222 Call Centre Jobs - Page 5

???? We're Hiring Healthcare Customer Service (International BPO US Process) ???? ???? Location: Malad, Mumbai ???? Shift: US Shift (5:30 PM 10:30 AM, any 9 hours) ???? Salary: ?30,000 ?41,000 in-hand ???? Work Mode: Work from Office Requirements: ? Minimum 1 year International BPO experience (Customer Service) ? Excellent English communication skills ? HSC / Graduate (All documents mandatory) ? Willingness to work in rotational night shifts Why Join ? Competitive in-hand salary + allowances ? 5 days working, 2 week-offs ? Growth in Healthcare Customer Service Domain ???? Apply Now Send your CV to [Insert Email] or connect via DM

Candidates who have lived or worked in Australia, New Zealand, or overseas are only eligible for this job. You must be available Monday to Friday from 3:30 AM to 12:30 PM IST (winters) and 4:30 AM to 01:30 PM IST (summers). Previous experience within an international phone-based customer service or call center environment will be looked upon favorably. We are seeking a Senior Claims Consultant/Customer Service Associate with the ability to thrive in an internationally dynamic, fast-paced environment. In this role, you will be dealing with Australian customers and insurance companies; therefore, solid communication (written and verbal) and negotiation skills are a must. Developed PC and custo...

As a Quality Auditor, you will be responsible for conducting quality audits on calls in Marathi/Hindi language at Koperkhairane, Navi Mumbai. Your primary role will involve providing feedback to agents based on the audit findings, conducting compliance and quality checks, and ensuring timely reporting. You will play a crucial part in driving continuous improvement by making recommendations and implementing improvement initiatives to enhance quality management processes. Your key responsibilities will also include strengthening the quality management framework to improve the overall quality delivery, ensuring efficient data management for all deliverables to be readily accessible without any ...

Hiring forUS Banking Voice Process Executive Location: Malad, Mumbai Shift: 5 Days Working, 2 Rotational Offs/ Night Shift Job Overview: We are seeking motivated and customer-focused individuals to join our Banking Voice Process team. The role involves handling inbound and outbound calls, assisting customers with their banking queries, and providing excellent service to ensure customer satisfaction. Key Responsibilities: Handle customer queries and complaints via voice calls in a professional and courteous manner. Provide accurate information regarding banking products, services, and policies. Maintain and update customer records in the system. Follow company policies, compliance guidelines,...

As a Quality Auditor, you will be responsible for conducting quality audits on calls in Marathi/Hindi and providing constructive feedback to agents. Additionally, you will conduct compliance and quality checks, ensuring timely reporting. Your role will involve driving continuous improvement by making recommendations and implementing strategies to enhance quality management processes and framework for improved service delivery. It is essential to ensure efficient data management for all deliverables, making them readily accessible without any delays. You will also participate in internal and external calibrations to maintain consistent scoring and feedback delivery approaches. To excel in thi...

Hello Candidates, WE ARE HIRING FOR BPO VOICE SUPPORT NON VOICE SUPPORT CHAT SUPPORT EMAIL SUPPORT TECHNICAL SUPPORT To fix a slot of Interview Call Snehal -8591283235 WORK FROM OFFICE / NIGHT SHIFTS / DAY SHIFTS (as per eligibility & availability) CUSTOMER SERVICE / SALES / COLLECTION / EMAIL & CHAT PROCESS INTO INTERNATIONAL NEED EXCELLENT COMMUNICATION SKILLS IN ENGLISH HSC FRESHER / GRAD FRESHERS OR EXPERIENCE CAN APPLY MIN 14K TO MAX 46K IN HAND (depending on relevant exp) LOCATION ACROSS MUMBAI / THANE AND NEW MUMBAI FOR MORE INFO SHARE YOUR RESUME HERE AND MY TEAM WILL CONTACT YOU Call or WhatsApp Niraj - 7506381426 Perks : Incentives, Overtimes, transport provided To fix a slot of In...

We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / Concentrix / Ttec / Teleperformance / Foundevr / Firstsource / Epicenter / FCS / TimesPro & many more CALL KABIR 8779897221 WFH / WFO is also available Virtual Interview Rounds Leading International Call Centers in Malad, An...

