1 - 2 years

1 Lacs

Posted:15 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Call Center Executive

Location: HO - Dumdum Motijheel
Employment Type: Full-Time
Experience Required: Minimum 1-2years in outbound/inbound calling

Job Description

We are seeking an experienced and dynamic Call Center Executive/Manager to join our team. The ideal candidate should have a strong background in calling operations, excellent communication skills, and prior experience in the healthcare or wellness industry.

Key Responsibilities

  • Handle outbound calling and maintain daily call targets
  • Manage and respond to incoming calls
  • Track and follow up with leads generated from social media platforms
  • Maintain lead records and ensure timely follow-ups
  • Coordinate with the internal team to ensure smooth communication
  • Provide a high-quality customer experience at all times

Required Skills & Qualifications

  • Minimum 1-2 years of experience in calling roles
  • Excellent communication skills in English, Hindi, and Bengali
  • Experience in the healthcare or wellness industry (preferred)
  • Strong ability to handle and nurture leads
  • Good interpersonal skills and a customer-centric approach
  • Ability to work independently and manage targets effectively

How to Apply: send CV at hr@drpaulsonline.com

Job Type: Full-time

Pay: ₹10,537.30 - ₹14,000.00 per month

Work Location: In person

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