54 Call Manager Jobs

Troubleshoot Avaya telephony systems including CM, SM, AES, SBC, EPM, POM, CMS and Messaging. Analyze call flows, traces, and logs for diagnosing issues. Resolve issues related to SIP, H.323, PRI, and VoIP call failures.

Hiring for CMM 5 Level Org!!Min 1-1.5 yrs. of experience on Avaya voice Platform. Monitoring and providing break fix services to DHL offices in Chennai. Knowledge on Avaya Command lines to monitor Trunk status, PRI lines or Avaya devices Required Candidate profile Designation: Network Voice Admin Location: Chennai Education: Graduate contact:snehap@peshr.com/7021769496

Job Title: VoIP L3 Enginee r Job Description: Experience: 10+ years in Cisco Collaboration (L3 support) with proactive in identifying, investigating and resolving technical incidents and problems and restoring services to clients by managing incidents to resolution. The VOIP Engineer (L3) focuses on third line support for high complexity incidents. He must be Subject matter expert in IPT Purpose & Accountabilities: Should be able to understand LAN & WAN terminology and should be able to correlate their impact on VOIP and Video segments Support to VOIP Cluster components with hands on experience on configuration & administration of Cisco Call Manager Unity Connection Servers Cisco Voice Gatew...

Key Responsibilities Assist in configuring Cisco CUCM (device pools, DNs, partitions, CSS, dial plans) Support SIP trunks, CUBE, and voice gateway (H.323/SIP/MGCP) setups Work on VoIP/SIP call flows, RTP analysis, and codec configurations Assist with Unity Connection (users, call handlers) Participate in lab setups, system builds, migrations, and integrations Use Wireshark/RTMT for basic SIP/RTP troubleshooting Prepare simple technical documentation as needed. Required Skills Training or certification in CCNA Voice / CCNA Collaboration. Strong understanding of VoIP, SIP, RTP, codecs, and dial plans. Networking fundamentals: VLANs, DHCP Option 150, DNS, basic QoS. Exposure to CUCM, CUBE, Unit...

Innovatia Technical Services Inc. (ITSI) is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With over 300 professional experts across the globe, we service some of the worlds most successful Fortune 500 and Fortune 1000 companies. The Sr. Cisco Solutions Engineer supports implementation, configuration, and operations of Cisco UC and Collaboration solutions, focusing on day-to-day support and solution enhancements. The role requires continuous learning of collaboration technologi...

Innovatia Technical Services Inc. (ITSI) is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With over 300 professional experts across the globe, we service some of the worlds most successful Fortune 500 and Fortune 1000 companies. Responsibilities The technical resource is responsible for ensuring the effective operation of the Voice environment with end-to-end responsibility Must have VOIP troubleshooting experience. At least 2+ years of experience in SQL & application support,...

As a Cisco Voice Engineer based in Gurugram, you will be responsible for monitoring and maintaining the hosted network and UC environment. Your key responsibilities will include: - Handling MACD (Moves, Adds, Changes, Deletions) requests. - Managing and resolving support tickets within SLAs. - Performing basic troubleshooting for voice, data, and UC systems. - Escalating complex issues to senior engineers when required. - Applying firmware updates and assisting with scheduled network upgrades. - Investigating and resolving network and UC-related faults. - Providing reports on network performance and status. - Assisting in setting up and maintaining network and UC infrastructure. - Working on...

Role & responsibilities: TAKE FOOD DELIVERY ORDERS ON CALL AND COLLECT CASH FROM CUSTOMER

Hi All, Movate ( Formerly known as CSSCorp ) is hiring for VOIP Network Engineer, Job Responsibilities: Troubleshoot all Level 1/2/3 calls from the customers. Focus on customer satisfaction. Manage backlog efficiently. Document all communication with customer in the CRM. Notify/Discuss with Sr.TAC/TL on SR's that require assistance. Timely handoff (escalation) of cases to Sr.TAC. Plan and constantly work on upgrading tech and product expertise. Contribute to the knowledge base / create KCS article for all valid solutions. Understand the SLAs and client requirements on quality of delivery. Update new SRs and status of current SRs in DBR module every day. Review all SRs every day at the beginn...

Position: UC Engineer Location : Gurugram (Work from Office) Experience : Minimum 6 months Shift : As per project requirement Notice Period: Immediate joiners preferred Job Responsibilities: Monitor and maintain the hosted network and UC environment. Handle MACD (Moves, Adds, Changes, Deletions) requests. Manage and resolve support tickets within SLAs. Perform basic troubleshooting for voice, data, and UC systems. Escalate complex issues to senior engineers when required. Apply firmware updates and assist with scheduled network upgrades. Investigate and resolve network and UC-related faults. Provide reports on network performance and status. Assist in setting up and maintaining network and U...

Troubleshooting VOIP Network issues. in-Depth Knowledge of IP Protocols.SIP,MGCP,H.323 etc. Troubleshooting skills in UC devices like CUCM, UCCX,CUC. Should be having knowledge of Third-party recording application and servers. Excellent troubleshooting skills on Cisco Unified Call manager and IP Phones. Good Knowledge of PRIs, Cisco Voice Gateways, IP Telephony. Familiarity with WAN and LAN systems. Experience with E1, FXS SRST and SCCP. Hands on experience on Network and Cisco Voice devices. Work experience on IP Phone , Gateway and CUCM configuration.

