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1.0 - 6.0 years
2 - 6 Lacs
thane, maharashtra, india
On-site
Hiring Now: Customer Service Executive International BPO (WFO) Location: Thane & Malad (Work from Office) Salary: ?21,000 ?40,000 per month Shifts: Rotational US & Australian Night Shifts Week Offs: Rotational 2 Week Offs Joining: Immediate Requirements Min. 1 year International BPO (Voice) experience Mandatory Excellent spoken & written English Flexible for rotational night shifts Comfortable with rotational offs Must be open to Work from Office (Thane or Malad) Key Responsibilities Handle inbound/outbound international voice calls Support US & Australian customers with professionalism Resolve queries within SLA and maintain quality standards Achieve targets while ensuring customer satisfaction Benefits Salary up to ?40,000 + Incentives & Bonuses 5-day working schedule Career growth with global exposure Apply Now Send CV to: [HIDDEN TEXT] Call/WhatsApp: 73045 33683
Posted 1 day ago
1.0 - 10.0 years
2 - 8 Lacs
noida, uttar pradesh, india
Remote
Barclays hiring for U.K Voice Process (Personal Banker) Location : Pune / Noida Ctc upto 8,50,000 Call Kabir 8779897221 We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / Concentrix / Ttec / Teleperformance / Foundevr / Firstsource / Epicenter / FCS / TimesPro & many more CALL KABIR 8779897221 WFH / WFO is also available Virtual Interview Rounds Leading International Call Centers in Malad, Andheri, Thane, Vashi for first bucket Collections and Customer service (Voice) Process and Email/Chat Process. Wfh also available CALL OR WhatsApp KABIR 8779897221 Candidates having an excellent command over English and willing to work for US/UK Shift* shall apply. Candidates already working in International call Centers should expect an excellent salary hike when they apply for this posting. Fresher's can apply. PAN INDIA RECRUITMENT FOR ALL THE TOP BPO MNC's GET YOUR DREAM JOB HERE BEST SALARY ASSURANCE IN THE INDUSTRY NO CHARGES EXTENSIVE BRIEFING & DOCUMENTATION SUPPORT PROVIDED Candidates need to possess good English communication skills. FIXED SHIFT - WEEKENDS OFF - SAL UPTO 60K AMAZING INCENTIVES TRANSPORT PICK/DROP FACILITIES GROWTH OPPORTUNITIES Minimum qualification needed is 10th Pass (SSC) 6 months exp. Just give one simple Round of Interview and get your offer letter in Hand. If you want to book your interview immediately then call us now at CaLL Kabir 8779897221 Note: - We do not charge any fees at any stage of the recruitment process. If this profile doesn't suit your profile, kindly ignore & pass it to your friends those who are looking for job or job change in CALL CENTER. Regards, KABIR 8779897221
Posted 3 days ago
11.0 - 15.0 years
0 Lacs
chennai, tamil nadu
On-site
You will be responsible for managing the day-to-day performance of the Contact Centre Operations, shaping the future of Contact Centre Operations, and ensuring a great customer contact experience through various channels. Your key responsibilities will include: - Delivering best-in-class service by meeting or exceeding all KPIs and operating within budget - Enhancing customer experience, revenue growth, brand awareness, and promoting the use of various customer contact channels - Managing customer life cycle and mapping within the organization's journey, driving SLAs for complaint management, and setting up the contact center - Conducting manpower planning, rostering, and designing call center strategies to achieve process objectives - Evaluating team performance against call center metrics, setting targets for continuous improvement in agent productivity and call center efficiency - Overseeing end-to-end customer contact processes, supporting company initiatives for improvements, efficiency, and complaint reduction - Achieving cost efficiencies, increasing Customer Satisfaction Scores (CSAT), and ensuring quality interactions that meet compliance, regulatory, and legal obligations Qualifications required for this role: - Experience in managing Call Centers for both Customer Service and Cross-Sell Processes - Proficiency in Outbound Sales Contact Centre Management and Operations Management - Strong conception skills to develop and execute strategies, solve problems, and provide scalable solutions while considering day-to-day operational realities - Familiarity with process automation through tech integration About the company: The client is a leading NBFC based in Chennai, with a strong commitment to delivering exceptional customer experiences through their Contact Centre Operations.,
Posted 3 days ago
1.0 - 2.0 years
0 - 3 Lacs
gurgaon, haryana, india
On-site
We have a job opening for Tele Counsellor. If you are interested please send me your updated resume. Name- Total year of experience- Notice Period- Current CTC- Expected CTC- Total year of experience in BPO/Outbound Process- Job Description: Can communicate in Hindi and English both Experience in Outbound Tele calling/Tele Sales/lead generation. Lead Generation process Outbound Tele calling exposure is preferable Working time 6 Days working (Monday to Saturday) 10 am to 7 pm office hours Sunday Fixed off
Posted 6 days ago
0.0 - 1.0 years
2 - 3 Lacs
mohali, punjab, india
On-site
Job description Role & responsibilities We are actively looking for Voice Customer Operations for international client Candidate should have excellent communication skills Graduate Experienced/Fresher Flexible to work in 24*7 shifts Work from Office Profile Five Days working Additional night shift allowance upto 3000/- per month Cab facility is available Free insurance coverage of 1 Lakh medical, 3 Lakh accidental & 5 Lakh group term Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent verbal and written communication skills in English. Previous experience in a customer service and sales role, preferably in a call center environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems.
