29 Cab Jobs

Job Overview: We are seeking a smart, proactive, and professional Travel Desk Consultant to be deployed at our client site in Howrah. The ideal candidate will manage and coordinate all travel-related requirements for client employees, ensuring seamless bookings and smooth travel assistance. Key Responsibilities: Act as the primary point of contact for client employees regarding their travel requirements. Manage and create bookings on the travel portal as per client policies. Maintain travel records and reports using Google Sheets and MS Excel . Provide guidance and assistance with Kolkata routes and local travel needs. Ensure timely, accurate, and hassle-free travel arrangements. Coordinate with vendors and internal teams to resolve travel-related issues. Deliver excellent customer service with professionalism and efficiency. Requirements: Female candidates only. Graduate preferred (Hotel Management / Hospitality background is an advantage). Strong communication skills in English (spoken and written). Proficiency in Google Sheets and MS Excel . Knowledge of Kolkata routes and local travel geography is mandatory. Smart, presentable, and proactive in handling client employees and travel queries. Prior experience in a similar role (Travel Desk / Hospitality / Front Office) will be an added advantage. What We Offer: Opportunity to work directly at a premier client location. Professional and collaborative work environment. Scope for growth and learning in travel and hospitality management.

Hi, Walk-in interview International Customer Support Specialist - Inbound (Semi voice). Requirements & Benefits: 1) Free cab provided(doorstep pick and drop) 2) Should have good communication skills in English 3) Should be flexible for night shifts with rotational week offs(No day shifts) 4) Looking for immediate joiners only 5) Education - +2 & above 6) Salary - Freshers - 3 lakhs per annum Experienced - 3.5 lakhs per annum If interested, please walk-in to the below address Foundever TRIL Infopark Ltd, 1st floor Block-C Hardy Tower Ramanujan IT SEZ, Rajiv Gandhi Salai, Tharamani, Chennai. Walk-in date - 15 Sep & 16 Sep 2025 Walk-in time - 11am to 3pm Contact Pavithra - 044-6607 6600 Roles & Responsibilities Handle inbound customer inquiries via phone, email, and chat regarding orders, delivery status, and app-related issues. Troubleshoot and resolve problems for customers, restaurant partners, and delivery drivers in a timely and professional manner. Document all customer interactions and resolutions accurately in our CRM system. Provide empathetic and clear communication to ensure a positive experience for all parties.

Job Description (JD): We are seeking an experienced ITIL Specialist / IT Service Management (ITSM) Professional to manage and support IT operations aligned with ITIL best practices. The candidate will oversee incident, problem, change, and service request management processes to ensure service quality, availability, and compliance. Position: ITIL / ITSM Specialist Location: Bangalore / Hyderabad Salary: Competitive (Based on experience) Required Skills & Experience: 38 years of experience in IT Service Management / IT Operations. ITIL v3/v4 Foundation Certification (Intermediate or Expert preferred). Strong knowledge of ITIL processes: Incident Management Problem Management Change Management Service Request Management Configuration Management Experience with ServiceNow / Remedy / Jira Service Desk or equivalent ITSM tools. Good understanding of SLA / OLA management and reporting . Strong skills in process documentation, governance, and compliance . Excellent analytical, troubleshooting, and stakeholder management skills. Responsibilities: Ensure ITIL processes are followed across IT support teams. Manage end-to-end incident, problem, and change management processes . Coordinate with cross-functional teams for timely resolution of issues . Monitor SLA compliance and prepare performance reports. Drive process improvements and automation in ITSM. Conduct root cause analysis (RCA) and ensure preventive actions. Provide training and guidance on ITIL best practices to support teams. To Apply: Please Walk-in Directly (Monday to Saturday, 9 AM to 6 PM) Free Job Placement Assistance White Horse Manpower Get placed in Fortune 500 companies. Address: #12, Office 156, 3rd Floor, Jumma Masjid Golden Complex, Jumma Masjid Road, Bangalore 560051 Contact Numbers: 8884572014, 9986660200