As a Network Engineer at Rocket Software, you will be an integral part of a global and fast-paced IT organization. Your main goal will be to provide top-notch service to software development labs and internal departments, ensuring that employees have access to communication systems that enable them to perform at their highest level. Your responsibilities will include implementing equipment installation plans, maintaining network components, and troubleshooting any issues that may arise. Additionally, you will be tasked with monitoring and maintaining Rocket Software's corporate network and voice components, assessing the functionality of network routers, switches, and related equipment, and ...

Role & responsibilities Project Management : Support US account managers with multiple client podcast projects simultaneously, ensuring deadlines are met and client expectations are exceeded. Utilize Zoho Projects to assign tasks to team members, ensuring clarity, accountability, and project organization. Client Communication: Serve as the secondary point of contact for clients, maintaining regular communication to provide updates, gather feedback, and address concerns. Coordinate timely client review and approval of podcast episode content, copy, and edits. Meeting Attendance and Reporting: Attend client meetings to present progress reports, discuss strategies, and address any questions. Co...

Looking for Sr. Technical Support Engineer with required skills: Cisco Voice, CUCM, SIP, Ribbon, SBC, Cube. Candidates must have experience in Cisco Voice, CUCM, SIP.

Looking for Sr. Technical Support Engineer with required skills: Cisco Voice, CUCM, SIP, Ribbon, SBC, Cube. Candidates must have experience in Cisco Voice, CUCM, SIP.

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Unified Communication and Collaboration Operations Good to have skills : Network Infrastructures Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary Key Responsibilities:-Responsible for handling end user queries and issues related to voice and telephony setup. Configuring, maintaining & managing various telephony related equipment's. Diagnose enterprise voice incidents that are caused by syst...

Roles and Responsibilities * Manage sales pipeline from lead generation to close. * Follow up on leads and inquiries * Maintain accurate records of calls * Maintain and update client/customer records in the database.

Troubleshooting VOIP Network issues. in-Depth Knowledge of IP Protocols.SIP,MGCP,H.323 etc. Troubleshooting skills in UC devices like CUCM, UCCX,CUC. Should be having knowledge of Third-party recording application and servers. Excellent troubleshooting skills on Cisco Unified Call manager and IP Phones. Good Knowledge of PRIs, Cisco Voice Gateways, IP Telephony. Familiarity with WAN and LAN systems. Experience with E1, FXS SRST and SCCP. Hands on experience on Network and Cisco Voice devices. Work experience on IP Phone , Gateway and CUCM configuration.

Job Title: VoIP L3 Enginee r Job Description: Experience: 6-7+ years in Cisco Collaboration (L3 support) with proactive in identifying, investigating and resolving technical incidents and problems and restoring services to clients by managing incidents to resolution. The VOIP Engineer (L3) focuses on third line support for high complexity incidents. He must be Subject matter expert in IPT Purpose & Accountabilities: Should be able to understand LAN & WAN terminology and should be able to correlate their impact on VOIP and Video segments Support to VOIP Cluster components with hands on experience on configuration & administration of Cisco Call Manager Unity Connection Servers Cisco Voice Gate...

* Provide administrative support to senior management * Manage daily activities * call manager * Coordinate meetings and events * Manage correspondence and communication * Arrange travel and accommodations * Maintain confidentiality at all times Annual bonus

Troubleshooting VOIP Network issues. in-Depth Knowledge of IP Protocols.SIP,MGCP,H.323 etc. Troubleshooting skills in UC devices like CUCM, UCCX,CUC. Should be having knowledge of Third-party recording application and servers. Excellent troubleshooting skills on Cisco Unified Call manager and IP Phones. Good Knowledge of PRIs, Cisco Voice Gateways, IP Telephony. Familiarity with WAN and LAN systems. Experience with E1, FXS SRST and SCCP. Hands on experience on Network and Cisco Voice devices. Work experience on IP Phone , Gateway and CUCM configuration.

Troubleshooting VOIP Network issues. in-Depth Knowledge of IP Protocols.SIP,MGCP,H.323 etc. Troubleshooting skills in UC devices like CUCM, UCCX,CUC. Should be having knowledge of Third-party recording application and servers. Excellent troubleshooting skills on Cisco Unified Call manager and IP Phones. Good Knowledge of PRIs, Cisco Voice Gateways, IP Telephony. Familiarity with WAN and LAN systems. Experience with E1, FXS SRST and SCCP. Hands on experience on Network and Cisco Voice devices. Work experience on IP Phone , Gateway and CUCM configuration.

Position Purpose The main objective of this position would be to maintain, implement and administer secure, robust, stable, redundant, Voice and Video infrastructure. Propose latest technologies and innovation in Voice and VC domain. Help and support BAU team for any critical incident or task, interact with architecture team for designing IT Infrastructure. Responsibilities Direct Responsibilities Technical Hands-on experience\expertise on Cisco Voice Solution Products Cisco CUCM, Cisco Unity Connection, Cisco Voice Gateways (ISR 4K), Cisco UCCX. Responsible for IP Telephony L2 & L3 troubleshooting and BAU tasks to be carried out in operations. Experience in Session Border Controllers (Oracl...

Accounting & Data Entry (50%) Assist in preparation of invoices and accounting entries Factory Coordination (30%) Coordinate staff on upcoming orders and dispatch timelines. Lead Management (20%) Follow up on leads generated through Indiamart listings. Work from home

Front Desk Executive/Receptionist :- 1. Greeting Visitors: Warmly welcoming clients, visitors, and employees as they arrive at the office. 2. Managing Calls: Answering and directing incoming phone calls, taking messages, or providing information as