42 Call Manager Jobs

Role & responsibilities Project Management : Support US account managers with multiple client podcast projects simultaneously, ensuring deadlines are met and client expectations are exceeded. Utilize Zoho Projects to assign tasks to team members, ensuring clarity, accountability, and project organization. Client Communication: Serve as the secondary point of contact for clients, maintaining regular communication to provide updates, gather feedback, and address concerns. Coordinate timely client review and approval of podcast episode content, copy, and edits. Meeting Attendance and Reporting: Attend client meetings to present progress reports, discuss strategies, and address any questions. Co...

Looking for Sr. Technical Support Engineer with required skills: Cisco Voice, CUCM, SIP, Ribbon, SBC, Cube. Candidates must have experience in Cisco Voice, CUCM, SIP.

Looking for Sr. Technical Support Engineer with required skills: Cisco Voice, CUCM, SIP, Ribbon, SBC, Cube. Candidates must have experience in Cisco Voice, CUCM, SIP.

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Unified Communication and Collaboration Operations Good to have skills : Network Infrastructures Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary Key Responsibilities:-Responsible for handling end user queries and issues related to voice and telephony setup. Configuring, maintaining & managing various telephony related equipment's. Diagnose enterprise voice incidents that are caused by syst...

Roles and Responsibilities * Manage sales pipeline from lead generation to close. * Follow up on leads and inquiries * Maintain accurate records of calls * Maintain and update client/customer records in the database.

Troubleshooting VOIP Network issues. in-Depth Knowledge of IP Protocols.SIP,MGCP,H.323 etc. Troubleshooting skills in UC devices like CUCM, UCCX,CUC. Should be having knowledge of Third-party recording application and servers. Excellent troubleshooting skills on Cisco Unified Call manager and IP Phones. Good Knowledge of PRIs, Cisco Voice Gateways, IP Telephony. Familiarity with WAN and LAN systems. Experience with E1, FXS SRST and SCCP. Hands on experience on Network and Cisco Voice devices. Work experience on IP Phone , Gateway and CUCM configuration.

Job Title: VoIP L3 Enginee r Job Description: Experience: 6-7+ years in Cisco Collaboration (L3 support) with proactive in identifying, investigating and resolving technical incidents and problems and restoring services to clients by managing incidents to resolution. The VOIP Engineer (L3) focuses on third line support for high complexity incidents. He must be Subject matter expert in IPT Purpose & Accountabilities: Should be able to understand LAN & WAN terminology and should be able to correlate their impact on VOIP and Video segments Support to VOIP Cluster components with hands on experience on configuration & administration of Cisco Call Manager Unity Connection Servers Cisco Voice Gate...

* Provide administrative support to senior management * Manage daily activities * call manager * Coordinate meetings and events * Manage correspondence and communication * Arrange travel and accommodations * Maintain confidentiality at all times Annual bonus

Troubleshooting VOIP Network issues. in-Depth Knowledge of IP Protocols.SIP,MGCP,H.323 etc. Troubleshooting skills in UC devices like CUCM, UCCX,CUC. Should be having knowledge of Third-party recording application and servers. Excellent troubleshooting skills on Cisco Unified Call manager and IP Phones. Good Knowledge of PRIs, Cisco Voice Gateways, IP Telephony. Familiarity with WAN and LAN systems. Experience with E1, FXS SRST and SCCP. Hands on experience on Network and Cisco Voice devices. Work experience on IP Phone , Gateway and CUCM configuration.

Troubleshooting VOIP Network issues. in-Depth Knowledge of IP Protocols.SIP,MGCP,H.323 etc. Troubleshooting skills in UC devices like CUCM, UCCX,CUC. Should be having knowledge of Third-party recording application and servers. Excellent troubleshooting skills on Cisco Unified Call manager and IP Phones. Good Knowledge of PRIs, Cisco Voice Gateways, IP Telephony. Familiarity with WAN and LAN systems. Experience with E1, FXS SRST and SCCP. Hands on experience on Network and Cisco Voice devices. Work experience on IP Phone , Gateway and CUCM configuration.

Position Purpose The main objective of this position would be to maintain, implement and administer secure, robust, stable, redundant, Voice and Video infrastructure. Propose latest technologies and innovation in Voice and VC domain. Help and support BAU team for any critical incident or task, interact with architecture team for designing IT Infrastructure. Responsibilities Direct Responsibilities Technical Hands-on experience\expertise on Cisco Voice Solution Products Cisco CUCM, Cisco Unity Connection, Cisco Voice Gateways (ISR 4K), Cisco UCCX. Responsible for IP Telephony L2 & L3 troubleshooting and BAU tasks to be carried out in operations. Experience in Session Border Controllers (Oracl...

Accounting & Data Entry (50%) Assist in preparation of invoices and accounting entries Factory Coordination (30%) Coordinate staff on upcoming orders and dispatch timelines. Lead Management (20%) Follow up on leads generated through Indiamart listings. Work from home

Front Desk Executive/Receptionist :- 1. Greeting Visitors: Warmly welcoming clients, visitors, and employees as they arrive at the office. 2. Managing Calls: Answering and directing incoming phone calls, taking messages, or providing information as

Role: L4 UC Engineer Exp: 10+ Years Location: Remote JD: UC Architecture & Design: Deep understanding of Unified Communications Products like CUCM, CUC, IM & Presence, and Expressways. Deep knowledge of designing and troubleshooting clusters, inter-cluster trunks, and high availability configurations. PSTN Trunking & Interoperability: Designing and troubleshooting SIP trunks, PRIs with carriers, including codec negotiation, SIP headers, PRIs, and call routing logic. CUBE & Voice Gateway Configurations: Advanced IOS gateway setup (MGCP, H.323, SIP), dial peers, DSP resources, and survivability strategies. Analog Devices: Understanding of Analog Devices such as Analog Gateways, Analog Phones, ...