Posted 1 week ago
0.0 - 2.0 years
5 - 7 Lacs
pune, maharashtra, india
On-site
Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent verbal and written communication skills in English. Previous experience in a customer service and sales role, preferably in a call center environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems.
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
As a Senior Executive - WFM at Omega Healthcare Management Services Private Limited in Bengaluru-II, Karnataka, you will be responsible for overseeing workforce management, service delivery, transition management, performance management, vendor management, and outsourcing in the BPO sector. Your role will involve optimizing call center operations and CRM processes to ensure efficient and effective service delivery. With 3-5 years of experience in the industry, you will play a key role in managing MIS systems, implementing workforce strategies, and enhancing overall operational performance. Your expertise in workforce management tools and practices will be essential in driving operational excellence and meeting performance targets. The ideal candidate for this position will have a strong background in call center operations, with proven experience in managing service delivery and vendor relationships. Effective communication skills, attention to detail, and the ability to collaborate with cross-functional teams are essential for success in this role. If you are passionate about optimizing operations, driving performance improvements, and delivering high-quality service in a fast-paced environment, we invite you to apply for this exciting opportunity at Omega Healthcare Management Services Private Limited.,
Posted 2 weeks ago
1.0 - 9.0 years
1 - 6 Lacs
mumbai city, maharashtra, india
On-site
Greetings from Vibrantzz Management Services!!! We are seeking a dedicated and enthusiastic Customer Service Representative to join our international BPO team. The successful candidate will be responsible for handling customer inquiries and providing outstanding support to our clients. Key Responsibilities: - Handle and resolve complex customer inquiries via calls, emails, and chats. - Provide exceptional support and service to international clients. -Achieve and exceed performance metrics. Requirements: - High School Diploma or equivalent. - Excellent English communication skills. - Strong problem-solving abilities. - Proficient in CRM software and other computer applications. - Availability for rotational shifts. - All doc's mandate i.e education, personal and experience Benefits: - Competitive salary with performance-based incentives. - Comprehensive health and retirement benefits. - Career advancement opportunities. - Supportive and dynamic work environment. - Transport facility Interested candidates are invited to call or whatsApp Melissa -7208530311 or Email I'd [HIDDEN TEXT]
Posted 2 weeks ago
0.0 - 3.0 years
3 - 3 Lacs
mumbai, thane, navi mumbai
Work from Office
Key Responsibilities: Make outbound calls to promote brand awareness Communicate brand values, services, and offerings Answer customer queries and provide relevant information Maintain records of customer interactions Collect feedback to improve brand engagement Location - THANE, MUMBAI, NAVI MUMBAI, MUMBAI ALL AREAS, MUMBAI SUBURBS Skills : - GRADUATE,COMMUNICATION, FRESHER,"CLIENT SERVICING", B2B SALES, CUSOTOMER SERVICE, MARKETING MANAGEMENT, SOLVING QUERIES, LEADERSHIP DEVELOPMENT, BDM, FIELD MANAGEMENT, BRAND CAMPAINGS, BRAND AWARENESS, BPO, CALL CENTRES, CHANNEL SALES, MASS MEDIA, ENTREPRENUERSHIP, INSURANCE, LOCAL SALES, LEAD GENERATION, DEALER SALES, AGENCY SALES, CABIN SERVICES, CROSS SELLING, UPSELLING, TELE SALES, CRM, CLIENT RELATION, CLIENT SERVICING, direct sales, COMMUNICATION, GRADUATE, MANAGER, management, SALES, HNI CUSTOMERS, BANKING CUSTOMERS, TEAM BUILDING, SALES MANAGER, TEAM MANAGER, TEAM LEADER, tele sales, calling