As a Joint Recovery Processing / Chargeback Analyst at Presidents Choice Financial, you will be responsible for providing exceptional customer service by responding to various inquiries related to chargeback cases, fraud cases, and online disputes. You will analyze and process Fraud/Dispute cases, manage the chargeback lifecycle, investigate potential fraud cases, and process retrieval requests. Additionally, you will be involved in handling merchant challenges, fraud trend analysis, and ensuring compliance with Association Rules and Regulations. Your role will also require you to maintain a thorough understanding of all relevant regulations, communicate effectively with cardholders, coopera...

Job description Job Title: Telecaller Lead Qualification (Night Shift USA Market) Location: IT Park, Dehradun, Uttarakhand (Onsite Only) Work Hours: Monday to Friday | 6:30 PM 3:30 AM IST Industry: Education / Career Services Job Type: Full-Time | Onsite Only About the Role: We are hiring an experienced Telecaller to manage inbound leads, qualify them, and schedule appointments with our career advisors. This is not cold calling or direct sales your focus will be to understand the lead's interest, provide accurate information, and guide them toward the next step in the process. You'll work closely with our CRM and automation tools to maintain lead status and collaborate with the Inside Sales ...

We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morgan/ Barclays / Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 - 70,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / Concentrix / Ttec / Teleperformance / Foundevr / Firstsource / Epicenter / FCS / TimesPro & many more CALL KABIR 8779897221 WFH / WFO is also available Virtual Interview Rounds Leading International Call ...

We are hiring for Service Quality role for Mumbai location. Job Profile Position Title: Deputy Manager/ Assistant Manager Reports To: Lead - Service Quality Team Department: Service Quality Team Location: Marol Naka, Andheri, Mumbai Job Summary The Deputy Manager/ Assistant Manager Quality Assurance will support the Lead Service Quality team in ensuring that the end customer service standards are met. This role involves overseeing the call center QA team, developing and implementing quality control policies, and working closely with other departments to maintain and improve product quality. Key Responsibilities Team Management: Supervise and provide guidance to the QA team. Ensure team adher...

As an Incident Management/Call Centre professional based in Bangalore, you will be responsible for managing vendors including ATM OEM's, CRA's, and network providers. Your key tasks will involve SLA management, project and customer management, as well as leading rollout and service projects in a multi-channel environment. You will also lead customer and vendor review meetings, develop service strategies, and establish executive dashboards and structured interface programs to track the health and profitability of each account. Additionally, you will be required to address any escalated contractual issues. Contract management will be a crucial aspect of your role, involving managing RFP's, ten...

As a Quality Assurance (QA) Specialist in the call center industry, your primary responsibility will be to monitor and evaluate inbound and outbound calls and emails to assess the performance of customer service representatives. You will be analyzing their demeanor, technical accuracy, adherence to company policies, and overall customer service performance. Your role will involve providing detailed feedback to agents based on call evaluations, focusing on both their strengths and areas for improvement. Additionally, you will conduct root cause analysis to identify and resolve quality issues, while also making recommendations for process improvements to enhance overall performance. Tracking a...

Basic qualifications • 6+ months of customer service experience • 6+ months of Microsoft Office products and applications experience Preferred qualifications • Working knowledge in Amazon Connect. • 1+ years of customer service experience • 1+ years of Workforce Management (Real Time Monitoring) experience in Call Center environment. • 1+ years of Microsoft Office products and applications experience Working knowledge in Real Time monitoring in Call Center environment (SL, Volume Offered/Incoming/Handled vs. STF/Commit, Outsourcing %, age and size of email backlogs, missed contacts, calls in queue, wait time.) and excel templates. • Able to write root case analysis of any service failure. • ...

