Telecommunications Analyst Global Payments Inc.

2.0 - 4.0 years

0 Lacs

noida, uttar pradesh, india

On-site

Summary Description Summary of This Role Analyze, design, install, administer, maintain, document, and trouble-shoot telecommunications applications, services, systems, and circuits. Conduct project planning, vendor and cost analysis as well as supporting all system outages for monthly system maintenance. Perform traffic studies, capacity planning, equipment analysis, business continuity reviews, and disaster recovery planning. Responsible for supporting system and user documentation for end users, contact center agents, and clients. What Part Will You Play Provides Level I technical support and develops more in-depth knowledge by assisting experienced peers with the design and support of es...

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Telecommunications Analyst Global Payments

2.0 - 4.0 years

0 Lacs

pune, maharashtra, india

On-site

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Summary of This Role Analyze, design, install, administer, maintain, document, and trouble-shoot telecommunications applic...

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CTI Administrator Etech Global Services

2.0 - 6.0 years

0 Lacs

gandhinagar, gujarat

On-site

As a CTI Administrator at our company, you will be responsible for working with CTI Platforms like GrupoNGN CloudComm, Unify OpenScap Contact Center, Avaya, Five9, Nice InContact, Bright Pattern or Cisco UCCE. Your key responsibilities will include: - Familiarity with implementation of IP Telephony and Dialer applications - Knowledge of building Campaigns, Queues, Call Control Scrips, and IVR into the Dialer system - Designing, developing, and maintaining CTI solutions - Integrating various CTI solutions to the contact Centre architecture - Integration of CTI and Customer Relationship Management solutions such as Salesforce, Pega - Developing and enhancing Call Control Scripts - Administrati...

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