Posted 2 weeks ago
1.0 - 10.0 years
2 - 8 Lacs
thane, maharashtra, india
Remote
We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 Top Leading Company hiring for UK & US Banking Customer Service( Voice)/ Mumbai / Salary - 8 LPA /@ Kabir - 8779897221 BRANDS like :- BARCLAYS BANK / JP MORGAN CHASE BANK / TC$ / Accenture / Tech Mahindra / Teleperformance / Concentrix / Foundevr / Timespro / First Advantage / SUTHERLAND / Fcs / HEXAWARE / Epicenter / IDFC FIRST BANK / AXIS BANK / FIRST SOURCE / ACCURATE & MANY MORE CALL KABIR 8779897221 Virtual interview process Outstation candidates can apply who are willing to relocate For UK Voice The Work Location is Powai & Malad (Mumbai) For US / Aus Voice The Work location is Thane & Malad (Mumbai) Graduates with minimum 9 months of Exp international Voice Undergraduate with minimum 18 months of Exp international Voice Freshers with excellent communication skills can also apply Interested Candidates Can connect Call @ Kabir - 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / Concentrix / Ttec / Teleperformance / Foundevr / Firstsource / Epicenter / FCS / TimesPro & many more CALL KABIR 8779897221 WFH / WFO is also available Virtual Interview Rounds Leading International Call Centers in Malad, Andheri, Thane, Vashi for first bucket Collections and Customer service (Voice) Process and Email/Chat Process. Wfh also available CALL OR WhatsApp KABIR 8779897221 Candidates having an excellent command over English and willing to work for US/UK Shift* shall apply. Candidates already working in International call Centers should expect an excellent salary hike when they apply for this posting. Fresher's can apply. PAN INDIA RECRUITMENT FOR ALL THE TOP BPO MNC's GET YOUR DREAM JOB HERE BEST SALARY ASSURANCE IN THE INDUSTRY NO CHARGES EXTENSIVE BRIEFING & DOCUMENTATION SUPPORT PROVIDED Candidates need to possess good English communication skills. FIXED SHIFT - WEEKENDS OFF - SAL UPTO 60K AMAZING INCENTIVES TRANSPORT PICK/DROP FACILITIES GROWTH OPPORTUNITIES Minimum qualification needed is 10th Pass (SSC) 6 months exp. Just give one simple Round of Interview and get your offer letter in Hand. If you want to book your interview immediately then call us now at CaLL Kabir 8779897221 Note: - We do not charge any fees at any stage of the recruitment process. If this profile doesn't suit your profile, kindly ignore & pass it to your friends those who are looking for job or job change in CALL CENTER. Regards, KABIR 8779897221
Posted 3 weeks ago
0.0 - 5.0 years
0 - 1 Lacs
puri, odisha (orissa), india
On-site
About the Role We are seeking a proactive and dynamic Recruitment Executive to join our team. The ideal candidate will be responsible for managing end-to-end recruitment processes, sourcing top talent, and ensuring a seamless candidate experience while aligning with client and organizational requirements. Key Responsibilities Source, screen, and shortlist candidates through various channels (job portals, LinkedIn, social media, networking, references, etc.). Apply advanced sourcing techniques such as Boolean search, X-ray, and Flip search to identify suitable candidates. Conduct initial interviews to evaluate candidates skills, experience, and cultural fit. Coordinate with hiring managers/clients to understand job requirements and ensure timely fulfillment. Manage the interview process including scheduling, feedback collection, and follow-ups. Maintain and update candidate databases and recruitment trackers. Ensure excellent candidate engagement and experience throughout the hiring process. Achieve recruitment targets and support the team in meeting client expectations.
