161 Call Centre Jobs - Page 3

As an Incident Management/Call Centre professional based in Bangalore, you will be responsible for managing vendors including ATM OEM's, CRA's, and network providers. Your key tasks will involve SLA management, project and customer management, as well as leading rollout and service projects in a multi-channel environment. You will also lead customer and vendor review meetings, develop service strategies, and establish executive dashboards and structured interface programs to track the health and profitability of each account. Additionally, you will be required to address any escalated contractual issues. Contract management will be a crucial aspect of your role, involving managing RFP's, ten...

As a Quality Assurance (QA) Specialist in the call center industry, your primary responsibility will be to monitor and evaluate inbound and outbound calls and emails to assess the performance of customer service representatives. You will be analyzing their demeanor, technical accuracy, adherence to company policies, and overall customer service performance. Your role will involve providing detailed feedback to agents based on call evaluations, focusing on both their strengths and areas for improvement. Additionally, you will conduct root cause analysis to identify and resolve quality issues, while also making recommendations for process improvements to enhance overall performance. Tracking a...

Basic qualifications • 6+ months of customer service experience • 6+ months of Microsoft Office products and applications experience Preferred qualifications • Working knowledge in Amazon Connect. • 1+ years of customer service experience • 1+ years of Workforce Management (Real Time Monitoring) experience in Call Center environment. • 1+ years of Microsoft Office products and applications experience Working knowledge in Real Time monitoring in Call Center environment (SL, Volume Offered/Incoming/Handled vs. STF/Commit, Outsourcing %, age and size of email backlogs, missed contacts, calls in queue, wait time.) and excel templates. • Able to write root case analysis of any service failure. • ...

Freshers & Experienced Ct: 6364907001 / WhatsApp cv 9620551244 Ecommerce BPO Voice Process Any graduates / Good communication in English & Hindi Just 2 rounds of Interview Day shift CTC: 18K TO 28K Required Candidate profile Direct Walk In for Freshers and Experienced Any graduates /12th pass with good communication in English & Hindi CTC:18K to 25K To schedule an interview ring 6364907001/ WhatsApp cv 9620551244 Perks and benefits Salary+ Quarterly Bonus

Both Fresher or Experienced Candidate with fluent English from any industry can apply. Company provide Service to London Based Big Company. This is Customer service profile and there is no Sales. For Query, call 8000044060, 9227202690

Attend all calls courteously Call logging and effective communication on call to respective departments Define call priority as per SOP/department protocol and follow up accordingly Ensure closure as per SOP/Department protocol Data entry and maintenance of updated 'follow up' tracker

Teleperformance is hiring for Customer care executive role. Please find the Job description below: Qualification: Under-graduate Graduate/Post graduate Experience: Freshers/Experience CTC: 18k-23k Language required: English+ any one mentioned language( Hindi/Tamil/kanada/Malayalam/Marati/Gujarati) Work Location: Kukatpally, Hyderabad Shifts: Females-Day shifts Males- Rotational This is work from office role. Roles & Responsibilities: Good Communication skills Knowledge about Bpo/Customer service Contact Person: Timila(HR) Contact number: 7981038633(Whatsapp) Interested candidates can directly share your details to Whatsapp(7981038633) along with below details. Name: Contact number: Email id:...

As a Quality Assurance Specialist in our organization, you will be responsible for monitoring and evaluating both inbound and outbound calls as well as emails to assess the performance of our customer service representatives. Your role will involve analyzing the demeanor, technical accuracy, and adherence to company policies and procedures displayed by our representatives during customer interactions. One of your key responsibilities will be to provide detailed feedback to agents based on your evaluations, highlighting their strengths and areas for improvement. By conducting root cause analysis, you will identify and resolve quality issues, and make recommendations for process improvements t...

If Interested please mail us your profile on careers@itm.edu ITM Skills University is looking to recruit top talent for its upcoming new programs to be offered in Mumbai and Navi Mumbai campuses, you can know more about us at www.isu.ac.in • Requirements: Strong communication and managerial skills. Proficient in MS Office, particularly Advanced Excel. Minimum of 5+ years of experience in call centre/BPO management. Proven ability to manage teams and improve processes. Responsibilities: • Manage and oversee the call centre team, ensuring efficient handling of new admissions and student counselling. • Develop and implement call centre strategies and operations, enhancing processes and procedur...

Freshers & Experienced Ct: 9916839275 or WhatsApp CV 9620551244 Banking BPO Voice Process Good communication in English & Hindi Any Graduate / 12th pass can apply Just 2 rounds of Interview / HR & Ops round Day shift CTC: 18K to 24K Perks and benefits Salary+quarterly Bonus

Job description . Designation- Customer support executive Job Role- Speak with the client on call. Voice Process. Only English & Hindi is Required. Location- Hyderabad, Bangalore, Chennai Please Call Bhavna 9884634937 for more info Required Candidate profile Candidates should be comfortable to work from office. Graduation not Mandatory Salary 14- 18 k CTC Required Immediate Joiners. Regards Bhavna 9884634937

We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 Top Leading Company hiring for UK & US Banking Customer Service( Voice)/ Mumbai / Salary - 8 LPA /@ Kabir - 8779897221 BRANDS like :-BARCLAYS BANK / JP MORGAN CHASE BANK / TC$ / Accenture / Tech Mahindra / Teleperformance / Concentrix / Foundevr / Timespro / First Advantage / SUTHERLAND / Fcs / HEXAWARE / Epicenter / IDFC FIRST BANK / AXIS BA...

