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1.0 - 5.0 years
0 Lacs
noida, uttar pradesh
On-site
As a Customer Service Representative, your primary responsibility will be to provide efficient and accurate customer service to all clients. You will be required to address customer concerns, queries, issues, complaints, as well as process sales orders and requests for product information. To achieve this, you will access the account database, analyze the information, and provide relevant data in reports. In situations where customer interactions become complex and go beyond your scope of knowledge, you will escalate these issues to the designated party for resolution. It is essential to ensure that all customer care and inbound sales processes are followed diligently during callbacks, espec...
Posted 3 months ago
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