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1.0 - 5.0 years
2 - 3 Lacs
Kolkata
Work from Office
Role & responsibilities We are hiring Call Centre Executives based out of Hiland Park to manage inbound calls across region. Manage inbound and outbound calls in a specified timely manner. Identify patients need, clarify information, research every issue and provide solutions and/or alternatives. Build sustainable relationships and engage patients by taking the extra mile. Keep records of all conversations in our call center database in comprehensible way. Meet personal/team qualitative and quantitative targets. Responsible to convert maximum leads received. Maintain the accurate level of quality in each call. Guiding the patients throughout the treatment. Interested candidate can connect on...
Posted 5 months ago
2.0 - 6.0 years
2 - 3 Lacs
Faridabad
Work from Office
"Greetings from Sarvodaya Healthcare" Sarvodaya Hospital & Research Centre, Sector 8, Faridabad is looking for professional and dynamic Call Centre Executives. Desired Candidate Profile - Graduate/ Post Graduate with minimum 2 Year Experience in Hospital/Healthcare call centre processes. JOB DESCRIPTION Proper Communication & Issue Queries: Maintaining Empathy with Customers over voice and written platform. Greeting & Listening to Customer Grievances. Handling Issues with Importance on Customer. Tagging calls appropriately to concern department and ensuring end to end closure. Maintain Proper Call Quality as per guidelines. Manage Shift timings and attendance. Ensure proper Appointment is gi...
Posted 5 months ago
0.0 - 2.0 years
1 - 2 Lacs
Thane, Navi Mumbai
Work from Office
Walk In Interview for Freshers in Customer Experience ( Out Bond Process & In Bond Process for Bank Of Baroda Card Limited @Navi Mumbai Turbhe (Note : No marketing and Sales / No Target) Role: - Customer Service Associate (Out Bond Process & In Bound Process ) Requirements: - Any graduate(Freshers as well) Good communication skills Problem solving skills Coordination with Customers for welcome call Coordination with Customer for EMI Transfer. Responsibilities: - ( Out Bond Process & In Bound Process) Providing Customer the welcome call And Giving brief Idea of Card & details Take care of Attrition calls Solving Issues of Customers Benefits - PF & ESIC Qualification - Any Graduate / Any Post ...
Posted 5 months ago
0.0 - 1.0 years
4 - 5 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
*Responsible to connect with clients over the call for order updates *Educate customers about product features, services, and promotions to enhance their understanding and utilization, thereby fostering long-term engagement. *Resolve the queries and process the order of interested customer ,product delivery confirmation and return update *Document customer feedback and insights to identify trends, common issues, and areas for improvement in products or services. candidates from Gurgaon and Delhi only.
Posted 5 months ago
1.0 - 10.0 years
2 - 8 Lacs
Mumbai, Maharashtra, India
Remote
We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / Concentrix / Ttec / Teleperformance / Foundevr / Firstsource / Epicenter / FCS / TimesPro & many more CALL KABIR 8779897221 WFH / WFO is also available Virtual Interview Rounds Leading International Call Centers in Malad, An...
Posted 5 months ago
1.0 - 10.0 years
2 - 8 Lacs
Noida, Uttar Pradesh, India
Remote
We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- Barclays - U.K / JP Morgan / Tc$ / Accenture / First Advantage / Sterling / Amex & many more * Salary is upto 70,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / Concentrix / Ttec / Teleperformance / Foundevr / Firstsource / Epicenter / FCS / TimesPro & many more CALL KABIR 8779897221 WFH / WFO is also available Virtual Interview Rounds Leading In...
Posted 5 months ago
1.0 - 10.0 years
2 - 8 Lacs
Mumbai, Maharashtra, India
Remote
We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / Concentrix / Ttec / Teleperformance / Foundevr / Firstsource / Epicenter / FCS / TimesPro & many more CALL KABIR 8779897221 WFH / WFO is also available Virtual Interview Rounds Leading International Call Centers in Malad, An...