Posted 3 weeks ago
2.0 - 6.0 years
0 Lacs
noida, uttar pradesh
On-site
You should have 2-3 years of experience in sales calling or call centers and be fluent in written and verbal communication. A Science subjects graduate would be preferred for this role.,
Posted 1 month ago
1.0 - 10.0 years
2 - 8 Lacs
Thane, Maharashtra, India
Remote
We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / Concentrix / Ttec / Teleperformance / Foundevr / Firstsource / Epicenter / FCS / TimesPro & many more CALL KABIR 8779897221 WFH / WFO is also available Virtual Interview Rounds Leading International Call Centers in Malad, Andheri, Thane, Vashi for first bucket Collections and Customer service (Voice) Process and Email/Chat Process. Wfh also available CALL OR WhatsApp KABIR 8779897221 Candidates having an excellent command over English and willing to work for US/UK Shift* shall apply. Candidates already working in International call Centers should expect an excellent salary hike when they apply for this posting. Fresher's can apply. PAN INDIA RECRUITMENT FOR ALL THE TOP BPO MNC's GET YOUR DREAM JOB HERE BEST SALARY ASSURANCE IN THE INDUSTRY NO CHARGES EXTENSIVE BRIEFING & DOCUMENTATION SUPPORT PROVIDED Candidates need to possess good English communication skills. FIXED SHIFT - WEEKENDS OFF - SAL UPTO 60K AMAZING INCENTIVES TRANSPORT PICK/DROP FACILITIES GROWTH OPPORTUNITIES Minimum qualification needed is 10th Pass (SSC) 6 months exp. Just give one simple Round of Interview and get your offer letter in Hand. If you want to book your interview immediately then call us now at CaLL Kabir 8779897221 Note: - We do not charge any fees at any stage of the recruitment process. If this profile doesn't suit your profile, kindly ignore & pass it to your friends those who are looking for job or job change in CALL CENTER. Regards, KABIR 8779897221
Posted 1 month ago
1.0 - 10.0 years
2 - 8 Lacs
Thane, Maharashtra, India
Remote
We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morgan/ Barclays / Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 - 70,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / Concentrix / Ttec / Teleperformance / Foundevr / Firstsource / Epicenter / FCS / TimesPro & many more CALL KABIR 8779897221 WFH / WFO is also available Virtual Interview Rounds Leading International Call Centers in Malad, Andheri, Thane, Vashi for first bucket Collections and Customer service (Voice) Process and Email/Chat Process. Wfh also available CALL OR WhatsApp KABIR 8779897221 Candidates having an excellent command over English and willing to work for US/UK Shift* shall apply. Candidates already working in International call Centers should expect an excellent salary hike when they apply for this posting. Fresher's can apply. PAN INDIA RECRUITMENT FOR ALL THE TOP BPO MNC's GET YOUR DREAM JOB HERE BEST SALARY ASSURANCE IN THE INDUSTRY NO CHARGES EXTENSIVE BRIEFING & DOCUMENTATION SUPPORT PROVIDED Candidates need to possess good English communication skills. FIXED SHIFT - WEEKENDS OFF - SAL UPTO 60K AMAZING INCENTIVES TRANSPORT PICK/DROP FACILITIES GROWTH OPPORTUNITIES Minimum qualification needed is 10th Pass (SSC) 6 months exp. Just give one simple Round of Interview and get your offer letter in Hand. If you want to book your interview immediately then call us now at CaLL Kabir 8779897221 Note: - We do not charge any fees at any stage of the recruitment process. If this profile doesn't suit your profile, kindly ignore & pass it to your friends those who are looking for job or job change in CALL CENTER. Regards, KABIR 8779897221
Posted 1 month ago
0.0 - 3.0 years
1 - 3 Lacs
Chennai, Tamil Nadu, India
On-site
We are looking for energetic and confident individuals to join our outbound banking call center team . As a Call Center Executive , you will be responsible for making outbound calls to customers for various banking services such as loan follow-ups, KYC verification, EMI reminders, document collection, and cross-selling. This is a voice-based process, and fluency in Tamil and English is mandatory. Knowledge of Hindi and other regional languages will be an added advantage. Key Responsibilities: Make outbound calls to customers for banking services such as follow-ups, reminders, and verifications. Explain basic banking services like loans, credit cards, EMI schemes, and account details. Follow up with customers regarding pending documentation or payments. Record call details and update status in CRM/system. Achieve daily and monthly call targets. Maintain a professional and customer-focused approach. Required Skills: Fluency in Tamil and English (both spoken and understood). Knowledge of Hindi or other regional languages is a plus. Good communication and convincing skills. Basic computer knowledge (MS Office, CRM tools preferred). Patience, politeness, and ability to handle customer queries effectively. Willingness to make 100+ calls per day if required. Eligibility Criteria: Minimum 12th pass (Graduates preferred). Freshers and experienced candidates are welcome. Immediate joiners preferred. Prior BPO or banking telesales experience is an advantage. Benefits: Attractive salary with performance incentives Opportunity to work with reputed banking clients Career growth in financial and BPO sector Friendly and professional work environment
