with other staff members for schedules. 5. Customer Service: Responding to inquiries in person, over the phone, or via email and addressing any concerns. 6. Administrative Support: Assisting in clerical work such as photocopying, scanning, filing d...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Unified Communication and Collaboration Operations Good to have skills : Network InfrastructuresMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary Key Responsibilities:-Responsible for handling end user queries and issues related to voice and telephony setup. Configuring, maintaining & managing various telephony related equipment's. Diagnose enterprise voice incidents that are caused by system hardware, sof...

Technical In-depth knowledge of Cisco UC servers (Call Manager, Cisco Unity Connection, UCCX, IM&P and expressway servers), IP protocols (SIP and H323), and network hardware/software components. Expertise in designing and implementing Cisco UC infrastructure and other VoIP technologies. Strong technical knowledge on ISDN, PSTN, analog lines, fax, etc Knowledge of Polycom and videoconference technologies. Strong troubleshooting skills to diagnose and resolve complex VoIP network issues. Proficiency in project management and network optimization techniques.

We have an Immediate opening for Network Voice L2 Mumbai Position : Network Voice L2 Location : Mumbai Level : L2 Company : Leading Company in India Job Description below:- 9x6 support & on demand support and work with L3 team of JPL whenever there is Severity 1 incident Conduct in-depth troubleshooting of complex voice network issues, including those related to Cisco CUCM, Ameyo Contact Center, and future Vendors Analyze call logs, traffic patterns, and network configurations to identify root causes of problems Manage advanced configurations for Cisco CUCM, and other voice platforms. Implement and manage change controls for updates to the voice network, ensuring minimal disruption to servic...

*L3 Support is Mandatory. Location – Chennai /Bangalore Timing – 24*7 JD Cisco Voice - SA Level Bachelor’s Degree or Higher in Computer Science, Information Technology or related discipline and 10+ years of experience 12+ years of IT experience, 8+ years Cisco Telephony and VoIP experience, Video Conferencing and Contact Center experience Experience in Administration and maintenance of complex enterprise communications architecture that delivers integrated voice, video, and web services. High degree of proficiency with Cisco Unified Communication Manager is required, supporting, troubleshooting and design/deploying Hands on experience in supporting Microsoft Teams Telephony, Video and Chat E...

Key Responsibilities: Call customers and tell them about our financial services . Answer customer questions and provide correct information . Keep a record of calls and customer details. Follow up with customers to help them complete their applications. Work towards monthly targets for sales and customer engagement. Maintain a positive and professional attitude while talking to customers. Qualifications & Skills: Graduate (any stream). Good communication skills in Hindi and English. Basic knowledge of finance and banking is a plus. Comfortable using computers and CRM software . Ability to handle customer queries with patience.

Avaya call management Avaya call manager Calling platform Network Voice Admin L1 Monitor of PRI lines ( MTNL, BSNL, TATA, BSNL, MTNL, Reliance, Airtel . Should be well experienced on Avaya IP phones installation, configuration, and troubleshooting.

The Network Cisco Voice - UCCE role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Network Cisco Voice - UCCE domain.

Senior Collaboration Consultant IMMEDIATE JOINER Job Overview: As a Senior Collaboration Consultant at Konverge Technologies, you will be responsible for delivering high-quality, enterprise-level collaboration solutions that meet our clients business needs. Your role will focus on designing, deploying, and troubleshooting collaboration systems, with an emphasis on WebEx, CUCM, Cisco Telepresence, and other Cisco collaboration technologies. Your experience and expertise in the collaboration space will help shape the success of our clients communication systems. Key Responsibilities: Designing and Implementation/Deployment: Design and implement collaboration solutions for enterprise clients, i...

Network Architect- Collaboration Department: IT Network Architect Title: Location: Gurgaon Regular, Full-Time Status: Travel Across the Globe for Project and Business meetings POSITION SUMMARY: We are seeking an experienced and detail-oriented Collaboration Network Architect to design, document, implement, and support enterprise-level collaboration and communication solutions. The ideal candidate will have a strong background in network and collaboration technologies, and be responsible for producing technical documentation (HLD, LLD, NIP), providing end-to-end deployment and troubleshooting support, and delivering expert consulting services to customers. Key Roles & Responsibilities: • Desi...

Job Title: Senior CUCM Engineer (8+ Years Experience) Job Overview: We are seeking a highly skilled and experienced Senior CUCM Engineer with over 8 years of experience in designing, implementing, and maintaining Cisco Unified Communications Manager (CUCM) solutions. This role requires a deep understanding of CUCM environments, VoIP technologies, call routing, and system integration. The ideal candidate will have a strong track record of troubleshooting complex issues, optimizing performance, and providing technical leadership in a large-scale enterprise environment. Key Responsibilities: Design, implement, and maintain Cisco Unified Communications Manager (CUCM) and related voice systems. C...

Candidate should have at least 6-8 years of Cisco Voice / Video experience Ability to adequately discuss technical issues related to AVCN endpoints set up and troubleshooting with technicians, engineers, and vendors.