We are currently looking for a Cisco L2 UCCE/PCCE Engineer for our Noida location. Immediate joiners or candidates with a short notice period will be preferred. Please find the job description attached for your reference. Feel free to reach out in case of any queries. JD: L2 (UCCE/PCCE Engineer) Should have good experience on Cisco UCCE/PCCE Contact Center Solution. Hands on experience in troubleshooting contact center components (ICM, CUIC, CVP, PG’s, Finesse). Hands on experience in Telephony components (CUCM, Gateway configurations) Hands on experience in Verint (AQM/CR) will be a added advantage. Knowledge/working experience on Windows Server and SQL Database server Experience with ICM scripting utilizing Script Editor. Understand UCCE Database Schema and ability to use queries against the databases. Hands on experience on Incident & Change management process. Good understanding on ITIL process. Work with OEM for escalated cases. Good Team player and provide periodical knowledge transfer to teams. Should have good verbal and written communication.
About VIS Networks VIS Networks is a technology-driven company dedicated to transforming customer experiences through innovative communication solutions. Our flagship product, RADIUS – an Omnichannel Interaction System – enables businesses to manage customer engagement across voice, chat, email, social, and more from a unified platform. Role Overview As a Product Marketing Associate , you’ll work at the intersection of product, marketing, and customer success. You’ll help craft compelling messaging, support go-to-market plans, build customer education content, gather insights, and coordinate advocacy initiatives. This is a great opportunity for someone early in their marketing career who loves storytelling, research, and bringing products to life in the SaaS space. Key Responsibilities Product Positioning & Messaging Assist in developing clear, compelling messaging and value propositions for new and existing product features. Draft customer-facing copy for website pages, landing pages, blogs, emails, and other marketing assets. Customer Education & Adoption Collaborate with Product and Customer Success teams to create onboarding materials, how-to guides, product walkthroughs, and webinars that help customers get the most value from RADIUS. Customer Insights & Research Help gather and analyze customer feedback through surveys, reviews, and interviews. Use insights to refine messaging and share findings with internal teams to influence product improvements. Customer Advocacy & Success Stories Support the development of customer testimonials, case studies, and reviews that showcase product value. Assist with coordinating customer events, roundtables, or webinars that highlight customer success. Go-to-Market Support Help plan and execute feature launches and product campaigns across multiple channels. Support Sales and Customer Success teams with enablement content such as pitch decks, battle cards, FAQs, and product one-pagers. Performance & Collaboration Track and report on the performance of product marketing activities (e.g., engagement, adoption metrics). Work cross-functionally with Product, Sales, Customer Success, Content, and Design teams to ensure alignment. Requirements 1–2 years of experience in product marketing, content marketing, or a related B2B marketing role (internships included). Strong written and verbal communication skills with the ability to turn complex ideas into clear messaging. Basic understanding of SaaS or enterprise software is a plus. Comfort with conducting research and using customer insights to inform marketing activities. Collaborative, self-motivated, and eager to learn. Familiarity with tools like CRM systems, email marketing, or CMS platforms is a plus. Preferred Qualifications MBA or Master’s degree in Marketing, Business, or a related field is a plus. Experience creating customer education content such as videos, how-to guides, or webinars. Awareness of competitive analysis and market research basics. Why Join Us? Be part of an innovative team shaping the future of customer experience. Work with a cutting-edge SaaS product trusted by global brands. Gain broad exposure to product, marketing, sales, and customer success. Develop versatile skills in positioning, messaging, research, and go-to-market execution. Grow your career in a collaborative, supportive, and growth-driven environment. Apply at https://radius-ois.ai/career/product-marketing-associate/
Red Prairie Warehouse Management Support Engineer Ideally the applicant would have 10+ years experience. 6 – 10 years’ experience as Configuration Analyst and Developer in Red Prairie WMS/JDA Dispatcher • Gather Business requirement and design Technical design document. • Configure RP/JDA Dispatcher WMS based on the design and Business needs. • Customize and develop complex PL/SQL queries, Stored Procedures, Triggers, tables, views based on the requirement. • Developing UNIX shell script to support WMS development and customization. • Implement the configuration, code for the Site/Customer in Dev, Testing and Production environment. • Perform UNIT testing of the configuration and code in RP/JDA WMS. • Support Integration testing, UAT, Production Go live, Warranty Support, fixing bugs/defects and produce corresponding deliverables. • Engaging with high profile clients and challenging business requirements. • Excellent technical and functional communication skills. • Strong interpersonal skills and client communication. We are looking for a full stack engineer to augment our agile team of 4 engineers. The candidate would have experience in the languages: Node.js, , Angular (15) , Java They’d have worked with Microservices and be familiar with AWS capabilities like Lambda, SNS, SQS as well as PostgreSQL/DynamoDB storage. They’d also be familiar with automated test frameworks like Cypress. We work in the office Tuesday to Thursday every week and from home on Monday and Friday. • Competencies