We are currently looking for a Cisco L2 UCCE/PCCE Engineer for our Noida location. Immediate joiners or candidates with a short notice period will be preferred. Please find the job description attached for your reference. Feel free to reach out in case of any queries. JD: L2 (UCCE/PCCE Engineer) Should have good experience on Cisco UCCE/PCCE Contact Center Solution. Hands on experience in troubleshooting contact center components (ICM, CUIC, CVP, PG’s, Finesse). Hands on experience in Telephony components (CUCM, Gateway configurations) Hands on experience in Verint (AQM/CR) will be a added advantage. Knowledge/working experience on Windows Server and SQL Database server Experience with ICM scripting utilizing Script Editor. Understand UCCE Database Schema and ability to use queries against the databases. Hands on experience on Incident & Change management process. Good understanding on ITIL process. Work with OEM for escalated cases. Good Team player and provide periodical knowledge transfer to teams. Should have good verbal and written communication.

About VIS Networks VIS Networks is a technology-driven company dedicated to transforming customer experiences through innovative communication solutions. Our flagship product, RADIUS – an Omnichannel Interaction System – enables businesses to manage customer engagement across voice, chat, email, social, and more from a unified platform. Role Overview As a Product Marketing Associate , you’ll work at the intersection of product, marketing, and customer success. You’ll help craft compelling messaging, support go-to-market plans, build customer education content, gather insights, and coordinate advocacy initiatives. This is a great opportunity for someone early in their marketing career who loves storytelling, research, and bringing products to life in the SaaS space. Key Responsibilities Product Positioning & Messaging Assist in developing clear, compelling messaging and value propositions for new and existing product features. Draft customer-facing copy for website pages, landing pages, blogs, emails, and other marketing assets. Customer Education & Adoption Collaborate with Product and Customer Success teams to create onboarding materials, how-to guides, product walkthroughs, and webinars that help customers get the most value from RADIUS. Customer Insights & Research Help gather and analyze customer feedback through surveys, reviews, and interviews. Use insights to refine messaging and share findings with internal teams to influence product improvements. Customer Advocacy & Success Stories Support the development of customer testimonials, case studies, and reviews that showcase product value. Assist with coordinating customer events, roundtables, or webinars that highlight customer success. Go-to-Market Support Help plan and execute feature launches and product campaigns across multiple channels. Support Sales and Customer Success teams with enablement content such as pitch decks, battle cards, FAQs, and product one-pagers. Performance & Collaboration Track and report on the performance of product marketing activities (e.g., engagement, adoption metrics). Work cross-functionally with Product, Sales, Customer Success, Content, and Design teams to ensure alignment. Requirements 1–2 years of experience in product marketing, content marketing, or a related B2B marketing role (internships included). Strong written and verbal communication skills with the ability to turn complex ideas into clear messaging. Basic understanding of SaaS or enterprise software is a plus. Comfort with conducting research and using customer insights to inform marketing activities. Collaborative, self-motivated, and eager to learn. Familiarity with tools like CRM systems, email marketing, or CMS platforms is a plus. Preferred Qualifications MBA or Master’s degree in Marketing, Business, or a related field is a plus. Experience creating customer education content such as videos, how-to guides, or webinars. Awareness of competitive analysis and market research basics. Why Join Us? Be part of an innovative team shaping the future of customer experience. Work with a cutting-edge SaaS product trusted by global brands. Gain broad exposure to product, marketing, sales, and customer success. Develop versatile skills in positioning, messaging, research, and go-to-market execution. Grow your career in a collaborative, supportive, and growth-driven environment. Apply at https://radius-ois.ai/career/product-marketing-associate/

Red Prairie Warehouse Management Support Engineer Ideally the applicant would have 10+ years experience.  6 – 10 years’ experience as Configuration Analyst and Developer in Red Prairie WMS/JDA Dispatcher • Gather Business requirement and design Technical design document. • Configure RP/JDA Dispatcher WMS based on the design and Business needs. • Customize and develop complex PL/SQL queries, Stored Procedures, Triggers, tables, views based on the requirement. • Developing UNIX shell script to support WMS development and customization. • Implement the configuration, code for the Site/Customer in Dev, Testing and Production environment. • Perform UNIT testing of the configuration and code in RP/JDA WMS. • Support Integration testing, UAT, Production Go live, Warranty Support, fixing bugs/defects and produce corresponding deliverables. • Engaging with high profile clients and challenging business requirements. • Excellent technical and functional communication skills. • Strong interpersonal skills and client communication. We are looking for a full stack engineer to augment our agile team of 4 engineers. The candidate would have experience in the languages: Node.js, , Angular (15) , Java They’d have worked with Microservices and be familiar with AWS capabilities like Lambda, SNS, SQS as well as PostgreSQL/DynamoDB storage. They’d also be familiar with automated test frameworks like Cypress. We work in the office Tuesday to Thursday every week and from home on Monday and Friday. • Competencies Required  Red Prairie WMS, JDA Dispatcher  UNIX, LINUX  PL/SQL, Oracle 11g • Must Have  Should have performed minimum 2 warehouse/Client implementations.  Proficient in RP/JDA Dispatcher WMS architecture.  Proficient knowledge in configuring Clustering, Putaway/Allocation Algorithms, RDT rules, Data Programs, Locations, SKU configuration, Merge rules, Purging, Function access, System profile, iReports and Label design etc…  Proficient in writing PL/SQL queries, complex stored procedures and triggers.  Good Knowledge in UNIX/LINUX, Shell scripting, OS commands, directory structure, Files, Permissions, File editors etc…  Good knowledge in Middleware technology (Ex: webMethods etc…)  Good analytical and problem solving skills.  Strong communication skills and willingness to learn. • Nice to Have  Experience in JDA Integrator configuration and development.  Experience in tracking tools like JIRA, Confluence and service management tools like Service Now, HP SM9 etc (Nice to have) React / React Native,