We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 Top Leading Company hiring for UK & US Banking Customer Service( Voice)/ Mumbai / Salary - 8 LPA /@ Kabir - 8779897221 BRANDS like :- BARCLAYS BANK / JP MORGAN CHASE BANK / TC$ / Accenture / Tech Mahindra / Teleperformance / Concentrix / Foundevr / Timespro / First Advantage / SUTHERLAND / Fcs / HEXAWARE / Epicenter / IDFC FIRST BANK / AXIS B...

We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 Top Leading Company hiring for UK & US Banking Customer Service( Voice)/ Mumbai / Salary - 8 LPA /@ Kabir - 8779897221 BRANDS like :- BARCLAYS BANK / JP MORGAN CHASE BANK / TC$ / Accenture / Tech Mahindra / Teleperformance / Concentrix / Foundevr / Timespro / First Advantage / SUTHERLAND / Fcs / HEXAWARE / Epicenter / IDFC FIRST BANK / AXIS B...

We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / Concentrix / Ttec / Teleperformance / Foundevr / Firstsource / Epicenter / FCS / TimesPro & many more CALL KABIR 8779897221 WFH / WFO is also available Virtual Interview Rounds Leading International Call Centers in Malad, An...

We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 Top Leading Company hiring for UK & US Banking Customer Service( Voice)/ Mumbai / Salary - 8 LPA /@ Kabir - 8779897221 BRANDS like :- BARCLAYS BANK / JP MORGAN CHASE BANK / TC$ / Accenture / Tech Mahindra / Teleperformance / Concentrix / Foundevr / Timespro / First Advantage / SUTHERLAND / Fcs / HEXAWARE / Epicenter / IDFC FIRST BANK / AXIS B...

We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / Concentrix / Ttec / Teleperformance / Foundevr / Firstsource / Epicenter / FCS / TimesPro & many more CALL KABIR 8779897221 WFH / WFO is also available Virtual Interview Rounds Leading International Call Centers in Malad, An...

We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / Concentrix / Ttec / Teleperformance / Foundevr / Firstsource / Epicenter / FCS / TimesPro & many more CALL KABIR 8779897221 WFH / WFO is also available Virtual Interview Rounds Leading International Call Centers in Malad, An...

We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / Concentrix / Ttec / Teleperformance / Foundevr / Firstsource / Epicenter / FCS / TimesPro & many more CALL KABIR 8779897221 WFH / WFO is also available Virtual Interview Rounds Leading International Call Centers in Malad, An...

We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 Top Leading Company hiring for UK & US Banking Customer Service( Voice)/ Mumbai / Salary - 8 LPA /@ Kabir - 8779897221 BRANDS like :- BARCLAYS BANK / JP MORGAN CHASE BANK / TC$ / Accenture / Tech Mahindra / Teleperformance / Concentrix / Foundevr / Timespro / First Advantage / SUTHERLAND / Fcs / HEXAWARE / Epicenter / IDFC FIRST BANK / AXIS B...

We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 Top Leading Company hiring for UK & US Banking Customer Service( Voice)/ Mumbai / Salary - 8 LPA /@ Kabir - 8779897221 BRANDS like :- BARCLAYS BANK / JP MORGAN CHASE BANK / TC$ / Accenture / Tech Mahindra / Teleperformance / Concentrix / Foundevr / Timespro / First Advantage / SUTHERLAND / Fcs / HEXAWARE / Epicenter / IDFC FIRST BANK / AXIS B...

We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 Top Leading Company hiring for UK & US Banking Customer Service( Voice)/ Mumbai / Salary - 8 LPA /@ Kabir - 8779897221 BRANDS like :- BARCLAYS BANK / JP MORGAN CHASE BANK / TC$ / Accenture / Tech Mahindra / Teleperformance / Concentrix / Foundevr / Timespro / First Advantage / SUTHERLAND / Fcs / HEXAWARE / Epicenter / IDFC FIRST BANK / AXIS B...

*Responsible to connect with clients over the call for order updates *Educate customers about product features, services, and promotions to enhance their understanding and utilization, thereby fostering long-term engagement. *Resolve the queries and process the order of interested customer ,product delivery confirmation and return update *Document customer feedback and insights to identify trends, common issues, and areas for improvement in products or services. *Maintain data

We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 Top Leading Company hiring for UK & US Banking Customer Service( Voice)/ Mumbai / Salary - 8 LPA /@ Kabir - 8779897221 BRANDS like :-BARCLAYS BANK / JP MORGAN CHASE BANK / TC$ / Accenture / Tech Mahindra / Teleperformance / Concentrix / Foundevr / Timespro / First Advantage / SUTHERLAND / Fcs / HEXAWARE / Epicenter / IDFC FIRST BANK / AXIS BA...

We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 Top Leading Company hiring for UK & US Banking Customer Service( Voice)/ Mumbai / Salary - 8 LPA /@ Kabir - 8779897221 BRANDS like :- BARCLAYS BANK / JP MORGAN CHASE BANK / TC$ / Accenture / Tech Mahindra / Teleperformance / Concentrix / Foundevr / Timespro / First Advantage / SUTHERLAND / Fcs / HEXAWARE / Epicenter / IDFC FIRST BANK / AXIS B...