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0.0 - 5.0 years

2 - 6 Lacs

bengaluru

Work from Office

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English l...

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9.0 - 14.0 years

7 - 16 Lacs

pune

Work from Office

Min 2yr BPO Quality Manager Exp on the paper, AM/DM cannot apply Manage BPO Quality Team Call Callibration, Audit, Score , CSAT Call/whatsapp CV Amit 8851792136, Neha 8287267407 Required Candidate profile Work from Office Pune Call/whatsapp CV Amit 8851792136, Neha 8287267407 Must Knows-English

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1.0 - 3.0 years

0 - 0 Lacs

nagapattinam

On-site

Role & responsibilities Monitor and evaluate voice interactions for quality assurance. identify process gaps and provide actionable feedback to agents. Maintain audit records and prepare quality reports. Collaborate with training and operations teams to improve service quality. Ensure adherence to company standards and compliance guidelines. Conduct calibration sessions to align with quality parameters. Preferred candidate profile Minimum 1 year of experience as a quality analyst on papers. Proficient in MS Office. Excellent analytical and listening skills.

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4.0 - 8.0 years

0 Lacs

hyderabad, telangana

On-site

As a part of Wealth Management at Goldman Sachs, you will play a crucial role in assisting clients and customers worldwide in achieving their financial objectives. Our wealth management services, led by advisors, offer financial planning, investment management, banking, and comprehensive advice to a diverse clientele, including ultra-high net worth individuals, high net worth individuals, family offices, foundations, endowments, corporations, and their employees. Additionally, our direct-to-consumer platform provides digital solutions for saving and investing. Our focus on people, clients, cutting-edge technology, data, and design drives the growth and success of our Wealth Management divisi...

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4.0 - 9.0 years

0 - 0 Lacs

chennai

Remote

Responsibilities Manage and coordinate executive schedules, appointments, and travel arrangements. Handle and prioritize all incoming and outgoing correspondence (emails, phone calls, and mail). Organize meetings, prepare agendas, and ensure all required materials are ready. Assist in preparing reports, presentations, and data analysis. Maintain office supplies and oversee general office operations. Coordinate with internal teams and external stakeholders as required. Provide administrative support to the executive team and perform additional tasks as assigned. Qualifications Graduate in any discipline. Female candidates preferred. Prior experience in a similar role is desirable. Strong orga...

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0.0 - 4.0 years

0 Lacs

punjab

On-site

The ideal candidate should be a fresher with good communication skills, particularly in written and verbal communication. You should be comfortable working in night shifts and possess a strong ability in customer service and sales. Attention to detail is key in this role, along with proficiency in using computer technology and telephone systems. Knowledge of trends in the travel and tourism industry will be an advantage. Your responsibilities will include speaking with customers to understand their travel needs and preferences, assisting them in planning the details of their trip, and providing advice on locations, travel dates, and transport options. You will also be responsible for coordin...

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1.0 - 6.0 years

5 - 8 Lacs

bengaluru

Work from Office

- Audit BD team calls, emails & proposals for quality - Monitor engagement, KPIs, pipeline health & conversions - Provide feedback, training & process improvements - Ensure CRM accuracy, reporting & sales best practices Required Candidate profile - 1–5 yrs in Inside Sales/BD (US/UK markets) - Strong communication & proposal review skills - Skilled in CRM, Excel & sales pipeline management - Detail-oriented, analytical & team-focused

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5.0 - 10.0 years

0 - 0 Lacs

mumbai city

On-site

We are seeking a professional and well-organized Receptionist & Admin to be the first point of contact for our Wealth Advisory Firm. The role combines front-desk reception duties with administrative support to ensure smooth office operations and a professional client experience. Key Responsibilities: Reception Management Greet and welcome clients, visitors, and business associates in a professional manner. Manage incoming calls, emails, and correspondence. Maintain a neat and organized reception area. Client Coordination Schedule and manage client meetings/appointments for advisors. Coordinate hospitality for client visits (tea/coffee, meeting room setup). Handle basic client queries and red...

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1.0 - 6.0 years

0 - 0 Lacs

noida, delhi, gurugram

On-site

Requirement: Tech Sales- International Bpo/ US Process -must have experience - anti virus/ printer sales/ pop-up calls -Exp.- 1yrs min -5days -Night Shift -Excellent comm skills Sal- upto 50k + Incentives -Noida/ Delhi / Gurgaon Send Cv Alka - 7991129288

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4.0 - 8.0 years

0 Lacs

karnataka

On-site

You will be responsible for being an expert on policies and procedures for all lines of business you support. Your role will involve conducting internal quality and compliance audits on phone calls and case work completed by operations teams. You are expected to provide coaching and feedback in a professional and helpful manner to help improve the performance of those you evaluate. Furthermore, you will collect and analyze data from each audit/monitor activity and assist operations teams with the development and implementation of appropriate corrective action plans, training tips, and team communication to enhance overall quality results. It will also be part of your responsibilities to cond...

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0.0 - 5.0 years

2 - 6 Lacs

bengaluru

Work from Office

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English l...