Role & responsibilities Application and API Security: Perform reviews and assessments of application and API-level security controls to identify and mitigate vulnerabilities in internal and partner applications. Vulnerability Assessment and Penetration Testing (VAPT): Conduct scheduled scans using tools such as Qualys, Tenable, Burp Suite, and Metasploit. Prepare reports, track remediation efforts, and ensure timely closure of identified vulnerabilities. Change Advisory Board (CAB): Participate in CAB meetings to review proposed IT changes and provide security-related approvals to ensure compliance with security policies and to avoid introduction of risks. Brand Risk Monitoring: Monitor brand-related risks through relevant channels. Review alerts and take appropriate action to mitigate reputational threats. Privileged Access Management (PAM): Review and approve the onboarding of users into the PAM system to ensure secure management of elevated access rights in alignment with policy. Continuous Threat Exposure Management (CTEM): Track findings from CTEM processes and coordinate with stakeholders for remediation and closure within defined timelines. Preferred candidate profile 5 years of experience in Application Security and IT Infrastructure Security. Hands-on experience in using VAPT tools such as Qualys, Tenable, Burp Suite, and Metasploit . Strong understanding of OWASP Top 10 , API Security , and Cloud Security principles. Proficient in identifying and mitigating risks across web applications, APIs, and cloud environments.

Responsible for: Implementing Train Design rules, processes and tools (single-domain) and ensuring Interior & CAB Domain deliverables quality and their acceptance by the Customer (internal or external) within committed limits Participating in production of deliverables in accordance with planning targets on Mechanical Domain assigned work-packages. Designing products considering project requirements (performances, manufacturability, serviceability, testability, etc.). Preparing and documenting Mechanical Domain Design Reviews according to project schedule and following-up the main open actions. Checking respect of Allocated volumes/interfaces (no-clashes) on internal design. Reporting on Mechanical Domain activities progress, anticipating issues (capacity, skills, rule applicability, etc.) and alerting if needed. Respecting and/or allocating requirements and mechanical interfaces to Sub-Systems/equipment (Allocated volume, weight, location, Project specific part list, etc.) Analysing and consolidating change request impacts on domain scope Producing Domain deliverables (Requirement management in DOORs tool, Validation Plan, design deliveries, design reviews, Co-engineering with cross functional teams etc.) Validating relevant Mechanical Domain deliverables and securing planning. Verifying design via mock-ups or simulations. Contributor for : Supporting Sourcing, Industrialization and Manufacturing teams during Production ramp-up. Collaborating with MDL for continuous improvement of the Domain (including RoE) Establishing Certification & Validation Plans for TD scope. Knowledge & Experience Mechanical Engineering graduate preferably experienced in Railway products with 5 to 7 years of strong design exposure. Knowledge of basic product design life cycle and engineering rigor to achieve first time right. Good Communications and interpersonal skills including with third parties (customer). Time management and reporting skill. Customer & Product Focus. Sound technical background with knowledge of RS commodities preferred Structured and organised with Hands-on approach. English operational in read/writing and technical meetings. Knowledge of Foreign language (ex. French, German. etc) shall be favourable.

Responsible for: Implementing Train Design rules, processes and tools (single-domain) and ensuring Interior & CAB Domain deliverables quality and their acceptance by the Customer (internal or external) within committed limits Participating in production of deliverables in accordance with planning targets on Mechanical Domain assigned work-packages. Designing products considering project requirements (performances, manufacturability, serviceability, testability, etc.). Preparing and documenting Mechanical Domain Design Reviews according to project schedule and following-up the main open actions. Checking respect of Allocated volumes/interfaces (no-clashes) on internal design. Reporting on Mechanical Domain activities progress, anticipating issues (capacity, skills, rule applicability, etc.) and alerting if needed. Respecting and/or allocating requirements and mechanical interfaces to Sub-Systems/equipment (Allocated volume, weight, location, Project specific part list, etc.) Analysing and consolidating change request impacts on domain scope Producing Domain deliverables (Requirement management in DOORs tool, Validation Plan, design deliveries, design reviews, Co-engineering with cross functional teams etc.) Validating relevant Mechanical Domain deliverables and securing planning. Verifying design via mock-ups or simulations. Contributor for : Supporting Sourcing, Industrialization and Manufacturing teams during Production ramp-up. Collaborating with MDL for continuous improvement of the Domain (including RoE) Establishing Certification & Validation Plans for TD scope. Knowledge & Experience Mechanical Engineering graduate preferably experienced in Railway products with 5 to 7 years of strong design exposure. Knowledge of basic product design life cycle and engineering rigor to achieve first time right. Good Communications and interpersonal skills including with third parties (customer). Time management and reporting skill. Customer & Product Focus. Sound technical background with knowledge of RS commodities preferred Structured and organised with Hands-on approach. English operational in read/writing and technical meetings. Knowledge of Foreign language (ex. French, German. etc) shall be favourable.