Posted 5 months ago
1.0 - 10.0 years
2 - 8 Lacs
Thane, Maharashtra, India
Remote
We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / Concentrix / Ttec / Teleperformance / Foundevr / Firstsource / Epicenter / FCS / TimesPro & many more CALL KABIR 8779897221 WFH / WFO is also available Virtual Interview Rounds Leading International Call Centers in Malad, An...
Posted 5 months ago
1.0 - 10.0 years
2 - 8 Lacs
Pune, Maharashtra, India
Remote
We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / Concentrix / Ttec / Teleperformance / Foundevr / Firstsource / Epicenter / FCS / TimesPro & many more CALL KABIR 8779897221 WFH / WFO is also available Virtual Interview Rounds Leading International Call Centers in Malad, An...
Posted 5 months ago
- 2 years
2 - 4 Lacs
Kochi/Cochin, Ernakulam
Work from Office
Designing, Leading, Managing a Marketing & Sales Campaign Managing Clients/Resource/Team of 25 associates in Marketing Management Graduates with ability to learn. Dynamic & Ambitious Freshers Apply Age preferred- 20-25y Call HR- DEVIKA: 8714567564 Required Candidate profile Proficiency in Marketing/Sales /Promoting/Branding/Advertising/HR /Administration through a 'Training Module' which helps the candidate /freshers transform into a successful Strategic Business Manager
Posted 5 months ago
2 - 5 years
5 - 7 Lacs
Noida, Pune
Work from Office
Min. 2 yr exp. in International Voice Looking out for candidates with excellent communication skills Top International Bank *Voice process only* Top International BPO CTC upto 7 LPA Graduate UK Shift shweta-9999309521 shwetaa.imaginators@gmail.com
Posted 5 months ago
1 - 5 years
2 - 3 Lacs
Navi Mumbai
Work from Office
Role & responsibilities Make outbound calls to existing or potential customers. Address customer inquiries and provide information about Mutual Fund products or services. Resolve customer issues or complaints in a professional and timely manner. Upsell or cross-sell products or services to increase sales revenue. Keep accurate records of all customer interactions and update the customer database. Follow up with customers to ensure satisfaction and encourage repeat business. Provide feedback to the customer service team regarding customer concerns or trends. Adhere to company policies and procedures during customer interactions. Preferred candidate profile Any Graduate, with previous experien...
Posted 5 months ago
10 - 18 years
20 - 30 Lacs
Kolkata
Work from Office
Role & responsibilities Strategy Development & Implementation: Undertake strategic planning on achieving sales targets Ensure monitoring and analysis of performance of each Group/ cluster against identified targets Implement incentive schemes Provide inputs for product improvements, new product launches and improvement in sales processes Strengthen relationship with partners / Distributor Build, Manage & enhance relationship with the partner/ Distributors Maintain clear communication with the partner/ Distributors Sales growth and cost management Ensure achievement of sales targets Ensure successful launch of new products and marketing promotional campaigns Review monthly sales targets and d...
Posted 5 months ago
- 4 years
2 - 2 Lacs
Bhubaneswar, Kolkata, Bengaluru
Work from Office
Direct Walk In Freshers & Experienced in MNC BPO Ct: 6364907001 Position: Customer Service Associate (Voice process) Good communication skills in Hindi & English or Oriya & English Freshers CTC 16K & Exp 18600 Any graduate / 12th pass can apply Required Candidate profile Direct Walk In for Freshers and Experienced Ct: 6364907001 Good Communication skills in English Looking for immediate joiners Work location : Saheed Nagar, Bhubaneswar, Odisha 751007, India Perks and benefits PF, ESI/ Mediclaim, Gratuity
Posted 5 months ago
- 1 years
1 - 2 Lacs
Gurugram, sec 61
Work from Office
*Responsible to connect with clients over the call for order updates *Educate customers about product features, services, and promotions to enhance their understanding and utilization, thereby fostering long-term engagement. *Resolve the queries and process the order of interested customer ,product delivery confirmation and return update *Document customer feedback and insights to identify trends, common issues, and areas for improvement in products or services.
