Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Trainer II Concentrix

0.0 years

0 Lacs

bengaluru, karnataka, india

On-site

Job Title: Trainer II Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities: Trainer Role (PEP Screening Process) Design and delivercomprehensive training programson PEP screening protocols, tools, and regulatory requirements. Conductonboarding sessionsfor new hires, ensuring they understand PEP identification criteria, escalation procedures, and documentation standards. Facilitaterefresher trainingsandups...

Posted 3 weeks ago

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Talent Acquisition Specialist MicroSourcing

2.0 - 6.0 years

0 Lacs

patiala, punjab

On-site

Role Overview: As a Talent Acquisition Specialist at MicroSourcing, you will play a crucial role in identifying, attracting, and hiring the best talent for all assigned tracks. Your main responsibility will be to ensure the timely and effective completion of the clients" hiring requirements according to the agreed hiring process and turnaround time. Key Responsibilities: - Perform end-to-end recruitment tasks from job posting to offer negotiation to onboarding for all assigned requisitions. - Source and identify qualified candidates through various channels such as job portals, social media, and networking. - Screen all applications received from different sourcing initiatives to ensure they...

Posted 1 month ago

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Global Enhanced Due Diligence (GEDD) Intermediate Analyst Citi

3.0 - 7.0 years

0 Lacs

maharashtra

On-site

As an Execution Intermediate Analyst at our company, you will play a crucial role in performing risk and compliance reviews in coordination with the broader Anti-Money Laundering (AML) team. Your main responsibility will be to utilize your in-depth AML knowledge to review, analyze, and conduct effective due diligence and investigations on higher risk cases that may pose a potential risk to Citi. Responsibilities: - Create the KYC Records in the KYC system by gathering information from internal and external sources within the agreed deadline - Proactively engage with stakeholders to update the system with information until the final approval of the KYC Record - Review information from various...

Posted 2 months ago

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Sr. Quality Evaluator Concentrix

0.0 years

0 Lacs

gurgaon, haryana, india

On-site

Job Title: Sr. Quality Evaluator Job Description The Sr Quality Evaluator is responsible for monitoring and evaluating inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in the output of assessing quality standards, provide insight to customers to contribute to program performance improvements. Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations t...

Posted 3 months ago

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Sr. Quality Evaluator Concentrix

0.0 years

0 Lacs

gurgaon, haryana, india

On-site

Posted 3 months ago

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Quality Analyst - BPO Freelancer Dhanalakshmi

1.0 - 3.0 years

1 - 4 Lacs

Chennai

Work from Office

Monitor and evaluate calls, chats, or emails to ensure quality compliance. Provide feedback, support RCA, generate reports, and suggest process improvements for customer satisfaction. Required Candidate profile Graduate with 1–3 yrs QA experience in BPO. Strong in communication, quality metrics, and analysis. Skilled in call audits, feedback, and reporting. Voice and non-voice QA preferred.

Posted 6 months ago

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