Very Good Skills in Catia V5 / UG NX - Surface, Solid Modeling & Drafting. Experience in Style Surface Feasibility & Analysis Checking Draft, Tooling Feasibility, creating concept proposals Packaging Study with surrounding parts, Benchmarking Study and Analysis. Should have experience in DFx ( Design for Mfg., assembly & Serviceability) Knowledge in tooling, fixings, Materials, GD & T, Stack up DFMEA, DVP etc. will be preferable Should be excellent in Automotive Product Design & Development -BIW - Under body, Upper Body, Doors, Roof, Closures, Door Panels, etc..

Role & responsibilities : Reservation Executive Preferred candidate profile : Reservation Executive

Required car Rental @ US Travel Industry Relevant Experienced only salary - upto 50k Location - Gurgaon both sides car / meals Share CV 7991129288

You are invited to join Technotask as a Field Onboarding Executive and become a valuable member of a dynamic team that is instrumental in driving growth across Madhya Pradesh. Your primary responsibility in this role will be to onboard Cab, Bike, Auto, and E-Rickshaw Drivers. We are looking for individuals with qualifications ranging from 10th to Diploma level, and this opportunity is open to all who meet the criteria. To excel in this position, you will need to possess a Bike and Smartphone. The nature of the job is target-based, and we are seeking individuals who are ready for immediate joining. We are currently hiring across various cities in Madhya Pradesh, including Bhopal, Vidisha, Narmadapuram, Sehore, Rajgarh, Chhindwara, Harda, Betul, Shajapur, Raisen, Khargone, and many more. If you are enthusiastic about onboarding drivers and contributing to the growth of the transportation sector in MP, we encourage you to apply and be a part of our expanding team.,

Key Responsibilities: Vendor Management: Manage 8-10 cab vendors, ensuring timely delivery of services and adherence to SLAs. Spot Rental Cab Requests: Handle 1000-2000 monthly cab spot rental requests, ensuring efficient allocation and timely fulfillment. Business Management: Manage a monthly cab spot rental business of 25-50 lakhs, analyzing data to identify areas for improvement and opportunities for growth. Vendor Connect: Conduct monthly reviews with vendors to improve service levels, address concerns, and ensure zero escalations. Audit and Compliance: Perform daily cab and service level audits, ensuring adherence to standards and regulations. Service Level Management: Monitor and manage service parameters, SLAs, and TATs, ensuring high-quality service delivery. Problem-Solving: Identify improvement areas, resolve issues, and implement solutions to enhance service delivery. Proposal Development: Create proposals and solutions for users, ensuring tailored services meet their needs. Invoice Management: Ensure accuracy of invoices, resolving any discrepancies or issues promptly. Data Analysis: Analyze data to identify trends, areas for improvement, and opportunities for service enhancement. Communication: Excellent written and verbal communication skills, with the ability to interact with vendors, users, and higher management.

Key Responsibilities: Supervise and support the cab booking team to ensure timely and accurate service delivery Allocate tasks and manage team schedules to handle peak hours efficiently Oversee the execution of bookings to ensure adherence to service-level agreements Maintain various booking trackers and vendor billing MIS and invoices Build and maintain strong relationships with corporate clients Identify and implement strategies to optimize cab booking processes and improve efficiency Ensure compliance with company policies, vehicle regulations, and safety standards Functional Skills: Excellent organizational and multitasking abilities Experience in team management, preferably in transportation or logistics operations Strong problem-solving skills and the ability to handle high-pressure situations Other Skills: Customer-focused mindset with a commitment to service excellence Analytical thinking and attention to detail Leadership and team-building skills

