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1.0 - 6.0 years

1 - 4 Lacs

Hyderabad

Work from Office

Naukri logo

Role & responsibilities Cab Routing 1. Ensuring Escort is arranged for female employees in pick & Drop 2. Team to ensure and club employees within the radius of 8 kilometers and the Vehicle Utilizations to be > 72% 3. Need to take out the Employee Backup data for every 6 hours 4. Need to generate the Logins 6hrs prior & 1hrs for Logouts Need to send the messages on timely basis 5. Need to focus on the maximum Vehicle Utilization 6. Need to focus on the maximum Escort Utilization 7. Special focus on the Mother, Medical, PDN & Only SMS routing 8. Need to maintain daily Tracker for fixing the issue accordingly Cab Allocation 1. Need to Check the routing before allocating the cabs for all Logins & Logouts 2. Team ensure that the rosters are distributed among the Vendor vehicles Proportionally 3. Need to club cabs and ensure VU >72% 4. Team to ensure all cabs are sent for pickup 4 hrs. before the login time and drops depart on time. 5. Ensure no of Escorts saved by clubbing the employees. 6. Need to maintain Fleet Reporting timely JD for customer support ~Karvan Helpdesk 1. Should be manned 24*7 2. Each helpdesk agents should take minimum of 120 calls per day. / AHT 120 seconds to be discussed 3. All agents should endeavor resolve the issues on the first call itself, if they are unable to resolve the same, they should escalate the same to immediate supervisor 4. Team to ensure all emails are actioned or reverted within 24hrs. 5. Manage Karvan Mailbox and take all requests, within the guidelines framed by Transport team. Cab Tracking 1. Team to track the cabs as per the schedule given to them. 2. Trackers to ensure that the cabs report to each pickup point as per the login schedule. 3. Need toa maintain drivers and employees data for any issues. 4. Team to ensure cab waiting time as Interested candidate may reach @ 9845914559 or drop your updated resume to below mail id Nithya_kumar@persolkelly.com Regards, Nithya CONFIDENTIAL NOTE: By submitting your resume or personal data, you acknowledge reading and agreeing to our Privacy Policy. You hereby provide voluntary consent to the collection, use, processing, and disclosure of your data by us and our affiliates, in line with the Privacy Policy. and applicable laws. If you wish to withdraw your consent or have any concerns, you may submit a request to our designated consent manager, as outlined in our Privacy Policy. We prioritize your privacy. SECURITY NOTE: We at PERSOLKELLY India or our representatives, do not ask job seekers for fees, personal banking information, or payments through unofficial channels. Official communications will only come from @persolkelly.com. Report any suspicious activity to Contactus_in@persolkelly.com. Click here to find out how you can safeguard yourself from job scams

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