117 Call Jobs - Page 4

Operations Manager /Manager Operations BPO /BPO Operations Manager 2 yrs exp as BPO Ops Manager (AM/DM cannot apply) SLA ,Attrition,Shrinkage, CSAT,AHT Immediate joiners Amit 8851792136/Neha 8287267407

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English language (written & spoken). Ability to work rotational shifts including night shifts (UK shift). Strong problem-solving skills with ability to handle multiple tasks simultaneously. Basic computer knowledge with proficiency in Microsoft Office applications. Greetings From Ignites Human Capital Services Freshers Experienced Freshers 20k Experienced 50k Two way transport call hr Aditi@7795311459 call hr ruth@9590520040

Desired Candidate Profile 1 year with BPO INTERNATIONAL VOICE PROCESS work location: Electronic city salary 32k With saturday sunday off muthamma@9886112583 call nihala@7795311104 call hr Anusha@7815982900 call hr monica@7848820049 call hr suman@7848820047 call hr navya@7848820042

Desired Candidate Profile 1 year with BPO INTERNATIONAL VOICE PROCESS work location: Electronic city salary 32k With saturday sunday off muthamma@9886112583 call nihala@7795311104 call hr Anusha@7815982900

Operations Manager /Manager Operations BPO /BPO Operations Manager 2 yrs exp as BPO Ops Manager (AM/DM cannot apply) SLA ,Attrition,Shrinkage, CSAT,AHT Immediate joiners Amit 8851792136/Neha 8287267407

Roles and Responsibilities: Help sales by generating lead/qualified meeting resulting in opportunities in the sales cycle. Geo Focus = US & Europe Region Manage territorial/Vertical responsibilities through generation of new business opportunities. Strategize with sales and marketing on the demand generation program to increase quality, reach and market penetration and quantity of leads. Monitor daily, weekly, quarterly activity metric call stats, daily reports, chats, etc and regular reporting of lead on a weekly/monthly basis and exceeding target consistently Drive usage of sales tools CRM, Zoom info to improve the conversion ratio. Desired Candidate Profile: Excellent Verbal & Written Communication. Strong listening and sales skills Experience in Inside Sales/ Lead Generation/ Business Development/ Enterprise Sales. Hands-on experience in CRM (Salesforce/ZOHO preferred) and different sales Intelligence tools like ZoomInfo/LinkedIn/D&B Ability to learn and articulate technical service models and engage in a conversation with prospects Ability to understand the industries and core business processes, to identify problems faced. Answering potential customers' questions and sending additional information per email Ability to understand and describe how engineering solutions can address the business issues that prospects are facing. Ability in market research, data collection, email campaign and cold calling. Should be Techno Functional who can map technology to Business Processes. Ability to work in a team environment. Researching and qualifying new leads. Ability to multi-task, prioritize, and manage time effectively Dynamic, energetic, result oriented, with never say die attitude and result Oriented. Should be flexible to work in a shift (USA/ UK). Perks and Benefits: Companies standard Incentives Medical Insurance

Interview Pass Greetings from Naukri.com!! Axis Bank Ltd || Inbound Customer Service process|| Thursday 27th March (Please mention Naukri.com_EHIRE on top of your resume) Please find the below position details: Experience Range: 2+ years; For PG candidates we can consider 1+ year Shift Details: Night Shift; General shift for female employees. Notice Period: Immediate Work Location: Work from Office - Vileparle East Mumbai General Description: About the Role The role exists for effectively resolving customer queries or complaints - at the first instance - with excellent customer satisfaction scores and minimum handling time along with cross selling and upselling various products Key Responsibilities Effectively resolving customer queries or complaints - at the first instance - with excellent customer satisfaction scores and minimum call handling time, Delivering service with requisite courtesy and accuracy, Demonstrating complete onus to customers queries / problems, Adhering to product and process requirements with nil errors, Escalating customer issues to the right internal stakeholders, Ensuring process efficiency and effectiveness, Complying to service and sales guidelines Achieving Call Quality targets and other key performance indicators, Cross-sell / upsell products like loans, mortgages, priority / elite accounts, etc. Qualifications Optimal qualification for success on the job is: Graduate or Post graduate from a recognized institution 2- 5 years of relevant experience Role Proficiencies: For successful execution of the job, a candidate should possess the following: Excellent written and oral communication, Service mindset, Enthusiastic and self-motivated, Ability to work in a dynamic environment, Good comprehension skills, Team player with a positive attitude. Knowledge about the Banking industry will be an added advantage. Please carry the below-mentioned Documents (Mandatory): Updated Resume (Mention Naukri.com_EHIRE at the top) Any Government Id Proof (Copy). *Please share your confirmation on mail if you can attend F2F Interview* NOTE: Do not attend the interview if you have already attended in the last 3 months. Disclaimer: Please ignore if not interested or not relevant to your profile. Best Regards, Naukri.com (Division Of Infoedge India Ltd.)

