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2.0 - 6.0 years
0 Lacs
karnataka
On-site
Job Description: As a Customer Retention Specialist at DrinkPrime, you play a crucial role in contributing to the organization's growth by enhancing customer retention and loyalty. Your responsibilities in this dynamic and engaging role involve communicating with customers via calls, emails, and chat to ensure their satisfaction. Your primary tasks will include: - Engaging with customers who express interest in unsubscribing from our services - Identifying and understanding the customer's journey, as well as collecting information about any challenges they may have encountered during their subscription - Retaining customers by addressing their concerns, resolving issues promptly, and offerin...
Posted 1 month ago
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