Position Overview: The Change Control Coordinator plays a critical role in overseeing and managing change control processes across the organizations IT and business systems. This role ensures that all changes are assessed, approved, implemented, and documented effectively, minimizing disruption and maintaining compliance with internal governance standards. Key Responsibilities: Coordinate the lifecycle of change requests from submission through approval to implementation and review. Conduct impact assessments for proposed changes in collaboration with relevant stakeholders. Maintain the Change Management Log and ensure accurate documentation of all change activities. Facilitate and schedule Change Advisory Board (CAB) meetings, including preparing agendas and capturing decisions and actions. Ensure changes follow established processes and are aligned with ITIL best practices . Collaborate with IT, development, QA, and business units to validate testing and rollback plans. Monitor and report on change performance , including change success rates, trends, and exceptions. Ensure emergency and unplanned changes follow appropriate expedited processes and are fully documented post-implementation . Support internal and external audits with change control records and process documentation. Integration Management : Coordinate changes affecting system integrations, ensuring smooth data flow and business continuity. Communication & Training : Develop and execute communication plans to inform stakeholders about upcoming changes, providing training or documentation where necessary. Required Skills & Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. Strong understanding of ITIL Change Management (Certification preferred). Experience working with tools such as ServiceNow, JIRA, Remedy, or equivalent ticketing systems. Excellent communication, coordination, and documentation skills. Strong attention to detail with the ability to manage multiple priorities. Proactive and assertive in driving process compliance. Nice to have Skills and Qualifications: Prior experience of working in a start-up culture Prior experience of working in Agile SAFe and PI Planning Prior experience of working in Ed-Tech/E-Learning companies Understanding of CI/CD and DevOps environments. Familiarity with IT governance, risk, and compliance frameworks. Experience: 6-10 Years experience Educational Qualification(s): Bachelor's/masters degree in computer science, Engineering or equivalent

Job Description: We are hiring an experienced ITIL Process Analyst / Support Professional with hands-on knowledge of ITIL practices. The ideal candidate will ensure proper IT service delivery, manage incidents, problems, and changes effectively, and contribute to service improvement initiatives. Roles & Responsibilities: Implement and manage ITIL-based processes: Incident, Problem, Change, and Service Request Management Monitor, log, and resolve service tickets using ITSM tools Conduct root cause analysis and ensure timely resolution of recurring incidents Participate in change advisory board (CAB) meetings and assist with change evaluations Ensure SLA adherence, generate performance reports, and suggest service improvements Coordinate with technical teams, business users, and vendors for issue resolution Maintain documentation of ITIL processes, SOPs, and work instructions Drive process compliance and continuous improvement initiatives Requirements: Graduate in Computer Science, IT, or related field 26 years of experience in ITIL-based support or service management roles ITIL v3 or ITIL 4 Foundation Certification is mandatory Experience with ITSM tools like ServiceNow , BMC Remedy , or similar Strong understanding of incident, change, and problem management lifecycle Good communication and coordination skills Ability to work in a fast-paced, 24/7 support environment To Apply: Please Walk-in Directly (Monday to Saturday, 9 AM to 6 PM) Free Job Placement Assistance White Horse Manpower Get placed in Fortune 500 companies. Address: #12, Office 156, 3rd Floor, Jumma Masjid Golden Complex, Jumma Masjid Road, Bangalore 560051 Contact Numbers: 9036525353 - 9620333533

Role: TSO Exp: Min 2 years Must have Exp in Major Incident Management -MIM Salary: Max 6 LPA. Location: Chennai, Bangalore and Hyderabad. Regards, Vignesh S, 7200396456.

Technical Change Manager,IT Change Manager,Change and Release Manager,ITIL Change Manager,ITSM Change Manager,IT Service Management Change Manager,ITIL v4 Foundation,Request for Change (RFC) Management,Change Advisory Board (CAB),ISO 27001,ISO 20000

