149 Call Flow Jobs - Page 6

Project Role : Engineering Services Practitioner Project Role Description : Assist with end-to-end engineering services to develop technical engineering solutions to solve problems and achieve business objectives. Solve engineering problems and achieve business objectives using scientific, socio-economic, technical knowledge and practical experience. Work across structural and stress design, qualification, configuration and technical management. Must have skills : 5G Wireless Networks & Technologies Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationJob Title:5G Core Network Ops Senior Engineer Summary :We are seeking a...

Project Role : Engineering Services Practitioner Project Role Description : Assist with end-to-end engineering services to develop technical engineering solutions to solve problems and achieve business objectives. Solve engineering problems and achieve business objectives using scientific, socio-economic, technical knowledge and practical experience. Work across structural and stress design, qualification, configuration and technical management. Must have skills : 5G Wireless Networks & Technologies Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationJob Title:5G Core Network Ops Senior Engineer Summary :We are seeking a...

Job Description: Platform Architect (Amazon Connect) Responsibilities: Extensive experience with Salesforce and Amazon Connect. Strong understanding of cloud computing, data integration, and API management. Proven experience in using Agile approach for development with frequent sprints for business benefits realization. Experience in leading the design and/or development of solutions with a virtual team in remote locations. Strong appreciation and proven achievement in selecting appropriate tools for platform delivery. Proficiency in Salesforce development and customization (Apex, Visualforce, Lightning Components). Expertise in Amazon Connect configuration and integration. Expertise in conf...

Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: Qualcomm XR Research India is rapidly expanding to offer state of the art XR solutions. To scale and strengthen our offering in this domain, we are seeking a systems architect who will drive the next-generation technologies and architecture, shaping the future of Augmented Reality (AR), Virtual Reality (VR), and Mixed Reality (MR) use cases. Responsibilities: Your responsibilities will span across technical leadership, system architecture, software architecture, implementation and compute analysis. Here are the key aspects of your role: Drive technical workstreams related to perception, reprojection, split...

Job Title: Genesys Developer Location : PAN India (Hybrid) 10+ years of development and Implementation experience with contact center solutions On-premises and Cloud. Genesys Cloud, Engage, NICE, Virtual Hold, Cloud computing (AWS, Azure), Containerization (Docker, Kubernetes). Configure and troubleshoot Genesys software and hardware components. Integrate Genesys with Third-party applications and Systems. Strong development experience with Genesys Framework including IVR development /Scripting, Routing, Strategy and Reporting. Experience with troubleshooting Genesys issues, analyzing Genesys logs and identifying root causes. Ability to trace and analyze call flows within Genesys strategies (...

Job Description: Responsibilities Develop technical expertise with 3GPP 5G SA SMF/UPF and LTE/NSA SGW/PGW and actively drive our 24x7 lab certification objective Participate in Sprint Planning and design discussions with the development team to ensure that automation objectives are met Effectively utilize project management tools such as Jira to track requirements, design, and deliveries of the project Develop expertise in the Automated Network Testing (ANT) platform and become an advocate for its use in both a lab and production environment Improve productivity for the overall team by proposing tools or processes that optimize our quality and rate of delivery Understand the business objecti...

Components include: DNS, DHCP, AD, SMTP, SNMP, NTP, PKI. Firewalls and AAA solutions. F5 (LTM AFM/WAF/ASM) Experience: 5-10 Years of experience in the Network Security domain. Roles and Responsibilities: Hands on Experience in Authority and Cache DNS. Knowledge of creation of Zones, A record, PTR Entry, Zone file compilation, etc. Knowledge of DNS tunneling, NS server, Root server related troubleshooting technique, delegation provisioning and troubleshooting techniques are must. Analytical skills of abuse and anomalies in DNS traffic, DNS and DDoS attack experience is plus. Provisioning knowledge on Views, Deletion, and various types of DNS records. Hands on experience in DHCP Protocol and k...

As an FM Core Specialist, you will ensure end-to-end fault, incident, and problem management, focusing on resolution within SLA/OLA targets. You will handle high-level escalations for network incidents and provide expert analysis and resolution for complex faults requiring deep technical and procedural knowledge. You have: 11-15 years of experience in Packet Core (4G/5G) with a degree equivalent to B.E./B.Tech. Candidate should have relevant technical experience on Ericsson Packet Core Domain (5G Core Nodes AMF, SMF, UPF, NRF and LTE Nodes - MME, EPG SGW/PGW, PCRF). Must have Hands on Experience on 5G/LTE/VoLTE E2E call flows. Good exposure in IMS architecture with all the nodes. Call flows ...

