Executive - Contact Centre - Voice - Malayalam Future Generali India Insurance Company Limited

0.0 - 3.0 years

2 - 3 Lacs

mumbai, thane, navi mumbai

Work from Office

Roles and Responsibilities Handle inbound calls from customers, resolve their queries and concerns in a timely and professional manner related to General insurance or Service-related Outbound calls (no targets). Provide excellent customer support by listening actively, empathizing with customers' issues, and offering solutions or escalating when necessary. Participate in training programs to improve communication skills, product knowledge, and process efficiency. Utilize available knowledge, resources and systems to educate the callers and resolve their concerns. Accurately document the interactions and ensuring fulfillment of any follow up commitments.

Posted 9 hours ago

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Customer Sales Executive @ Adeeba E Services Adeeba e Services Pvt. Ltd.

1.0 - 5.0 years

0 Lacs

kolkata, west bengal

On-site

Welcome to Adeeba Group! Adeeba E Services Pvt. Ltd is a globally reputed company that provides best-in-class IT solution services to clients worldwide. As the retail sector is on the verge of a significant transformation in the coming years, with every retail store requiring its own ecommerce platform, we are at the forefront of this exciting time. Join us in reshaping the future of retail and be a part of this changing world with Adeeba-E-Services. We are an international BPO based in Kolkata (Saltlake) and currently seeking experienced individuals to join us as Snr. Technical Sales Executives for our night shift Technical Support process. If you have a minimum of 1 year of experience in technical support within an International BPO, excellent call closing skills, good communication, and convincing abilities, then we want to hear from you. Position: Snr. Technical Sales Executive Process: Technical Support Salary: Best in Industry Shift: US shift Timing: 9:00 pm to 7:00 am Location: Saltlake, Kolkata Key Criteria: 1. Ability to effectively close calls in tech support 2. Minimum 1 year of experience in technical support in an International BPO 3. Strong communication and convincing skills 4. Willingness to work night shifts We offer immediate joining along with other benefits. Don't miss this opportunity to be a part of our dynamic team at Adeeba Group! Interested candidates can contact HR at 9051449800 (Please mention the source of this post in your CV) or walk-in directly to our office at: Adeeba E Services Pvt Ltd Shaila Tower, Webel More Saltlake, Sector-5 Kolkata-700091 (Near IIHM College) Qualifications: - 12th Pass Additional Information: - Good communication skills are a must - Must be flexible for night shifts Join us and be a part of the future of commerce! Apply now and embark on an exciting career journey with Adeeba Group.,

Posted 1 month ago

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Executive - Contact Centre - Voice - Malayalam Future Generali

0.0 - 3.0 years

2 - 3 Lacs

Mumbai, Thane, Navi Mumbai

Work from Office

Posted 3 months ago

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