Job Title: Servicenow Developer Experience Range: 5 to 10 Yr Location: Ahmedabad & Gandhinagar Our client is a leading provider of advanced solutions for capital markets, specializing in cutting-edge trading infrastructure and software. With a global presence and a strong focus on innovation, the company empowers professional traders, brokers, and financial institutions to execute high-speed, high-performance trading strategies across multiple asset classes. Their technology is known for its reliability, low latency, and scalability, making it a preferred choice for firms seeking a competitive edge in dynamic financial environments. Role & responsibilities Design and develop ServiceNow applications, workflows, and integrations Collaborate with stakeholders to understand business requirements and translate them into technical solutions Troubleshoot and resolve technical issues related to ServiceNow applications Provide technical support to end-users of ServiceNow applications Maintain and update existing ServiceNow applications and configurations Stay up-to-date with new developments and best practices in ServiceNow development Qualifications Bachelor's degree in Computer Science or a related field 5+ years of experience in ServiceNow development Familiarity with ServiceNow Flow Designer, configurations, and integrations Strong problem-solving and analytical skills Excellent written and verbal communication and collaboration skills Ability to work independently and as part of a team Prior experience in providing user support across different time zones is a plus. Experience in either Customer Service Management, CMDB, Service Portal Development or Service Operations Workspace Knowledge of the following is a bonus: Angular, Javascript, ITIL, ITOM and CAB Competitive Benefits Offered By Our Client: Relocation Support: Our client offers an additional relocation allowance to assist with moving expenses. Comprehensive Health Benefits: Including medical, dental, and vision coverage. Flexible Work Schedule: Hybrid work model with an expectation of just 2 days on-site per week. Generous Paid Time Off (PTO): 21 days per year, with the ability to roll over 1 day into the following year. Additionally, 1 day per year is allocated for volunteering, 2 training days per year for uninterrupted professional development, and 1 extra PTO day during milestone years. Paid Holidays & Early Dismissals: A robust paid holiday schedule with early dismissal on select days, plus generous parental leave for all genders, including adoptive parents. Tech Resources: A rent-to-own program offering employees a company-provided Mac/PC laptop and/or mobile phone of their choice, along with a tech accessories budget for monitors, headphones, keyboards, and other office equipment. Health & Wellness Subsidies: Contributions toward gym memberships and health/wellness initiatives to support your well-being. Milestone Anniversary Bonuses: Special bonuses to celebrate key career milestones. Inclusive & Collaborative Culture: A forward-thinking, culture-based organisation that values diversity and inclusion and fosters collaborative teams.

About Job: We are hiring a talented Change Management Specialist professional to join our team. If youre excited to be part of a winning team, Zensar is a great place to grow your career. Youll be glad you make the right choice to join us. As a Change Management Specialist in the Global Architecture team, you’re at the core of one of the largest services in our global organization. As part of a small group of technology experts, you will identify, recommend, and implement innovative solutions and best practices to continuously improve, expand and protect our core server and systems supporting multiple large services and all our associates, worldwide Essential duties and responsibilities: Experience -8 to 10 yrs Notice Period- Immediate Joiner Only Mode - WFO Location - Pune, Bangalore, Hyderabad, Kolkata, Chennai Please Share resume on Email ID- Chetana.kashid@zensar.com Required Skills (Must Have and should meet all the below standards for qualifying to this role Mandatory Skills : Change Management (Cheering CAB is mandatory) Good understanding of On-Prem and Cloud Infra Implementing a strategy to support adoption of the change management techniques within the business Assessing change readiness and identifying key stakeholders Creating change management plans for projects or change initiatives acknowledging all aspects of change - analysis, plan, implementation, communication and other associated change considerations. Developing change management processes and tools to support the integration and engagement with change management principles. Preparing impact analyses and evaluation of the actual impact of changes Analyzing and preparing risk mitigation tactic and processes Close collaboration with the Projects Managers to integrate change management activities into the existing project plans Managing the input and output of the change management reporting systems for projects Capturing data and defining and measuring success metrics Consulting and advising project teams on change management Identifying opportunities and providing expertise to build resilience to change across the organization Proven in depth change management experience using a variety of change management methodologies Demonstrated knowledge and experience in change management and communications Proven experience in working in project teams and implementing a change program of work Strong verbal and written communication capabilities

JOB DESCIRPTION Concept design and development of Cab systems/components Create BOM, CAD Layout (Mechanism/Assembly arrangements) and Production Drawings for the Cab systems/components Prepare Engineering Documentation & Change Notices and release into PLM System Co-ordination with Internal & External Customers/Vendors/Suppliers for execution of Project activities Involvement in current product PCM, VA-VE, Service issues, proto machine development and drawing release. Candidates Profile Experience on Design & Development of Cab Structure and Trims components preferably of mobile CEs such as Wheeled Loaders, Backhoe Loaders and Excavators & tractors. Or Automotive with BIW & trims experience Should have a very good understanding of Cab systems / operator station component design and development Should be capable of designing sheet metal parts, Plastic parts and integrating the parts/system within the vehicle layout ensuring form, fit and function. Exposure to assembly & manufacturing techniques, and good understanding of Quality Processes for components and assemblies. Should be able to support Prototype build activities on Projects undertaken. Exposer to compliance requirements related to Cab design & development. Exposer to DVPSOR documentation related to Cab design Exposer to Ergonomics analysis, HVAC systems, structural analysis and NVH analysis will be added advantage. Required Skillset Proficiency in CAD tools preferably UG NX System integration viz. selection/matching of components & systems Exposure to DFMEA, Tolerance stack up, DFM-DFA, Space Claim Study, GD & T Very good Communication Skills (Written & Verbal) Good command on manufacturing of components like fabrication , plastics etc.