Required Red Prairie WMS, JDA Dispatcher UNIX, LINUX PL/SQL, Oracle 11g • Must Have Should have performed minimum 2 warehouse/Client implementations. Proficient in RP/JDA Dispatcher WMS architecture. Proficient knowledge in configuring Clustering, Putaway/Allocation Algorithms, RDT rules, Data Programs, Locations, SKU configuration, Merge rules, Purging, Function access, System profile, iReports and Label design etc… Proficient in writing PL/SQL queries, complex stored procedures and triggers. Good Knowledge in UNIX/LINUX, Shell scripting, OS commands, directory structure, Files, Permissions, File editors etc… Good knowledge in Middleware technology (Ex: webMethods etc…) Good analytical and problem solving skills. Strong communication skills and willingness to learn. • Nice to Have Experience in JDA Integrator configuration and development. Experience in tracking tools like JIRA, Confluence and service management tools like Service Now, HP SM9 etc (Nice to have) React / React Native,
Work on Cisco, Juniper and multiple OEM devices Resolve day to day issues reported Work on different OEM (Cisco switches/routers/firewalls, Juniper switches/routers/firewalls, Fortinet firewalls) Analyse voice and recording packets while clients report an issue and provide fix Co-ordinate with different internal support/design teams and Customers team to have conclusion Suggest design recommendations w.r.t Network Resolve issues on quick basis with no/less supervision Handle high severity cases and critical issues Manage escalations Should be ready to work on extended and rotational shift Must carry strong switching, routing and security skills. Need to be strong in RSTP, BGP, OSPF protocols and must have worked multiple OEM (Cisco/Juniper/Fortinet)firewalls. Understand voice and recording traffic flow during issue time to provide recommendations towards successful closure. Need to have thorough understanding on DHCP, packet captures tools like Wireshark and must have worked on critical network architecture setup
You will be joining a dynamic and rapidly growing team at VIS, which has expanded from 25 employees in 2011 to 600+ in just 10 years. Our commitment to our employees is unparalleled, as we believe that they are our most valuable assets. We go above and beyond to ensure a nurturing, progressive, and fulfilling environment for all our team members. If you possess the right blend of skills, creativity, and dedication, we invite you to become a part of the VIS family. Your passion for what you do will be highly valued and appreciated here. To apply for this opportunity, kindly share your updated resume with us at careers@visnet.in. **LOCATION:** Mumbai **Skills Required:** - Proficiency in UCCE/PCCE, T1/E1, SIP, H.323 and MGCP - Knowledge of recording solutions - Cisco Voice domain experience **Job Code:** Cisco Support Engineer @ Mumbai(IDFC Bank) & Noida or Anylocation(Tech M)-GP0609|2021 **Experience:** 1-3 Years **Qualification:** Bachelors degree or equivalent experience Join us at VIS and be a part of a team where your contributions truly make a difference.,
As a Slack Migration Expert at VIS Networks, you will play a crucial role in planning, executing, and managing Slack migration projects for our esteemed client, Google India Pvt Limited in Hyderabad. Your primary responsibility will be to ensure a seamless transition for the client by collaborating with them to assess their needs, configuring Slack environments, migrating data, and providing training and support to users. To excel in this role, you should have prior experience in Slack migration, configuration, and administration. A strong understanding of IT infrastructure and cloud services is essential to effectively carry out the migration projects. Your excellent project management and organizational skills will be instrumental in meeting client requirements and ensuring timely delivery. As a Slack Migration Expert, you will be expected to troubleshoot technical issues and provide effective solutions, optimize Slack configurations for efficiency, and communicate proficiently with clients and team members. Your Bachelor's degree in Information Technology, Computer Science, or a related field will provide you with the foundational knowledge required for this role. If you have experience in a similar role or with similar technologies, it will be considered a plus. Your ability to work collaboratively, your attention to detail, and your commitment to delivering optimal solutions will be key to your success in this role. Join us at VIS Networks and be a part of our mission to provide cutting-edge technology services to our clients while ensuring investment protection and reduced cost of delivery.,
The company VIS has experienced exponential growth over the past 10 years, increasing from 25 employees in 2011 to over 600 employees. One of the main reasons why employees at VIS love working here is because the company prioritizes the well-being and satisfaction of its employees. VIS strongly believes that its employees are valuable assets and goes above and beyond to create a healthy and growth-oriented work environment. If you possess the right caliber, creativity, and passion for your work, VIS welcomes you to join their team. Individuals who are dedicated and skilled are encouraged to apply for opportunities at VIS by sending their updated resume to careers@visnet.in. Location: - Bangalore - Hyderabad Skills Required: - Proficiency in working with Avaya Products such as CM, SM, SMGR, AES, IPO - Ability to work in a 24/7 environment - Capable of handling escalations effectively Job Code: - Sr. Engineer Tech Support-Bangalore - PBL1305|2021 Experience Required: - Minimum of 3 years of relevant experience Qualification: - BE/B. Tech/Diploma If you meet the qualifications and are seeking a challenging and rewarding role in a dynamic and supportive work environment, consider applying to join the VIS team.,
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