Freshers & Experienced Ct: 6364907001 / WhatsApp cv 9620551244 Ecommerce BPO Voice Process Any graduates / Good communication in English & Hindi Just 2 rounds of Interview Day shift CTC: 18K TO 28K Required Candidate profile Direct Walk In for Freshers and Experienced Any graduates /12th pass with good communication in English & Hindi CTC:18K to 25K To schedule an interview ring 6364907001/ WhatsApp cv 9620551244 Perks and benefits Salary+ Quarterly Bonus

Both Fresher or Experienced Candidate with fluent English from any industry can apply. Company provide Service to London Based Big Company. This is Customer service profile and there is no Sales. For Query, call 8000044060, 9227202690

Attend all calls courteously Call logging and effective communication on call to respective departments Define call priority as per SOP/department protocol and follow up accordingly Ensure closure as per SOP/Department protocol Data entry and maintenance of updated 'follow up' tracker

Teleperformance is hiring for Customer care executive role. Please find the Job description below: Qualification: Under-graduate Graduate/Post graduate Experience: Freshers/Experience CTC: 18k-23k Language required: English+ any one mentioned language( Hindi/Tamil/kanada/Malayalam/Marati/Gujarati) Work Location: Kukatpally, Hyderabad Shifts: Females-Day shifts Males- Rotational This is work from office role. Roles & Responsibilities: Good Communication skills Knowledge about Bpo/Customer service Contact Person: Timila(HR) Contact number: 7981038633(Whatsapp) Interested candidates can directly share your details to Whatsapp(7981038633) along with below details. Name: Contact number: Email id:...

As a Quality Assurance Specialist in our organization, you will be responsible for monitoring and evaluating both inbound and outbound calls as well as emails to assess the performance of our customer service representatives. Your role will involve analyzing the demeanor, technical accuracy, and adherence to company policies and procedures displayed by our representatives during customer interactions. One of your key responsibilities will be to provide detailed feedback to agents based on your evaluations, highlighting their strengths and areas for improvement. By conducting root cause analysis, you will identify and resolve quality issues, and make recommendations for process improvements t...

If Interested please mail us your profile on careers@itm.edu ITM Skills University is looking to recruit top talent for its upcoming new programs to be offered in Mumbai and Navi Mumbai campuses, you can know more about us at www.isu.ac.in • Requirements: Strong communication and managerial skills. Proficient in MS Office, particularly Advanced Excel. Minimum of 5+ years of experience in call centre/BPO management. Proven ability to manage teams and improve processes. Responsibilities: • Manage and oversee the call centre team, ensuring efficient handling of new admissions and student counselling. • Develop and implement call centre strategies and operations, enhancing processes and procedur...

Freshers & Experienced Ct: 9916839275 or WhatsApp CV 9620551244 Banking BPO Voice Process Good communication in English & Hindi Any Graduate / 12th pass can apply Just 2 rounds of Interview / HR & Ops round Day shift CTC: 18K to 24K Perks and benefits Salary+quarterly Bonus

Job description . Designation- Customer support executive Job Role- Speak with the client on call. Voice Process. Only English & Hindi is Required. Location- Hyderabad, Bangalore, Chennai Please Call Bhavna 9884634937 for more info Required Candidate profile Candidates should be comfortable to work from office. Graduation not Mandatory Salary 14- 18 k CTC Required Immediate Joiners. Regards Bhavna 9884634937

We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 Top Leading Company hiring for UK & US Banking Customer Service( Voice)/ Mumbai / Salary - 8 LPA /@ Kabir - 8779897221 BRANDS like :-BARCLAYS BANK / JP MORGAN CHASE BANK / TC$ / Accenture / Tech Mahindra / Teleperformance / Concentrix / Foundevr / Timespro / First Advantage / SUTHERLAND / Fcs / HEXAWARE / Epicenter / IDFC FIRST BANK / AXIS BA...

We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 Top Leading Company hiring for UK & US Banking Customer Service( Voice)/ Mumbai / Salary - 8 LPA /@ Kabir - 8779897221 BRANDS like :- BARCLAYS BANK / JP MORGAN CHASE BANK / TC$ / Accenture / Tech Mahindra / Teleperformance / Concentrix / Foundevr / Timespro / First Advantage / SUTHERLAND / Fcs / HEXAWARE / Epicenter / IDFC FIRST BANK / AXIS B...

We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 Top Leading Company hiring for UK & US Banking Customer Service( Voice)/ Mumbai / Salary - 8 LPA /@ Kabir - 8779897221 BRANDS like :- BARCLAYS BANK / JP MORGAN CHASE BANK / TC$ / Accenture / Tech Mahindra / Teleperformance / Concentrix / Foundevr / Timespro / First Advantage / SUTHERLAND / Fcs / HEXAWARE / Epicenter / IDFC FIRST BANK / AXIS B...