Role & responsibilities Cab Routing 1. Ensuring Escort is arranged for female employees in pick & Drop 2. Team to ensure and club employees within the radius of 8 kilometers and the Vehicle Utilizations to be > 72% 3. Need to take out the Employee Backup data for every 6 hours 4. Need to generate the Logins 6hrs prior & 1hrs for Logouts Need to send the messages on timely basis 5. Need to focus on the maximum Vehicle Utilization 6. Need to focus on the maximum Escort Utilization 7. Special focus on the Mother, Medical, PDN & Only SMS routing 8. Need to maintain daily Tracker for fixing the issue accordingly Cab Allocation 1. Need to Check the routing before allocating the cabs for all Logins & Logouts 2. Team ensure that the rosters are distributed among the Vendor vehicles Proportionally 3. Need to club cabs and ensure VU >72% 4. Team to ensure all cabs are sent for pickup 4 hrs. before the login time and drops depart on time. 5. Ensure no of Escorts saved by clubbing the employees. 6. Need to maintain Fleet Reporting timely JD for customer support ~Karvan Helpdesk 1. Should be manned 24*7 2. Each helpdesk agents should take minimum of 120 calls per day. / AHT 120 seconds to be discussed 3. All agents should endeavor resolve the issues on the first call itself, if they are unable to resolve the same, they should escalate the same to immediate supervisor 4. Team to ensure all emails are actioned or reverted within 24hrs. 5. Manage Karvan Mailbox and take all requests, within the guidelines framed by Transport team. Cab Tracking 1. Team to track the cabs as per the schedule given to them. 2. Trackers to ensure that the cabs report to each pickup point as per the login schedule. 3. Need toa maintain drivers and employees data for any issues. 4. Team to ensure cab waiting time as Interested candidate may reach @ 9845914559 or drop your updated resume to below mail id Nithya_kumar@persolkelly.com Regards, Nithya CONFIDENTIAL NOTE: By submitting your resume or personal data, you acknowledge reading and agreeing to our Privacy Policy. You hereby provide voluntary consent to the collection, use, processing, and disclosure of your data by us and our affiliates, in line with the Privacy Policy. and applicable laws. If you wish to withdraw your consent or have any concerns, you may submit a request to our designated consent manager, as outlined in our Privacy Policy. We prioritize your privacy. SECURITY NOTE: We at PERSOLKELLY India or our representatives, do not ask job seekers for fees, personal banking information, or payments through unofficial channels. Official communications will only come from @persolkelly.com. Report any suspicious activity to Contactus_in@persolkelly.com. Click here to find out how you can safeguard yourself from job scams

Role & responsibilities 1. Implement the Change and Request process at Group level : ensure the rules applications. 2. Create and update the Change and Request documentation ( process, work instructions, best practices), 3. Participate and manage the Change Advisory board (CAB) with the main infrastructure supplier, 4. Follow up SLA and propose new operational KPIs on the Change and Request activities, 5. Coordinate with Incident, Problem, Configuration managers in order to share information or coordinate action on emergency CAB 6. Coordinate with subsidiaries ( Incident and Change Managers) to analyze their demands following the Change/Request process and best practices. 7. Participate to the Change/request Community at Group level : workhops, actions plan, work instructions, best practices. Interested candidate share their profile on jyoti.mehra@safrangroup.com with CTC & Notice Period details.

Lead and execute change management communication plans, ensuring strategic alignment, stakeholder engagement, impactful messaging, risk mitigation, and continuous improvement across organizational transformation initiatives.