Greetings from Ignites Human Capital Services Freshers Experienced Freshers 35k Experienced:50k call hr aditi@7795311459 call hr pooja@9886112704

Desired Candidate Profile 1 year with BPO INTERNATIONAL VOICE PROCESS work location: Electronic city salary 32k With saturday sunday off muthamma@9886112583 call nihala@7795311104 call hr Anusha@7815982900

Desired Candidate Profile 18 months of experience is Mandatory(international voice process) Graduates only Shift:UK,US shift Language:ENGLISH, work location: whitefield Bangalore call hr pooja@9886112704 call hr Anusha@7815982900 call hr monica@7848820049

Executive Support: Manage the Director’s calendar, appointments, and travel arrangements Office & Business Management: Daily office operations, coordinate between teams, ensure smooth workflow Communication & Email Management Stakeholder Coordination Required Candidate profile Administrative Duties: Maintain records, files, and confidential documents with high accuracy. capitalplacement02@gmail.com P- 9891750342 | WhatsApp- 7895263093

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English language (written & spoken). Ability to work rotational shifts including night shifts (UK shift). Strong problem-solving skills with ability to handle multiple tasks simultaneously. Basic computer knowledge with proficiency in Microsoft Office applications. Greetings From Ignites Human Capital Services Freshers Experienced Freshers 20k Experienced 35k to 42k Two way transport call hr@7795311459 call pooja@9886112704

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English language (written & spoken). Ability to work rotational shifts including night shifts (UK shift). Strong problem-solving skills with ability to handle multiple tasks simultaneously. Basic computer knowledge with proficiency in Microsoft Office applications. Greetings From Ignites Human Capital Services Freshers Experienced Freshers 25k Experienced 35k to 50k Two way transport call Hr @7795311459 call hr Nihala@7795311104

Greetings From Ignites Human Capital Services We are Hiring for top Bpo's in bangalore Looking for excellent communication skills in english Salary Freshers 26k+inc Experienced - up to 5.5 LPA Location Hebbal call nishel @ 7483101122 call Mounica @ 9886112583 call chaitra @ 7848820045 call indu @ 7848820046

Min 2 yr BPO SR Quality Manager Exp -Risk & Compliance Management Call Callibration, Quality Audit, Quality Score , CSAT WFO- Bangalore only APPLY ONLY IF CAN RELOCATE in Bangalore Call/whatsapp CV Amit 8851792136, Neha 8287267407 Required Candidate profile Risk & Compliance Management Doing regular checks to maintain compliance parameters such as Financial Fraud, Hygiene matrix, call disconnection, hiring policy as mentioned in the client MSA, etc.

Min 2 yr BPO Quality Manager Exp , AM/DM cannot apply Manage BPO Quality Team Call Callibration, Quality Audit, Quality Score , CSAT WFO- Bangalore only APPLY ONLY IF CAN RELOCATE in Bangalore Call/whatsapp CV Amit 8851792136, Neha 8287267407 Required Candidate profile WFO- Bangalore ,Apply those who can relocate in Bangalore No position in KOL IMMEDIATE JOINER GRADUATE Call/whatsapp CV Amit 8851792136, Neha 8287267407

Desired Candidate Profile 18 months of experience is Mandatory(international voice process) Graduates only Shift:UK,US shift Language:ENGLISH, work location: whitefield Bangalore call hr pooja@9886112704 call hr Anusha@7815982900 call hr monica@7848820049 call hr suman@7848820047 call hr navya@7848820042

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English language (written & spoken). Ability to work rotational shifts including night shifts (UK shift). Strong problem-solving skills with ability to handle multiple tasks simultaneously. Basic computer knowledge with proficiency in Microsoft Office applications. Greetings From Ignites Human Capital Services Freshers Experienced Freshers 25k Experienced 35k to 50k with 50k joining bonus Two way transport call hr Monica@7848820049 call pooja@9886112704

Greetings from Ignites Human Capital Services Hiring for TOP BPO'S in Bangalore Fresher' salary - starts from 4 LPA experience salary - up to 7 LPA call hr Nischel @ 7483101122 call hr chaitra@7848820045 call hr Indu@7848820046 Call immediately and schedule you interview

A real estate agent helps buyers and sellers with real estate transactions. They may sell properties, help clients prepare their homes for sale, and search for properties that meet a client's needs.

Desired Candidate Profile 18 months of experience is Mandatory(international voice process) Graduates only Shift:Day shift Language:ENGLISH, work location: whitefield Bangalore call hr pooja@9886112704 call hr Anusha@7815982900 call hr monica@7848820049 call hr suman@7848820047 call hr navya@7848820042

Greetings from Ignites Human Capital Services Freshers Experienced Freshers 20k Experienced 35k to 42k with joining bonus of 52k call hr aditi@7795311459 call hr Nihala@7795311104

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English language (written & spoken). Ability to work rotational shifts including night shifts (UK shift). Strong problem-solving skills with ability to handle multiple tasks simultaneously. Basic computer knowledge with proficiency in Microsoft Office applications. Greetings From Ignites Human Capital Services Freshers Experienced Freshers 20k Experienced 35k to 42k Two way transport call hr Chaitra@7848820045 call hr indu@7848820046

Min 1 yr BPO Quality Manager Exp , AM/DM cannot apply Manage BPO Quality Team Call Callibration, Quality Audit, Quality Score , CSAT WFO- Bangalore Gurgaon only- APPLY ONLY IF CAN RELOCATE whatsapp CV Amit 8851792136, Neha 8287267407 Required Candidate profile WFO-Gurgaon/ Bangalore ,Apply those who can relocate No position in KOL IMMEDIATE JOINER GRADUATE whatsapp CV Amit 8851792136, Neha 8287267407

Requirements: 0-6 months of experience in telesales, customer service, or a related field. Excellent communication skills in English. Ability to work in a target-driven environment. Send your resume to enquireetedigital@gmail.com