Posted 1 month ago
0.0 - 2.0 years
3 - 3 Lacs
Pune
Work from Office
We are seeking a motivated and results-driven Sales and Marketing Executive to join our team. The ideal candidate will play a key role in driving sales, building client relationships, B2B SALES. Responsibilities: Build and maintain strong relationships with clients to understand their needs and preferences. Present and demonstrate our products/services to potential clients. Collaborate with the sales team to achieve the objectives Prepare and present proposals, negotiate contracts, adn close sales deals. Eligibility Criteria: Age: 18-27 years Freshers can apply immediate Joining Required Skills : - Client Servicing, B2b Sales, Customer Service, Marketing Management, Solving Queries, Leadership Development, Bdm, Field Management, Brand Campaigns, Brand Awareness, Bpo, Call Centers, Channel Sales, Mass Media, Entrepreneurship, Insurance, Local Sales, Lead Generation, Dealer Sales, Agency Sales, Cabin Services, Cross Selling, Upselling, Tele Sales, Crm, Client Relation, Client Servicing, Direct Sales, Communication, Graduate, Manager, Management, Sales, Hni Customers, Banking Customers, Team Building, Sales Manager, Team Manager, Team Leader, Marketing
Posted 2 months ago
0.0 - 2.0 years
3 - 3 Lacs
Pune
Work from Office
We are seeking a motivated and results-driven Sales Executive to join our team. The ideal candidate will play a key role in driving sales, building client relationships, B2B SALES. Responsibilities: Build and maintain strong relationships with clients to understand their needs and preferences. Present and demonstrate our products/services to potential clients. Collaborate with the sales team to achieve the objectives Prepare and present proposals, negotiate contracts, adn close sales deals. Comprehensive Training- Receive comprehensive training on our telecom equipment products, ensuring you have the knowledge and expertise to excel in your role. Professional Growth Opportunities- We aim at fostering the professional development of our employees. Benefit the opportunity to enchance your knowledge and advance within the company. Networking- Build professional connections within the industry, opening doors to future opportunities and collaboration. Skills : - Client Servicing, B2b Sales, Customer Service, Marketing Management, Solving Queries, Leadership Development, Bdm, Field Management, Brand Campaigns, Brand Awareness, Bpo, Call Centers, Channel Sales, Mass Media, Entrepreneurship, Insurance, Local Sales, Lead Generation, Dealer Sales, Agency Sales, Cabin Services, Cross Selling, Upselling, Tele Sales, Crm, Client Relation, Client Servicing, Direct Sales, Communication, Graduate, Manager, Management, Sales, Hni Customers, Banking Customers, Team Building, Sales Manager, Team Manager, Team Leader
Posted 2 months ago
11.0 - 15.0 years
0 Lacs
chennai, tamil nadu
On-site
You will be responsible for managing the day-to-day performance of the Contact Centre Operations at a leading NBFC in Chennai. Your main focus will be to deliver a great customer contact experience through various channels and ensure that the service provided meets or exceeds all KPIs within the allocated budget. In this role, you will be expected to enhance customer experience, drive revenue growth, increase brand awareness, and promote the use of different transaction sources such as IVR, Voice & Non-Voice call center operations, and Digital platforms (Chat, App, Mails). You will also be involved in customer life cycle management, mapping organizational goals, and setting up the contact center to meet SLAs for complaint management. Your responsibilities will include manpower planning, rostering, and designing call center strategies to achieve process objectives in the short and long term. You will need to evaluate and analyze the performance of your team against call center metrics, set targets for continuous improvement in agent productivity, and enhance call center efficiency. As the Chief Manager of the Contact Centre, you will be accountable for the end-to-end customer contact processes and ensuring a positive customer experience. You will support the company's initiatives to drive improvements, increase efficiency, and reduce complaints. Your role will also involve delivering cost efficiencies, improving Customer Satisfaction Scores (CSAT), and maintaining quality interactions that meet compliance, regulatory, and legal requirements. To excel in this position, you should have experience in managing Call Centers for both Customer Service and Cross-Sell Processes. You should also possess expertise in Outbound Sales Contact Centre Management, Operations Management, and strong conceptual skills to develop and execute strategies at scale. Additionally, experience in automating processes through tech integration will be beneficial for this role.,