We are seeking a skilled and experienced Voice L2 Support Engineer to join our IT infrastructure team. The ideal candidate will have in-depth knowledge of voice technologies, including VoIP, SIP, CUCM (Cisco Unified Communications Manager), and call routing/troubleshooting . As an L2 engineer, you will provide advanced support, handle escalations from L1, and ensure smooth operation of our voice infrastructure. Preferred candidate profile :MALE

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Unified Communication and Collaboration Operations Good to have skills : Network Infrastructures Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary Key Responsibilities:-Responsible for handling end user queries and issues related to voice and telephony setup. Configuring, maintaining & managing various telephony related equipment's. Diagnose enterprise voice incidents that are caused by syst...

Please find the JD below for Licence projects. Experience juniorlevels up to 4 yrs: We are seeking energetic and self-motivated individuals to perform the role of : License Support Specialist. A License Support Specialist handles technical issues and provides more in-depth support. They often have extensive company experience and specialised training in troubleshooting and resolution. This role involves working with more complex problems and potentially requiring further investigation or escalation. The role of a License Support person t is about handling customer / partner questions regarding the use and application of licenses within the Mitel License tool providing top-tier customer servi...

Troubleshooting VOIP Network issues. in-Depth Knowledge of IP Protocols.SIP,MGCP,H.323 etc. Troubleshooting skills in UC devices like CUCM, UCCX,CUC. Should be having knowledge of Third-party recording application and servers. Excellent troubleshooting skills on Cisco Unified Call manager and IP Phones. Good Knowledge of PRIs, Cisco Voice Gateways, IP Telephony. Familiarity with WAN and LAN systems. Experience with E1, FXS SRST and SCCP. Hands on experience on Network and Cisco Voice devices. Work experience on IP Phone , Gateway and CUCM configuration.

Responsibilities: * Meet daily/weekly call targets * Maintain customer database accuracy * Close sales through persuasive communication * Make outbound calls using calling software * Report results to supervisor regularly Annual bonus

We are seeking VoIP engineer, who can manage VoIP Switches and VoIP PBX Systems. Candidate should have a deep knowledge in the Contact Center System and Business Communication System. and capable of handling business customers as well.

Responsible for reactivation of dormant clients. Ensure growth in clientele by converting leads Conduct meeting with clients as part of client servicing and cross selling other financial product Understand the market updates for the day to provide accurate information to the client Profile customers based on their investment trends and past record available with us Attend calls and execute the orders on behalf of clients by doing Pre trade and post trade confirmation. Develop and maintain a long-term relationship with customers to maintain a high level of retention of the existing customer and also focus on generating new business. Pitch clients for other investment products offered by the c...

JD: UC Architecture & Design: Deep understanding of Unified Communications Products like CUCM, CUC, IM & Presence, and Expressways. Deep knowledge of designing and troubleshooting clusters, inter-cluster trunks, and high availability configurations. PSTN Trunking & Interoperability: Designing and troubleshooting SIP trunks, PRIs with carriers, including codec negotiation, SIP headers, PRIs, and call routing logic. CUBE & Voice Gateway Configurations: Advanced IOS gateway setup (MGCP, H.323, SIP), dial peers, DSP resources, and survivability strategies. Analog Devices: Understanding of Analog Devices such as Analog Gateways, Analog Phones, Fax Devices, DTMF & Dial-tone behavior, FXS/FXO Ports...

Job Description: Call Manager Administration: Managing Cisco Unified Communications Manager (CUCM), including provisioning users, phones, and extensions. Voice Troubleshooting: Diagnosing issues with call quality, registration failures, codec mismatches, and SIP/H.323 signaling. Unity Connection & Voicemail: Configuring voicemail profiles, templates, and auto attendants. Dial Plan Management: Handling route patterns, translation rules, and digit manipulation. Extension Mobility & CTI: Supporting features like Extension Mobility, CTI integrations, and softphone setups. Phone Templates & Firmware: Managing phone button templates, soft key layouts, and firmware upgrades etc. Operational & Suppo...

Responsibilities: * Manage customer relationships through telephone support. * Generate leads, close deals, meet targets. * Collaborate with engineering team on solution design. * Present product demos and proposals.

Troubleshooting VOIP Network issues. in-Depth Knowledge of IP Protocols.SIP,MGCP,H.323 etc. Troubleshooting skills in UC devices like CUCM, UCCX,CUC. Should be having knowledge of Third-party recording application and servers. Excellent troubleshooting skills on Cisco Unified Call manager and IP Phones. Good Knowledge of PRIs, Cisco Voice Gateways, IP Telephony. Familiarity with WAN and LAN systems. Experience with E1, FXS SRST and SCCP. Hands on experience on Network and Cisco Voice devices. Work experience on IP Phone , Gateway and CUCM configuration.