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TELUS Digital - logo
Transaction Processing Executive TELUS Digital -

1.0 - 5.0 years

0 Lacs

noida, all india

On-site

As a Customer Service Representative in this role, you will be responsible for: - Handling inbound calls from wire transfer customers and agents, processing transactions daily. - Taking 50-150 calls daily, ensuring accuracy and completion of customer orders. - Addressing a variety of inquiries and resolving customer service issues effectively. - Following a strict schedule to provide full-day assistance to customers via phone. - Demonstrating strong customer service skills, including diplomacy and conflict resolution. - Participating in ongoing training sessions and sharing best practices with the team. - Demonstrating excellent oral and written communication skills for call escalation. Pref...

Posted 1 day ago

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