Role & responsibilities As a Genesys Cloud Developer - Delivery & Release, you will be responsible for designing, developing, and implementing Genesys Cloud solutions. You will work closely with client IT & Product Leadership team to analyze business requirements and ensure that the Genesys Cloud platform is fully integrated & utilized to the best. You will also be responsible for the deployment and release management of Genesys Cloud solutions. Role •Receives story assignments for build work and change requests •Participates in story pointing during sprint planning •Tests all items build in the dev org •Completes peer review for work done by other developers in dev org •Forms PR to test env...

Lead New Services Short Description Engineering and Design Role in Core Services across Wireline & Wireless. Design, Develop or modify processes for deploying large-scale, carrier grade applications for creating an agile telecom 4G & 5G network spread across multiple data centers. Will work closely with partner’s Pre-sales/Sales/Product teams on new solutions offerings. Key Responsibilities 1. Thought Leadership & Strategic Thinking for Data/Voice solutions in telecom 2. Drive OEMs for developing products/features as per Airtel’s requirements 3. Good analytical experience in 5G Services to establish precise problematic areas and solutions, features associated with parameters, and further abl...

Job Title: Tele Sales Executive Location: Bangalore Industry: Open (Applicable across Fintech, Telecom, Retail, etc.) Experience: Freshers Only Key Responsibilities: Conduct outbound calls to potential customers to explain and promote products or services. Communicate effectively in both English and Hindi to handle customer queries. Understand customer needs and offer suitable solutions or products. Follow up on leads and convert them into sales. Maintain daily call logs and update CRM systems. Meet daily/weekly/monthly sales targets. Handle objections professionally and resolve customer concerns promptly. Candidate Requirements: Minimum Qualification: 12th Pass or Graduate (any stream). Flu...

Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: Qualcomm XR Research India is rapidly expanding to offer state of the art XR solutions. To scale and strengthen our offering in this domain, we are seeking a systems architect who will drive the next-generation technologies and architecture, shaping the future of Augmented Reality (AR), Virtual Reality (VR), and Mixed Reality (MR) use cases. Responsibilities: Your responsibilities will span across technical leadership, system architecture, software architecture, implementation and compute analysis. Here are the key aspects of your role: Drive technical workstreams related to perception, reprojection, split...

Dear Candidate, Greetings from Baroda Global Shared Services Limited!! (BGSSL) (A wholly owned subsidiary by Bank Of Baroda) Job responsibilities Role & responsibilities Dialer Operations Management Dialing Strategy and Optimization Campaign Management Compliance and Regulatory Adherence Dialer System Administration Vendor Management Continuous process improvement SIM/SIP Management Desired candidate profile Should have atleast 1-3 years of experience as Dialer in BPO setup Experience in ConVox will be preferable Well-versed SIP line management Well-versed with Campaign management Proactive approach Problem-solving skills Immediate joiner Ready to relocate to Vadodara (GJ) and Work From Offi...

Job Description Job Title: 5G Core Deployment Engineer Location: Noida Experience: 3-7 or (Any) Job Description: We are looking for dynamic and technically skilled professionals to join our 5G Core deployment team. As a 5G Core Deployment Engineer, you will play a crucial role in deploying, testing, and troubleshooting 5G Core Network components in cloud-native environments. Key Responsibilities: Deploy and configure 5G Core Network Functions (NFs) such as AMF, SMF, UPF, NRF, PCF, etc. Perform end-to-end testing and troubleshoot 5G core components and call flows (Registration, PDU Session Establishment, etc.). Execute and manage containerized network function deployments using Kubernetes (K8...

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Genesys Cloud CX Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing innovative solutions, and ensuring that applications are aligned with business objectives. You will engage in problem-solving activities, par...

Job Area: Information Technology Group, Information Technology Group > IT Engineering General Summary: The responsibilities of this individual will have a focus on managing VoIP, Web-Ex Contact Center solutions ensuring the smooth and efficient operations. Duties will also include service monitoring and maintenance, infrastructure and client support, and project/upgrade work for the supported services and technologies.Key Responsibilities:- Deployment, support, and troubleshootingDeploy, support, and troubleshoot various versions of TEAMS Phone System.- Strategic thinking and ability to take technical decisions and drive nitiatives -Communication across organizational levelsDiscuss Teams and...

