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0.0 - 6.0 years
0 - 0 Lacs
karnataka
On-site
You will be working as an International Customer Service representative at Trigent Software, providing Tier 2 Customer Support service to customers with a focus on issue resolution and customer satisfaction. Your responsibilities will include handling inbound calls, emails, and chats, logging cases accurately, providing recruitment support, offering navigational assistance on self-service portals, ensuring security verifications, making outbound calls as needed, and maintaining high call/data quality standards. You will also be expected to contribute to team communication, adhere to company policies and procedures, update process repositories, and minimize customer complaints and escalations...
Posted 1 week ago
1.0 - 3.0 years
0 Lacs
ahmedabad, gujarat, india
On-site
Key Responsibilities: Lead Generation & Qualification: Generate 8-10 qualified Hiring leads each month. Conduct 80-100 warm/cold calls daily to qualify prospects, understand their needs, and identify challenges. Proactively identify and approach key decision-makers and influencers within target prospect accounts. Prospect Engagement & Nurturing: Draft compelling and personalized responses to prospects, addressing their specific challenges. Send highly personalized emails daily to decision-makers and influencers. Utilize LinkedIn (requests and InMail) to connect with prospects and enhance outreach success. Develop and maintain an organized email template library. Sales Enablement & Support: C...
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
As an Inside Sales professional at Mobisy, you will play a crucial role in accelerating and boosting Entrepreneurship. Your positive attitude, ability to excel under pressure, and experience in working with energy and enthusiasm will be key to your success. If you have the flair and passion to motivate others, work across multiple markets, drive growth, and are result-driven, energetic, creative, and quick to act on opportunities, then this role is for you! **Roles and Responsibilities:** - Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails - Understand customer needs and requirements - Route qualified opportunities to the appropriate sales execu...
Posted 2 weeks ago
0.0 - 6.0 years
0 - 0 Lacs
karnataka
On-site
Greetings from Trigent Software!! We are looking for a candidate with excellent communication skills to join us as an International Customer Service representative. This role involves providing high-quality Tier 2 Customer Support service with a focus on resolving issues and ensuring customer satisfaction. You will be working from our office in Bengaluru (Bellandur) or Mumbai, with a 5-day work week including rotational shifts, including night shifts. As an International Customer Service representative, you will handle inbound calls, emails, and chats, ensuring that all interactions are logged accurately. You will provide recruitment support to candidates, offer navigational assistance on se...
Posted 2 months ago
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