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3.0 - 7.0 years
0 Lacs
noida, uttar pradesh
On-site
As a skilled professional with experience in Cisco CUCM, Cisco Contact Center Enterprise (UCCE) or Packaged Contact Center Enterprise (PCCE), and Verint recording, you will be responsible for the following: - Possessing good experience in CUCM, CUIC, CVP, UCCE/PCCE Contact center, and Telephony solutions. - Demonstrating expertise in Acqueon Outbound Solution. - Having in-depth knowledge of troubleshooting Cisco Telephony and UCCE/PCCE Contact Center Solutions. - Proficiency in Gateway configurations, Networking, Linux & Windows OS. - Familiarity with recording solutions, preferably Calabrio AQM. - Experience in troubleshooting Finesse, PGs. - Ability in ICM / UCCE scripting utilizing Script...
Posted 1 week ago
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