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1.0 - 3.0 years

2 - 4 Lacs

bengaluru

Work from Office

Greetings from Ignites Human Capital Services Experience into 1 year health care is mandatory renuka@7483101122 call mayur@9343402211 call Muthamma@9886112583 call Suman@7848820047 call aditi@7795311459 Only Graduates can apply work location:Marathalli

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0.0 - 1.0 years

2 - 3 Lacs

kolkata

Work from Office

Job Title: Customer Support Executive International Chat/Voice Process (Freshers/Experienced) Location: Kolkata, India Experience: 0-2 years Employment Type: Full-Time Education: Graduate / Undergraduate (Both can apply) Job Overview: We are hiring dynamic and customer-focused individuals for our International Chat and Voice Process . If you're a fresher looking to kick-start your career or someone with prior experience in BPO/customer service, this is a great opportunity to work with a reputed organization. Key Responsibilities: Handle customer queries via chat or voice (international process). Provide prompt and accurate responses to customer issues. Maintain high levels of customer satisf...

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9.0 - 14.0 years

7 - 13 Lacs

visakhapatnam, hyderabad

Work from Office

Min 2yr BPO Quality Manager Exp on the paper, AM/DM cannot apply Manage BPO Quality Team Call Callibration, Audit, Score , CSAT Call/whatsapp CV Amit 8851792136, Neha 8287267407 Required Candidate profile Work from Office-Hyderabad only not visakhapatnam.Apply those who can relocate in Hyderabad Call/whatsapp CV Amit 8851792136, Neha 8287267407 Must Knows-English and Telugu

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1.0 - 3.0 years

2 - 4 Lacs

bengaluru

Work from Office

Greetings from Ignites Human Capital Services Graduate freshers or Experienced can Apply call Suman@7848820047 call manish@7848820049 call namritha@7795311104 call aditi@7795311459 work location:Hebbal salary:52k

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0.0 - 3.0 years

0 - 3 Lacs

ahmedabad

Hybrid

Handle guest booking calls, provide package/amenity details, follow up on bookings & payments, send confirmations, return missed calls, and maintain records

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0.0 - 5.0 years

1 - 4 Lacs

ambala

Work from Office

Responsibilities: * Sell travel packages & itineraries * Provide exceptional customer service * Handle calls with expertise * Manage leisure bookings * Book hotels & air tickets

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0.0 - 5.0 years

2 - 6 Lacs

bengaluru

Work from Office

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English l...

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0.0 - 1.0 years

2 - 4 Lacs

new delhi, gurugram, delhi / ncr

Work from Office

India's TOP 1 MNC is hiring for Freshers to 1 Year experienced candidates for different Customer support role. INTERNATIONAL & DOMESTIC processes are available FRESHERS to 12 MONTHS of Experienced candidates can apply. Any graduates and Undergraduates can apply. 12th Qualification is mandatory SALARY = 15.4K to 24K Inhand + Incentives ( SALARY is clearly depends on Qualification & Experience) Night Shift, Day shift (Domestic), Evening & Rotational Shifts available INTERNATIONAL CHAT , VOICE & BLENDED Processes are available. ___________________________________________________________________________________________ CALL IMMEDIATELY SHARE WITH FRIENDS & COLLEAGUES Please Ping on WhatsApp as w...

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0.0 - 4.0 years

2 - 5 Lacs

noida, gurugram, delhi / ncr

Work from Office

We are hiring Freshers & Experienced candidates for a TOP MNC located Noida. No of Openings: 220 Salary: 17.5 K In hand + 26 K In hand + Incentives Graduates & Undergraduates can apply Looking for Immediate Joiners. Freshers & Experienced candidates can apply. Day Shift for Female candidates Evening Shift for Male candidates Should have good language proficiency --------------------------------------------------------------------------------- CONTACT IMMEDIATELY Sr Hr Consultant: HR Manisha - 9541651940 (Please share the Resume on WhatsApp) Email: manishadembi223@gmail.com NO CHARGES TOUCH CONSULTANTS

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0.0 - 5.0 years

2 - 7 Lacs

bengaluru

Work from Office

Greetings from Ignites Human Capital Services SPOT OFFERS WITH INFOSYS(UK SHIFT) salary 45k SPOT OFFERS with ACCENTURE salary 7lks Concs-salary 45k Hi, Your interview has been scheduled @ ignites Human capital services. 4Th Floor, Axis Samriddhi, JP Nagar 4th Phase, Dollar Layout, J P Nagar Phase 4, J. P. Nagar, Bengaluru, Karnataka 560078. Near to LEVELS PUB JP NAGAR 4th phase Meet kavya kavya@7849020010 ruth@9590520040 call harshitha@7848820045 call manish@7848820049

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1.0 - 3.0 years

2 - 4 Lacs

bengaluru

Work from Office

Greetings from Ignites Human Capital Services Experience into 1 year health care is mandatory renuka@7483101122 call mayur@9343402211 call Muthamma@9886112583 call Suman@7848820047 call aditi@7795311459 Only Graduates can apply work location:Marathalli

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1.0 - 3.0 years

2 - 4 Lacs

bengaluru

Work from Office

Greetings from Ignites Human Capital Services Experience into 6 months bpo experience call Muthamma@9886112583 call Suman@7848820047 call aditi@7795311459 Only Graduates can apply work location:Marathalli salary:30k

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1.0 - 3.0 years

2 - 4 Lacs

bengaluru

Work from Office

Greetings from Ignites Human Capital Services Graduate with Experience into 6months health care is mandatory call aditi@7795311459 call Suman@7848820047 call manish@7848820049 call namritha@7795311104 Only Graduates can apply work location:Marathalli salary:30k

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4.0 - 9.0 years

3 - 5 Lacs

noida, ghaziabad, delhi / ncr

Work from Office

Hiring Area collection manager who is managing the team for field Collections team for Banking field collection Bucket Collections Required Candidate profile Work from Office-Noida call,whatsapp cv Amit 8178259405/Neha 8287267407 Perks and benefits Salary no constraint for suitable candidate

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