Posted 2 months ago
1.0 - 10.0 years
2 - 8 Lacs
Thane, Maharashtra, India
Remote
We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 Top Leading Company hiring for UK & US Banking Customer Service( Voice)/ Mumbai / Salary - 8 LPA /@ Kabir - 8779897221 BRANDS like :-BARCLAYS BANK / JP MORGAN CHASE BANK / TC$ / Accenture / Tech Mahindra / Teleperformance / Concentrix / Foundevr / Timespro / First Advantage / SUTHERLAND / Fcs / HEXAWARE / Epicenter / IDFC FIRST BANK / AXIS BANK / FIRST SOURCE / ACCURATE & MANY MORE CALL KABIR 8779897221 Virtual interview process Outstation candidates can apply who are willing to relocate For UK Voice The Work Location is Powai & Malad (Mumbai) For US / Aus Voice The Work location is Thane & Malad (Mumbai) Graduates with minimum 9 months of Exp international Voice Undergraduate with minimum 18 months of Exp international Voice Freshers with excellent communication skills can also apply Interested Candidates Can connect Call @ Kabir - 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / Concentrix / Ttec / Teleperformance / Foundevr / Firstsource / Epicenter / FCS / TimesPro & many more CALL KABIR 8779897221 WFH / WFO is also available Virtual Interview Rounds Leading International Call Centers in Malad, Andheri, Thane, Vashi for first bucket Collections and Customer service (Voice) Process and Email/Chat Process. Wfh also available CALL OR WhatsApp KABIR 8779897221 Candidates having an excellent command over English and willing to work for US/UK Shift* shall apply. Candidates already working in International call Centers should expect an excellent salary hike when they apply for this posting. Fresher's can apply. PAN INDIA RECRUITMENT FOR ALL THE TOP BPO MNC's GET YOUR DREAM JOB HERE BEST SALARY ASSURANCE IN THE INDUSTRY NO CHARGES EXTENSIVE BRIEFING & DOCUMENTATION SUPPORT PROVIDED Candidates need to possess good English communication skills. FIXED SHIFT - WEEKENDS OFF - SAL UPTO 60K AMAZING INCENTIVES TRANSPORT PICK/DROP FACILITIES GROWTH OPPORTUNITIES Minimum qualification needed is 10th Pass (SSC) 6 months exp. Just give one simple Round of Interview and get your offer letter in Hand. If you want to book your interview immediately then call us now at CaLL Kabir 8779897221 Note: - We do not charge any fees at any stage of the recruitment process. If this profile doesn't suit your profile, kindly ignore & pass it to your friends those who are looking for job or job change in CALL CENTER. Regards, KABIR 8779897221
Posted 2 months ago
1.0 - 10.0 years
2 - 8 Lacs
Thane, Maharashtra, India
Remote
We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 Top Leading Company hiring for UK & US Banking Customer Service( Voice)/ Mumbai / Salary - 8 LPA /@ Kabir - 8779897221 BRANDS like :- BARCLAYS BANK / JP MORGAN CHASE BANK / TC$ / Accenture / Tech Mahindra / Teleperformance / Concentrix / Foundevr / Timespro / First Advantage / SUTHERLAND / Fcs / HEXAWARE / Epicenter / IDFC FIRST BANK / AXIS BANK / FIRST SOURCE / ACCURATE & MANY MORE CALL KABIR 8779897221 Virtual interview process Outstation candidates can apply who are willing to relocate For UK Voice The Work Location is Powai & Malad (Mumbai) For US / Aus Voice The Work location is Thane & Malad (Mumbai) Graduates with minimum 9 months of Exp international Voice Undergraduate with minimum 18 months of Exp international Voice Freshers with excellent communication skills can also apply Interested Candidates Can connect Call @ Kabir - 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / Concentrix / Ttec / Teleperformance / Foundevr / Firstsource / Epicenter / FCS / TimesPro & many more CALL KABIR 8779897221 WFH / WFO is also available Virtual Interview Rounds Leading International Call Centers in Malad, Andheri, Thane, Vashi for first bucket Collections and Customer service (Voice) Process and Email/Chat Process. Wfh also available CALL OR WhatsApp KABIR 8779897221 Candidates having an excellent command over English and willing to work for US/UK Shift* shall apply. Candidates already working in International call Centers should expect an excellent salary hike when they apply for this posting. Fresher's can apply. PAN INDIA RECRUITMENT FOR ALL THE TOP BPO MNC's GET YOUR DREAM JOB HERE BEST SALARY ASSURANCE IN THE INDUSTRY NO CHARGES EXTENSIVE BRIEFING & DOCUMENTATION SUPPORT PROVIDED Candidates need to possess good English communication skills. FIXED SHIFT - WEEKENDS OFF - SAL UPTO 60K AMAZING INCENTIVES TRANSPORT PICK/DROP FACILITIES GROWTH OPPORTUNITIES Minimum qualification needed is 10th Pass (SSC) 6 months exp. Just give one simple Round of Interview and get your offer letter in Hand. If you want to book your interview immediately then call us now at CaLL Kabir 8779897221 Note: - We do not charge any fees at any stage of the recruitment process. If this profile doesn't suit your profile, kindly ignore & pass it to your friends those who are looking for job or job change in CALL CENTER. Regards, KABIR 8779897221