- Contact potential or existing clients.- Update client information in the database.- Explaining clients about the projects in detail- Coordinate with clients through voice calls, emails to explain projects in detail to convince the customers for site visits- Follow up with the client after a site visit to understand the client's site visit experience.- Preparation of MIS reports daily, weekly and monthly productivity tracker.- Maintain call quality by following audit sheet Sales call flow- Calling on leads generated by different marketing sources and converting them into site meetings.- Good at Customer follow-up- Should keep the record of Feedback - mails/phones ( communication channel)Key...

Amazon Connect Tech Lead with 6 -8 years experience. Experience with Amazon Connect (Contact flows, queues, routing profile, agent hierarchies) Integration experience with Salesforce (Service Cloud Voice) Hands-on with AWS services AWS Lambda (for backend logic) Programming language Java or Python Amazon Lex (Voice/chat bots) CloudWatch IAM Proficiency in programming scripting Java Script, Nodejs Familiarity with CICD pipelines DevOps and infrastructure as code Terraform CloudFormation Solid experience in REST APIs and integration frameworks. Experience working in Agile Scrum environments Experience in Automating deployments of contact center setup using CI/CD pipelines or Terraform

Strong knowledge of Docker, containers, and Kubernetes is required. Must have knowledge in telecom IMS products i.e. I-CSCF, S-CSCF, and P-CSCF. Solid understanding of Helm charts and Helm-based deployments. Experience in deploying CFX-5000, TAS, SBC on platforms such as CFX 5000 OpenStack, VMware, CNF, and CNCS-based environments. Experience with cloud computing service models, including CaaS, PaaS, and IaaS. Knowledge of CFX-5000 CNF planning tools like Plato, TPD, and Acord. Practical experience with Cloud for both Cloud-Native Functions (CNF) and Virtual Network Functions (VNF). Strong understanding of SIP, Diameter and other IMS telecom protocols. In-depth knowledge of 4G, 5G, VoLTE, in...

Ericsson IMS & CS Core Domain (3G/4G5G Core Nodes CSCF,SBG,MTAS,IP Works, EMM,MSS,MGW,etc) or SDM Domain ( HLR,HSS, UDM,AUSF,MMTEL etc) Click and apply on the below link: https://surl.lu/yofram

Role & responsibilities Technical competencies Good knowledge of service networks / GSM Network / WCDMA network / LTE service applications characteristics and capabilities; Basic Knowledge of services and service applications implementation / integration processes along with Access, Core, Transport & Service Networks General understanding call flows, channel concepts, site related issues, call control, signaling, digit analysis Mobile Telecommunications knowledge with telephony switching principles, transport networks, access networks, traffic concept, telecommunication networks & signaling, voice and data flows, value Added services Key Responsibilities Responsible for 1st Level Service Mon...

Essential Skills Good understanding of Network Architecture, Radio Hardware/Software & Antenna System. Clear conceptual understanding of RF principles, Call flow & link budget. Good Knowledge of Radio parameters, KPIs & RAN features. Familiar with emerging radio technologies, standardization and its application. Good knowledge of Radio products. Proficient in Air interface algorithms & network tuning, Data analytical skills. Fair understanding of Radio Capacity dimensioning, forecasting, Site solutioning and TCO evaluation Ability to design and deliver new solutions from scratch Familiar with Energy efficiency / saving concepts. Advantage Skills : Advance knowledge of RAN technologies & prot...

Primary Purpose of the Job: Coverage Planning New Site Coverage Planning for 2G , 4G , 5G , USOF , MRO , MORAN Productivity Improvement via Automation & new tool support for new site deployment productivity track. AOP preparation, targeting better OPEX productivity and optimal CAPEX. New ways of working, Coverage solutioning in 4G / 5G. Key Deliverables: New Sites planning, nominal validation using RF Tools adhering to Coverage Guidelines. Design/Deploy new Coverage solutions optimized for Cost & efficiency AOP preparation with CFT – Finance, Marketing and Technical teams. CAPEX/OPEX requirement evaluation and preparation of Coverage enhancement proposals Coordinate with Circle RF planning t...

Define and own the end-to-end architecture for SIP trunking, routing, and calling plan services. Establish routing strategies for Least Cost Routing (LCR), redundancy, and carrier optimization. Lead capacity planning and carrier interconnect design to support global scale. Drive adoption of best practices for SIP routing resiliency, failover, and codec optimization. Hands-On Engineering, Automation & Microservices Actively contribute to the design, coding, and deployment of Spring Boot microservices for voice provisioning, routing management, and real-time monitoring. Develop and maintain REST API endpoints and workflows for SIP trunk onboarding, routing updates, and calling plan automation....