Proactive/Connectivity Expert MR CT Philips

1.0 - 3.0 years

0 Lacs

chennai, tamil nadu, india

Remote

Job Title Proactive/Connectivity Expert MR CT Job Description Proactive/Connectivity Expert - MR CT Your Role The Proactive / Connectivity Expert will be the Engineering specialist for their respective modality, such as MR, CT Must demonstrate technical competency for remote support. They will remain updated abreast with the latest technological developments of the modality in the market and appraise the organization with such developments & related competitive information. They will be the nodal point for the technical issues faced in zone for their respective modality. RSN or other available remote tools & suggestions to field team Alert handling, Pro-active monitoring. You're The Right Fi...

Posted 3 weeks ago

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IT Helpdesk Coordinator Ideasinfinite

1.0 - 2.0 years

2 - 4 Lacs

goregaon

Work from Office

Must be a graduate Must have worked on a ticketing tool, SLA management, incident management. Should have knowledge on call analysis. Should be proficient in Excel. Thorough knowledge on ITIL Processes and MIS. Excellent Communication skills

Posted 2 months ago

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Quality Analyst (Chat Process) SAS Group

0.0 - 3.0 years

0 Lacs

haryana

On-site

As a Call Quality Analyst, you will be responsible for monitoring and evaluating calls to ensure quality, compliance, and a positive customer experience. Your role will involve conducting call analysis, providing constructive feedback to enhance agent performance, and identifying areas for improvement. You will collaborate with team leaders and trainers to implement process enhancements and ensure continuous improvement. The ideal candidate will have 0-3 years of experience in call monitoring, call auditing, or call analysis, or be a fresher with strong communication skills. Strong listening and analytical skills are required, along with attention to detail and the ability to identify patter...

Posted 2 months ago

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Call Quality Analyst Impact Guru

1.0 - 3.0 years

1 - 3 Lacs

Mumbai, Maharashtra, India

On-site

What You'll Do: Monitor and evaluate customer interactions to ensure quality standards Identify areas for improvement and provide feedback to enhance customer experience Work closely with the training and operations team to maintain excellence Generate quality reports and insights to optimize performance Ensure compliance with company guidelines and policies What We're Looking For: Experience in call quality analysis, customer service, or a related field Strong analytical and listening skills Excellent communication and reporting abilities Attention to detail and a problem-solving mindset Ability to work in a fast-paced environment Looking for immediate joiners or candidates with a notice pe...

Posted 2 months ago

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Voice process freshers - Client Partner - Accounts Receivable Access Healthcare

0.0 - 2.0 years

0 - 3 Lacs

Mumbai, Maharashtra, India

On-site

This role is for a Voice Process - Accounts Receivable Client Partner specializing in fresh talent. The primary responsibility is to manage and resolve outstanding claims for US healthcare customers through calling. The ideal candidate will have excellent communication skills, a willingness to learn, and a commitment to accurate documentation and client service. Responsibilities Perform pre-call analysis and check the status of claims by calling payers or using IVR/web portals. Maintain adequate documentation on client software to ensure a clear audit trail and facilitate the submission of necessary documents to insurance companies. Record after-call actions and conduct post-call analysis fo...

Posted 2 months ago

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IT Helpdesk Coordinator Ideasinfinite

1.0 - 2.0 years

2 - 4 Lacs

Goregaon

Work from Office

Posted 5 months ago

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