Job Description: The Release Manager is responsible for planning, scheduling, coordinating, and managing software releases across the enterprise for multiple applications and teams. They work closely with development, QA, operations, and project teams to ensure successful deployments and minimal risk to production environments. Key Responsibilities: Plan and manage the release calendar across multiple products and platforms. Coordinate release content and effort based on the service request backlog, pending service requests, third-party applications, or operating system updates. Conduct Release Readiness reviews and Milestone Reviews. Manage risks and resolve issues that affect release scope, schedule, and quality . Communicate all key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes. Maintain a release repository and manage key information such as build and release procedures, dependencies, and notification lists . Work with DevOps and infrastructure teams to improve deployment processes and automation. Ensure compliance with change management policies and audit r equirements. Participate in CAB (Change Advisory Board) meetings and provide release-related inputs.

Job Title: Servicenow Developer Experience Range: 4 to 8 Yr Location: Ahmedabad & Gandhinagar Our client is a leading provider of advanced solutions for capital markets, specializing in cutting-edge trading infrastructure and software. With a global presence and a strong focus on innovation, the company empowers professional traders, brokers, and financial institutions to execute high-speed, high-performance trading strategies across multiple asset classes. Their technology is known for its reliability, low latency, and scalability, making it a preferred choice for firms seeking a competitive edge in dynamic financial environments. Role & responsibilities Design and develop ServiceNow applications, workflows, and integrations Collaborate with stakeholders to understand business requirements and translate them into technical solutions Troubleshoot and resolve technical issues related to ServiceNow applications Provide technical support to end-users of ServiceNow applications Maintain and update existing ServiceNow applications and configurations Stay up-to-date with new developments and best practices in ServiceNow development Qualifications Bachelor's degree in Computer Science or a related field 4+ years of experience in ServiceNow development Familiarity with ServiceNow Flow Designer, configurations, and integrations Strong problem-solving and analytical skills Excellent written and verbal communication and collaboration skills Ability to work independently and as part of a team Prior experience in providing user support across different time zones is a plus. Experience in either Customer Service Management, CMDB, Service Portal Development or Service Operations Workspace Knowledge of the following is a bonus: Angular, Javascript, ITIL, ITOM and CAB Competitive Benefits Offered By Our Client: Relocation Support: Our client offers an additional relocation allowance to assist with moving expenses. Comprehensive Health Benefits: Including medical, dental, and vision coverage. Flexible Work Schedule: Hybrid work model with an expectation of just 2 days on-site per week. Generous Paid Time Off (PTO): 21 days per year, with the ability to roll over 1 day into the following year. Additionally, 1 day per year is allocated for volunteering, 2 training days per year for uninterrupted professional development, and 1 extra PTO day during milestone years. Paid Holidays & Early Dismissals: A robust paid holiday schedule with early dismissal on select days, plus generous parental leave for all genders, including adoptive parents. Tech Resources: A rent-to-own program offering employees a company-provided Mac/PC laptop and/or mobile phone of their choice, along with a tech accessories budget for monitors, headphones, keyboards, and other office equipment. Health & Wellness Subsidies: Contributions toward gym memberships and health/wellness initiatives to support your well-being. Milestone Anniversary Bonuses: Special bonuses to celebrate key career milestones. Inclusive & Collaborative Culture: A forward-thinking, culture-based organisation that values diversity and inclusion and fosters collaborative teams.

Role & responsibilities Key Responsibilities: Oversee the Change Management process globally, ensuring adherence to ITIL standards across all technical towers. Review and approve change requests, ensuring proper risk assessment, business impact analysis, and the inclusion of appropriate approvers. Verify successful testing of all production changes in test environments, maintaining evidence such as change numbers or test results. Drive change approvals with technical teams, CAB, and Executive Committees. Handle Emergency and Urgent Change Requests with minimal business impact. Perform Failed Change Reviews (FCR) , ensuring timely completion of FCR templates, root cause analysis, and tracking of open actions. Maintain and update the Forward Schedule of Changes and chase backlog items. Conduct fail change analysis and prepare Daily, Weekly, and Monthly CAB reports . Monitor and validate data loading into DWH databases, including ETL processes and data validation from MSC centers. Conduct regular backups and restore procedures in accordance with organizational policies. Use tools such as BMC Remedy for ticket management and Tivoli for data monitoring. Manage incident and problem tickets , ensuring resolution within SLA. Support system registration and validation processes and maintain compliance with SOX inventory requirements .