Posted 2 months ago
1.0 - 10.0 years
2 - 8 Lacs
Thane, Maharashtra, India
Remote
We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 Top Leading Company hiring for UK & US Banking Customer Service( Voice)/ Mumbai / Salary - 8 LPA /@ Kabir - 8779897221 BRANDS like :- BARCLAYS BANK / JP MORGAN CHASE BANK / TC$ / Accenture / Tech Mahindra / Teleperformance / Concentrix / Foundevr / Timespro / First Advantage / SUTHERLAND / Fcs / HEXAWARE / Epicenter / IDFC FIRST BANK / AXIS BANK / FIRST SOURCE / ACCURATE & MANY MORE CALL KABIR 8779897221 Virtual interview process Outstation candidates can apply who are willing to relocate For UK Voice The Work Location is Powai & Malad (Mumbai) For US / Aus Voice The Work location is Thane & Malad (Mumbai) Graduates with minimum 9 months of Exp international Voice Undergraduate with minimum 18 months of Exp international Voice Freshers with excellent communication skills can also apply Interested Candidates Can connect Call @ Kabir - 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / Concentrix / Ttec / Teleperformance / Foundevr / Firstsource / Epicenter / FCS / TimesPro & many more CALL KABIR 8779897221 WFH / WFO is also available Virtual Interview Rounds Leading International Call Centers in Malad, Andheri, Thane, Vashi for first bucket Collections and Customer service (Voice) Process and Email/Chat Process. Wfh also available CALL OR WhatsApp KABIR 8779897221 Candidates having an excellent command over English and willing to work for US/UK Shift* shall apply. Candidates already working in International call Centers should expect an excellent salary hike when they apply for this posting. Fresher's can apply. PAN INDIA RECRUITMENT FOR ALL THE TOP BPO MNC's GET YOUR DREAM JOB HERE BEST SALARY ASSURANCE IN THE INDUSTRY NO CHARGES EXTENSIVE BRIEFING & DOCUMENTATION SUPPORT PROVIDED Candidates need to possess good English communication skills. FIXED SHIFT - WEEKENDS OFF - SAL UPTO 60K AMAZING INCENTIVES TRANSPORT PICK/DROP FACILITIES GROWTH OPPORTUNITIES Minimum qualification needed is 10th Pass (SSC) 6 months exp. Just give one simple Round of Interview and get your offer letter in Hand. If you want to book your interview immediately then call us now at CaLL Kabir 8779897221 Note: - We do not charge any fees at any stage of the recruitment process. If this profile doesn't suit your profile, kindly ignore & pass it to your friends those who are looking for job or job change in CALL CENTER. Regards, KABIR 8779897221
Posted 2 months ago
1.0 - 10.0 years
2 - 8 Lacs
Thane, Maharashtra, India
Remote
We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / Concentrix / Ttec / Teleperformance / Foundevr / Firstsource / Epicenter / FCS / TimesPro & many more CALL KABIR 8779897221 WFH / WFO is also available Virtual Interview Rounds Leading International Call Centers in Malad, Andheri, Thane, Vashi for first bucket Collections and Customer service (Voice) Process and Email/Chat Process. Wfh also available CALL OR WhatsApp KABIR 8779897221 Candidates having an excellent command over English and willing to work for US/UK Shift* shall apply. Candidates already working in International call Centers should expect an excellent salary hike when they apply for this posting. Fresher's can apply. PAN INDIA RECRUITMENT FOR ALL THE TOP BPO MNC's GET YOUR DREAM JOB HERE BEST SALARY ASSURANCE IN THE INDUSTRY NO CHARGES EXTENSIVE BRIEFING & DOCUMENTATION SUPPORT PROVIDED Candidates need to possess good English communication skills. FIXED SHIFT - WEEKENDS OFF - SAL UPTO 60K AMAZING INCENTIVES TRANSPORT PICK/DROP FACILITIES GROWTH OPPORTUNITIES Minimum qualification needed is 10th Pass (SSC) 6 months exp. Just give one simple Round of Interview and get your offer letter in Hand. If you want to book your interview immediately then call us now at CaLL Kabir 8779897221 Note: - We do not charge any fees at any stage of the recruitment process. If this profile doesn't suit your profile, kindly ignore & pass it to your friends those who are looking for job or job change in CALL CENTER. Regards, KABIR 8779897221
Posted 2 months ago
1.0 - 10.0 years
2 - 8 Lacs
Thane, Maharashtra, India
Remote
