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Customer Support Associate Global Surf IT Infrastructure

1.0 - 5.0 years

0 Lacs

kochi, kerala

On-site

Role Overview: As a Marketing Support Associate, you will play a key role in supporting the marketing and sales functions by managing customer interactions, maintaining lead records, and generating performance reports. Your responsibilities will include handling multiple chat and call interactions efficiently and professionally, delivering clear and effective responses to customer inquiries, and utilizing CRM platforms to track, update, and manage customer leads and interactions. You will be expected to ensure all lead data is accurately recorded, generate regular lead reports, assist in data analysis and reporting, and support the marketing team in various activities as required. Key Respon...

Posted 1 month ago

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