Posted 5 months ago
0.0 - 4.0 years
2 - 4 Lacs
hyderabad, chennai, bengaluru
Work from Office
Job description . Designation- Customer support executive Job Role- Speak with the client on call. Voice Process. Only English & Hindi is Required. Location- Hyderabad, Bangalore, Chennai Please Call Bhavna 9884634937 for more info Required Candidate profile Candidates should be comfortable to work from office. Graduation not Mandatory Salary 14- 18 k CTC Required Immediate Joiners. Regards Bhavna 9884634937
Posted Date not available
0.0 - 2.0 years
2 - 4 Lacs
kochi/cochin, south goa, ernakulam
Work from Office
Designing, Leading, Managing a Marketing & Sales Campaign Managing Clients/Resource/Team of 25 associates in Marketing Management Graduates with ability to learn. Dynamic & Ambitious Freshers Apply Age preferred 20-25y Call HR Kanishka: 6369054068 Required Candidate profile Proficiency in Marketing/Sales /Promoting/Branding/Advertising/HR /Administration through a 'Training Module' which helps the candidate /freshers transform into a successful Strategic Business Manager
Posted Date not available
0.0 - 5.0 years
3 - 6 Lacs
pune
Work from Office
International Voice Process (UK) Shift :- 1:30am Last Log-out -Salary - 3.5 LPA - 6 LPA + Inc Any Graduate with relevant experience Location - Magarpatta ( Hadapsar) For More Info Call OR What's App @ 8055579231 Required Candidate profile Excellent Communication Skills in ENGLISH is mandatory. Any Graduate Fresher OR Experienced. Immediate Joiner Perks and benefits Performance Incentives Pick & Drop Facility
Posted Date not available
0.0 - 4.0 years
2 - 4 Lacs
hyderabad, chennai, bengaluru
Work from Office
Job description . Designation- Customer support executive Job Role- Speak with the client on call. Voice Process. Only English & Hindi is Required. Location- Hyderabad, Bangalore, Chennai Please Call Bhavna 9884634937 for more info Required Candidate profile Candidates should be comfortable to work from office. Graduation not Mandatory Salary 14- 18 k CTC Required Immediate Joiners. Regards Bhavna 9884634937
Posted Date not available
0.0 - 5.0 years
3 - 6 Lacs
pune
Work from Office
International Voice Process (UK) (US) Rotational Shifts Shift :- 1:30am Last Log-out Salary - 3.5 LPA - 6 LPA + Inc Any Graduate and Undergraduate with relevant experience Location -Hadapsar-Pune For more Info:Call or whatsApp Simran:-9604925913 Required Candidate profile Excellent Communication Skills in ENGLISH is mandatory. any Grad/Fresher/Min 6 months Exp in Voice Immediate Joiner Perks and benefits Performance Incentives Pickup & Drop Facility.
Posted Date not available
3.0 - 5.0 years
10 - 15 Lacs
hyderabad
Hybrid
GENERAL FUNCTION As a Senior Analyst, Contact Centre, you will serve as a strategic analytics partner to the call centre team. You will be responsible for delivering data-driven insights and timely reporting that optimize agent performance, enhance operational efficiency, and support strategic decision making across high volume service channels. DUTIES/RESPONSIBILITIES Develop and maintain reports and dashboards to monitor call centre operations efficiency KPIs, delivering actionable insights for performance improvement. Conduct root cause analysis and performance deep-dives to identify trends, gaps, and drivers of inefficiencies. Partner with Contact Centre leadership and collaborate with W...
Posted Date not available
1.0 - 2.0 years
2 - 3 Lacs
bengaluru
Work from Office
Number of Openings: 10 Qualification: 12th / Undergraduate / Graduate Experience: 1 to 2 years of experience in Voice Call Quality Auditing within a BPO (HIGHLY PREFERRED), or 2 to 3 years of call handling (inbound or outbound) experience in a call center Job Role: As a Call Quality Auditor, you will be responsible for monitoring and evaluating customer service calls performed by agents. You will conduct detailed call quality audits, apply Root Cause Analysis (RCA), utilize 7QC tools, perform ACPT (Agent, Customer, Process, Technology) Analysis, and provide constructive feedback to agents aligned with client requirements.We are seeking candidates who have at least 1 year of prior experience ...
Posted Date not available
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