We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 Top Leading Company hiring for UK & US Banking Customer Service( Voice)/ Mumbai / Salary - 8 LPA /@ Kabir - 8779897221 BRANDS like :- BARCLAYS BANK / JP MORGAN CHASE BANK / TC$ / Accenture / Tech Mahindra / Teleperformance / Concentrix / Foundevr / Timespro / First Advantage / SUTHERLAND / Fcs / HEXAWARE / Epicenter / IDFC FIRST BANK / AXIS BANK / FIRST SOURCE / ACCURATE & MANY MORE CALL KABIR 8779897221 Virtual interview process Outstation candidates can apply who are willing to relocate For UK Voice The Work Location is Powai & Malad (Mumbai) For US / Aus Voice The Work location is Thane & Malad (Mumbai) Graduates with minimum 9 months of Exp international Voice Undergraduate with minimum 18 months of Exp international Voice Freshers with excellent communication skills can also apply Interested Candidates Can connect Call @ Kabir - 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / Concentrix / Ttec / Teleperformance / Foundevr / Firstsource / Epicenter / FCS / TimesPro & many more CALL KABIR 8779897221 WFH / WFO is also available Virtual Interview Rounds Leading International Call Centers in Malad, Andheri, Thane, Vashi for first bucket Collections and Customer service (Voice) Process and Email/Chat Process. Wfh also available CALL OR WhatsApp KABIR 8779897221 Candidates having an excellent command over English and willing to work for US/UK Shift* shall apply. Candidates already working in International call Centers should expect an excellent salary hike when they apply for this posting. Fresher's can apply. PAN INDIA RECRUITMENT FOR ALL THE TOP BPO MNC's GET YOUR DREAM JOB HERE BEST SALARY ASSURANCE IN THE INDUSTRY NO CHARGES EXTENSIVE BRIEFING & DOCUMENTATION SUPPORT PROVIDED Candidates need to possess good English communication skills. FIXED SHIFT - WEEKENDS OFF - SAL UPTO 60K AMAZING INCENTIVES TRANSPORT PICK/DROP FACILITIES GROWTH OPPORTUNITIES Minimum qualification needed is 10th Pass (SSC) 6 months exp. Just give one simple Round of Interview and get your offer letter in Hand. If you want to book your interview immediately then call us now at CaLL Kabir 8779897221 Note: - We do not charge any fees at any stage of the recruitment process. If this profile doesn't suit your profile, kindly ignore & pass it to your friends those who are looking for job or job change in CALL CENTER. Regards, KABIR 8779897221
Posted 2 months ago
1.0 - 10.0 years
2 - 8 Lacs
Thane, Maharashtra, India
Remote
We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / Concentrix / Ttec / Teleperformance / Foundevr / Firstsource / Epicenter / FCS / TimesPro & many more CALL KABIR 8779897221 WFH / WFO is also available Virtual Interview Rounds Leading International Call Centers in Malad, Andheri, Thane, Vashi for first bucket Collections and Customer service (Voice) Process and Email/Chat Process. Wfh also available CALL OR WhatsApp KABIR 8779897221 Candidates having an excellent command over English and willing to work for US/UK Shift* shall apply. Candidates already working in International call Centers should expect an excellent salary hike when they apply for this posting. Fresher's can apply. PAN INDIA RECRUITMENT FOR ALL THE TOP BPO MNC's GET YOUR DREAM JOB HERE BEST SALARY ASSURANCE IN THE INDUSTRY NO CHARGES EXTENSIVE BRIEFING & DOCUMENTATION SUPPORT PROVIDED Candidates need to possess good English communication skills. FIXED SHIFT - WEEKENDS OFF - SAL UPTO 60K AMAZING INCENTIVES TRANSPORT PICK/DROP FACILITIES GROWTH OPPORTUNITIES Minimum qualification needed is 10th Pass (SSC) 6 months exp. Just give one simple Round of Interview and get your offer letter in Hand. If you want to book your interview immediately then call us now at CaLL Kabir 8779897221 Note: - We do not charge any fees at any stage of the recruitment process. If this profile doesn't suit your profile, kindly ignore & pass it to your friends those who are looking for job or job change in CALL CENTER. Regards, KABIR 8779897221
Posted 2 months ago
1.0 - 10.0 years
2 - 8 Lacs
Gurgaon, Haryana, India
Remote
We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / Concentrix / Ttec / Teleperformance / Foundevr / Firstsource / Epicenter / FCS / TimesPro & many more CALL KABIR 8779897221 WFH / WFO is also available Virtual Interview Rounds Leading International Call Centers in Malad, Andheri, Thane, Vashi for first bucket Collections and Customer service (Voice) Process and Email/Chat Process. Wfh also available CALL OR WhatsApp KABIR 8779897221 Candidates having an excellent command over English and willing to work for US/UK Shift* shall apply. Candidates already working in International call Centers should expect an excellent salary hike when they apply for this posting. Fresher's can apply. PAN INDIA RECRUITMENT FOR ALL THE TOP BPO MNC's GET YOUR DREAM JOB HERE BEST SALARY ASSURANCE IN THE INDUSTRY NO CHARGES EXTENSIVE BRIEFING & DOCUMENTATION SUPPORT PROVIDED Candidates need to possess good English communication skills. FIXED SHIFT - WEEKENDS OFF - SAL UPTO 60K AMAZING INCENTIVES TRANSPORT PICK/DROP FACILITIES GROWTH OPPORTUNITIES Minimum qualification needed is 10th Pass (SSC) 6 months exp. Just give one simple Round of Interview and get your offer letter in Hand. If you want to book your interview immediately then call us now at CaLL Kabir 8779897221 Note: - We do not charge any fees at any stage of the recruitment process. If this profile doesn't suit your profile, kindly ignore & pass it to your friends those who are looking for job or job change in CALL CENTER. Regards, KABIR 8779897221
Posted 2 months ago
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